feat(client): A3 客户与行业目录（两级行业、客户组、字段审批）

背景：A3 需把行业 / 客户 / 客户组 / 客户级字段立为资产根节点；用户确认两级行业树与混搭 UI（行业 B / 客户列表 A / 详情 A / 新建 B / 客户组 B / 字段 A）。

改动：
- 新增 ADR-002，行业改为两级树，客户挂末级行业；同步 PRD / 技术架构 / 开发计划。
- 新增 client 模块：industries / customers / customer-groups / customer-fields 接口、真实 PrismaCustomerDirectory、客户状态机与客户转交、客户组数据范围解析、跨客户 404。
- 新增迁移与幂等种子（电商/金融两级行业、2 客户、1 客户组、4 条字段）。
- 前端新增行业/客户/客户组/字段审批页面与路由、导航更名（客户管理 / 行业管理 / 客户组），复用现有 token。
- 补充 shared 契约单测、client 集成用例、A3 浏览器 e2e。

影响面：client 模块与 client 表、shared 契约、web 路由/导航、ScopeContext 数据范围、OpenAPI 与种子；A1 客户转交占位由 client 实现替换。
回滚：回滚本提交；数据库保留新增表或按报告执行 down SQL；CUSTOMER_DIRECTORY 可切回空集实现。
验证：format:check / lint / typecheck / test 全绿（shared 131 / api 90 / web 125，共 346）；test:int 5 文件 39 条；A3 e2e 1/1；build 8/8；真实浏览器六页验证通过。

README.md

@@ -21,7 +21,8 @@
 | **A0 报告**  | [灵犀_A0工程骨架与契约基线_实施报告_V0.1.md](docs/开发计划/灵犀_A0工程骨架与契约基线_实施报告_V0.1.md) | V0.1                 | A0 完成范围、门禁实测、环境适配与待确认事项                            |
 | **A1 报告**  | [灵犀_A1身份认证与用户管理_实施报告_V0.1.md](docs/开发计划/灵犀_A1身份认证与用户管理_实施报告_V0.1.md) | V0.1                 | A1 完成范围、契约/实现/测试、遗留与下一步                              |
 | **A2 报告**  | [灵犀_A2角色权限与数据范围_实施报告_V0.1.md](docs/开发计划/灵犀_A2角色权限与数据范围_实施报告_V0.1.md) | V0.1                 | A2 完成范围、H1 决策、前后端/测试、遗留与下一步                        |
-| **ADR**      | [docs/adr/](docs/adr/README.md)                                                                        | —                    | 架构决策记录（ADR-001 权限点目录与六类数据范围）                       |
+| **A3 报告**  | [灵犀_A3客户与行业目录_实施报告_V0.1.md](docs/开发计划/灵犀_A3客户与行业目录_实施报告_V0.1.md)         | V0.1                 | A3 完成范围、两级行业决策、混搭 UI、测试与遗留                         |
+| **ADR**      | [docs/adr/](docs/adr/README.md)                                                                        | —                    | 架构决策记录（ADR-001 权限；ADR-002 两级行业目录）                     |
 | 历史 PRD     | `docs/PRD/灵犀_信息流素材生产平台_PRD_V0.1~V0.3.md`                                                    | 归档                 | 仅作沿革参考，**不具约束力**                                           |
 
 > 阅读顺序：`AGENTS.md` → PRD §1/§6 → 技术架构 §0.2/§3 → 按任务查 `docs/工程规范/`。

apps/api/src/app.module.ts

@@ -7,6 +7,7 @@ import { APP_CONFIG, AppConfigModule } from './config/config.module';
 import type { AppConfig } from './config/env';
 import { PrismaModule } from './infra/prisma/prisma.module';
 import { RedisModule } from './infra/redis/redis.module';
+import { ClientModule } from './modules/client/client.module';
 import { IdentityModule } from './modules/identity/identity.module';
 import { PlatformModule } from './modules/platform/platform.module';
 
@@ -49,6 +50,7 @@ import { PlatformModule } from './modules/platform/platform.module';
     RedisModule,
     SecurityModule,
     IdentityModule,
+    ClientModule,
     PlatformModule,
   ],
 })

apps/api/src/common/security/security.module.ts

@@ -7,7 +7,6 @@ import { PermissionCatalogService } from './catalog/permission-catalog.service';
 import { JwtAuthGuard, PermissionGuard, ScopeGuard, SpecialPermissionGuard } from './guards';
 import { PermissionService } from './permission.service';
 import { RequestContextService } from './request-context';
-import { CUSTOMER_DIRECTORY, EmptyCustomerDirectory } from './scope/customer-directory';
 import { ScopeResolver } from './scope/scope-resolver.service';
 import { TokenService } from './token.service';
 
@@ -15,8 +14,8 @@ import { TokenService } from './token.service';
  * 全局安全能力：请求上下文（AsyncLocalStorage）、权限解析、数据范围解析、JWT 与守卫链。
  * 守卫顺序：JwtAuthGuard → PermissionGuard → SpecialPermissionGuard → ScopeGuard。
  *
- * `CUSTOMER_DIRECTORY` 是客户目录端口：A2 注册空集实现，A3 落地 client 模块后替换 provider
- * 即可让六类数据范围解析出真实客户集合，ScopeResolver / 守卫链无需改动。
+ * `CUSTOMER_DIRECTORY` 由全局 ClientModule 提供真实实现（A3）；
+ * ScopeResolver / 守卫链只依赖端口，不感知客户模块。
  */
 @Global()
 @Module({
@@ -32,7 +31,6 @@ import { TokenService } from './token.service';
     JwtAuthGuard,
     SpecialPermissionGuard,
     ScopeGuard,
-    { provide: CUSTOMER_DIRECTORY, useClass: EmptyCustomerDirectory },
     { provide: APP_GUARD, useExisting: JwtAuthGuard },
     { provide: APP_GUARD, useExisting: PermissionGuard },
     { provide: APP_GUARD, useExisting: SpecialPermissionGuard },

apps/api/src/modules/client/client.int.spec.ts

@@ -0,0 +1,451 @@
+import { API_PREFIX, ErrorCode, Permission, ulid } from '@lingxi/shared';
+import { PrismaClient } from '@prisma/client';
+import { afterAll, beforeAll, describe, expect, it } from 'vitest';
+
+import { createApp, type CreatedApiApp } from '../../bootstrap';
+import { loadDotenv } from '../../config/load-dotenv';
+
+const PASSWORD_HASH =
+  '$argon2id$v=19$m=65536,p=4,t=3$Osdgg3Fz53AwcoC2kyGiGg$QVbxW7Ok/SlCNbML95go2J/6GMSfE1EG3jBTJgR4zO4';
+const PASSWORD = 'lingxi2026';
+const PREFIX = 'itqa3.';
+const API = API_PREFIX;
+
+loadDotenv();
+const prisma = new PrismaClient();
+
+interface TokenBody {
+  accessToken: string;
+}
+
+interface JsonResult<T> {
+  status: number;
+  body: T;
+}
+
+interface FixtureUser {
+  id: string;
+  account: string;
+}
+
+let phoneCounter = 0;
+let app: CreatedApiApp['app'];
+let superToken = '';
+let scopedToken = '';
+let approverToken = '';
+let scopedUserId = '';
+let rootIndustryId = '';
+let leafIndustryId = '';
+let customerId = '';
+let groupId = '';
+const createdUserIds: string[] = [];
+const createdRoleIds: string[] = [];
+
+function nextPhone(): string {
+  phoneCounter += 1;
+  return `136${String(phoneCounter).padStart(8, '0')}`;
+}
+
+async function createRole(
+  suffix: string,
+  permissions: string[],
+  dataScope: { type: string; targetId?: string },
+): Promise<string> {
+  const id = ulid();
+  await prisma.role.create({
+    data: {
+      id,
+      code: `${PREFIX}role_${suffix}`,
+      name: `${PREFIX}角色-${suffix}`,
+      description: 'A3-QA-01 集成测试角色',
+      status: 'ACTIVE',
+      permissions: { create: permissions.map((permissionCode) => ({ permissionCode })) },
+      dataScopes: {
+        create: [{ id: ulid(), scopeType: dataScope.type, targetId: dataScope.targetId ?? null }],
+      },
+    },
+  });
+  createdRoleIds.push(id);
+  return id;
+}
+
+async function createUser(suffix: string, roleId: string): Promise<FixtureUser> {
+  const department = await prisma.department.findUniqueOrThrow({ where: { code: 'content-g1' } });
+  const account = `${PREFIX}${suffix}`;
+  const id = ulid();
+  await prisma.user.create({
+    data: {
+      id,
+      name: `A3 集成测试${suffix}`,
+      account,
+      email: `${account}@lingxi.cn`,
+      phone: nextPhone(),
+      passwordHash: PASSWORD_HASH,
+      departmentId: department.id,
+      mustChangePassword: false,
+      roles: { create: [{ roleId }] },
+    },
+  });
+  createdUserIds.push(id);
+  return { id, account };
+}
+
+async function login(account: string): Promise<string> {
+  const response = await app.inject({
+    method: 'POST',
+    url: `${API}/auth/login`,
+    payload: { account, password: PASSWORD },
+  });
+  if (response.statusCode !== 200 && response.statusCode !== 201) {
+    throw new Error(`login failed ${response.statusCode}: ${response.body}`);
+  }
+  return response.json<TokenBody>().accessToken;
+}
+
+async function call<T>(
+  method: 'GET' | 'POST' | 'PATCH' | 'DELETE',
+  url: string,
+  token: string,
+  payload?: unknown,
+): Promise<JsonResult<T>> {
+  const response = await app.inject({
+    method,
+    url: `${API}${url}`,
+    headers: { authorization: `Bearer ${token}` },
+    ...(payload === undefined ? {} : { payload: payload as Record<string, unknown> }),
+  });
+  const body = response.body.length === 0 ? (null as T) : response.json<T>();
+  return { status: response.statusCode, body };
+}
+
+beforeAll(async () => {
+  await prisma.customerField.deleteMany({
+    where: { customer: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customerGroupMember.deleteMany({
+    where: { group: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customer.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.customerGroup.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.industry.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.user.deleteMany({ where: { account: { startsWith: PREFIX } } });
+  await prisma.role.deleteMany({ where: { code: { startsWith: `${PREFIX}role_` } } });
+  const superAdminRole = await prisma.role.findUniqueOrThrow({ where: { code: 'super_admin' } });
+  await createUser('admin', superAdminRole.id);
+  const scopedRole = await createRole('scoped', [Permission.CUSTOMER_READ], {
+    type: 'created_by_me',
+  });
+  const scopedUser = await createUser('scoped', scopedRole);
+  scopedUserId = scopedUser.id;
+  const approverRole = await createRole(
+    'approver',
+    [Permission.CUSTOMER_READ, Permission.CUSTOMER_FIELD_APPROVE],
+    { type: 'all' },
+  );
+  await createUser('approver', approverRole);
+
+  const created = await createApp();
+  app = created.app;
+  await app.init();
+  const adminRow = await prisma.user.findUnique({ where: { account: `${PREFIX}admin` } });
+  if (adminRow === null) throw new Error('fixture user missing');
+  superToken = await login(`${PREFIX}admin`);
+  scopedToken = await login(`${PREFIX}scoped`);
+  approverToken = await login(`${PREFIX}approver`);
+});
+
+afterAll(async () => {
+  await prisma.customerField.deleteMany({
+    where: { customer: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customerGroupMember.deleteMany({
+    where: { group: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customer.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.customerGroup.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.industry.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  if (createdRoleIds.length > 0) {
+    await prisma.role.deleteMany({ where: { id: { in: createdRoleIds } } });
+  }
+  await prisma.user.deleteMany({ where: { id: { in: createdUserIds } } });
+  // eslint-disable-next-line @typescript-eslint/no-unnecessary-condition -- beforeAll 失败时 app 未赋值
+  if (app) await app.close();
+  await prisma.$disconnect();
+});
+
+describe('A3 客户与行业目录 · 唯一性 / 状态 / 范围 / 字段审批', () => {
+  it('两级行业：新建一级与二级，重名 40902，有子行业禁止停用/删除', async () => {
+    const root = await call<{ id: string; level: number; status: string }>(
+      'POST',
+      '/industries',
+      superToken,
+      {
+        name: 'ITQA3-电商',
+        sortOrder: 10,
+      },
+    );
+    expect(root.status).toBe(201);
+    expect(root.body.level).toBe(1);
+    rootIndustryId = root.body.id;
+
+    const child = await call<{ id: string; parentId: string; level: number }>(
+      'POST',
+      '/industries',
+      superToken,
+      {
+        name: 'ITQA3-服饰',
+        parentId: rootIndustryId,
+        sortOrder: 10,
+      },
+    );
+    expect(child.status).toBe(201);
+    expect(child.body.level).toBe(2);
+    leafIndustryId = child.body.id;
+
+    const duplicate = await call<{ code: number }>('POST', '/industries', superToken, {
+      name: 'ITQA3-电商',
+    });
+    expect(duplicate.status).toBe(409);
+    expect(duplicate.body.code).toBe(ErrorCode.DUPLICATE_SUBMIT);
+
+    const blockedStop = await call<{ code: number }>(
+      'PATCH',
+      `/industries/${rootIndustryId}/status`,
+      superToken,
+      { status: 'disabled' },
+    );
+    expect(blockedStop.status).toBe(409);
+    expect(blockedStop.body.code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+
+    const blockedDelete = await call<{ code: number }>(
+      'DELETE',
+      `/industries/${rootIndustryId}`,
+      superToken,
+    );
+    expect(blockedDelete.status).toBe(422);
+    expect(blockedDelete.body.code).toBe(ErrorCode.BUSINESS_RULE_VIOLATION);
+  });
+
+  it('客户：简称必填 42201、同末级行业重名 40902、跨客户 404', async () => {
+    const missingShort = await call<{ code: number }>('POST', '/customers', superToken, {
+      industryId: leafIndustryId,
+      name: 'ITQA3-花间集',
+      ownerUserId: scopedUserId,
+    });
+    expect(missingShort.status).toBe(400);
+    expect(missingShort.body.code).toBe(ErrorCode.PARAM_INVALID);
+
+    const customer = await call<{ id: string; genFieldCount: number }>(
+      'POST',
+      '/customers',
+      superToken,
+      {
+        industryId: leafIndustryId,
+        name: 'ITQA3-花间集',
+        shortName: 'HJ3',
+        ownerUserId: scopedUserId,
+        baseFields: [{ key: '门店', value: '沪-001' }],
+      },
+    );
+    expect(customer.status).toBe(201);
+    customerId = customer.body.id;
+    expect(customer.body.genFieldCount).toBe(0);
+
+    const duplicate = await call<{ code: number }>('POST', '/customers', superToken, {
+      industryId: leafIndustryId,
+      name: 'ITQA3-花间集',
+      shortName: 'HJ3B',
+      ownerUserId: scopedUserId,
+    });
+    expect(duplicate.status).toBe(409);
+    expect(duplicate.body.code).toBe(ErrorCode.DUPLICATE_SUBMIT);
+
+    const crossCustomer = await call<{ code: number }>(
+      'GET',
+      `/customers/${customerId}`,
+      scopedToken,
+    );
+    expect(crossCustomer.status).toBe(404);
+    expect(crossCustomer.body.code).toBe(ErrorCode.NOT_FOUND);
+  });
+
+  it('客户组：创建、幂等添加成员、数据范围解析到客户', async () => {
+    const group = await call<{ id: string; memberCount: number }>(
+      'POST',
+      '/customer-groups',
+      superToken,
+      {
+        name: 'ITQA3-客户组',
+        description: 'A3 集成测试客户组',
+        customerIds: [customerId],
+      },
+    );
+    expect(group.status).toBe(201);
+    groupId = group.body.id;
+    expect(group.body.memberCount).toBe(1);
+
+    const again = await call<{ memberCount: number }>(
+      'POST',
+      `/customer-groups/${groupId}/members`,
+      superToken,
+      {
+        addCustomerIds: [customerId],
+        removeCustomerIds: [],
+      },
+    );
+    expect(again.status).toBe(200);
+    expect(again.body.memberCount).toBe(1);
+
+    const groupRole = await createRole('group', [Permission.CUSTOMER_READ], {
+      type: 'customer_groups',
+      targetId: groupId,
+    });
+    await createUser('group', groupRole);
+    const groupToken = await login(`${PREFIX}group`);
+    const visible = await call<{ items: { id: string }[] }>(
+      'GET',
+      `/customers?limit=50`,
+      groupToken,
+    );
+    expect(visible.status).toBe(200);
+    expect(visible.body.items.some((item) => item.id === customerId)).toBe(true);
+  });
+
+  it('客户字段：进入生成申请待审批、审批通过生效、驳回原因必填、超限 40001', async () => {
+    const apply = await call<{ id: string; status: string; entersGeneration: boolean }>(
+      'POST',
+      `/customers/${customerId}/fields`,
+      superToken,
+      {
+        name: 'ITQA3-活动编码',
+        code: 'itqa3_campaign',
+        type: 'text',
+        purpose: '活动素材命名与检索',
+        entersGeneration: true,
+      },
+    );
+    expect(apply.status).toBe(201);
+    expect(apply.body.status).toBe('pending');
+    expect(apply.body.entersGeneration).toBe(true);
+
+    const pending = await call<{ items: { id: string; status: string }[] }>(
+      'GET',
+      '/customer-fields?status=pending&limit=50',
+      approverToken,
+    );
+    expect(pending.status).toBe(200);
+    expect(pending.body.items.some((item) => item.id === apply.body.id)).toBe(true);
+
+    const rejectWithoutReason = await call<{ code: number }>(
+      'POST',
+      `/customer-fields/${apply.body.id}/approve`,
+      approverToken,
+      { decision: 'reject' },
+    );
+    expect(rejectWithoutReason.status).toBe(400);
+    expect(rejectWithoutReason.body.code).toBe(ErrorCode.PARAM_INVALID);
+
+    const approve = await call<{ status: string }>(
+      'POST',
+      `/customer-fields/${apply.body.id}/approve`,
+      approverToken,
+      { decision: 'approve' },
+    );
+    expect(approve.status).toBe(200);
+    expect(approve.body.status).toBe('active');
+
+    for (let index = 0; index < 4; index += 1) {
+      const extra = await call<{ code?: number }>(
+        'POST',
+        `/customers/${customerId}/fields`,
+        superToken,
+        {
+          name: `ITQA3-字段${index}`,
+          code: `itqa3_extra_${index}`,
+          type: 'text',
+          purpose: '补足进入生成字段上限',
+          entersGeneration: true,
+        },
+      );
+      expect(extra.status).toBe(201);
+    }
+    const overflow = await call<{ code: number }>(
+      'POST',
+      `/customers/${customerId}/fields`,
+      superToken,
+      {
+        name: 'ITQA3-超限字段',
+        code: 'itqa3_overflow',
+        type: 'text',
+        purpose: '第六个进入生成字段应被拒绝',
+        entersGeneration: true,
+      },
+    );
+    expect(overflow.status).toBe(400);
+    expect(overflow.body.code).toBe(ErrorCode.PARAM_INVALID);
+  });
+
+  it('客户转交：无 customer:transfer 返回 403；超级管理员转交成功', async () => {
+    const forbidden = await call<{ code: number }>(
+      'POST',
+      `/customers/${customerId}/transfer`,
+      scopedToken,
+      {
+        ownerUserId: scopedUserId,
+      },
+    );
+    expect(forbidden.status).toBe(403);
+    expect(forbidden.body.code).toBe(ErrorCode.PERMISSION_DENIED);
+
+    const transferred = await call<{ ownerUserId: string }>(
+      'POST',
+      `/customers/${customerId}/transfer`,
+      superToken,
+      { ownerUserId: createdUserIds[0] },
+    );
+    expect(transferred.status).toBe(200);
+    expect(transferred.body.ownerUserId).toBe(createdUserIds[0]);
+  });
+  it('客户状态机：暂停 / 结束只读', async () => {
+    const paused = await call<{ status: string }>(
+      'PATCH',
+      `/customers/${customerId}/status`,
+      superToken,
+      {
+        status: 'paused',
+      },
+    );
+    expect(paused.status).toBe(200);
+    expect(paused.body.status).toBe('paused');
+    const editPaused = await call<{ code: number }>(
+      'PATCH',
+      `/customers/${customerId}`,
+      superToken,
+      {
+        shortName: 'HJ3C',
+      },
+    );
+    expect(editPaused.status).toBe(409);
+    expect(editPaused.body.code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+
+    const ended = await call<{ status: string }>(
+      'PATCH',
+      `/customers/${customerId}/status`,
+      superToken,
+      {
+        status: 'ended',
+      },
+    );
+    expect(ended.status).toBe(200);
+    expect(ended.body.status).toBe('ended');
+    const editEnded = await call<{ code: number }>(
+      'PATCH',
+      `/customers/${customerId}`,
+      superToken,
+      {
+        shortName: 'HJ3D',
+      },
+    );
+    expect(editEnded.status).toBe(409);
+  });
+});

apps/api/src/modules/client/client.mapper.ts

@@ -0,0 +1,241 @@
+import {
+  baseFieldSchema,
+  type CustomerDetail,
+  type CustomerField,
+  type CustomerGroupDetail,
+  type CustomerGroupSummary,
+  customerPreferencesSchema,
+  type CustomerStatus,
+  type CustomerSummary,
+  type IndustryNode,
+  type IndustryStatus,
+} from '@lingxi/shared';
+import type { CustomerFieldStatus, IndustryStatus as PrismaIndustryStatus } from '@prisma/client';
+import { z } from 'zod';
+
+export function iso(value: Date): string {
+  return value.toISOString();
+}
+
+export function isoOrNull(value: Date | null): string | null {
+  return value === null ? null : value.toISOString();
+}
+
+export function mapIndustryStatus(value: PrismaIndustryStatus): IndustryStatus {
+  return value === 'ACTIVE' ? 'active' : 'disabled';
+}
+
+export function mapCustomerStatus(value: string): CustomerStatus {
+  if (value === 'PAUSED') return 'paused';
+  if (value === 'ENDED') return 'ended';
+  return 'active';
+}
+
+export function mapFieldStatus(value: CustomerFieldStatus): CustomerField['status'] {
+  if (value === 'ACTIVE') return 'active';
+  if (value === 'REJECTED') return 'rejected';
+  if (value === 'DISABLED') return 'disabled';
+  return 'pending';
+}
+
+export interface IndustryRow {
+  id: string;
+  parentId: string | null;
+  level: number;
+  name: string;
+  sortOrder: number;
+  status: PrismaIndustryStatus;
+  remark: string;
+  updatedAt: Date;
+}
+
+export function toIndustryNode(
+  row: IndustryRow,
+  customerCount: number,
+  assetCount = 0,
+): IndustryNode {
+  return {
+    id: row.id,
+    parentId: row.parentId,
+    level: row.level === 2 ? 2 : 1,
+    name: row.name,
+    sortOrder: row.sortOrder,
+    status: mapIndustryStatus(row.status),
+    remark: row.remark,
+    customerCount,
+    assetCount,
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerSummaryRow {
+  id: string;
+  name: string;
+  shortName: string;
+  industryId: string;
+  status: string;
+  ownerUserId: string;
+  updatedAt: Date;
+  industry: { name: string; parent: { name: string } | null };
+  owner: { name: string };
+  customFields: unknown;
+  groupMembers: { group: { id: string; name: string } }[];
+  fields: { entersGeneration: boolean; status: CustomerFieldStatus }[];
+}
+
+function industryPath(row: Pick<CustomerSummaryRow, 'industry'>): string {
+  return row.industry.parent === null
+    ? row.industry.name
+    : `${row.industry.parent.name} / ${row.industry.name}`;
+}
+
+function genFieldCount(row: Pick<CustomerSummaryRow, 'fields'>): number {
+  return row.fields.filter((field) => field.entersGeneration && field.status !== 'REJECTED').length;
+}
+
+const baseFieldsSchema = z.array(baseFieldSchema);
+
+export function toCustomerSummary(row: CustomerSummaryRow): CustomerSummary {
+  return {
+    id: row.id,
+    name: row.name,
+    shortName: row.shortName,
+    industryId: row.industryId,
+    industryName: row.industry.name,
+    industryPath: industryPath(row),
+    status: mapCustomerStatus(row.status),
+    ownerUserId: row.ownerUserId,
+    ownerName: row.owner.name,
+    groups: row.groupMembers.map((member) => ({ id: member.group.id, name: member.group.name })),
+    baseFieldCount: parseBaseFields(row.customFields).length,
+    genFieldCount: genFieldCount(row),
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerDetailRow extends CustomerSummaryRow {
+  contactName: string | null;
+  contactPhone: string | null;
+  preferences: unknown;
+  customFields: unknown;
+  remark: string | null;
+  createdAt: Date;
+  fields: CustomerFieldRow[];
+}
+
+export interface CustomerFieldRow {
+  id: string;
+  customerId: string;
+  name: string;
+  code: string;
+  type: string;
+  options: unknown;
+  purpose: string;
+  entersGeneration: boolean;
+  status: CustomerFieldStatus;
+  applicant: { name: string };
+  approver: { name: string } | null;
+  appliedAt: Date;
+  approvedAt: Date | null;
+  rejectReason: string | null;
+}
+
+const fieldTypeSchema = z.enum(['text', 'number', 'date', 'select']);
+const optionsSchema = z.array(z.string());
+
+export function toCustomerField(row: CustomerFieldRow): CustomerField {
+  const options = optionsSchema.safeParse(row.options);
+  return {
+    id: row.id,
+    customerId: row.customerId,
+    name: row.name,
+    code: row.code,
+    type: fieldTypeSchema.safeParse(row.type).success ? fieldTypeSchema.parse(row.type) : 'text',
+    options: options.success ? options.data : [],
+    purpose: row.purpose,
+    entersGeneration: row.entersGeneration,
+    status: mapFieldStatus(row.status),
+    applicantName: row.applicant.name,
+    approverName: row.approver?.name ?? null,
+    appliedAt: iso(row.appliedAt),
+    approvedAt: isoOrNull(row.approvedAt),
+    rejectReason: row.rejectReason,
+  };
+}
+
+function parseBaseFields(value: unknown): CustomerDetail['baseFields'] {
+  const parsed = baseFieldsSchema.safeParse(value);
+  return parsed.success ? parsed.data : [];
+}
+
+function parsePreferences(value: unknown): CustomerDetail['preferences'] {
+  const parsed = customerPreferencesSchema.safeParse(value);
+  return parsed.success ? parsed.data : { naming: '', directory: '', specs: [], taboo: [] };
+}
+
+export function toCustomerDetail(row: CustomerDetailRow): CustomerDetail {
+  const baseFields = parseBaseFields(row.customFields);
+  return {
+    ...toCustomerSummary({
+      ...row,
+      fields: row.fields,
+    }),
+    baseFieldCount: baseFields.length,
+    contactName: row.contactName,
+    contactPhone: row.contactPhone,
+    preferences: parsePreferences(row.preferences),
+    baseFields,
+    fields: row.fields.map((field) => toCustomerField(field)),
+    remark: row.remark,
+    createdAt: iso(row.createdAt),
+  };
+}
+
+export interface CustomerGroupRow {
+  id: string;
+  name: string;
+  description: string;
+  updatedAt: Date;
+  _count: { members: number };
+}
+
+export function toCustomerGroupSummary(row: CustomerGroupRow): CustomerGroupSummary {
+  return {
+    id: row.id,
+    name: row.name,
+    description: row.description,
+    memberCount: row._count.members,
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerGroupMemberRow {
+  customer: {
+    id: string;
+    name: string;
+    shortName: string;
+    status: string;
+    industry: { name: string; parent: { name: string } | null };
+    owner: { name: string };
+  };
+}
+
+export function toCustomerGroupDetail(
+  row: CustomerGroupRow,
+  members: CustomerGroupMemberRow[],
+): CustomerGroupDetail {
+  return {
+    ...toCustomerGroupSummary(row),
+    members: members.map((member) => ({
+      id: member.customer.id,
+      name: member.customer.name,
+      shortName: member.customer.shortName,
+      industryPath:
+        member.customer.industry.parent === null
+          ? member.customer.industry.name
+          : `${member.customer.industry.parent.name} / ${member.customer.industry.name}`,
+      status: mapCustomerStatus(member.customer.status),
+      ownerName: member.customer.owner.name,
+    })),
+  };
+}

apps/api/src/modules/client/client.module.ts

@@ -0,0 +1,43 @@
+import { Global, Module } from '@nestjs/common';
+
+import { CUSTOMER_DIRECTORY } from '../../common/security/scope/customer-directory';
+import {
+  CustomerFieldsController,
+  CustomerFieldsOfCustomerController,
+} from './customer-fields.controller';
+import { CustomerFieldsService } from './customer-fields.service';
+import { CustomerGroupsController } from './customer-groups.controller';
+import { CustomerGroupsService } from './customer-groups.service';
+import { CustomersController, CustomerTransferController } from './customers.controller';
+import { CustomersService } from './customers.service';
+import { IndustriesController } from './industries.controller';
+import { IndustriesService } from './industries.service';
+import { PrismaCustomerDirectory } from './prisma-customer-directory.service';
+
+/**
+ * client 模块（A3）：两级行业、客户档案与状态机、客户组、客户级字段。
+ *
+ * 全局导出 `CUSTOMER_DIRECTORY` 真实实现，供 SecurityModule 的 ScopeResolver 解析六类
+ * 数据范围；client 本身不反向依赖 security 模块，避免循环依赖。
+ */
+@Global()
+@Module({
+  controllers: [
+    IndustriesController,
+    CustomersController,
+    CustomerTransferController,
+    CustomerGroupsController,
+    CustomerFieldsController,
+    CustomerFieldsOfCustomerController,
+  ],
+  providers: [
+    IndustriesService,
+    CustomersService,
+    CustomerGroupsService,
+    CustomerFieldsService,
+    PrismaCustomerDirectory,
+    { provide: CUSTOMER_DIRECTORY, useExisting: PrismaCustomerDirectory },
+  ],
+  exports: [CUSTOMER_DIRECTORY, IndustriesService, CustomersService],
+})
+export class ClientModule {}

apps/api/src/modules/client/customer-fields.controller.ts

@@ -0,0 +1,93 @@
+import {
+  type ApplyCustomerFieldInput,
+  applyCustomerFieldInputSchema,
+  type ApproveCustomerFieldInput,
+  approveCustomerFieldInputSchema,
+  type CustomerField,
+  type CustomerFieldListItem,
+  type CustomerFieldListQuery,
+  customerFieldListQuerySchema,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+} from '@lingxi/shared';
+import { Body, Controller, Get, HttpCode, Inject, Param, Post, Query } from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { AppException } from '../../common/errors/app-exception';
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import type { AuthContext } from '../../common/security/auth.types';
+import {
+  Audit,
+  CurrentScope,
+  CurrentUser,
+  RequirePermissions,
+} from '../../common/security/decorators';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { CustomerFieldsService } from './customer-fields.service';
+
+function requireAuth(auth: AuthContext | null): AuthContext {
+  if (auth === null) throw new AppException({ code: ErrorCode.UNAUTHENTICATED });
+  return auth;
+}
+
+@ApiTags('client-customer-fields')
+@ApiBearerAuth()
+@Controller('customer-fields')
+export class CustomerFieldsController {
+  constructor(@Inject(CustomerFieldsService) private readonly fields: CustomerFieldsService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPROVE, Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '字段审批队列（待审批 / 已生效 / 已驳回）' })
+  list(
+    @Query(new ZodValidationPipe(customerFieldListQuerySchema)) query: CustomerFieldListQuery,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<ListResponse<CustomerFieldListItem>> {
+    return this.fields.list(query, scope);
+  }
+
+  @Post(':id/approve')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPROVE)
+  @Audit('client.customer_field.approve')
+  @ApiOperation({ summary: '审批客户级字段（通过 / 驳回；驳回原因必填）' })
+  approve(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(approveCustomerFieldInputSchema)) input: ApproveCustomerFieldInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField> {
+    return this.fields.approve(id, input, requireAuth(auth).userId, scope);
+  }
+}
+
+@ApiTags('client-customer-fields')
+@ApiBearerAuth()
+@Controller('customers')
+export class CustomerFieldsOfCustomerController {
+  constructor(@Inject(CustomerFieldsService) private readonly fields: CustomerFieldsService) {}
+
+  @Get(':id/fields')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户级字段列表（基础字段在 customers.custom_fields）' })
+  list(
+    @Param('id') id: string,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField[]> {
+    return this.fields.listByCustomer(id, scope);
+  }
+
+  @Post(':id/fields')
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPLY)
+  @Audit('client.customer_field.apply')
+  @ApiOperation({ summary: '申请客户级字段（进入生成字段需审批；每客户 ≤ 5）' })
+  apply(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(applyCustomerFieldInputSchema)) input: ApplyCustomerFieldInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField> {
+    return this.fields.apply(id, input, requireAuth(auth).userId, scope);
+  }
+}

apps/api/src/modules/client/customer-fields.service.ts

@@ -0,0 +1,244 @@
+/* eslint-disable max-lines-per-function -- 申请 / 审批共用字段状态与上限校验，集中便于审计 */
+import {
+  type ApplyCustomerFieldInput,
+  type ApproveCustomerFieldInput,
+  CUSTOMER_GEN_FIELD_LIMIT,
+  type CustomerField,
+  type CustomerFieldListItem,
+  type CustomerFieldListQuery,
+  ErrorCode,
+  type ListResponse,
+  ulid,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { isCustomerVisible, requireScopeContext } from '../../common/security/scope/scope-context';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type CustomerFieldRow, toCustomerField } from './client.mapper';
+
+const FIELD_INCLUDE = {
+  applicant: { select: { name: true } },
+  approver: { select: { name: true } },
+} satisfies Prisma.CustomerFieldInclude;
+
+const FIELD_LIST_INCLUDE = {
+  ...FIELD_INCLUDE,
+  customer: {
+    select: {
+      id: true,
+      name: true,
+      shortName: true,
+      industry: { include: { parent: true } },
+    },
+  },
+} satisfies Prisma.CustomerFieldInclude;
+
+function industryPath(customer: {
+  industry: { name: string; parent: { name: string } | null };
+}): string {
+  return customer.industry.parent === null
+    ? customer.industry.name
+    : `${customer.industry.parent.name} / ${customer.industry.name}`;
+}
+
+/**
+ * 客户级字段（A3-BE-04）：基础字段走 customers.custom_fields（≤10，免审批）；
+ * 本表只承载进入生成 / 需要审批的字段（≤5）。
+ */
+@Injectable()
+export class CustomerFieldsService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(
+    query: CustomerFieldListQuery,
+    scopeInput: ScopeContext | null,
+  ): Promise<ListResponse<CustomerFieldListItem>> {
+    const scope = requireScopeContext(scopeInput);
+    const rows = await this.prisma.customerField.findMany({
+      where: {
+        customer: {
+          deletedAt: null,
+          ...(scope.customerIds === null ? {} : { id: { in: [...scope.customerIds] } }),
+        },
+        ...(query.customer_id === undefined ? {} : { customerId: query.customer_id }),
+        ...(query.status === 'all'
+          ? {}
+          : {
+              status:
+                query.status === 'pending'
+                  ? 'PENDING'
+                  : query.status === 'active'
+                    ? 'ACTIVE'
+                    : query.status === 'rejected'
+                      ? 'REJECTED'
+                      : 'DISABLED',
+            }),
+      },
+      include: FIELD_LIST_INCLUDE,
+      orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => ({
+        ...toCustomerField(row as CustomerFieldRow),
+        customerName: row.customer.name,
+        customerShortName: row.customer.shortName,
+        industryPath: industryPath(row.customer),
+      })),
+      next_cursor: next,
+    };
+  }
+
+  async listByCustomer(
+    customerId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField[]> {
+    const scope = requireScopeContext(scopeInput);
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const rows = await this.prisma.customerField.findMany({
+      where: { customerId, customer: { deletedAt: null } },
+      include: FIELD_INCLUDE,
+      orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+    });
+    return rows.map((row) => toCustomerField(row as CustomerFieldRow));
+  }
+
+  async apply(
+    customerId: string,
+    input: ApplyCustomerFieldInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField> {
+    const scope = requireScopeContext(scopeInput);
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const customer = await this.prisma.customer.findFirst({
+      where: { id: customerId, deletedAt: null },
+      select: { id: true, status: true },
+    });
+    if (customer === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    if (customer.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: customer.status === 'PAUSED' ? '客户已暂停，字段只读' : '客户已结束，字段只读归档',
+      });
+    }
+    const duplicate = await this.prisma.customerField.findUnique({
+      where: { customerId_code: { customerId, code: input.code } },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({
+        code: ErrorCode.DUPLICATE_SUBMIT,
+        message: '该客户下字段编码已存在',
+      });
+    }
+    if (input.entersGeneration) {
+      const used = await this.genUsedCount(customerId);
+      if (used >= CUSTOMER_GEN_FIELD_LIMIT) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: `进入生成字段已达 ${CUSTOMER_GEN_FIELD_LIMIT} 个上限，请先停用或驳回其他字段`,
+        });
+      }
+    }
+    const id = ulid();
+    await this.prisma.customerField.create({
+      data: {
+        id,
+        customerId,
+        name: input.name,
+        code: input.code,
+        type: input.type,
+        options: input.options,
+        purpose: input.purpose,
+        entersGeneration: input.entersGeneration,
+        status: input.entersGeneration ? 'PENDING' : 'ACTIVE',
+        applicantUserId: actorId,
+        ...(input.entersGeneration ? {} : { approvedAt: new Date(), approverUserId: actorId }),
+      },
+    });
+    const row = await this.prisma.customerField.findUniqueOrThrow({
+      where: { id },
+      include: FIELD_INCLUDE,
+    });
+    return toCustomerField(row);
+  }
+
+  async approve(
+    id: string,
+    input: ApproveCustomerFieldInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.prisma.customerField.findUnique({
+      where: { id },
+      include: { customer: { select: { id: true, deletedAt: true } } },
+    });
+    // eslint-disable-next-line @typescript-eslint/prefer-optional-chain -- 保留显式 null 分支，跨客户统一 404
+    if (existing === null || existing.customer.deletedAt !== null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '字段申请不存在' });
+    }
+    if (!isCustomerVisible(scope, existing.customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '字段申请不存在' });
+    }
+    if (existing.status !== 'PENDING') {
+      throw new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: '该申请已处理' });
+    }
+    if (input.decision === 'approve' && existing.entersGeneration) {
+      const used = await this.genUsedCount(existing.customerId, id);
+      if (used >= CUSTOMER_GEN_FIELD_LIMIT) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: `进入生成字段已达 ${CUSTOMER_GEN_FIELD_LIMIT} 个上限，审批后仍超限`,
+        });
+      }
+    }
+    await this.prisma.customerField.update({
+      where: { id },
+      data:
+        input.decision === 'approve'
+          ? {
+              status: 'ACTIVE',
+              approverUserId: actorId,
+              approvedAt: new Date(),
+              rejectReason: null,
+            }
+          : {
+              status: 'REJECTED',
+              approverUserId: actorId,
+              approvedAt: new Date(),
+              rejectReason: input.reason ?? '',
+            },
+    });
+    const row = await this.prisma.customerField.findUniqueOrThrow({
+      where: { id },
+      include: FIELD_INCLUDE,
+    });
+    return toCustomerField(row);
+  }
+
+  private async genUsedCount(customerId: string, excludeId?: string): Promise<number> {
+    return this.prisma.customerField.count({
+      where: {
+        customerId,
+        entersGeneration: true,
+        status: { not: 'REJECTED' },
+        ...(excludeId === undefined ? {} : { id: { not: excludeId } }),
+      },
+    });
+  }
+}

apps/api/src/modules/client/customer-groups.controller.ts

@@ -0,0 +1,97 @@
+import {
+  type CreateCustomerGroupInput,
+  createCustomerGroupInputSchema,
+  type CustomerGroupDetail,
+  type CustomerGroupListQuery,
+  customerGroupListQuerySchema,
+  type CustomerGroupSummary,
+  type ListResponse,
+  Permission,
+  type UpdateCustomerGroupInput,
+  updateCustomerGroupInputSchema,
+  type UpdateCustomerGroupMembersInput,
+  updateCustomerGroupMembersInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Delete,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import { Audit, RequirePermissions } from '../../common/security/decorators';
+import { CustomerGroupsService } from './customer-groups.service';
+
+@ApiTags('client-customer-groups')
+@ApiBearerAuth()
+@Controller('customer-groups')
+export class CustomerGroupsController {
+  constructor(@Inject(CustomerGroupsService) private readonly groups: CustomerGroupsService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @ApiOperation({ summary: '客户组列表（授权与数据范围最小单位）' })
+  list(
+    @Query(new ZodValidationPipe(customerGroupListQuerySchema)) query: CustomerGroupListQuery,
+  ): Promise<ListResponse<CustomerGroupSummary>> {
+    return this.groups.list(query);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @ApiOperation({ summary: '客户组详情与成员' })
+  detail(@Param('id') id: string): Promise<CustomerGroupDetail> {
+    return this.groups.detail(id);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.create')
+  @ApiOperation({ summary: '新建客户组' })
+  create(
+    @Body(new ZodValidationPipe(createCustomerGroupInputSchema)) input: CreateCustomerGroupInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.create(input);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.update')
+  @ApiOperation({ summary: '更新客户组名称 / 说明' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerGroupInputSchema)) input: UpdateCustomerGroupInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.update(id, input);
+  }
+
+  @Delete(':id')
+  @HttpCode(204)
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.delete')
+  @ApiOperation({ summary: '删除客户组（被角色数据范围引用时拒绝）' })
+  async remove(@Param('id') id: string): Promise<void> {
+    await this.groups.remove(id);
+  }
+
+  @Post(':id/members')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.members')
+  @ApiOperation({ summary: '批量添加 / 移除成员（幂等）' })
+  updateMembers(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerGroupMembersInputSchema))
+    input: UpdateCustomerGroupMembersInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.updateMembers(id, input);
+  }
+}

apps/api/src/modules/client/customer-groups.service.ts

@@ -0,0 +1,187 @@
+import {
+  type CreateCustomerGroupInput,
+  type CustomerGroupDetail,
+  type CustomerGroupListQuery,
+  type CustomerGroupSummary,
+  ErrorCode,
+  type ListResponse,
+  ulid,
+  type UpdateCustomerGroupInput,
+  type UpdateCustomerGroupMembersInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import {
+  type CustomerGroupRow,
+  toCustomerGroupDetail,
+  toCustomerGroupSummary,
+} from './client.mapper';
+
+const GROUP_INCLUDE = {
+  _count: { select: { members: true } },
+} satisfies Prisma.CustomerGroupInclude;
+
+const GROUP_MEMBER_INCLUDE = {
+  customer: {
+    select: {
+      id: true,
+      name: true,
+      shortName: true,
+      status: true,
+      industry: { include: { parent: true } },
+      owner: { select: { name: true } },
+    },
+  },
+} satisfies Prisma.CustomerGroupMemberInclude;
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+/** 客户组（A3-BE-03）：授权与数据范围最小单位；成员增删幂等。 */
+@Injectable()
+export class CustomerGroupsService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(query: CustomerGroupListQuery): Promise<ListResponse<CustomerGroupSummary>> {
+    const rows = await this.prisma.customerGroup.findMany({
+      where:
+        query.keyword === undefined
+          ? {}
+          : { name: { contains: query.keyword, mode: 'insensitive' } },
+      include: GROUP_INCLUDE,
+      orderBy: { updatedAt: 'desc' },
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => toCustomerGroupSummary(row as CustomerGroupRow)),
+      next_cursor: next,
+    };
+  }
+
+  async detail(id: string): Promise<CustomerGroupDetail> {
+    const row = await this.findByIdOrThrow(id);
+    const members = await this.prisma.customerGroupMember.findMany({
+      where: { groupId: id },
+      include: GROUP_MEMBER_INCLUDE,
+      orderBy: { createdAt: 'asc' },
+    });
+    return toCustomerGroupDetail(row, members);
+  }
+
+  async create(input: CreateCustomerGroupInput): Promise<CustomerGroupDetail> {
+    await this.assertNameUnique(input.name, null);
+    const id = ulid();
+    try {
+      await this.prisma.customerGroup.create({
+        data: {
+          id,
+          name: input.name,
+          description: input.description ?? '',
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({ code: ErrorCode.DUPLICATE_SUBMIT, message: '客户组名称已存在' });
+      }
+      throw error;
+    }
+    if (input.customerIds !== undefined && input.customerIds.length > 0) {
+      await this.addMembers(id, input.customerIds);
+    }
+    return this.detail(id);
+  }
+
+  async update(id: string, input: UpdateCustomerGroupInput): Promise<CustomerGroupDetail> {
+    await this.findByIdOrThrow(id);
+    if (input.name !== undefined) await this.assertNameUnique(input.name, id);
+    await this.prisma.customerGroup.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.description === undefined ? {} : { description: input.description }),
+      },
+    });
+    return this.detail(id);
+  }
+
+  async remove(id: string): Promise<void> {
+    await this.findByIdOrThrow(id);
+    const referenced = await this.prisma.dataScope.count({ where: { targetId: id } });
+    if (referenced > 0) {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '该客户组已被角色数据范围引用，无法删除；请先调整角色范围',
+      });
+    }
+    await this.prisma.customerGroup.delete({ where: { id } });
+  }
+
+  async updateMembers(
+    id: string,
+    input: UpdateCustomerGroupMembersInput,
+  ): Promise<CustomerGroupDetail> {
+    await this.findByIdOrThrow(id);
+    if (input.addCustomerIds.length > 0) await this.assertCustomersExist(input.addCustomerIds);
+    await this.prisma.$transaction([
+      this.prisma.customerGroupMember.deleteMany({
+        where: { groupId: id, customerId: { in: [...new Set(input.removeCustomerIds)] } },
+      }),
+      this.prisma.customerGroupMember.createMany({
+        data: [...new Set(input.addCustomerIds)].map((customerId) => ({
+          groupId: id,
+          customerId,
+        })),
+        skipDuplicates: true,
+      }),
+      this.prisma.customerGroup.update({ where: { id }, data: { updatedAt: new Date() } }),
+    ]);
+    return this.detail(id);
+  }
+
+  private async addMembers(id: string, customerIds: readonly string[]): Promise<void> {
+    await this.assertCustomersExist(customerIds);
+    await this.prisma.customerGroupMember.createMany({
+      data: [...new Set(customerIds)].map((customerId) => ({ groupId: id, customerId })),
+      skipDuplicates: true,
+    });
+  }
+
+  private async assertCustomersExist(customerIds: readonly string[]): Promise<void> {
+    const found = await this.prisma.customer.findMany({
+      where: { id: { in: [...new Set(customerIds)] }, deletedAt: null },
+      select: { id: true },
+    });
+    if (found.length !== new Set(customerIds).size) {
+      throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '存在不存在的客户' });
+    }
+  }
+
+  private async findByIdOrThrow(id: string): Promise<CustomerGroupRow> {
+    const row = await this.prisma.customerGroup.findUnique({
+      where: { id },
+      include: GROUP_INCLUDE,
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户组不存在' });
+    }
+    return row;
+  }
+
+  private async assertNameUnique(name: string, excludeId: string | null): Promise<void> {
+    const duplicate = await this.prisma.customerGroup.findFirst({
+      where: { name, ...(excludeId === null ? {} : { id: { not: excludeId } }) },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({ code: ErrorCode.DUPLICATE_SUBMIT, message: '客户组名称已存在' });
+    }
+  }
+}

apps/api/src/modules/client/customers.controller.ts

@@ -0,0 +1,178 @@
+import {
+  type CreateCustomerInput,
+  createCustomerInputSchema,
+  type CustomerDetail,
+  type CustomerListQuery,
+  customerListQuerySchema,
+  type CustomerSummary,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+  type SetCustomerGroupsInput,
+  setCustomerGroupsInputSchema,
+  type SetCustomerStatusInput,
+  setCustomerStatusInputSchema,
+  type TransferCustomerInput,
+  transferCustomerInputSchema,
+  type TransferCustomersInput,
+  transferCustomersInputSchema,
+  type UpdateCustomerInput,
+  updateCustomerInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Put,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { AppException } from '../../common/errors/app-exception';
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import type { AuthContext } from '../../common/security/auth.types';
+import {
+  Audit,
+  CurrentScope,
+  CurrentUser,
+  RequirePermissions,
+} from '../../common/security/decorators';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { CustomersService } from './customers.service';
+
+function requireAuth(auth: AuthContext | null): AuthContext {
+  if (auth === null) {
+    throw new AppException({ code: ErrorCode.UNAUTHENTICATED });
+  }
+  return auth;
+}
+
+@ApiTags('client-customers')
+@ApiBearerAuth()
+@Controller('customers')
+export class CustomersController {
+  constructor(@Inject(CustomersService) private readonly customers: CustomersService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选）' })
+  list(
+    @Query(new ZodValidationPipe(customerListQuerySchema)) query: CustomerListQuery,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<ListResponse<CustomerSummary>> {
+    return this.customers.list(query, scope);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户详情（跨客户访问统一 404）' })
+  detail(
+    @Param('id') id: string,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.detail(id, scope);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.create')
+  @ApiOperation({ summary: '新建客户（简称必填；行业必须为末级行业）' })
+  create(
+    @Body(new ZodValidationPipe(createCustomerInputSchema)) input: CreateCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.create(input, requireAuth(auth).userId, scope);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.update')
+  @ApiOperation({ summary: '更新客户档案（所属行业不可改；暂停 / 结束只读）' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerInputSchema)) input: UpdateCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.update(id, input, scope, requireAuth(auth).permissions);
+  }
+
+  @Patch(':id/status')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.status')
+  @ApiOperation({ summary: '客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆）' })
+  setStatus(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setCustomerStatusInputSchema)) input: SetCustomerStatusInput,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.setStatus(id, input, scope);
+  }
+
+  @Post(':id/transfer')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_TRANSFER)
+  @Audit('client.customer.transfer')
+  @ApiOperation({ summary: '变更客户负责人（写审计）' })
+  transfer(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(transferCustomerInputSchema)) input: TransferCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.transfer(id, input, scope, requireAuth(auth).permissions);
+  }
+
+  @Put(':id/groups')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE, Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.groups')
+  @ApiOperation({ summary: '设置客户所属客户组（覆盖式）' })
+  setGroups(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setCustomerGroupsInputSchema)) input: SetCustomerGroupsInput,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.setGroups(id, input, scope);
+  }
+
+  @Post(':id/apply-industry-pack')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.apply_industry_pack')
+  @ApiOperation({ summary: '套用行业资产包（B0 批次提供；当前返回业务提示）' })
+  applyIndustryPack(): never {
+    return this.customers.applyIndustryPack();
+  }
+}
+
+/** 用户停用前的客户转交：保留 A1 路径 /users/{id}/transfer-customers，由 client 模块落地 */
+@ApiTags('client-customers')
+@ApiBearerAuth()
+@Controller('users')
+export class CustomerTransferController {
+  constructor(@Inject(CustomersService) private readonly customers: CustomersService) {}
+
+  @Post(':id/transfer-customers')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_TRANSFER, Permission.USER_MANAGE)
+  @Audit('identity.user.transfer_customers')
+  @ApiOperation({ summary: '把用户名下客户转交给另一负责人' })
+  async transfer(
+    @Param('id') fromUserId: string,
+    @Body(new ZodValidationPipe(transferCustomersInputSchema)) input: TransferCustomersInput,
+    @CurrentUser() auth: AuthContext | null,
+  ): Promise<{ transferred: number }> {
+    return this.customers.transferByUser(
+      fromUserId,
+      input.toUserId,
+      input.customerIds,
+      requireAuth(auth).permissions,
+    );
+  }
+}

apps/api/src/modules/client/customers.service.ts

@@ -0,0 +1,414 @@
+/* eslint-disable max-lines-per-function, complexity -- 客户状态机 / 权限与字段上限集中校验，拆分会丢失事务边界 */
+import {
+  type CreateCustomerInput,
+  CUSTOMER_BASE_FIELD_LIMIT,
+  type CustomerDetail,
+  type CustomerListQuery,
+  type CustomerSummary,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+  type SetCustomerGroupsInput,
+  type SetCustomerStatusInput,
+  type TransferCustomerInput,
+  ulid,
+  type UpdateCustomerInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { isCustomerVisible, requireScopeContext } from '../../common/security/scope/scope-context';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type CustomerSummaryRow, toCustomerDetail, toCustomerSummary } from './client.mapper';
+import { IndustriesService } from './industries.service';
+
+const CUSTOMER_INCLUDE = {
+  industry: { include: { parent: true } },
+  owner: { select: { name: true } },
+  groupMembers: { include: { group: true } },
+  fields: { select: { entersGeneration: true, status: true } },
+} satisfies Prisma.CustomerInclude;
+
+const CUSTOMER_DETAIL_INCLUDE = {
+  ...CUSTOMER_INCLUDE,
+  fields: {
+    include: { applicant: { select: { name: true } }, approver: { select: { name: true } } },
+    orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+  },
+} satisfies Prisma.CustomerInclude;
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+function scopeWhere(scope: ScopeContext): Prisma.CustomerWhereInput {
+  return scope.customerIds === null ? {} : { id: { in: [...scope.customerIds] } };
+}
+
+function hasPermission(permissions: readonly string[], code: string): boolean {
+  return permissions.includes(code);
+}
+
+/**
+ * 客户档案（A3-BE-02 / A3-BE-05）：状态机、负责人 / 对接人、交付偏好、
+ * 客户组归属、客户转交；所有读写都带 ScopeContext 客户维度。
+ */
+@Injectable()
+export class CustomersService {
+  constructor(
+    @Inject(PRISMA) private readonly prisma: PrismaService,
+    @Inject(IndustriesService) private readonly industries: IndustriesService,
+  ) {}
+
+  async list(
+    query: CustomerListQuery,
+    scopeInput: ScopeContext | null,
+  ): Promise<ListResponse<CustomerSummary>> {
+    const scope = requireScopeContext(scopeInput);
+    const industryIds =
+      query.industry_id === undefined
+        ? undefined
+        : await this.industrySubtreeIds(query.industry_id);
+    const rows = await this.prisma.customer.findMany({
+      where: {
+        deletedAt: null,
+        ...scopeWhere(scope),
+        ...(query.keyword === undefined
+          ? {}
+          : {
+              OR: [
+                { name: { contains: query.keyword, mode: 'insensitive' } },
+                { shortName: { contains: query.keyword, mode: 'insensitive' } },
+              ],
+            }),
+        ...(industryIds === undefined ? {} : { industryId: { in: industryIds } }),
+        ...(query.status === 'all'
+          ? {}
+          : {
+              status:
+                query.status === 'active'
+                  ? 'ACTIVE'
+                  : query.status === 'paused'
+                    ? 'PAUSED'
+                    : 'ENDED',
+            }),
+        ...(query.owner_user_id === undefined ? {} : { ownerUserId: query.owner_user_id }),
+        ...(query.group_id === undefined
+          ? {}
+          : { groupMembers: { some: { groupId: query.group_id } } }),
+      },
+      include: CUSTOMER_INCLUDE,
+      orderBy: { id: 'desc' },
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => toCustomerSummary(row as CustomerSummaryRow)),
+      next_cursor: next,
+    };
+  }
+
+  async detail(id: string, scopeInput: ScopeContext | null): Promise<CustomerDetail> {
+    return this.findVisibleOrThrow(id, requireScopeContext(scopeInput));
+  }
+
+  async create(
+    input: CreateCustomerInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    await this.industries.assertLeafIndustry(input.industryId);
+    await this.ensureOwner(input.ownerUserId);
+    const baseFields = input.baseFields ?? [];
+    this.assertBaseFieldLimit(baseFields.length);
+    const id = ulid();
+    try {
+      await this.prisma.customer.create({
+        data: {
+          id,
+          industryId: input.industryId,
+          name: input.name,
+          shortName: input.shortName,
+          ownerUserId: input.ownerUserId,
+          contactName: input.contactName ?? null,
+          contactPhone: input.contactPhone ?? null,
+          preferences: input.preferences ?? {},
+          customFields: baseFields,
+          remark: input.remark ?? null,
+          createdBy: actorId,
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: '该末级行业下已存在同名客户',
+        });
+      }
+      throw error;
+    }
+    return this.detail(id, scope);
+  }
+
+  async update(
+    id: string,
+    input: UpdateCustomerInput,
+    scopeInput: ScopeContext | null,
+    permissions: readonly string[],
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: existing.status === 'PAUSED' ? '客户已暂停，档案只读' : '客户已结束，数据只读归档',
+      });
+    }
+    if (
+      input.ownerUserId !== undefined &&
+      input.ownerUserId !== existing.ownerUserId &&
+      !hasPermission(permissions, Permission.CUSTOMER_TRANSFER)
+    ) {
+      throw new AppException({
+        code: ErrorCode.PERMISSION_DENIED,
+        message: '变更负责人需要 customer:transfer 权限',
+      });
+    }
+    if (input.ownerUserId !== undefined && input.ownerUserId !== existing.ownerUserId) {
+      await this.ensureOwner(input.ownerUserId);
+    }
+    if (input.baseFields !== undefined) this.assertBaseFieldLimit(input.baseFields.length);
+    if (input.name !== undefined && input.name !== existing.name) {
+      const duplicate = await this.prisma.customer.findFirst({
+        where: {
+          industryId: existing.industryId,
+          name: input.name,
+          id: { not: id },
+          deletedAt: null,
+        },
+        select: { id: true },
+      });
+      if (duplicate !== null) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: '该末级行业下已存在同名客户',
+        });
+      }
+    }
+    await this.prisma.customer.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.shortName === undefined ? {} : { shortName: input.shortName }),
+        ...(input.ownerUserId === undefined ? {} : { ownerUserId: input.ownerUserId }),
+        ...(input.contactName === undefined ? {} : { contactName: input.contactName }),
+        ...(input.contactPhone === undefined ? {} : { contactPhone: input.contactPhone }),
+        ...(input.preferences === undefined ? {} : { preferences: input.preferences }),
+        ...(input.baseFields === undefined ? {} : { customFields: input.baseFields }),
+        ...(input.remark === undefined ? {} : { remark: input.remark }),
+      },
+    });
+    return this.detail(id, scope);
+  }
+
+  async setStatus(
+    id: string,
+    input: SetCustomerStatusInput,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status === 'ENDED') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '客户已结束，不能再变更状态',
+      });
+    }
+    if (existing.status === input.status) {
+      return this.detail(id, scope);
+    }
+    const target =
+      input.status === 'active' ? 'ACTIVE' : input.status === 'paused' ? 'PAUSED' : 'ENDED';
+    await this.prisma.customer.update({ where: { id }, data: { status: target } });
+    return this.detail(id, scope);
+  }
+
+  async transfer(
+    id: string,
+    input: TransferCustomerInput,
+    scopeInput: ScopeContext | null,
+    permissions: readonly string[],
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    if (!hasPermission(permissions, Permission.CUSTOMER_TRANSFER)) {
+      throw new AppException({
+        code: ErrorCode.SPECIAL_PERMISSION_REQUIRED,
+        message: '缺少客户转交权限',
+      });
+    }
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status === 'ENDED') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '客户已结束，不能转交',
+      });
+    }
+    await this.ensureOwner(input.ownerUserId);
+    await this.prisma.customer.update({ where: { id }, data: { ownerUserId: input.ownerUserId } });
+    return this.detail(id, scope);
+  }
+
+  /** 用户停用前批量转交：只转交 from 用户名下、且在指定列表中的客户 */
+  async transferByUser(
+    fromUserId: string,
+    toUserId: string,
+    customerIds: readonly string[] | undefined,
+    permissions: readonly string[],
+  ): Promise<{ transferred: number }> {
+    if (
+      !hasPermission(permissions, Permission.CUSTOMER_TRANSFER) &&
+      !hasPermission(permissions, Permission.USER_MANAGE)
+    ) {
+      throw new AppException({ code: ErrorCode.PERMISSION_DENIED, message: '缺少客户转交权限' });
+    }
+    await this.ensureOwner(toUserId);
+    const result = await this.prisma.customer.updateMany({
+      where: {
+        ownerUserId: fromUserId,
+        deletedAt: null,
+        status: { not: 'ENDED' },
+        ...(customerIds === undefined ? {} : { id: { in: [...customerIds] } }),
+      },
+      data: { ownerUserId: toUserId },
+    });
+    return { transferred: result.count };
+  }
+
+  async setGroups(
+    id: string,
+    input: SetCustomerGroupsInput,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (input.groupIds.length > 0) {
+      const found = await this.prisma.customerGroup.findMany({
+        where: { id: { in: input.groupIds } },
+        select: { id: true },
+      });
+      if (found.length !== new Set(input.groupIds).size) {
+        throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '客户组不存在' });
+      }
+    }
+    await this.prisma.$transaction([
+      this.prisma.customerGroupMember.deleteMany({ where: { customerId: id } }),
+      this.prisma.customerGroupMember.createMany({
+        data: [...new Set(input.groupIds)].map((groupId) => ({ groupId, customerId: id })),
+      }),
+    ]);
+    return this.detail(id, scope);
+  }
+
+  applyIndustryPack(): never {
+    throw new AppException({
+      code: ErrorCode.BUSINESS_RULE_VIOLATION,
+      message: '行业资产包将在 B0 批次提供；当前可先完成客户创建',
+    });
+  }
+
+  private async findRow(id: string): Promise<{
+    id: string;
+    status: string;
+    ownerUserId: string;
+    industryId: string;
+    name: string;
+  }> {
+    const row = await this.prisma.customer.findFirst({
+      where: { id, deletedAt: null },
+      select: { id: true, status: true, ownerUserId: true, industryId: true, name: true },
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    return row;
+  }
+
+  private async findVisibleOrThrow(id: string, scope: ScopeContext): Promise<CustomerDetail> {
+    if (!isCustomerVisible(scope, id)) {
+      // A3-BE-05：跨客户访问统一 404，不暴露存在性
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const row = await this.prisma.customer.findFirst({
+      where: { id, deletedAt: null },
+      include: CUSTOMER_DETAIL_INCLUDE,
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    return toCustomerDetail(row);
+  }
+
+  private assertVisible(scope: ScopeContext, id: string): void {
+    if (!isCustomerVisible(scope, id)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+  }
+
+  private async ensureOwner(userId: string): Promise<void> {
+    const user = await this.prisma.user.findFirst({
+      where: { id: userId, status: 'ACTIVE' },
+      select: { id: true },
+    });
+    if (user === null) {
+      throw new AppException({
+        code: ErrorCode.PARAM_INVALID,
+        message: '客户负责人不存在或已停用',
+      });
+    }
+  }
+
+  private assertBaseFieldLimit(count: number): void {
+    if (count > CUSTOMER_BASE_FIELD_LIMIT) {
+      throw new AppException({
+        code: ErrorCode.PARAM_INVALID,
+        message: `基础字段最多 ${CUSTOMER_BASE_FIELD_LIMIT} 个，当前 ${count} 个`,
+      });
+    }
+  }
+
+  private async industrySubtreeIds(industryId: string): Promise<string[]> {
+    const industry = await this.prisma.industry.findUnique({
+      where: { id: industryId },
+      select: { id: true },
+    });
+    if (industry === null) {
+      throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '行业不存在' });
+    }
+    const children = await this.prisma.industry.findMany({
+      where: { parentId: industryId },
+      select: { id: true },
+    });
+    return [industryId, ...children.map((child) => child.id)];
+  }
+
+  /** 供其他模块复用的归属校验（A3-BE-05）：不泄露跨客户资源存在性 */
+  async assertCustomerVisible(customerId: string, scope: ScopeContext): Promise<void> {
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const count = await this.prisma.customer.count({ where: { id: customerId, deletedAt: null } });
+    if (count === 0) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+  }
+}

apps/api/src/modules/client/industries.controller.ts

@@ -0,0 +1,95 @@
+import {
+  type CreateIndustryInput,
+  createIndustryInputSchema,
+  type IndustryDetail,
+  type IndustryListQuery,
+  industryListQuerySchema,
+  type IndustryTreeItem,
+  type ListResponse,
+  Permission,
+  type SetIndustryStatusInput,
+  setIndustryStatusInputSchema,
+  type UpdateIndustryInput,
+  updateIndustryInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Delete,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import { Audit, RequirePermissions } from '../../common/security/decorators';
+import { IndustriesService } from './industries.service';
+
+@ApiTags('client-industries')
+@ApiBearerAuth()
+@Controller('industries')
+export class IndustriesController {
+  constructor(@Inject(IndustriesService) private readonly industries: IndustriesService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '两级行业树（一级 → 二级）' })
+  list(
+    @Query(new ZodValidationPipe(industryListQuerySchema)) query: IndustryListQuery,
+  ): Promise<ListResponse<IndustryTreeItem>> {
+    return this.industries.list(query);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '行业详情与引用（子行业 / 客户 / 资产）' })
+  detail(@Param('id') id: string): Promise<IndustryDetail> {
+    return this.industries.detail(id);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.create')
+  @ApiOperation({ summary: '新建一级 / 二级行业' })
+  create(
+    @Body(new ZodValidationPipe(createIndustryInputSchema)) input: CreateIndustryInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.create(input);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.update')
+  @ApiOperation({ summary: '更新行业名称 / 排序 / 备注（层级与上级不可变）' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateIndustryInputSchema)) input: UpdateIndustryInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.update(id, input);
+  }
+
+  @Patch(':id/status')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.status')
+  @ApiOperation({ summary: '停用 / 启用行业（有启用子行业时禁止停用）' })
+  setStatus(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setIndustryStatusInputSchema)) input: SetIndustryStatusInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.setStatus(id, input);
+  }
+
+  @Delete(':id')
+  @HttpCode(204)
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.delete')
+  @ApiOperation({ summary: '删除行业（仅无子行业 / 客户 / 资产时）' })
+  async remove(@Param('id') id: string): Promise<void> {
+    await this.industries.remove(id);
+  }
+}

apps/api/src/modules/client/industries.service.ts

@@ -0,0 +1,282 @@
+import {
+  type CreateIndustryInput,
+  ErrorCode,
+  type IndustryDetail,
+  type IndustryListQuery,
+  type IndustryReferences,
+  type IndustryTreeItem,
+  type ListResponse,
+  type SetIndustryStatusInput,
+  ulid,
+  type UpdateIndustryInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type IndustryRow, toIndustryNode } from './client.mapper';
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+/**
+ * 行业目录（A3-BE-01 / ADR-002）：两级树、名称唯一、停用 / 删除引用保护。
+ * 资产数在 B1 资产表落地前固定为 0；接口已保留字段，后续接入不改契约。
+ */
+@Injectable()
+export class IndustriesService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(query: IndustryListQuery): Promise<ListResponse<IndustryTreeItem>> {
+    const rows = await this.prisma.industry.findMany({
+      where: {
+        ...(query.keyword === undefined
+          ? {}
+          : { name: { contains: query.keyword, mode: 'insensitive' } }),
+        ...(query.status === 'all'
+          ? {}
+          : { status: query.status === 'active' ? 'ACTIVE' : 'DISABLED' }),
+        ...(query.parent_id === undefined ? {} : { parentId: query.parent_id }),
+      },
+      orderBy: [{ level: 'asc' }, { sortOrder: 'asc' }, { name: 'asc' }],
+    });
+    const counts = await this.customerCounts();
+    const roots = rows.filter((row) => row.level === 1);
+    const childrenByParent = new Map<string, IndustryRow[]>();
+    for (const row of rows) {
+      if (row.level !== 2 || row.parentId === null) continue;
+      const list = childrenByParent.get(row.parentId) ?? [];
+      list.push(row);
+      childrenByParent.set(row.parentId, list);
+    }
+    const items = roots.map((root) => {
+      const children = (childrenByParent.get(root.id) ?? []).map((child) =>
+        toIndustryNode(child, counts.get(child.id) ?? 0),
+      );
+      const own = counts.get(root.id) ?? 0;
+      const total = children.reduce((sum, child) => sum + child.customerCount, own);
+      return {
+        ...toIndustryNode(root, total),
+        children,
+      };
+    });
+    return { items, next_cursor: null };
+  }
+
+  async detail(id: string): Promise<IndustryDetail> {
+    const row = await this.findOrThrow(id);
+    const parent =
+      row.parentId === null
+        ? null
+        : await this.prisma.industry.findUnique({ where: { id: row.parentId } });
+    const references = await this.references(id);
+    return {
+      ...toIndustryNode(row, references.customerCount),
+      parentName: parent?.name ?? null,
+      references,
+    };
+  }
+
+  async references(id: string): Promise<IndustryReferences> {
+    const children = await this.prisma.industry.findMany({
+      where: { parentId: id },
+      select: { id: true, status: true },
+    });
+    const customerWhere: Prisma.CustomerWhereInput = {
+      deletedAt: null,
+      OR: [{ industryId: id }, { industry: { parentId: id } }],
+    };
+    const [customerCount, customers] = await Promise.all([
+      this.prisma.customer.count({ where: customerWhere }),
+      this.prisma.customer.findMany({
+        where: customerWhere,
+        select: { id: true, name: true, status: true },
+        take: 20,
+        orderBy: { updatedAt: 'desc' },
+      }),
+    ]);
+    return {
+      childCount: children.length,
+      activeChildCount: children.filter((child) => child.status === 'ACTIVE').length,
+      customerCount,
+      customers: customers.map((customer) => ({
+        id: customer.id,
+        name: customer.name,
+        status:
+          customer.status === 'PAUSED'
+            ? 'paused'
+            : customer.status === 'ENDED'
+              ? 'ended'
+              : 'active',
+      })),
+      assetCount: 0,
+    };
+  }
+
+  async create(input: CreateIndustryInput): Promise<IndustryDetail> {
+    const level = input.parentId === undefined || input.parentId === null ? 1 : 2;
+    if (level === 2 && input.parentId !== undefined && input.parentId !== null) {
+      const parent = await this.findOrThrow(input.parentId);
+      if (parent.level !== 1) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: '行业最多两级，二级行业下不能再建子行业',
+        });
+      }
+    }
+    await this.assertNameUnique(input.name, level === 1 ? null : (input.parentId ?? null), null);
+    const id = ulid();
+    try {
+      await this.prisma.industry.create({
+        data: {
+          id,
+          parentId: level === 1 ? null : (input.parentId ?? null),
+          level,
+          name: input.name,
+          sortOrder: input.sortOrder,
+          remark: input.remark,
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: level === 1 ? '行业名称已存在' : '该上级行业下已存在同名行业',
+        });
+      }
+      throw error;
+    }
+    return this.detail(id);
+  }
+
+  async update(id: string, input: UpdateIndustryInput): Promise<IndustryDetail> {
+    const existing = await this.findOrThrow(id);
+    if (input.name !== undefined && input.name !== existing.name) {
+      await this.assertNameUnique(input.name, existing.parentId, id);
+    }
+    await this.prisma.industry.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.sortOrder === undefined ? {} : { sortOrder: input.sortOrder }),
+        ...(input.remark === undefined ? {} : { remark: input.remark }),
+      },
+    });
+    return this.detail(id);
+  }
+
+  async setStatus(id: string, input: SetIndustryStatusInput): Promise<IndustryDetail> {
+    const existing = await this.findOrThrow(id);
+    if (existing.status === 'DISABLED' && input.status === 'active') {
+      const parent =
+        existing.parentId === null
+          ? null
+          : await this.prisma.industry.findUnique({ where: { id: existing.parentId } });
+      if (parent !== null && parent.status === 'DISABLED') {
+        throw new AppException({
+          code: ErrorCode.STATE_NOT_ALLOWED,
+          message: '上级行业已停用，请先启用上级行业',
+        });
+      }
+    }
+    if (input.status === 'disabled') {
+      const activeChildren = await this.prisma.industry.count({
+        where: { parentId: id, status: 'ACTIVE' },
+      });
+      if (activeChildren > 0) {
+        throw new AppException({
+          code: ErrorCode.STATE_NOT_ALLOWED,
+          message: `该行业下仍有 ${activeChildren} 个启用中的二级行业，请先停用或调整子级`,
+        });
+      }
+    }
+    await this.prisma.industry.update({
+      where: { id },
+      data: { status: input.status === 'active' ? 'ACTIVE' : 'DISABLED' },
+    });
+    return this.detail(id);
+  }
+
+  async remove(id: string): Promise<void> {
+    const references = await this.references(id);
+    if (references.childCount > 0 || references.customerCount > 0 || references.assetCount > 0) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: `无法删除：该行业下有 ${references.childCount} 个二级行业、${references.customerCount} 个客户`,
+        details: references,
+      });
+    }
+    try {
+      await this.prisma.industry.delete({ where: { id } });
+    } catch (error) {
+      if (error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2003') {
+        throw new AppException({
+          code: ErrorCode.BUSINESS_RULE_VIOLATION,
+          message: '该行业仍被引用，无法删除，只能停用',
+        });
+      }
+      throw error;
+    }
+  }
+
+  /** 客户归属校验：客户只能挂末级行业（A3-BE-02 / ADR-002 D2） */
+  async assertLeafIndustry(id: string): Promise<void> {
+    const industry = await this.findOrThrow(id);
+    if (industry.status === 'DISABLED') {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '行业已停用，新建客户不可选择',
+      });
+    }
+    if (industry.level === 1) {
+      const childCount = await this.prisma.industry.count({ where: { parentId: id } });
+      if (childCount > 0) {
+        throw new AppException({
+          code: ErrorCode.BUSINESS_RULE_VIOLATION,
+          message: '该一级行业下存在二级行业，客户只能归属到末级行业',
+        });
+      }
+    }
+  }
+
+  private async findOrThrow(id: string): Promise<IndustryRow> {
+    const row = await this.prisma.industry.findUnique({ where: { id } });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '行业不存在' });
+    }
+    return row;
+  }
+
+  private async assertNameUnique(
+    name: string,
+    parentId: string | null,
+    excludeId: string | null,
+  ): Promise<void> {
+    const duplicate = await this.prisma.industry.findFirst({
+      where: {
+        name,
+        parentId,
+        ...(excludeId === null ? {} : { id: { not: excludeId } }),
+      },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({
+        code: ErrorCode.DUPLICATE_SUBMIT,
+        message: parentId === null ? '行业名称已存在' : '该上级行业下已存在同名行业',
+      });
+    }
+  }
+
+  private async customerCounts(): Promise<Map<string, number>> {
+    const grouped = await this.prisma.customer.groupBy({
+      by: ['industryId'],
+      where: { deletedAt: null },
+      _count: { _all: true },
+    });
+    return new Map(grouped.map((item) => [item.industryId, item._count._all]));
+  }
+}

apps/api/src/modules/client/prisma-customer-directory.service.ts

@@ -0,0 +1,51 @@
+import { Inject, Injectable } from '@nestjs/common';
+
+import type { CustomerDirectory } from '../../common/security/scope/customer-directory';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+
+/**
+ * 真实客户目录（A3 替换 A2 的 EmptyCustomerDirectory）。
+ * 只读，供 ScopeResolver 解析六类数据范围；不参与业务写操作。
+ */
+@Injectable()
+export class PrismaCustomerDirectory implements CustomerDirectory {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async findOwnedCustomerIds(userId: string): Promise<string[]> {
+    const rows = await this.prisma.customer.findMany({
+      where: { ownerUserId: userId, deletedAt: null },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+
+  async findCustomerGroupCustomerIds(customerGroupIds: readonly string[]): Promise<string[]> {
+    if (customerGroupIds.length === 0) return [];
+    const rows = await this.prisma.customerGroupMember.findMany({
+      where: { groupId: { in: [...customerGroupIds] }, customer: { deletedAt: null } },
+      select: { customerId: true },
+    });
+    return [...new Set(rows.map((row) => row.customerId))].sort();
+  }
+
+  async findDepartmentCustomerIds(departmentIds: readonly string[]): Promise<string[]> {
+    if (departmentIds.length === 0) return [];
+    const rows = await this.prisma.customer.findMany({
+      where: {
+        deletedAt: null,
+        owner: { departmentId: { in: [...departmentIds] } },
+      },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+
+  async findCreatedCustomerIds(userId: string): Promise<string[]> {
+    const rows = await this.prisma.customer.findMany({
+      where: { createdBy: userId, deletedAt: null },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+}

apps/api/src/modules/identity/identity.int.spec.ts

@@ -616,7 +616,7 @@ describe('identity 集成（真实 PG / Redis）', () => {
     expect(await authed(created.app, 'GET', '/users', userLogin.body.accessToken)).toBe(200);
   });
 
-  it('/me：dataScopes 多角色并集；超管固定 all；A3 前客户集合为空数组', async () => {
+  it('/me：dataScopes 多角色并集；超管固定 all；A3 接入真实客户目录', async () => {
     const adminLogin = await login(created.app, manager.account);
     expect(adminLogin.body.me.dataScopes).toEqual([{ type: 'all' }]);
     const adminMe = await callJson<MeBody>(created.app, 'GET', '/me', adminLogin.body.accessToken);
@@ -639,7 +639,9 @@ describe('identity 集成（真实 PG / Redis）', () => {
     const scopes = userLogin.body.me.dataScopes;
     expect(scopes.map((scope) => scope.type)).toEqual(['department', 'owned_customers']);
     for (const scope of scopes) {
-      expect(scope.customerIds).toEqual([]);
+      expect(Array.isArray(scope.customerIds)).toBe(true);
     }
+    // A3 起 CustomerDirectory 返回真实客户；本用例用户没有负责 / 创建的客户
+    expect(scopes.find((scope) => scope.type === 'owned_customers')?.customerIds).toEqual([]);
   });
 });

apps/api/src/modules/identity/identity.services.spec.ts

@@ -259,8 +259,6 @@ describe('UsersService', () => {
     const disabled = userFixture({ status: 'DISABLED' });
     const service2 = serviceOf({ user: { findUnique: vi.fn().mockResolvedValue(disabled) } });
     await expectRejected(service2.disable('u1', {}, 'u2', []), ErrorCode.STATE_NOT_ALLOWED);
-
-    expect(() => service.transferCustomers()).toThrow(AppException);
   });
 
   it('停用成功会同步吊销 refresh token；启用恢复状态', async () => {

apps/api/src/modules/identity/users.controller.ts

@@ -6,7 +6,6 @@ import {
   ErrorCode,
   type ListResponse,
   Permission,
-  transferCustomersInputSchema,
   type UpdateUserInput,
   updateUserInputSchema,
   type UserDetail,
@@ -110,15 +109,4 @@ export class UsersController {
   ): Promise<UserDetail> {
     return this.users.enable(id, requireAuth(auth).permissions);
   }
-
-  @Post(':id/transfer-customers')
-  @HttpCode(200)
-  @RequirePermissions(Permission.USER_MANAGE)
-  @Audit('identity.user.transfer_customers')
-  @ApiOperation({ summary: '客户转交（占位）', description: 'A3 客户模块落地前返回 42201' })
-  transferCustomers(
-    @Body(new ZodValidationPipe(transferCustomersInputSchema)) _input: unknown,
-  ): never {
-    return this.users.transferCustomers();
-  }
 }

apps/api/src/modules/identity/users.service.ts

@@ -180,14 +180,6 @@ export class UsersService {
     return this.detail(id, permissions);
   }
 
-  /** 客户转交占位：A3 客户模块落地前按契约返回 42201（不自造 5xx 错误码） */
-  transferCustomers(): never {
-    throw new AppException({
-      code: ErrorCode.BUSINESS_RULE_VIOLATION,
-      message: '客户转交将在客户模块（A3）提供',
-    });
-  }
-
   /**
    * 超管人数软上限（PRD §5.4.1 建议 ≤ 2 人）：只记录告警，不阻断保存；
    * 前端「超管授予二次确认」是主要提示手段。A4 阈值迁 system_configs。

apps/web/src/api/customers.spec.ts

@@ -0,0 +1,236 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest';
+
+import { useAuthStore } from '@/stores/auth-store';
+
+import { setUnauthorizedHandler } from './client';
+import {
+  applyCustomerField,
+  applyIndustryPack,
+  approveCustomerField,
+  createCustomer,
+  createCustomerGroup,
+  createIndustry,
+  deleteCustomerGroup,
+  deleteIndustry,
+  fetchCustomerDetail,
+  fetchCustomerFieldList,
+  fetchCustomerFields,
+  fetchCustomerGroupDetail,
+  fetchCustomerGroupList,
+  fetchCustomerList,
+  fetchIndustryDetail,
+  fetchIndustryList,
+  setCustomerGroups,
+  setCustomerStatus,
+  setIndustryStatus,
+  transferCustomer,
+  updateCustomer,
+  updateCustomerGroup,
+  updateCustomerGroupMembers,
+  updateIndustry,
+} from './customers';
+
+const ID = '01HZZZZZZZZZZZZZZZZZZZZZZ1';
+const ID2 = '01HZZZZZZZZZZZZZZZZZZZZZZ2';
+const NOW = '2026-11-03T10:00:00.000Z';
+
+const jsonResponse = (body: unknown, status = 200): Response =>
+  new Response(status === 204 ? null : JSON.stringify(body), {
+    status,
+    headers: status === 204 ? undefined : { 'Content-Type': 'application/json' },
+  });
+
+const industryNode = {
+  id: ID,
+  parentId: null,
+  level: 1,
+  name: '电商',
+  sortOrder: 10,
+  status: 'active',
+  remark: '',
+  customerCount: 1,
+  assetCount: 0,
+  updatedAt: NOW,
+};
+const industryTree = { ...industryNode, children: [] };
+const industryDetail = {
+  ...industryNode,
+  parentName: null,
+  references: {
+    childCount: 0,
+    activeChildCount: 0,
+    customerCount: 1,
+    customers: [],
+    assetCount: 0,
+  },
+};
+
+const customerSummary = {
+  id: ID,
+  name: '花间集',
+  shortName: 'HJ',
+  industryId: ID,
+  industryName: '服饰鞋包',
+  industryPath: '电商 / 服饰鞋包',
+  status: 'active',
+  ownerUserId: ID2,
+  ownerName: '陈默',
+  groups: [],
+  baseFieldCount: 1,
+  genFieldCount: 1,
+  updatedAt: NOW,
+};
+const customerDetail = {
+  ...customerSummary,
+  contactName: '林晓',
+  contactPhone: '138****2210',
+  preferences: { naming: '', directory: '', specs: [], taboo: [] },
+  baseFields: [{ key: '门店', value: '沪-001' }],
+  fields: [],
+  remark: null,
+  createdAt: NOW,
+};
+const groupSummary = {
+  id: ID,
+  name: '电商核心组',
+  description: '',
+  memberCount: 0,
+  updatedAt: NOW,
+};
+const groupDetail = { ...groupSummary, members: [] };
+const field = {
+  id: ID,
+  customerId: ID2,
+  name: '活动编码',
+  code: 'campaign_code',
+  type: 'text',
+  options: [],
+  purpose: '检索',
+  entersGeneration: true,
+  status: 'pending',
+  applicantName: '陈默',
+  approverName: null,
+  appliedAt: NOW,
+  approvedAt: null,
+  rejectReason: null,
+};
+const fieldListItem = {
+  ...field,
+  customerName: '花间集',
+  customerShortName: 'HJ',
+  industryPath: '电商 / 服饰鞋包',
+};
+
+function lastCall(): { url: string; init: RequestInit | undefined } {
+  const fetchMock = vi.mocked(globalThis.fetch);
+  const call = fetchMock.mock.calls.at(-1);
+  const input = call?.[0];
+  const url =
+    typeof input === 'string' ? input : input instanceof URL ? input.href : (input?.url ?? '');
+  return { url, init: call?.[1] };
+}
+
+function lastBody(): unknown {
+  const body = lastCall().init?.body;
+  return typeof body === 'string' ? (JSON.parse(body) as unknown) : undefined;
+}
+
+beforeEach(() => {
+  vi.restoreAllMocks();
+  window.localStorage.clear();
+  useAuthStore.getState().clearSession();
+  setUnauthorizedHandler(null);
+  useAuthStore.getState().setSession({
+    accessToken: 'token',
+    user: { id: ID2, name: '陈默', account: 'chen.mo' },
+    permissions: ['customer:read'],
+  });
+});
+
+describe('客户与行业接口封装', () => {
+  it('行业：列表 / 详情 / 新建 / 更新 / 状态 / 删除', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [industryTree], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(industryDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(undefined, 204));
+
+    await fetchIndustryList({ keyword: '电商', limit: 100 });
+    expect(lastCall().url).toContain('/industries?keyword=');
+    await fetchIndustryDetail(ID);
+    await createIndustry({ name: '电商', sortOrder: 10, remark: '' });
+    expect(lastBody()).toEqual({ name: '电商', sortOrder: 10, remark: '' });
+    await updateIndustry(ID, { name: '电商2' });
+    await setIndustryStatus(ID, { status: 'disabled' });
+    await deleteIndustry(ID);
+    expect(lastCall().url).toContain(`/industries/${ID}`);
+  });
+
+  it('客户：列表 / 详情 / 新建 / 更新 / 状态 / 转交 / 组 / 资产包', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [customerSummary], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse({}, 200));
+
+    await fetchCustomerList({ status: 'active', limit: 100 });
+    expect(lastCall().url).toContain('/customers?status=active');
+    await fetchCustomerDetail(ID);
+    await createCustomer({
+      industryId: ID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ID2,
+    });
+    await updateCustomer(ID, { shortName: 'HJ2' });
+    await setCustomerStatus(ID, { status: 'paused' });
+    await transferCustomer(ID, { ownerUserId: ID2 });
+    await setCustomerGroups(ID, { groupIds: [ID] });
+    await applyIndustryPack(ID);
+    expect(lastCall().url).toContain(`/customers/${ID}/apply-industry-pack`);
+  });
+
+  it('客户组：列表 / 详情 / 新建 / 更新 / 成员 / 删除', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [groupSummary], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(groupDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(undefined, 204));
+
+    await fetchCustomerGroupList();
+    await fetchCustomerGroupDetail(ID);
+    await createCustomerGroup({ name: '电商核心组', description: '' });
+    await updateCustomerGroup(ID, { description: '说明' });
+    await updateCustomerGroupMembers(ID, { addCustomerIds: [ID2], removeCustomerIds: [] });
+    await deleteCustomerGroup(ID);
+  });
+
+  it('客户字段：审批队列 / 客户字段 / 申请 / 审批', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [fieldListItem], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse([field]))
+      .mockResolvedValueOnce(jsonResponse(field, 201))
+      .mockResolvedValueOnce(jsonResponse(field));
+
+    await fetchCustomerFieldList({ status: 'pending', limit: 100 });
+    await fetchCustomerFields(ID);
+    await applyCustomerField(ID, {
+      name: '活动编码',
+      code: 'campaign_code',
+      type: 'text',
+      options: [],
+      purpose: '检索',
+      entersGeneration: true,
+    });
+    await approveCustomerField(ID, { decision: 'approve' });
+    expect(lastCall().url).toContain(`/customer-fields/${ID}/approve`);
+  });
+});

apps/web/src/api/customers.ts

@@ -0,0 +1,277 @@
+import {
+  type ApplyCustomerFieldInput,
+  applyCustomerFieldInputSchema,
+  type ApproveCustomerFieldInput,
+  approveCustomerFieldInputSchema,
+  type CreateCustomerGroupInput,
+  createCustomerGroupInputSchema,
+  type CreateCustomerInput,
+  createCustomerInputSchema,
+  type CreateIndustryInput,
+  createIndustryInputSchema,
+  type CustomerDetail,
+  customerDetailSchema,
+  type CustomerField,
+  type CustomerFieldListItem,
+  customerFieldListItemSchema,
+  type CustomerFieldListQuery,
+  customerFieldSchema,
+  type CustomerGroupDetail,
+  customerGroupDetailSchema,
+  type CustomerGroupListQuery,
+  type CustomerGroupSummary,
+  customerGroupSummarySchema,
+  type CustomerListQuery,
+  type CustomerSummary,
+  customerSummarySchema,
+  type IndustryDetail,
+  industryDetailSchema,
+  type IndustryListQuery,
+  type IndustryTreeItem,
+  industryTreeItemSchema,
+  listResponseSchema,
+  type SetCustomerGroupsInput,
+  setCustomerGroupsInputSchema,
+  type SetCustomerStatusInput,
+  setCustomerStatusInputSchema,
+  type SetIndustryStatusInput,
+  setIndustryStatusInputSchema,
+  type TransferCustomerInput,
+  transferCustomerInputSchema,
+  type UpdateCustomerGroupInput,
+  updateCustomerGroupInputSchema,
+  type UpdateCustomerGroupMembersInput,
+  updateCustomerGroupMembersInputSchema,
+  type UpdateCustomerInput,
+  updateCustomerInputSchema,
+  type UpdateIndustryInput,
+  updateIndustryInputSchema,
+} from '@lingxi/shared';
+
+import { request } from './client';
+import { ENDPOINTS } from './endpoints';
+
+const industryListResponseSchema = listResponseSchema(industryTreeItemSchema);
+const customerListResponseSchema = listResponseSchema(customerSummarySchema);
+const groupListResponseSchema = listResponseSchema(customerGroupSummarySchema);
+const fieldListResponseSchema = listResponseSchema(customerFieldListItemSchema);
+
+function searchParams(entries: Record<string, string | number | undefined>): string {
+  const params = new URLSearchParams();
+  for (const [key, value] of Object.entries(entries)) {
+    if (value !== undefined && value !== '') params.set(key, String(value));
+  }
+  const search = params.toString();
+  return search === '' ? '' : `?${search}`;
+}
+
+export async function fetchIndustryList(
+  query: Partial<IndustryListQuery> = {},
+): Promise<{ items: IndustryTreeItem[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.industries}${searchParams({
+      keyword: query.keyword,
+      status: query.status,
+      parent_id: query.parent_id,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return industryListResponseSchema.parse(payload);
+}
+
+export async function fetchIndustryDetail(id: string): Promise<IndustryDetail> {
+  const payload: unknown = await request(ENDPOINTS.industry(id));
+  return industryDetailSchema.parse(payload);
+}
+
+export async function createIndustry(input: CreateIndustryInput): Promise<IndustryDetail> {
+  const body = createIndustryInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industries, { method: 'POST', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function updateIndustry(
+  id: string,
+  input: UpdateIndustryInput,
+): Promise<IndustryDetail> {
+  const body = updateIndustryInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industry(id), { method: 'PATCH', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function setIndustryStatus(
+  id: string,
+  input: SetIndustryStatusInput,
+): Promise<IndustryDetail> {
+  const body = setIndustryStatusInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industryStatus(id), { method: 'PATCH', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function deleteIndustry(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.industry(id), { method: 'DELETE' });
+}
+
+export async function fetchCustomerList(
+  query: Partial<CustomerListQuery> = {},
+): Promise<{ items: CustomerSummary[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customers}${searchParams({
+      keyword: query.keyword,
+      industry_id: query.industry_id,
+      status: query.status,
+      owner_user_id: query.owner_user_id,
+      group_id: query.group_id,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return customerListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerDetail(id: string): Promise<CustomerDetail> {
+  const payload: unknown = await request(ENDPOINTS.customer(id));
+  return customerDetailSchema.parse(payload);
+}
+
+export async function createCustomer(input: CreateCustomerInput): Promise<CustomerDetail> {
+  const body = createCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customers, { method: 'POST', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function updateCustomer(
+  id: string,
+  input: UpdateCustomerInput,
+): Promise<CustomerDetail> {
+  const body = updateCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customer(id), { method: 'PATCH', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function setCustomerStatus(
+  id: string,
+  input: SetCustomerStatusInput,
+): Promise<CustomerDetail> {
+  const body = setCustomerStatusInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerStatus(id), { method: 'PATCH', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function transferCustomer(
+  id: string,
+  input: TransferCustomerInput,
+): Promise<CustomerDetail> {
+  const body = transferCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerTransfer(id), { method: 'POST', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function setCustomerGroups(
+  id: string,
+  input: SetCustomerGroupsInput,
+): Promise<CustomerDetail> {
+  const body = setCustomerGroupsInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroups(id), { method: 'PUT', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function applyIndustryPack(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.customerApplyPack(id), { method: 'POST' });
+}
+
+export async function fetchCustomerGroupList(
+  query: Partial<CustomerGroupListQuery> = {},
+): Promise<{ items: CustomerGroupSummary[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customerGroupsList}${searchParams({ keyword: query.keyword, limit: query.limit, cursor: query.cursor })}`,
+  );
+  return groupListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerGroupDetail(id: string): Promise<CustomerGroupDetail> {
+  const payload: unknown = await request(ENDPOINTS.customerGroup(id));
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function createCustomerGroup(
+  input: CreateCustomerGroupInput,
+): Promise<CustomerGroupDetail> {
+  const body = createCustomerGroupInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroupsList, { method: 'POST', body });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function updateCustomerGroup(
+  id: string,
+  input: UpdateCustomerGroupInput,
+): Promise<CustomerGroupDetail> {
+  const body = updateCustomerGroupInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroup(id), { method: 'PATCH', body });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function updateCustomerGroupMembers(
+  id: string,
+  input: UpdateCustomerGroupMembersInput,
+): Promise<CustomerGroupDetail> {
+  const body = updateCustomerGroupMembersInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroupMembers(id), {
+    method: 'POST',
+    body,
+  });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function deleteCustomerGroup(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.customerGroup(id), { method: 'DELETE' });
+}
+
+export async function fetchCustomerFieldList(
+  query: Partial<CustomerFieldListQuery> = {},
+): Promise<{ items: CustomerFieldListItem[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customerFields}${searchParams({
+      customer_id: query.customer_id,
+      status: query.status,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return fieldListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerFields(customerId: string): Promise<CustomerField[]> {
+  const payload: unknown = await request(ENDPOINTS.customerFieldsOf(customerId));
+  const schema = listResponseSchema(customerFieldSchema);
+  // 后端该接口返回数组；列表信封仅用于 /customer-fields
+  if (Array.isArray(payload)) {
+    return payload.map((item) => customerFieldSchema.parse(item));
+  }
+  return schema.parse(payload).items;
+}
+
+export async function applyCustomerField(
+  customerId: string,
+  input: ApplyCustomerFieldInput,
+): Promise<CustomerField> {
+  const body = applyCustomerFieldInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerFieldsOf(customerId), {
+    method: 'POST',
+    body,
+  });
+  return customerFieldSchema.parse(payload);
+}
+
+export async function approveCustomerField(
+  id: string,
+  input: ApproveCustomerFieldInput,
+): Promise<CustomerField> {
+  const body = approveCustomerFieldInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerFieldApprove(id), {
+    method: 'POST',
+    body,
+  });
+  return customerFieldSchema.parse(payload);
+}

apps/web/src/api/endpoints.ts

@@ -28,4 +28,28 @@ export const ENDPOINTS = {
   roles: '/roles',
   role: (roleId: string): string => `/roles/${encodeURIComponent(roleId)}`,
   permissions: '/permissions',
+  // A3 client
+  industries: '/industries',
+  industry: (industryId: string): string => `/industries/${encodeURIComponent(industryId)}`,
+  industryStatus: (industryId: string): string =>
+    `/industries/${encodeURIComponent(industryId)}/status`,
+  customers: '/customers',
+  customer: (customerId: string): string => `/customers/${encodeURIComponent(customerId)}`,
+  customerStatus: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/status`,
+  customerTransfer: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/transfer`,
+  customerGroups: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/groups`,
+  customerApplyPack: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/apply-industry-pack`,
+  customerGroupsList: '/customer-groups',
+  customerGroup: (groupId: string): string => `/customer-groups/${encodeURIComponent(groupId)}`,
+  customerGroupMembers: (groupId: string): string =>
+    `/customer-groups/${encodeURIComponent(groupId)}/members`,
+  customerFields: '/customer-fields',
+  customerFieldsOf: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/fields`,
+  customerFieldApprove: (fieldId: string): string =>
+    `/customer-fields/${encodeURIComponent(fieldId)}/approve`,
 } as const;

apps/web/src/api/generated/openapi.d.ts

@@ -177,26 +177,6 @@ export interface paths {
     patch?: never;
     trace?: never;
   };
-  '/api/v1/users/{id}/transfer-customers': {
-    parameters: {
-      query?: never;
-      header?: never;
-      path?: never;
-      cookie?: never;
-    };
-    get?: never;
-    put?: never;
-    /**
-     * 客户转交（占位）
-     * @description A3 客户模块落地前返回 42201
-     */
-    post: operations['UsersController_transferCustomers'];
-    delete?: never;
-    options?: never;
-    head?: never;
-    patch?: never;
-    trace?: never;
-  };
   '/api/v1/departments/tree': {
     parameters: {
       query?: never;
@@ -366,6 +346,287 @@ export interface paths {
     patch?: never;
     trace?: never;
   };
+  '/api/v1/industries': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 两级行业树（一级 → 二级） */
+    get: operations['IndustriesController_list'];
+    put?: never;
+    /** 新建一级 / 二级行业 */
+    post: operations['IndustriesController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/industries/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 行业详情与引用（子行业 / 客户 / 资产） */
+    get: operations['IndustriesController_detail'];
+    put?: never;
+    post?: never;
+    /** 删除行业（仅无子行业 / 客户 / 资产时） */
+    delete: operations['IndustriesController_remove'];
+    options?: never;
+    head?: never;
+    /** 更新行业名称 / 排序 / 备注（层级与上级不可变） */
+    patch: operations['IndustriesController_update'];
+    trace?: never;
+  };
+  '/api/v1/industries/{id}/status': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 停用 / 启用行业（有启用子行业时禁止停用） */
+    patch: operations['IndustriesController_setStatus'];
+    trace?: never;
+  };
+  '/api/v1/customers': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选） */
+    get: operations['CustomersController_list'];
+    put?: never;
+    /** 新建客户（简称必填；行业必须为末级行业） */
+    post: operations['CustomersController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户详情（跨客户访问统一 404） */
+    get: operations['CustomersController_detail'];
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 更新客户档案（所属行业不可改；暂停 / 结束只读） */
+    patch: operations['CustomersController_update'];
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/status': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆） */
+    patch: operations['CustomersController_setStatus'];
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/transfer': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 变更客户负责人（写审计） */
+    post: operations['CustomersController_transfer'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/groups': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    /** 设置客户所属客户组（覆盖式） */
+    put: operations['CustomersController_setGroups'];
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/apply-industry-pack': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 套用行业资产包（B0 批次提供；当前返回业务提示） */
+    post: operations['CustomersController_applyIndustryPack'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/users/{id}/transfer-customers': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 把用户名下客户转交给另一负责人 */
+    post: operations['CustomerTransferController_transfer'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-groups': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户组列表（授权与数据范围最小单位） */
+    get: operations['CustomerGroupsController_list'];
+    put?: never;
+    /** 新建客户组 */
+    post: operations['CustomerGroupsController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-groups/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户组详情与成员 */
+    get: operations['CustomerGroupsController_detail'];
+    put?: never;
+    post?: never;
+    /** 删除客户组（被角色数据范围引用时拒绝） */
+    delete: operations['CustomerGroupsController_remove'];
+    options?: never;
+    head?: never;
+    /** 更新客户组名称 / 说明 */
+    patch: operations['CustomerGroupsController_update'];
+    trace?: never;
+  };
+  '/api/v1/customer-groups/{id}/members': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 批量添加 / 移除成员（幂等） */
+    post: operations['CustomerGroupsController_updateMembers'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-fields': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 字段审批队列（待审批 / 已生效 / 已驳回） */
+    get: operations['CustomerFieldsController_list'];
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-fields/{id}/approve': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 审批客户级字段（通过 / 驳回；驳回原因必填） */
+    post: operations['CustomerFieldsController_approve'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/fields': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户级字段列表（基础字段在 customers.custom_fields） */
+    get: operations['CustomerFieldsOfCustomerController_list'];
+    put?: never;
+    /** 申请客户级字段（进入生成字段需审批；每客户 ≤ 5） */
+    post: operations['CustomerFieldsOfCustomerController_apply'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
   '/health': {
     parameters: {
       query?: never;
@@ -684,23 +945,6 @@ export interface operations {
       };
     };
   };
-  UsersController_transferCustomers: {
-    parameters: {
-      query?: never;
-      header?: never;
-      path?: never;
-      cookie?: never;
-    };
-    requestBody?: never;
-    responses: {
-      200: {
-        headers: {
-          [name: string]: unknown;
-        };
-        content?: never;
-      };
-    };
-  };
   DepartmentsController_tree: {
     parameters: {
       query?: {
@@ -890,6 +1134,431 @@ export interface operations {
       };
     };
   };
+  IndustriesController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_remove: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      204: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_setStatus: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_setStatus: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_transfer: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_setGroups: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_applyIndustryPack: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerTransferController_transfer: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_remove: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      204: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_updateMembers: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsController_approve: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsOfCustomerController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsOfCustomerController_apply: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
   HealthController_check: {
     parameters: {
       query?: never;

apps/web/src/api/query-keys.ts

@@ -13,4 +13,17 @@ export const queryKeys = {
   roleList: (query: RoleListQueryInput) => ['roles', 'management', query] as const,
   role: (roleId: string) => ['roles', 'detail', roleId] as const,
   permissions: ['permissions'] as const,
+  // A3 client
+  industries: ['industries'] as const,
+  industryList: (query: object) => ['industries', 'list', query] as const,
+  industry: (industryId: string) => ['industries', 'detail', industryId] as const,
+  customers: ['customers'] as const,
+  customerList: (query: object) => ['customers', 'list', query] as const,
+  customer: (customerId: string) => ['customers', 'detail', customerId] as const,
+  customerFieldsOf: (customerId: string) => ['customers', 'fields', customerId] as const,
+  customerGroups: ['customer-groups'] as const,
+  customerGroupList: (query: object) => ['customer-groups', 'list', query] as const,
+  customerGroup: (groupId: string) => ['customer-groups', 'detail', groupId] as const,
+  customerFields: (query: object) => ['customer-fields', 'list', query] as const,
+  customerFieldsRoot: ['customer-fields'] as const,
 };

apps/web/src/hooks/queries/use-client.ts

@@ -0,0 +1,353 @@
+import type {
+  ApplyCustomerFieldInput,
+  ApproveCustomerFieldInput,
+  CreateCustomerGroupInput,
+  CreateCustomerInput,
+  CreateIndustryInput,
+  CustomerDetail,
+  CustomerField,
+  CustomerFieldListItem,
+  CustomerFieldListQuery,
+  CustomerGroupDetail,
+  CustomerGroupSummary,
+  CustomerListQuery,
+  CustomerSummary,
+  IndustryDetail,
+  IndustryListQuery,
+  IndustryTreeItem,
+  SetCustomerGroupsInput,
+  SetCustomerStatusInput,
+  SetIndustryStatusInput,
+  TransferCustomerInput,
+  UpdateCustomerGroupInput,
+  UpdateCustomerGroupMembersInput,
+  UpdateCustomerInput,
+  UpdateIndustryInput,
+} from '@lingxi/shared';
+import {
+  keepPreviousData,
+  useMutation,
+  type UseMutationResult,
+  useQuery,
+  useQueryClient,
+  type UseQueryResult,
+} from '@tanstack/react-query';
+
+import {
+  applyCustomerField,
+  approveCustomerField,
+  createCustomer,
+  createCustomerGroup,
+  createIndustry,
+  deleteCustomerGroup,
+  deleteIndustry,
+  fetchCustomerDetail,
+  fetchCustomerFieldList,
+  fetchCustomerFields,
+  fetchCustomerGroupDetail,
+  fetchCustomerGroupList,
+  fetchCustomerList,
+  fetchIndustryDetail,
+  fetchIndustryList,
+  setCustomerGroups,
+  setCustomerStatus,
+  setIndustryStatus,
+  transferCustomer,
+  updateCustomer,
+  updateCustomerGroup,
+  updateCustomerGroupMembers,
+  updateIndustry,
+} from '@/api/customers';
+import { queryKeys } from '@/api/query-keys';
+
+export function useIndustriesQuery(
+  query: Partial<IndustryListQuery> = {},
+): UseQueryResult<{ items: IndustryTreeItem[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.industryList(query),
+    queryFn: () => fetchIndustryList(query),
+    staleTime: 10_000,
+  });
+}
+
+export function useIndustryDetailQuery(id: string | null): UseQueryResult<IndustryDetail> {
+  return useQuery({
+    queryKey: queryKeys.industry(id ?? ''),
+    queryFn: () => fetchIndustryDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomersQuery(
+  query: Partial<CustomerListQuery> = {},
+): UseQueryResult<{ items: CustomerSummary[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.customerList(query),
+    queryFn: () => fetchCustomerList(query),
+    placeholderData: keepPreviousData,
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerDetailQuery(id: string | null): UseQueryResult<CustomerDetail> {
+  return useQuery({
+    queryKey: queryKeys.customer(id ?? ''),
+    queryFn: () => fetchCustomerDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomerGroupsQuery(): UseQueryResult<{
+  items: CustomerGroupSummary[];
+  next_cursor: string | null;
+}> {
+  const query = { limit: 100 };
+  return useQuery({
+    queryKey: queryKeys.customerGroupList(query),
+    queryFn: () => fetchCustomerGroupList(query),
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerGroupDetailQuery(
+  id: string | null,
+): UseQueryResult<CustomerGroupDetail> {
+  return useQuery({
+    queryKey: queryKeys.customerGroup(id ?? ''),
+    queryFn: () => fetchCustomerGroupDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomerFieldsQuery(
+  query: Partial<CustomerFieldListQuery> = {},
+): UseQueryResult<{ items: CustomerFieldListItem[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.customerFields(query),
+    queryFn: () => fetchCustomerFieldList(query),
+    placeholderData: keepPreviousData,
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerFieldsOfQuery(
+  customerId: string | null,
+): UseQueryResult<CustomerField[]> {
+  return useQuery({
+    queryKey: queryKeys.customerFieldsOf(customerId ?? ''),
+    queryFn: () => fetchCustomerFields(customerId ?? ''),
+    enabled: customerId !== null && customerId !== '',
+  });
+}
+
+function useInvalidateClient(): () => Promise<void> {
+  const queryClient = useQueryClient();
+  return async () => {
+    await queryClient.invalidateQueries({ queryKey: queryKeys.industries });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customers });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customerGroups });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customerFieldsRoot });
+  };
+}
+
+export function useCreateIndustryMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  CreateIndustryInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createIndustry,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateIndustryMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  { id: string; input: UpdateIndustryInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateIndustry(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetIndustryStatusMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  { id: string; input: SetIndustryStatusInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setIndustryStatus(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useDeleteIndustryMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: deleteIndustry,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useCreateCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  CreateCustomerInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createCustomer,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: UpdateCustomerInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomer(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetCustomerStatusMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: SetCustomerStatusInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setCustomerStatus(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useTransferCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: TransferCustomerInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => transferCustomer(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetCustomerGroupsMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: SetCustomerGroupsInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setCustomerGroups(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useCreateCustomerGroupMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  CreateCustomerGroupInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createCustomerGroup,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerGroupMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  { id: string; input: UpdateCustomerGroupInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomerGroup(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerGroupMembersMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  { id: string; input: UpdateCustomerGroupMembersInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomerGroupMembers(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useDeleteCustomerGroupMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: deleteCustomerGroup,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useApplyCustomerFieldMutation(): UseMutationResult<
+  CustomerField,
+  Error,
+  { customerId: string; input: ApplyCustomerFieldInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ customerId, input }) => applyCustomerField(customerId, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useApproveCustomerFieldMutation(): UseMutationResult<
+  CustomerField,
+  Error,
+  { id: string; input: ApproveCustomerFieldInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => approveCustomerField(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}

apps/web/src/main.tsx

@@ -9,6 +9,7 @@ import '@/styles/users.css';
 import '@/styles/roles.css';
 import '@/styles/role-editor.css';
 import '@/styles/departments.css';
+import '@/styles/client.css';
 
 import { LocaleProvider } from '@douyinfe/semi-ui-19';
 import { localeZhCN } from '@lingxi/ui';

apps/web/src/navigation/nav-config.spec.ts

@@ -53,6 +53,20 @@ describe('导航配置', () => {
     expect(findActiveNav(NAV_MODULES, '/system/departments')?.item?.label).toBe('部门管理');
   });
 
+  it('客户与行业菜单使用查看权限，名称按 A3 口径更名', () => {
+    const systemItems = NAV_MODULES.find((module) => module.key === 'system')?.items ?? [];
+    const customersItem = systemItems.find((item) => item.key === 'customers');
+    const industriesItem = systemItems.find((item) => item.key === 'industries');
+    expect(customersItem?.label).toBe('客户管理');
+    expect(customersItem?.permission).toBe('customer:read');
+    expect(industriesItem?.label).toBe('行业管理');
+    expect(industriesItem?.permission).toBe('customer:read');
+    expect(
+      findActiveNav(NAV_MODULES, '/system/customers/01HZZZZZZZZZZZZZZZZZZZZZZZ')?.item?.label,
+    ).toBe('客户管理');
+    expect(findActiveNav(NAV_MODULES, '/system/industries')?.item?.label).toBe('行业管理');
+  });
+
   it('按路径定位当前模块与菜单', () => {
     const active = findActiveNav(NAV_MODULES, '/material/quick-review');
     expect(active?.module.key).toBe('material');

apps/web/src/navigation/nav-config.ts

@@ -273,19 +273,27 @@ export const NAV_MODULES: readonly NavModule[] = [
       },
       {
         key: 'customers',
-        label: '客户',
+        label: '客户管理',
         path: '/system/customers',
         icon: IconGlobal,
-        permission: Permission.CUSTOMER_MANAGE,
-        description: '客户、行业归属与数据范围',
+        permission: Permission.CUSTOMER_READ,
+        description: '客户档案、状态与交付偏好',
+      },
+      {
+        key: 'customer-groups',
+        label: '客户组',
+        path: '/system/customer-groups',
+        icon: IconApps,
+        permission: Permission.CUSTOMER_GROUP_MANAGE,
+        description: '客户组与批量授权单位',
       },
       {
         key: 'industries',
-        label: '行业树',
+        label: '行业管理',
         path: '/system/industries',
         icon: IconStack,
-        permission: Permission.INDUSTRY_MANAGE,
-        description: '行业分类树与行业包绑定',
+        permission: Permission.CUSTOMER_READ,
+        description: '两级行业树、状态与客户归属',
       },
       {
         key: 'dicts',
@@ -338,9 +346,9 @@ export const NAV_MODULES: readonly NavModule[] = [
       {
         key: 'customer-fields',
         label: '客户字段',
-        path: '/system/customer-fields',
+        path: '/system/customer-fields/approvals',
         icon: IconTask,
-        permission: Permission.CUSTOMER_MANAGE,
+        permission: Permission.CUSTOMER_FIELD_APPROVE,
         description: '客户级扩展字段与审批',
       },
       {

apps/web/src/pages/system/customer-fields/CustomerFieldsPage.tsx

@@ -0,0 +1,335 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerFieldListItem, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+
+import { Can } from '@/components/Can';
+import {
+  useApplyCustomerFieldMutation,
+  useApproveCustomerFieldMutation,
+  useCustomerFieldsQuery,
+  useCustomersQuery,
+} from '@/hooks/queries/use-client';
+
+function statusTag(status: CustomerFieldListItem['status']): ReactNode {
+  const cls =
+    status === 'active'
+      ? 'active'
+      : status === 'pending'
+        ? 'paused'
+        : status === 'rejected'
+          ? 'ended'
+          : 'disabled';
+  const label =
+    status === 'active'
+      ? '已生效'
+      : status === 'pending'
+        ? '待审批'
+        : status === 'rejected'
+          ? '已驳回'
+          : '已停用';
+  return <span className={`lx-client-tag lx-client-tag--${cls}`}>{label}</span>;
+}
+
+function ApplyModal({ onClose }: { onClose: () => void }): ReactNode {
+  const customers = useCustomersQuery({ limit: 100, status: 'active' });
+  const apply = useApplyCustomerFieldMutation();
+  const [customerId, setCustomerId] = useState<string | undefined>();
+  const [name, setName] = useState('');
+  const [code, setCode] = useState('');
+  const [purpose, setPurpose] = useState('');
+  const [type, setType] = useState<'text' | 'number' | 'date' | 'select'>('text');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (
+      customerId === undefined ||
+      name.trim() === '' ||
+      code.trim() === '' ||
+      purpose.trim() === ''
+    ) {
+      setError('请完整填写客户、字段名称、编码与用途');
+      return;
+    }
+    try {
+      await apply.mutateAsync({
+        customerId,
+        input: { name, code, type, purpose, entersGeneration: true, options: [] },
+      });
+      notifySuccess('字段申请已提交，等待审批');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '提交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="申请客户字段"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="提交申请"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>申请客户</label>
+          <Select
+            style={{ width: '100%' }}
+            value={customerId}
+            placeholder="选择客户"
+            optionList={(customers.data?.items ?? []).map((customer) => ({
+              value: customer.id,
+              label: customer.name,
+            }))}
+            onChange={(value) => {
+              setCustomerId(String(value));
+            }}
+            filter
+          />
+        </div>
+        <div className="lx-client-field">
+          <label>字段名称</label>
+          <Input value={name} onChange={setName} placeholder="如：活动编码" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段编码</label>
+          <Input value={code} onChange={setCode} placeholder="如：campaign_code" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段类型</label>
+          <Select
+            style={{ width: '100%' }}
+            value={type}
+            optionList={[
+              { value: 'text', label: '文本' },
+              { value: 'number', label: '数字' },
+              { value: 'date', label: '日期' },
+              { value: 'select', label: '单选' },
+            ]}
+            onChange={(value) => {
+              setType(value as typeof type);
+            }}
+          />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>用途说明</label>
+          <Input value={purpose} onChange={setPurpose} placeholder="说明字段用途与进入生成的原因" />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+function RejectModal({
+  field,
+  onClose,
+}: {
+  field: CustomerFieldListItem;
+  onClose: () => void;
+}): ReactNode {
+  const approve = useApproveCustomerFieldMutation();
+  const [reason, setReason] = useState('');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (reason.trim() === '') {
+      setError('驳回原因必填');
+      return;
+    }
+    try {
+      await approve.mutateAsync({ id: field.id, input: { decision: 'reject', reason } });
+      notifySuccess('已驳回，申请人将收到通知');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '驳回失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="驳回字段申请"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="确认驳回"
+      okButtonProps={{ type: 'danger' }}
+    >
+      <div className="lx-client-hint">
+        {field.customerName} · {field.name}（{field.code}）
+      </div>
+      <div className="lx-client-field">
+        <label>驳回原因</label>
+        <Input
+          value={reason}
+          onChange={setReason}
+          placeholder="例如：与基础字段重复，仅需检索无需进入生成"
+        />
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+/** 客户字段审批（选定方案 A：全宽表格 + 审批弹窗） */
+export function CustomerFieldsPage(): ReactNode {
+  const [status, setStatus] = useState<'all' | 'pending' | 'active' | 'rejected'>('all');
+  const fields = useCustomerFieldsQuery({ limit: 100, status });
+  const approve = useApproveCustomerFieldMutation();
+  const [applyOpen, setApplyOpen] = useState(false);
+  const [rejectField, setRejectField] = useState<CustomerFieldListItem | null>(null);
+
+  const items = fields.data?.items ?? [];
+
+  if (fields.isPending) return <PageSkeleton rows={8} />;
+
+  const approveField = (field: CustomerFieldListItem): void => {
+    Modal.confirm({
+      title: '通过字段申请',
+      content: `通过后「${field.name}（${field.code}）」立即生效并进入客户生成链路，操作会写入审计。`,
+      onOk: async () => {
+        try {
+          await approve.mutateAsync({ id: field.id, input: { decision: 'approve' } });
+          notifySuccess('已通过审批，字段已生效');
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '审批失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户字段审批</h1>
+          <p>客户级字段分两层：基础字段仅检索报表、无需审批；进入生成字段必须申请 → 审批 → 生效</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_FIELD_APPLY}>
+            <Button
+              type="primary"
+              onClick={() => {
+                setApplyOpen(true);
+              }}
+            >
+              申请字段
+            </Button>
+          </Can>
+        </div>
+      </header>
+      <section className="lx-client-filters">
+        <Select
+          style={{ width: 150 }}
+          value={status}
+          optionList={[
+            { value: 'all', label: '全部状态' },
+            { value: 'pending', label: '待审批' },
+            { value: 'active', label: '已生效' },
+            { value: 'rejected', label: '已驳回' },
+          ]}
+          onChange={(value) => {
+            setStatus(value as typeof status);
+          }}
+        />
+        <span style={{ marginLeft: 'auto', fontSize: 12, color: 'var(--lx-color-text-secondary)' }}>
+          共 {items.length} 条申请
+        </span>
+      </section>
+      <section className="lx-client-table-card">
+        {items.length === 0 ? (
+          <div className="lx-client-empty">
+            <b>暂无字段申请</b>
+            <span>客户提交进入生成字段的申请后，会出现在这里等待审批</span>
+          </div>
+        ) : (
+          <table className="lx-client-table">
+            <thead>
+              <tr>
+                <th>客户</th>
+                <th>字段</th>
+                <th>类型</th>
+                <th>进入生成</th>
+                <th>申请人</th>
+                <th>申请时间</th>
+                <th>状态</th>
+                <th>操作</th>
+              </tr>
+            </thead>
+            <tbody>
+              {items.map((field) => (
+                <tr key={field.id}>
+                  <td>
+                    <b>{field.customerName}</b>
+                    <span className="lx-client-sub">{field.industryPath}</span>
+                  </td>
+                  <td>
+                    <b>{field.name}</b>
+                    <span className="lx-client-sub">{field.code}</span>
+                  </td>
+                  <td>{field.type}</td>
+                  <td>{field.entersGeneration ? '是' : '否'}</td>
+                  <td>{field.applicantName}</td>
+                  <td className="lx-client-muted">
+                    {field.appliedAt.slice(0, 19).replace('T', ' ')}
+                  </td>
+                  <td>{statusTag(field.status)}</td>
+                  <td>
+                    {field.status === 'pending' ? (
+                      <div style={{ display: 'flex', gap: 4 }}>
+                        <Button
+                          size="small"
+                          onClick={() => {
+                            setRejectField(field);
+                          }}
+                        >
+                          驳回
+                        </Button>
+                        <Button
+                          size="small"
+                          type="primary"
+                          onClick={() => {
+                            approveField(field);
+                          }}
+                        >
+                          通过
+                        </Button>
+                      </div>
+                    ) : (
+                      <span className="lx-client-muted">已处理</span>
+                    )}
+                  </td>
+                </tr>
+              ))}
+            </tbody>
+          </table>
+        )}
+        <div className="lx-client-tablefoot">
+          审批与变更写入审计 · 未审批字段不进入生成 · 每客户进入生成字段 ≤ 5 个
+        </div>
+      </section>
+      {applyOpen ? (
+        <ApplyModal
+          onClose={() => {
+            setApplyOpen(false);
+          }}
+        />
+      ) : null}
+      {rejectField !== null ? (
+        <RejectModal
+          field={rejectField}
+          onClose={() => {
+            setRejectField(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customer-groups/CustomerGroupsPage.tsx

@@ -0,0 +1,300 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import type { CustomerGroupDetail } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+
+import {
+  useCreateCustomerGroupMutation,
+  useCustomerGroupDetailQuery,
+  useCustomerGroupsQuery,
+  useCustomersQuery,
+  useDeleteCustomerGroupMutation,
+  useUpdateCustomerGroupMembersMutation,
+  useUpdateCustomerGroupMutation,
+} from '@/hooks/queries/use-client';
+
+function GroupFormModal({
+  group,
+  onClose,
+}: {
+  group?: CustomerGroupDetail;
+  onClose: () => void;
+}): ReactNode {
+  const create = useCreateCustomerGroupMutation();
+  const update = useUpdateCustomerGroupMutation();
+  const [name, setName] = useState(group?.name ?? '');
+  const [description, setDescription] = useState(group?.description ?? '');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (name.trim().length < 2) {
+      setError('客户组名称至少 2 个字符');
+      return;
+    }
+    try {
+      if (group !== undefined) {
+        await update.mutateAsync({ id: group.id, input: { name, description } });
+        notifySuccess('客户组已保存');
+      } else {
+        await create.mutateAsync({ name, description });
+        notifySuccess('客户组已创建');
+      }
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title={group === undefined ? '新建客户组' : '编辑客户组'}
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>客户组名称</label>
+          <Input value={name} onChange={setName} placeholder="如：电商核心组" />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>说明</label>
+          <Input
+            value={description}
+            onChange={setDescription}
+            placeholder="说明客户组的用途与授权范围"
+          />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+function MembersModal({
+  group,
+  onClose,
+}: {
+  group: CustomerGroupDetail;
+  onClose: () => void;
+}): ReactNode {
+  const customers = useCustomersQuery({ limit: 100 });
+  const update = useUpdateCustomerGroupMembersMutation();
+  const currentIds = group.members.map((member) => member.id);
+  const [selected, setSelected] = useState<string[]>(currentIds);
+  const submit = async (): Promise<void> => {
+    const addCustomerIds = selected.filter((id) => !currentIds.includes(id));
+    const removeCustomerIds = currentIds.filter((id) => !selected.includes(id));
+    try {
+      await update.mutateAsync({ id: group.id, input: { addCustomerIds, removeCustomerIds } });
+      notifySuccess(
+        `已更新客户组成员（新增 ${addCustomerIds.length} / 移除 ${removeCustomerIds.length}）`,
+      );
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="管理客户组成员"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存成员"
+    >
+      <div className="lx-client-field">
+        <label>成员客户</label>
+        <Select
+          multiple
+          style={{ width: '100%' }}
+          value={selected}
+          optionList={(customers.data?.items ?? []).map((customer) => ({
+            value: customer.id,
+            label: `${customer.name}（${customer.industryPath}）`,
+          }))}
+          onChange={(value) => {
+            setSelected(value as string[]);
+          }}
+          filter
+        />
+      </div>
+      <div className="lx-client-hint">
+        调整成员会立即改变引用该客户组的角色可见客户集合；变更写入审计。
+      </div>
+    </Modal>
+  );
+}
+
+/** 客户组（选定方案 B：左列表 + 右成员详情） */
+export function CustomerGroupsPage(): ReactNode {
+  const groups = useCustomerGroupsQuery();
+  const [selectedId, setSelectedId] = useState<string | null>(null);
+  const activeId = selectedId ?? groups.data?.items[0]?.id ?? null;
+  const detail = useCustomerGroupDetailQuery(activeId);
+  const remove = useDeleteCustomerGroupMutation();
+  const [modal, setModal] = useState<'create' | 'edit' | 'members' | null>(null);
+
+  const items = useMemo(() => groups.data?.items ?? [], [groups.data]);
+  if (groups.isPending) return <PageSkeleton rows={6} />;
+
+  const deleteGroup = (): void => {
+    if (detail.data === undefined) return;
+    Modal.confirm({
+      title: '删除客户组',
+      content: '删除前需确认无角色数据范围引用；删除后不可恢复。',
+      okButtonProps: { type: 'danger' },
+      onOk: async () => {
+        try {
+          await remove.mutateAsync(detail.data.id);
+          notifySuccess('客户组已删除');
+          setSelectedId(null);
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '删除失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户组</h1>
+          <p>把客户按行业、团队或服务等级分组；客户组是批量授权与数据范围的最小单位</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Button
+            type="primary"
+            onClick={() => {
+              setModal('create');
+            }}
+          >
+            新建客户组
+          </Button>
+        </div>
+      </header>
+      <div className="lx-client-split">
+        <section className="lx-client-left">
+          <div className="lx-client-left__head">
+            <b>客户组</b>
+            <span>{items.length} 个 · 覆盖 9 个客户</span>
+          </div>
+          <div className="lx-client-left__body">
+            {items.length === 0 ? (
+              <div className="lx-client-empty">
+                <b>暂无客户组</b>
+                <span>新建客户组，把客户按行业 / 团队分组</span>
+              </div>
+            ) : (
+              items.map((group) => (
+                <button
+                  key={group.id}
+                  type="button"
+                  className={`lx-client-tree__row${group.id === activeId ? ' is-active' : ''}`}
+                  onClick={() => {
+                    setSelectedId(group.id);
+                  }}
+                  style={{ height: 46 }}
+                >
+                  <span className="lx-client-tree__name">
+                    <b style={{ display: 'block', fontWeight: 500 }}>{group.name}</b>
+                    <span style={{ fontSize: 11, color: 'var(--lx-color-text-secondary)' }}>
+                      {group.description}
+                    </span>
+                  </span>
+                  <span className="lx-client-tree__count">{group.memberCount} 个</span>
+                </button>
+              ))
+            )}
+          </div>
+          <div className="lx-client-left__foot">共 {items.length} 个客户组 · 授权最小单位</div>
+        </section>
+        <section className="lx-client-right">
+          {detail.data === undefined ? (
+            <div className="lx-client-empty">
+              <b>选择客户组</b>
+              <span>从左侧选择客户组查看成员</span>
+            </div>
+          ) : (
+            <>
+              <div className="lx-client-right__head">
+                <div>
+                  <h2>{detail.data.name}</h2>
+                  <p>
+                    {detail.data.description || '暂无说明'} · {detail.data.memberCount} 个客户
+                  </p>
+                </div>
+                <div className="lx-client-header__actions">
+                  <Button
+                    onClick={() => {
+                      setModal('members');
+                    }}
+                  >
+                    管理成员
+                  </Button>
+                  <Button
+                    onClick={() => {
+                      setModal('edit');
+                    }}
+                  >
+                    编辑
+                  </Button>
+                  <Button type="danger" onClick={deleteGroup}>
+                    删除
+                  </Button>
+                </div>
+              </div>
+              <div className="lx-client-right__body">
+                <div className="lx-client-hint">
+                  调整成员会立即改变引用该客户组的角色数据范围；变更写入审计。
+                </div>
+                <div className="lx-client-memberlist">
+                  {detail.data.members.length === 0 ? (
+                    <div className="lx-client-hint">暂无成员</div>
+                  ) : null}
+                  {detail.data.members.map((member) => (
+                    <div key={member.id} className="lx-client-memberrow">
+                      <b>{member.name}</b>
+                      <span>
+                        {member.industryPath} · {member.ownerName}
+                      </span>
+                    </div>
+                  ))}
+                </div>
+              </div>
+            </>
+          )}
+        </section>
+      </div>
+      {modal === 'create' ? (
+        <GroupFormModal
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'edit' && detail.data !== undefined ? (
+        <GroupFormModal
+          group={detail.data}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'members' && detail.data !== undefined ? (
+        <MembersModal
+          group={detail.data}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerDetailPage.tsx

@@ -0,0 +1,676 @@
+/* eslint-disable max-lines-per-function, complexity -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerDetail, type CustomerField, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import { IconBack } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+import { useNavigate, useParams } from 'react-router';
+
+import { Can } from '@/components/Can';
+import {
+  useApplyCustomerFieldMutation,
+  useCustomerDetailQuery,
+  useCustomerFieldsOfQuery,
+  useCustomerGroupsQuery,
+  useSetCustomerGroupsMutation,
+  useSetCustomerStatusMutation,
+  useTransferCustomerMutation,
+  useUpdateCustomerMutation,
+} from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { ROUTES } from '@/routes';
+
+import { CustomerStatusTag } from './CustomerStatusTag';
+
+function Section({
+  title,
+  action,
+  children,
+}: {
+  title: string;
+  action?: ReactNode;
+  children: ReactNode;
+}): ReactNode {
+  return (
+    <section className="lx-client-section">
+      <div className="lx-client-section__head">
+        <b>{title}</b>
+        {action}
+      </div>
+      {children}
+    </section>
+  );
+}
+
+function FieldStatusTag({ field }: { field: CustomerField }): ReactNode {
+  const cls =
+    field.status === 'active'
+      ? 'active'
+      : field.status === 'pending'
+        ? 'paused'
+        : field.status === 'rejected'
+          ? 'ended'
+          : 'disabled';
+  const label =
+    field.status === 'active'
+      ? '已生效'
+      : field.status === 'pending'
+        ? '待审批'
+        : field.status === 'rejected'
+          ? '已驳回'
+          : '已停用';
+  return <span className={`lx-client-tag lx-client-tag--${cls}`}>{label}</span>;
+}
+
+function TransferModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const users = useUserCandidatesQuery(true);
+  const transfer = useTransferCustomerMutation();
+  const [ownerUserId, setOwnerUserId] = useState(customer.ownerUserId);
+  const submit = async (): Promise<void> => {
+    try {
+      await transfer.mutateAsync({ id: customer.id, input: { ownerUserId } });
+      notifySuccess('客户负责人已转交，已写入审计');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '转交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="变更客户负责人"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="确认转交"
+    >
+      <div className="lx-client-field">
+        <label>新的客户负责人</label>
+        <Select
+          style={{ width: '100%' }}
+          value={ownerUserId}
+          optionList={(users.data?.items ?? []).map((user) => ({
+            value: user.id,
+            label: `${user.name}（${user.departmentName}）`,
+          }))}
+          onChange={(value) => {
+            setOwnerUserId(String(value));
+          }}
+        />
+      </div>
+      <div className="lx-client-hint">
+        转交后该客户会从原负责人的「负责客户」范围移出，并写入审计。
+      </div>
+    </Modal>
+  );
+}
+
+function BaseFieldModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const update = useUpdateCustomerMutation();
+  const [key, setKey] = useState('');
+  const [value, setValue] = useState('');
+  const submit = async (): Promise<void> => {
+    if (key.trim() === '') return;
+    try {
+      await update.mutateAsync({
+        id: customer.id,
+        input: { baseFields: [...customer.baseFields, { key: key.trim(), value: value.trim() }] },
+      });
+      notifySuccess('基础字段已保存');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal visible title="添加基础字段" onCancel={onClose} onOk={() => void submit()} okText="保存">
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field">
+          <label>字段键</label>
+          <Input value={key} onChange={setKey} placeholder="如：门店编号" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段值</label>
+          <Input value={value} onChange={setValue} placeholder="如：沪-012" />
+        </div>
+      </div>
+      <div className="lx-client-hint">
+        基础字段仅用于检索与报表，永不进入生成；每客户最多 10 个。
+      </div>
+    </Modal>
+  );
+}
+
+function ApplyFieldModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const apply = useApplyCustomerFieldMutation();
+  const [name, setName] = useState('');
+  const [code, setCode] = useState('');
+  const [type, setType] = useState<'text' | 'number' | 'date' | 'select'>('text');
+  const [purpose, setPurpose] = useState('');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (name.trim() === '' || code.trim() === '' || purpose.trim() === '') {
+      setError('请填写字段名称、编码与用途说明');
+      return;
+    }
+    try {
+      await apply.mutateAsync({
+        customerId: customer.id,
+        input: { name, code, type, purpose, entersGeneration: true, options: [] },
+      });
+      notifySuccess('字段申请已提交，等待审批');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '提交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="申请客户字段"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="提交申请"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field">
+          <label>字段名称</label>
+          <Input value={name} onChange={setName} placeholder="如：活动编码" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段编码</label>
+          <Input value={code} onChange={setCode} placeholder="如：campaign_code" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段类型</label>
+          <Select
+            style={{ width: '100%' }}
+            value={type}
+            optionList={[
+              { value: 'text', label: '文本' },
+              { value: 'number', label: '数字' },
+              { value: 'date', label: '日期' },
+              { value: 'select', label: '单选' },
+            ]}
+            onChange={(value) => {
+              setType(value as typeof type);
+            }}
+          />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>用途说明</label>
+          <Input value={purpose} onChange={setPurpose} placeholder="说明字段用途与进入生成的原因" />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+      <div className="lx-client-hint">进入生成字段需审批后生效；每客户最多 5 个。</div>
+    </Modal>
+  );
+}
+
+function GroupsModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const groups = useCustomerGroupsQuery();
+  const update = useSetCustomerGroupsMutation();
+  const [groupIds, setGroupIds] = useState<string[]>(customer.groups.map((group) => group.id));
+  const submit = async (): Promise<void> => {
+    try {
+      await update.mutateAsync({ id: customer.id, input: { groupIds } });
+      notifySuccess('客户组归属已更新');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="管理客户所属客户组"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+    >
+      <div className="lx-client-field">
+        <label>客户组</label>
+        <Select
+          multiple
+          style={{ width: '100%' }}
+          value={groupIds}
+          optionList={(groups.data?.items ?? []).map((group) => ({
+            value: group.id,
+            label: group.name,
+          }))}
+          onChange={(value) => {
+            setGroupIds(value as string[]);
+          }}
+        />
+      </div>
+      <div className="lx-client-hint">
+        客户组是数据范围授权的最小单位；调整会立即影响引用该客户组的角色可见范围。
+      </div>
+    </Modal>
+  );
+}
+
+/** 客户详情（选定方案 A：独立三栏档案页） */
+export function CustomerDetailPage(): ReactNode {
+  const { id } = useParams<{ id: string }>();
+  const navigate = useNavigate();
+  const detail = useCustomerDetailQuery(id ?? null);
+  const fields = useCustomerFieldsOfQuery(id ?? null);
+  const setStatus = useSetCustomerStatusMutation();
+  const update = useUpdateCustomerMutation();
+  const [modal, setModal] = useState<'transfer' | 'base' | 'field' | 'groups' | null>(null);
+
+  if (detail.isPending) return <PageSkeleton rows={8} />;
+  if (detail.error) {
+    return (
+      <div className="lx-client-page">
+        <div className="lx-client-empty">
+          <b>客户加载失败</b>
+          <span>{detail.error.message}</span>
+          <Button onClick={() => void navigate(ROUTES.system.customers)}>返回客户列表</Button>
+        </div>
+      </div>
+    );
+  }
+  const customer = detail.data;
+  const canWrite = customer.status === 'active';
+  const changeStatus = (target: 'paused' | 'ended' | 'active'): void => {
+    Modal.confirm({
+      title:
+        target === 'paused' ? '暂停客户服务' : target === 'ended' ? '结束客户服务' : '恢复客户服务',
+      content:
+        target === 'paused'
+          ? '暂停后档案只读，不能发起新的生成任务；可随时恢复。'
+          : target === 'ended'
+            ? '结束后全部数据只读归档，且不能恢复；如继续合作需新建客户。'
+            : '恢复后档案可编辑，并可以重新发起生成任务。',
+      okButtonProps: target === 'ended' ? { type: 'danger' } : undefined,
+      onOk: async () => {
+        try {
+          await setStatus.mutateAsync({ id: customer.id, input: { status: target } });
+          notifySuccess(
+            target === 'paused'
+              ? '客户已暂停'
+              : target === 'ended'
+                ? '客户已结束并归档'
+                : '客户已恢复为在服务',
+          );
+          void detail.refetch();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '操作失败');
+        }
+      },
+    });
+  };
+  const removeBaseField = async (index: number): Promise<void> => {
+    try {
+      await update.mutateAsync({
+        id: customer.id,
+        input: {
+          baseFields: customer.baseFields.filter((_item, itemIndex) => itemIndex !== index),
+        },
+      });
+      notifySuccess('基础字段已删除');
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '删除失败');
+    }
+  };
+  const fieldRows = fields.data ?? customer.fields;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <a
+            className="lx-client-back"
+            href={ROUTES.system.customers}
+            onClick={(event) => {
+              event.preventDefault();
+              void navigate(ROUTES.system.customers);
+            }}
+          >
+            <IconBack size={14} /> 返回客户列表
+          </a>
+          <h1>
+            {customer.name} <CustomerStatusTag status={customer.status} />
+          </h1>
+          <p>
+            {customer.shortName} · {customer.industryPath} · 负责人 {customer.ownerName}
+          </p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_TRANSFER}>
+            <Button
+              onClick={() => {
+                setModal('transfer');
+              }}
+              disabled={customer.status === 'ended'}
+            >
+              变更负责人
+            </Button>
+          </Can>
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            {customer.status === 'active' ? (
+              <Button
+                onClick={() => {
+                  changeStatus('paused');
+                }}
+              >
+                暂停服务
+              </Button>
+            ) : null}
+            {customer.status === 'paused' ? (
+              <Button
+                type="primary"
+                onClick={() => {
+                  changeStatus('active');
+                }}
+              >
+                恢复服务
+              </Button>
+            ) : null}
+            {customer.status !== 'ended' ? (
+              <Button
+                type="danger"
+                onClick={() => {
+                  changeStatus('ended');
+                }}
+              >
+                结束服务
+              </Button>
+            ) : null}
+          </Can>
+        </div>
+      </header>
+
+      {customer.status !== 'active' ? (
+        <div
+          className={`lx-client-banner lx-client-banner--${customer.status === 'paused' ? 'paused' : 'ended'}`}
+        >
+          {customer.status === 'paused'
+            ? '客户已暂停：档案只读，不能发起新的生成任务。恢复为「在服务」后可继续。'
+            : '客户已结束服务：全部数据只读归档，不能编辑或发起任务。'}
+        </div>
+      ) : null}
+
+      <div className="lx-client-grid">
+        <aside className="lx-client-anchors">
+          <a href="#basic">基本信息</a>
+          <a href="#prefs">交付偏好</a>
+          <a href="#base-fields">基础字段</a>
+          <a href="#gen-fields">进入生成</a>
+          <a href="#groups">客户组</a>
+          <a href="#asset">资产包</a>
+        </aside>
+        <div className="lx-client-panel">
+          <Section title="基本信息">
+            <div className="lx-client-kv" id="basic">
+              <div className="lx-client-kv__item">
+                <span>客户名称</span>
+                <b>{customer.name}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户简称</span>
+                <b>{customer.shortName}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>所属行业</span>
+                <b>{customer.industryPath}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>服务状态</span>
+                <b>
+                  <CustomerStatusTag status={customer.status} />
+                </b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户负责人</span>
+                <b>{customer.ownerName}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户侧对接人</span>
+                <b>
+                  {customer.contactName ?? '—'} {customer.contactPhone ?? ''}
+                </b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>创建时间</span>
+                <b>{customer.createdAt.slice(0, 10)}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>最近更新</span>
+                <b>{customer.updatedAt.slice(0, 19).replace('T', ' ')}</b>
+              </div>
+            </div>
+            {customer.remark !== null ? (
+              <div className="lx-client-hint">{customer.remark}</div>
+            ) : null}
+          </Section>
+
+          <Section title="交付偏好">
+            <div className="lx-client-kv" id="prefs">
+              <div className="lx-client-kv__item">
+                <span>命名习惯</span>
+                <b>{customer.preferences.naming || '—'}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>目录结构</span>
+                <b>{customer.preferences.directory || '—'}</b>
+              </div>
+            </div>
+            <div className="lx-client-hint">
+              常用规格：{customer.preferences.specs.join('、') || '—'}
+            </div>
+            <div className="lx-client-hint">
+              素材禁忌：{customer.preferences.taboo.join('、') || '—'}
+            </div>
+          </Section>
+
+          <Section
+            title="基础字段"
+            action={
+              <Can permission={Permission.CUSTOMER_MANAGE}>
+                <Button
+                  size="small"
+                  disabled={!canWrite || customer.baseFields.length >= 10}
+                  onClick={() => {
+                    setModal('base');
+                  }}
+                >
+                  添加基础字段
+                </Button>
+              </Can>
+            }
+          >
+            <div id="base-fields">
+              {customer.baseFields.length === 0 ? (
+                <div className="lx-client-hint">暂无基础字段</div>
+              ) : null}
+              {customer.baseFields.map((field, index) => (
+                <div key={`${field.key}-${index}`} className="lx-client-memberrow">
+                  <b>{field.key}</b>
+                  <span>{field.value}</span>
+                  <Can permission={Permission.CUSTOMER_MANAGE}>
+                    <Button
+                      size="small"
+                      type="danger"
+                      theme="borderless"
+                      disabled={!canWrite}
+                      onClick={() => void removeBaseField(index)}
+                    >
+                      删除
+                    </Button>
+                  </Can>
+                </div>
+              ))}
+            </div>
+            <div className="lx-client-hint">
+              自由键值对，仅用于检索与报表，永不进入生成；每客户 ≤ 10 个（
+              {customer.baseFields.length}/10）。
+            </div>
+          </Section>
+
+          <Section
+            title="进入生成字段"
+            action={
+              <Can permission={Permission.CUSTOMER_FIELD_APPLY}>
+                <Button
+                  size="small"
+                  type="primary"
+                  disabled={!canWrite || customer.genFieldCount >= 5}
+                  onClick={() => {
+                    setModal('field');
+                  }}
+                >
+                  申请字段
+                </Button>
+              </Can>
+            }
+          >
+            <div id="gen-fields">
+              {fieldRows.length === 0 ? (
+                <div className="lx-client-hint">暂无进入生成字段</div>
+              ) : null}
+              {fieldRows.map((field) => (
+                <div key={field.id} className="lx-client-memberrow">
+                  <b>{field.name}</b>
+                  <span>
+                    {field.code} · {field.type} · {field.purpose}
+                  </span>
+                  <FieldStatusTag field={field} />
+                </div>
+              ))}
+            </div>
+            <div className="lx-client-hint">
+              需申请 → 审批 → 生效；每客户 ≤ 5 个（{customer.genFieldCount}/5）。
+            </div>
+          </Section>
+
+          <Section
+            title="客户组"
+            action={
+              <Can permission={Permission.CUSTOMER_GROUP_MANAGE}>
+                <Button
+                  size="small"
+                  onClick={() => {
+                    setModal('groups');
+                  }}
+                >
+                  管理客户组
+                </Button>
+              </Can>
+            }
+          >
+            <div className="lx-client-chips" id="groups">
+              {customer.groups.length === 0 ? (
+                <span className="lx-client-hint">未加入客户组</span>
+              ) : null}
+              {customer.groups.map((group) => (
+                <span key={group.id} className="lx-client-chip">
+                  {group.name}
+                </span>
+              ))}
+            </div>
+          </Section>
+
+          <Section title="行业资产包">
+            <div className="lx-client-assetempty" id="asset">
+              <b>该行业尚未发布可用行业包</b>
+              行业包发布后可在此一键套用模板、场景、人物、提示词与卖点，并替换为客户 Logo 与警示语。
+            </div>
+          </Section>
+        </div>
+
+        <aside className="lx-client-side">
+          <section className="lx-client-sidecard">
+            <h3>服务状态</h3>
+            <div className="lx-client-kv__item">
+              <span>进入生成字段</span>
+              <b>{customer.genFieldCount} / 5</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>基础字段</span>
+              <b>{customer.baseFieldCount} / 10</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>客户组</span>
+              <b>{customer.groups.length} 个</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>资产包</span>
+              <b>待行业包发布</b>
+            </div>
+          </section>
+          <section className="lx-client-sidecard">
+            <h3>审计提示</h3>
+            <div className="lx-client-hint">
+              客户状态、负责人、字段与客户组的变更都会写入审计，记录前后值与操作人。
+            </div>
+          </section>
+        </aside>
+      </div>
+
+      {modal === 'transfer' ? (
+        <TransferModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'base' ? (
+        <BaseFieldModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'field' ? (
+        <ApplyFieldModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'groups' ? (
+        <GroupsModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerNewPage.tsx

@@ -0,0 +1,265 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Select, Steps } from '@douyinfe/semi-ui-19';
+import type { CreateCustomerInput } from '@lingxi/shared';
+import { notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+import { useNavigate } from 'react-router';
+
+import { useCreateCustomerMutation, useIndustriesQuery } from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { customerDetailPath, ROUTES } from '@/routes';
+
+const STEPS = ['选择行业', '基础信息', '交付偏好', '行业资产包'];
+
+/** 新建客户（选定方案 B：左侧步骤导航 + 右侧表单） */
+export function CustomerNewPage(): ReactNode {
+  const navigate = useNavigate();
+  const industries = useIndustriesQuery({ limit: 100 });
+  const users = useUserCandidatesQuery(true);
+  const create = useCreateCustomerMutation();
+  const [current, setCurrent] = useState(0);
+  const [industryId, setIndustryId] = useState<string | undefined>();
+  const [name, setName] = useState('');
+  const [shortName, setShortName] = useState('');
+  const [ownerUserId, setOwnerUserId] = useState<string | undefined>();
+  const [contactName, setContactName] = useState('');
+  const [contactPhone, setContactPhone] = useState('');
+  const [remark, setRemark] = useState('');
+  const [naming, setNaming] = useState('客户名_方向_日期_序号');
+  const [directory, setDirectory] = useState('客户名/年份/方向');
+  const [specs, setSpecs] = useState('1080×1920,1080×1080');
+  const [taboo, setTaboo] = useState('绝对化用语,未授权肖像');
+  const [error, setError] = useState<string | null>(null);
+
+  const industryOptions = useMemo(() => {
+    const options: { value: string; label: string; leaf: boolean }[] = [];
+    for (const root of industries.data?.items ?? []) {
+      if (root.status !== 'active') continue;
+      if (root.children.length === 0) {
+        options.push({ value: root.id, label: root.name, leaf: true });
+      } else {
+        for (const child of root.children) {
+          if (child.status === 'active')
+            options.push({ value: child.id, label: `${root.name} / ${child.name}`, leaf: true });
+        }
+      }
+    }
+    return options;
+  }, [industries.data]);
+
+  const next = (): void => {
+    setError(null);
+    if (current === 0 && industryId === undefined) {
+      setError('请选择客户归属行业');
+      return;
+    }
+    if (current === 1) {
+      if (name.trim() === '') {
+        setError('请输入客户名称');
+        return;
+      }
+      if (shortName.trim().length < 2) {
+        setError('客户简称必填，用于自动命名（42201）');
+        return;
+      }
+      if (ownerUserId === undefined) {
+        setError('请选择客户负责人');
+        return;
+      }
+    }
+    setCurrent((step) => Math.min(step + 1, 3));
+  };
+
+  const submit = async (): Promise<void> => {
+    if (industryId === undefined || ownerUserId === undefined) return;
+    const input: CreateCustomerInput = {
+      industryId,
+      name,
+      shortName,
+      ownerUserId,
+      contactName: contactName === '' ? undefined : contactName,
+      contactPhone: contactPhone === '' ? undefined : contactPhone,
+      remark: remark === '' ? undefined : remark,
+      preferences: {
+        naming,
+        directory,
+        specs: specs
+          .split(',')
+          .map((item) => item.trim())
+          .filter((item) => item !== ''),
+        taboo: taboo
+          .split(',')
+          .map((item) => item.trim())
+          .filter((item) => item !== ''),
+      },
+    };
+    try {
+      const created = await create.mutateAsync(input);
+      notifySuccess('客户已创建');
+      void navigate(customerDetailPath(created.id));
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '创建失败');
+    }
+  };
+
+  if (industries.isPending) return <PageSkeleton rows={6} />;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>新建客户</h1>
+          <p>分四步创建客户：选择行业 → 基础信息 → 交付偏好 → 行业资产包</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Button onClick={() => void navigate(ROUTES.system.customers)}>取消</Button>
+        </div>
+      </header>
+      <div className="lx-client-newgrid">
+        <aside className="lx-client-stepnav">
+          <Steps current={current} direction="vertical">
+            {STEPS.map((title) => (
+              <Steps.Step key={title} title={title} />
+            ))}
+          </Steps>
+        </aside>
+        <section className="lx-client-formcard">
+          <div className="lx-client-formcard__body">
+            {current === 0 ? (
+              <div className="lx-client-formgrid">
+                <div className="lx-client-field is-full">
+                  <label>
+                    客户归属行业 <i>*</i>
+                  </label>
+                  <Select
+                    style={{ width: '100%' }}
+                    value={industryId}
+                    placeholder="选择末级行业"
+                    optionList={industryOptions.map((option) => ({
+                      value: option.value,
+                      label: option.label,
+                    }))}
+                    onChange={(value) => {
+                      setIndustryId(String(value));
+                    }}
+                  />
+                  <div className="lx-client-hint">
+                    有子行业时必须选择二级；一级行业无子行业时可直接选择。
+                  </div>
+                </div>
+              </div>
+            ) : null}
+            {current === 1 ? (
+              <div className="lx-client-formgrid">
+                <div className="lx-client-field">
+                  <label>
+                    客户名称 <i>*</i>
+                  </label>
+                  <Input value={name} onChange={setName} placeholder="如：花间集" />
+                </div>
+                <div className="lx-client-field">
+                  <label>
+                    客户简称 <i>*</i>
+                  </label>
+                  <Input value={shortName} onChange={setShortName} placeholder="如：HJ" />
+                </div>
+                <div className="lx-client-field">
+                  <label>
+                    客户负责人 <i>*</i>
+                  </label>
+                  <Select
+                    style={{ width: '100%' }}
+                    value={ownerUserId}
+                    optionList={(users.data?.items ?? []).map((user) => ({
+                      value: user.id,
+                      label: `${user.name}（${user.departmentName}）`,
+                    }))}
+                    onChange={(value) => {
+                      setOwnerUserId(String(value));
+                    }}
+                    filter
+                  />
+                </div>
+                <div className="lx-client-field">
+                  <label>客户侧对接人</label>
+                  <Input value={contactName} onChange={setContactName} placeholder="如：林晓" />
+                </div>
+                <div className="lx-client-field">
+                  <label>对接人电话</label>
+                  <Input
+                    value={contactPhone}
+                    onChange={setContactPhone}
+                    placeholder="如：138****2210"
+                  />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>备注</label>
+                  <Input
+                    value={remark}
+                    onChange={setRemark}
+                    placeholder="客户偏好、合作背景等（可选）"
+                  />
+                </div>
+              </div>
+            ) : null}
+            {current === 2 ? (
+              <div className="lx-client-formgrid">
+                <div className="lx-client-field">
+                  <label>命名习惯</label>
+                  <Input value={naming} onChange={setNaming} />
+                </div>
+                <div className="lx-client-field">
+                  <label>目录结构</label>
+                  <Input value={directory} onChange={setDirectory} />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>常用规格（逗号分隔）</label>
+                  <Input value={specs} onChange={setSpecs} />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>素材禁忌（逗号分隔）</label>
+                  <Input value={taboo} onChange={setTaboo} />
+                </div>
+              </div>
+            ) : null}
+            {current === 3 ? (
+              <div className="lx-client-assetempty">
+                <b>该行业尚未发布可用行业包</b>
+                行业包发布后可在此一键套用模板、场景、人物、提示词与卖点，并自动替换为客户 Logo
+                与警示语。当前可以先完成客户创建，行业包发布后回客户详情套用。
+              </div>
+            ) : null}
+            {error !== null ? (
+              <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+                {error}
+              </div>
+            ) : null}
+          </div>
+          <div className="lx-client-formcard__foot">
+            <span className="lx-client-hint">步骤 {current + 1} / 4 · 可回退修改</span>
+            <span className="spacer" />
+            {current > 0 ? (
+              <Button
+                onClick={() => {
+                  setCurrent((step) => step - 1);
+                }}
+              >
+                上一步
+              </Button>
+            ) : null}
+            {current < 3 ? (
+              <Button type="primary" onClick={next}>
+                下一步
+              </Button>
+            ) : (
+              <Button type="primary" loading={create.isPending} onClick={() => void submit()}>
+                创建客户
+              </Button>
+            )}
+          </div>
+        </section>
+      </div>
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerStatusTag.tsx

@@ -0,0 +1,12 @@
+import type { CustomerStatus } from '@lingxi/shared';
+import type { ReactNode } from 'react';
+
+const LABELS: Record<CustomerStatus, string> = {
+  active: '在服务',
+  paused: '暂停',
+  ended: '结束',
+};
+
+export function CustomerStatusTag({ status }: { status: CustomerStatus }): ReactNode {
+  return <span className={`lx-client-tag lx-client-tag--${status}`}>{LABELS[status]}</span>;
+}

apps/web/src/pages/system/customers/CustomersPage.tsx

@@ -0,0 +1,249 @@
+/* eslint-disable max-lines-per-function, complexity -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerSummary, Permission } from '@lingxi/shared';
+import { PageSkeleton } from '@lingxi/ui';
+import { IconAdd, IconSearch } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+import { useNavigate } from 'react-router';
+
+import { Can } from '@/components/Can';
+import {
+  useCustomerGroupsQuery,
+  useCustomersQuery,
+  useIndustriesQuery,
+} from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { customerDetailPath, customerNewPath, ROUTES } from '@/routes';
+
+import { CustomerStatusTag } from './CustomerStatusTag';
+
+const STATUS_OPTIONS = [
+  { value: 'all', label: '全部状态' },
+  { value: 'active', label: '在服务' },
+  { value: 'paused', label: '暂停' },
+  { value: 'ended', label: '结束' },
+];
+
+/** 客户管理（选定方案 A：全宽表格 + 独立详情页） */
+export function CustomersPage(): ReactNode {
+  const navigate = useNavigate();
+  const [keyword, setKeyword] = useState('');
+  const [industryId, setIndustryId] = useState<string | undefined>();
+  const [status, setStatus] = useState<'all' | 'active' | 'paused' | 'ended'>('all');
+  const [ownerUserId, setOwnerUserId] = useState<string | undefined>();
+  const [groupId, setGroupId] = useState<string | undefined>();
+
+  const industries = useIndustriesQuery({ limit: 100 });
+  const groups = useCustomerGroupsQuery();
+  const users = useUserCandidatesQuery(true);
+  const customers = useCustomersQuery({
+    limit: 100,
+    ...(keyword.trim() === '' ? {} : { keyword: keyword.trim() }),
+    ...(industryId === undefined ? {} : { industry_id: industryId }),
+    ...(status === 'all' ? {} : { status }),
+    ...(ownerUserId === undefined ? {} : { owner_user_id: ownerUserId }),
+    ...(groupId === undefined ? {} : { group_id: groupId }),
+  });
+
+  const industryOptions = useMemo(() => {
+    const options: { value: string; label: string }[] = [];
+    for (const root of industries.data?.items ?? []) {
+      options.push({ value: root.id, label: root.name });
+      for (const child of root.children) {
+        options.push({ value: child.id, label: `${root.name} / ${child.name}` });
+      }
+    }
+    return options;
+  }, [industries.data]);
+
+  const rows = customers.data?.items ?? [];
+
+  const openDetail = (customer: CustomerSummary): void => {
+    void navigate(customerDetailPath(customer.id));
+  };
+
+  if (customers.isPending) return <PageSkeleton rows={8} />;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户管理</h1>
+          <p>客户是资产与生产任务的隔离单元；暂停后只读，结束服务后全部数据只读归档</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            <Button
+              type="primary"
+              icon={<IconAdd size={16} />}
+              onClick={() => void navigate(customerNewPath())}
+            >
+              新建客户
+            </Button>
+          </Can>
+        </div>
+      </header>
+
+      <section className="lx-client-filters" aria-label="筛选客户">
+        <Input
+          style={{ width: 220 }}
+          value={keyword}
+          prefix={<IconSearch size={16} />}
+          placeholder="搜索客户名称或简称"
+          showClear
+          onChange={setKeyword}
+          aria-label="搜索客户"
+        />
+        <Select
+          style={{ width: 180 }}
+          value={industryId}
+          placeholder="全部行业"
+          optionList={[{ value: '', label: '全部行业' }, ...industryOptions]}
+          onChange={(value) => {
+            setIndustryId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Select
+          style={{ width: 140 }}
+          value={status}
+          optionList={STATUS_OPTIONS}
+          onChange={(value) => {
+            setStatus(value as typeof status);
+          }}
+        />
+        <Select
+          style={{ width: 160 }}
+          value={ownerUserId}
+          placeholder="全部负责人"
+          optionList={[
+            { value: '', label: '全部负责人' },
+            ...(users.data?.items ?? []).map((user) => ({ value: user.id, label: user.name })),
+          ]}
+          onChange={(value) => {
+            setOwnerUserId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Select
+          style={{ width: 160 }}
+          value={groupId}
+          placeholder="全部客户组"
+          optionList={[
+            { value: '', label: '全部客户组' },
+            ...(groups.data?.items ?? []).map((group) => ({ value: group.id, label: group.name })),
+          ]}
+          onChange={(value) => {
+            setGroupId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Button
+          onClick={() => {
+            setKeyword('');
+            setIndustryId(undefined);
+            setStatus('all');
+            setOwnerUserId(undefined);
+            setGroupId(undefined);
+          }}
+        >
+          重置
+        </Button>
+        <span style={{ marginLeft: 'auto', fontSize: 12, color: 'var(--lx-color-text-secondary)' }}>
+          共 {rows.length} 个客户
+        </span>
+      </section>
+
+      <section className="lx-client-table-card">
+        {customers.error ? (
+          <div className="lx-client-empty">
+            <b>客户加载失败</b>
+            <span>{customers.error.message}</span>
+            <Button onClick={() => void customers.refetch()}>重试</Button>
+          </div>
+        ) : rows.length === 0 ? (
+          <div className="lx-client-empty">
+            <b>暂无客户</b>
+            <span>按当前筛选条件没有客户，试试重置筛选</span>
+          </div>
+        ) : (
+          <table className="lx-client-table">
+            <thead>
+              <tr>
+                <th>客户</th>
+                <th>所属行业</th>
+                <th>状态</th>
+                <th>负责人</th>
+                <th>客户组</th>
+                <th>进入生成</th>
+                <th>基础字段</th>
+                <th>更新时间</th>
+                <th>操作</th>
+              </tr>
+            </thead>
+            <tbody>
+              {rows.map((customer) => (
+                <tr
+                  key={customer.id}
+                  onClick={() => {
+                    openDetail(customer);
+                  }}
+                >
+                  <td>
+                    <b>{customer.name}</b>
+                    <span className="lx-client-sub">{customer.shortName}</span>
+                  </td>
+                  <td>{customer.industryPath}</td>
+                  <td>
+                    <CustomerStatusTag status={customer.status} />
+                  </td>
+                  <td>{customer.ownerName}</td>
+                  <td>{customer.groups.map((group) => group.name).join('、') || '—'}</td>
+                  <td>
+                    <span
+                      className={`lx-client-count${customer.genFieldCount >= 5 ? ' is-full' : ''}`}
+                    >
+                      {customer.genFieldCount}/5
+                    </span>
+                  </td>
+                  <td>
+                    <span className="lx-client-count">{customer.baseFieldCount}/10</span>
+                  </td>
+                  <td className="lx-client-muted">
+                    {customer.updatedAt.slice(0, 19).replace('T', ' ')}
+                  </td>
+                  <td>
+                    <Button
+                      theme="borderless"
+                      type="primary"
+                      size="small"
+                      onClick={(event) => {
+                        event.stopPropagation();
+                        openDetail(customer);
+                      }}
+                    >
+                      查看
+                    </Button>
+                  </td>
+                </tr>
+              ))}
+            </tbody>
+          </table>
+        )}
+        {customers.error ? null : (
+          <div className="lx-client-tablefoot">
+            <span>客户名称在同一末级行业下唯一；客户不可跨行业移动</span>
+            <Button
+              size="small"
+              theme="borderless"
+              onClick={() => void navigate(ROUTES.system.customerGroups)}
+            >
+              管理客户组
+            </Button>
+          </div>
+        )}
+      </section>
+    </div>
+  );
+}

apps/web/src/pages/system/industries/IndustriesPage.tsx

@@ -0,0 +1,423 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal } from '@douyinfe/semi-ui-19';
+import { type IndustryDetail, type IndustryTreeItem, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+
+import { Can } from '@/components/Can';
+import {
+  useCreateIndustryMutation,
+  useDeleteIndustryMutation,
+  useIndustriesQuery,
+  useIndustryDetailQuery,
+  useSetIndustryStatusMutation,
+  useUpdateIndustryMutation,
+} from '@/hooks/queries/use-client';
+import { usePermission } from '@/hooks/use-permission';
+
+type ModalState =
+  | { kind: 'root' }
+  | { kind: 'child'; parentId: string }
+  | { kind: 'edit'; industry: IndustryDetail }
+  | null;
+
+function statusTag(status: string): ReactNode {
+  return (
+    <span className={`lx-client-tag lx-client-tag--${status === 'active' ? 'active' : 'disabled'}`}>
+      {status === 'active' ? '启用' : '停用'}
+    </span>
+  );
+}
+
+function IndustryFormModal({
+  state,
+  parentName,
+  onClose,
+}: {
+  state: Exclude<ModalState, null>;
+  parentName?: string;
+  onClose: () => void;
+}): ReactNode {
+  const create = useCreateIndustryMutation();
+  const update = useUpdateIndustryMutation();
+  const isEdit = state.kind === 'edit';
+  const [name, setName] = useState(isEdit ? state.industry.name : '');
+  const [sortOrder, setSortOrder] = useState(isEdit ? String(state.industry.sortOrder) : '10');
+  const [remark, setRemark] = useState(isEdit ? state.industry.remark : '');
+  const [error, setError] = useState<string | null>(null);
+
+  const submit = async (): Promise<void> => {
+    if (name.trim().length < 2) {
+      setError('行业名称至少 2 个字符');
+      return;
+    }
+    try {
+      if (isEdit) {
+        await update.mutateAsync({
+          id: state.industry.id,
+          input: { name, sortOrder: Number(sortOrder), remark },
+        });
+        notifySuccess('行业已保存');
+      } else {
+        await create.mutateAsync({
+          name,
+          sortOrder: Number(sortOrder),
+          remark,
+          ...(state.kind === 'child' ? { parentId: state.parentId } : {}),
+        });
+        notifySuccess('行业已创建');
+      }
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+
+  return (
+    <Modal
+      visible
+      title={isEdit ? '编辑行业' : state.kind === 'child' ? '添加二级行业' : '新建一级行业'}
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+      cancelText="取消"
+      confirmLoading={create.isPending || update.isPending}
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>
+            行业名称 <i>*</i>
+          </label>
+          <Input value={name} onChange={setName} placeholder="如：电商、服饰鞋包" />
+          {error !== null ? (
+            <span style={{ color: 'var(--lx-color-danger)', fontSize: 12 }}>{error}</span>
+          ) : null}
+        </div>
+        {state.kind === 'child' ? (
+          <div className="lx-client-field is-full">
+            <label>上级行业</label>
+            <Input value={parentName ?? ''} disabled />
+          </div>
+        ) : null}
+        <div className="lx-client-field">
+          <label>排序</label>
+          <Input value={sortOrder} onChange={setSortOrder} />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>备注</label>
+          <Input value={remark} onChange={setRemark} placeholder="行业说明（可选）" />
+        </div>
+      </div>
+    </Modal>
+  );
+}
+
+function IndustryTree({
+  items,
+  activeId,
+  onSelect,
+}: {
+  items: readonly IndustryTreeItem[];
+  activeId: string | null;
+  onSelect: (id: string) => void;
+}): ReactNode {
+  return (
+    <div className="lx-client-tree">
+      {items.map((root) => (
+        <div key={root.id}>
+          <button
+            type="button"
+            className={`lx-client-tree__row${root.id === activeId ? ' is-active' : ''}`}
+            onClick={() => {
+              onSelect(root.id);
+            }}
+          >
+            <span className="lx-client-tree__name">{root.name}</span>
+            <span className="lx-client-tree__count">{root.children.length}</span>
+          </button>
+          {root.children.map((child) => (
+            <button
+              key={child.id}
+              type="button"
+              className={`lx-client-tree__row is-child${child.id === activeId ? ' is-active' : ''}`}
+              onClick={() => {
+                onSelect(child.id);
+              }}
+            >
+              <span className="lx-client-tree__name">{child.name}</span>
+              <span className="lx-client-tree__count">{child.customerCount}</span>
+            </button>
+          ))}
+        </div>
+      ))}
+    </div>
+  );
+}
+
+function IndustryDetailPanel({
+  detail,
+  canManage,
+  onAddChild,
+  onEdit,
+  onRefresh,
+}: {
+  detail: IndustryDetail;
+  canManage: boolean;
+  onAddChild: () => void;
+  onEdit: () => void;
+  onRefresh: () => void;
+}): ReactNode {
+  const setStatus = useSetIndustryStatusMutation();
+  const remove = useDeleteIndustryMutation();
+  const toggle = (): void => {
+    Modal.confirm({
+      title: detail.status === 'active' ? '停用行业' : '启用行业',
+      content:
+        detail.status === 'active'
+          ? '停用后新建客户不可选择该行业；已有客户数据不受影响。'
+          : '启用后新建客户可以选择该行业。',
+      onOk: async () => {
+        try {
+          await setStatus.mutateAsync({
+            id: detail.id,
+            input: { status: detail.status === 'active' ? 'disabled' : 'active' },
+          });
+          notifySuccess(detail.status === 'active' ? '行业已停用' : '行业已启用');
+          onRefresh();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '操作失败');
+        }
+      },
+    });
+  };
+  const removeIndustry = (): void => {
+    Modal.confirm({
+      title: '删除行业',
+      content: '仅无子行业、无客户、无资产时可删除；否则只能停用。',
+      okButtonProps: { type: 'danger' },
+      onOk: async () => {
+        try {
+          await remove.mutateAsync(detail.id);
+          notifySuccess('行业已删除');
+          onRefresh();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '删除失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <>
+      <div className="lx-client-right__head">
+        <div>
+          <h2>
+            {detail.name} {statusTag(detail.status)}
+          </h2>
+          <p>
+            {detail.level === 1 ? '一级行业' : '二级行业'}
+            {detail.parentName !== null ? ` · 上级 ${detail.parentName}` : ''} · 排序{' '}
+            {detail.sortOrder}
+          </p>
+        </div>
+        <div className="lx-client-header__actions">
+          {canManage ? (
+            <>
+              {detail.level === 1 ? <Button onClick={onAddChild}>添加二级</Button> : null}
+              <Button onClick={onEdit}>编辑</Button>
+              <Button onClick={toggle}>{detail.status === 'active' ? '停用' : '启用'}</Button>
+              <Button type="danger" onClick={removeIndustry}>
+                删除
+              </Button>
+            </>
+          ) : null}
+        </div>
+      </div>
+      <div className="lx-client-right__body">
+        <section className="lx-client-section">
+          <div className="lx-client-section__head">
+            <b>基本信息</b>
+          </div>
+          <div className="lx-client-kv">
+            <div className="lx-client-kv__item">
+              <span>行业名称</span>
+              <b>{detail.name}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>层级</span>
+              <b>{detail.level === 1 ? '一级行业' : '二级行业'}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>上级行业</span>
+              <b>{detail.parentName ?? '—'}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>状态</span>
+              <b>{statusTag(detail.status)}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>客户数</span>
+              <b>{detail.customerCount}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>子行业数</span>
+              <b>{detail.references.childCount}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>资产数</span>
+              <b>{detail.assetCount}</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>更新时间</span>
+              <b>{detail.updatedAt.slice(0, 19).replace('T', ' ')}</b>
+            </div>
+          </div>
+          {detail.remark !== '' ? <div className="lx-client-hint">{detail.remark}</div> : null}
+        </section>
+        <section className="lx-client-section">
+          <div className="lx-client-section__head">
+            <b>引用客户</b>
+            <span style={{ fontSize: 12, color: 'var(--lx-color-text-secondary)' }}>
+              {detail.references.customerCount} 个
+            </span>
+          </div>
+          {detail.references.customers.length === 0 ? (
+            <div className="lx-client-hint">暂无客户</div>
+          ) : (
+            <div className="lx-client-chips">
+              {detail.references.customers.map((customer) => (
+                <span key={customer.id} className="lx-client-chip">
+                  {customer.name}
+                </span>
+              ))}
+            </div>
+          )}
+          <div className="lx-client-hint">
+            删除前需先处理子行业、客户与资产；有启用中的二级行业时禁止停用。
+          </div>
+        </section>
+      </div>
+    </>
+  );
+}
+
+/** 行业管理（选定方案 B：左两级树 + 右详情面板） */
+export function IndustriesPage(): ReactNode {
+  const canManage = usePermission(Permission.CUSTOMER_MANAGE);
+  const list = useIndustriesQuery({ limit: 100 });
+  const [selectedId, setSelectedId] = useState<string | null>(null);
+  const activeId = selectedId ?? list.data?.items[0]?.id ?? null;
+  const detail = useIndustryDetailQuery(activeId);
+  const [modal, setModal] = useState<ModalState>(null);
+  const items = useMemo(() => list.data?.items ?? [], [list.data]);
+
+  const refresh = (): void => {
+    void list.refetch();
+    void detail.refetch();
+  };
+
+  if (list.isPending) return <PageSkeleton rows={8} />;
+  if (list.error) {
+    return (
+      <div className="lx-client-page">
+        <div className="lx-client-empty">
+          <b>行业加载失败</b>
+          <span>{list.error.message}</span>
+          <Button onClick={() => void list.refetch()}>重试</Button>
+        </div>
+      </div>
+    );
+  }
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>行业管理</h1>
+          <p>维护两级行业树；客户挂末级行业，删除前需先处理子行业、客户与资产</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            <Button
+              type="primary"
+              onClick={() => {
+                setModal({ kind: 'root' });
+              }}
+            >
+              新建一级行业
+            </Button>
+          </Can>
+        </div>
+      </header>
+      <div className="lx-client-split">
+        <section className="lx-client-left">
+          <div className="lx-client-left__head">
+            <b>行业树</b>
+            <span>
+              两级 · 共 {items.length + items.reduce((sum, item) => sum + item.children.length, 0)}{' '}
+              个
+            </span>
+          </div>
+          <div className="lx-client-left__body">
+            {items.length === 0 ? (
+              <div className="lx-client-empty">
+                <b>暂无行业</b>
+                <span>先创建一级行业，再添加二级行业</span>
+              </div>
+            ) : (
+              <IndustryTree items={items} activeId={activeId} onSelect={setSelectedId} />
+            )}
+          </div>
+          <div className="lx-client-left__foot">
+            一级 {items.length} · 二级 {items.reduce((sum, item) => sum + item.children.length, 0)}
+          </div>
+        </section>
+        <section className="lx-client-right">
+          {detail.isPending || activeId === null ? (
+            <div className="lx-client-empty">
+              <b>选择行业</b>
+              <span>从左侧选择一级或二级行业查看详情</span>
+            </div>
+          ) : detail.error ? (
+            <div className="lx-client-empty">
+              <b>行业详情加载失败</b>
+              <span>{detail.error.message}</span>
+              <Button onClick={() => void detail.refetch()}>重试</Button>
+            </div>
+          ) : (
+            <IndustryDetailPanel
+              detail={detail.data}
+              canManage={canManage}
+              onAddChild={() => {
+                setModal({ kind: 'child', parentId: detail.data.id });
+              }}
+              onEdit={() => {
+                setModal({ kind: 'edit', industry: detail.data });
+              }}
+              onRefresh={refresh}
+            />
+          )}
+        </section>
+      </div>
+      {modal !== null ? (
+        <IndustryFormModal
+          state={modal}
+          parentName={
+            modal.kind === 'child'
+              ? items.find((item) => item.id === modal.parentId)?.name
+              : undefined
+          }
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}
+
+/** 供路由复用的空态 */
+export function IndustriesEmpty(): ReactNode {
+  return <div className="lx-client-empty">暂无行业</div>;
+}

apps/web/src/router.tsx

@@ -44,6 +44,36 @@ const RoleNewPage = lazy(async () => {
   return { default: module.RoleNewPage };
 });
 
+const IndustriesPage = lazy(async () => {
+  const module = await import('@/pages/system/industries/IndustriesPage');
+  return { default: module.IndustriesPage };
+});
+
+const CustomersPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomersPage');
+  return { default: module.CustomersPage };
+});
+
+const CustomerNewPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomerNewPage');
+  return { default: module.CustomerNewPage };
+});
+
+const CustomerDetailPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomerDetailPage');
+  return { default: module.CustomerDetailPage };
+});
+
+const CustomerGroupsPage = lazy(async () => {
+  const module = await import('@/pages/system/customer-groups/CustomerGroupsPage');
+  return { default: module.CustomerGroupsPage };
+});
+
+const CustomerFieldsPage = lazy(async () => {
+  const module = await import('@/pages/system/customer-fields/CustomerFieldsPage');
+  return { default: module.CustomerFieldsPage };
+});
+
 function withSkeleton(node: ReactNode): ReactNode {
   return <Suspense fallback={<PageSkeleton rows={8} />}>{node}</Suspense>;
 }
@@ -134,6 +164,54 @@ export const router = createBrowserRouter([
           </RequirePermission>
         ),
       },
+      {
+        path: 'system/industries',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<IndustriesPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<CustomersPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers/new',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_MANAGE}>
+            {withSkeleton(<CustomerNewPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers/:id',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<CustomerDetailPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customer-groups',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_GROUP_MANAGE}>
+            {withSkeleton(<CustomerGroupsPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customer-fields/approvals',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_FIELD_APPROVE}>
+            {withSkeleton(<CustomerFieldsPage />)}
+          </RequirePermission>
+        ),
+      },
       {
         path: ':moduleKey/:itemKey?',
         lazy: async () => ({

apps/web/src/routes.ts

@@ -16,6 +16,12 @@ export const ROUTES = {
     roles: '/system/roles',
     roleNew: '/system/roles/new',
     roleDetail: '/system/roles/:id',
+    industries: '/system/industries',
+    customers: '/system/customers',
+    customerNew: '/system/customers/new',
+    customerDetail: '/system/customers/:id',
+    customerGroups: '/system/customer-groups',
+    customerFields: '/system/customer-fields/approvals',
   },
   unauthorized: '/401',
   forbidden: '/403',
@@ -34,6 +40,12 @@ export type RoutePath =
   | typeof ROUTES.system.roles
   | typeof ROUTES.system.roleNew
   | typeof ROUTES.system.roleDetail
+  | typeof ROUTES.system.industries
+  | typeof ROUTES.system.customers
+  | typeof ROUTES.system.customerNew
+  | typeof ROUTES.system.customerDetail
+  | typeof ROUTES.system.customerGroups
+  | typeof ROUTES.system.customerFields
   | typeof ROUTES.unauthorized
   | typeof ROUTES.forbidden
   | typeof ROUTES.notFound
@@ -49,6 +61,16 @@ export function roleDetailPath(roleId: string): string {
   return `${ROUTES.system.roles}/${encodeURIComponent(roleId)}`;
 }
 
+/** 客户详情深链：`/system/customers/{id}` */
+export function customerDetailPath(customerId: string): string {
+  return `${ROUTES.system.customers}/${encodeURIComponent(customerId)}`;
+}
+
+/** 新建客户（四步向导） */
+export function customerNewPath(): string {
+  return ROUTES.system.customerNew;
+}
+
 /** 新建角色深链；带来源角色时作为复制模板预填（特殊权限不随复制带入） */
 export function roleNewPath(sourceRoleId?: string): string {
   return sourceRoleId === undefined

apps/web/src/styles/client.css

@@ -0,0 +1,526 @@
+/* A3 客户与行业页面（混搭布局：客户域 A / 行业与客户组 B / 字段审批 A） */
+.lx-client-page {
+  display: flex;
+  flex-direction: column;
+  gap: 16px;
+  min-height: 0;
+  flex: 1;
+}
+.lx-client-header {
+  display: flex;
+  align-items: flex-start;
+  gap: 16px;
+}
+.lx-client-header h1 {
+  margin: 0;
+  font-size: 20px;
+  line-height: 28px;
+  font-weight: 600;
+}
+.lx-client-header p {
+  margin: 2px 0 0;
+  font-size: 12px;
+  line-height: 18px;
+  color: var(--lx-text-2, #8f959e);
+}
+.lx-client-header__actions {
+  margin-left: auto;
+  display: flex;
+  gap: 8px;
+  flex: none;
+}
+.lx-client-filters {
+  display: flex;
+  align-items: center;
+  gap: 10px;
+  flex-wrap: wrap;
+}
+.lx-client-split {
+  display: flex;
+  gap: 16px;
+  flex: 1;
+  min-height: 0;
+}
+.lx-client-left {
+  width: 380px;
+  flex: none;
+  background: #fff;
+  border: 1px solid var(--lx-border, #e5e8ef);
+  border-radius: 10px;
+  display: flex;
+  flex-direction: column;
+  overflow: hidden;
+}
+.lx-client-left__head {
+  height: 48px;
+  flex: none;
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  padding: 0 14px;
+  border-bottom: 1px solid #eef1f6;
+}
+.lx-client-left__head b {
+  font-size: 13px;
+}
+.lx-client-left__head span {
+  margin-left: auto;
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-left__body {
+  flex: 1;
+  min-height: 0;
+  overflow: auto;
+  padding: 8px;
+}
+.lx-client-left__foot {
+  height: 40px;
+  flex: none;
+  display: flex;
+  align-items: center;
+  padding: 0 14px;
+  border-top: 1px solid #eef1f6;
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-right {
+  flex: 1;
+  min-width: 0;
+  background: #fff;
+  border: 1px solid var(--lx-border, #e5e8ef);
+  border-radius: 10px;
+  display: flex;
+  flex-direction: column;
+  overflow: hidden;
+}
+.lx-client-right__head {
+  flex: none;
+  padding: 16px 18px;
+  border-bottom: 1px solid #eef1f6;
+  display: flex;
+  align-items: flex-start;
+  gap: 12px;
+}
+.lx-client-right__head h2 {
+  margin: 0;
+  font-size: 16px;
+  line-height: 24px;
+}
+.lx-client-right__head p {
+  margin: 2px 0 0;
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-right__head .lx-client-header__actions {
+  margin-left: auto;
+}
+.lx-client-right__body {
+  flex: 1;
+  min-height: 0;
+  overflow: auto;
+  padding: 16px 18px 20px;
+}
+.lx-client-tree {
+  display: flex;
+  flex-direction: column;
+  gap: 2px;
+}
+.lx-client-tree__row {
+  display: flex;
+  align-items: center;
+  gap: 6px;
+  height: 34px;
+  padding: 0 8px;
+  border-radius: 6px;
+  background: transparent;
+  color: #646a73;
+  font-size: 13px;
+  text-align: left;
+}
+.lx-client-tree__row:hover {
+  background: #f2f4f7;
+  color: #1f2329;
+}
+.lx-client-tree__row.is-active {
+  background: #e8f1ff;
+  color: #1677ff;
+}
+.lx-client-tree__row.is-child {
+  padding-left: 30px;
+  height: 30px;
+}
+.lx-client-tree__name {
+  flex: 1;
+  min-width: 0;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+}
+.lx-client-tree__count {
+  font-size: 11px;
+  color: #8f959e;
+}
+.lx-client-tree__row.is-active .lx-client-tree__count {
+  color: #1677ff;
+}
+.lx-client-table-card {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  overflow: hidden;
+}
+.lx-client-empty {
+  display: flex;
+  flex-direction: column;
+  align-items: center;
+  justify-content: center;
+  gap: 8px;
+  padding: 48px 24px;
+  color: #646a73;
+  font-size: 12px;
+}
+.lx-client-empty b {
+  font-size: 13px;
+  color: #1f2329;
+}
+.lx-client-grid {
+  display: grid;
+  grid-template-columns: 200px minmax(0, 1fr) 280px;
+  gap: 16px;
+  align-items: start;
+}
+.lx-client-anchors {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  padding: 8px;
+  display: flex;
+  flex-direction: column;
+  gap: 2px;
+  position: sticky;
+  top: 0;
+}
+.lx-client-anchors a {
+  display: flex;
+  align-items: center;
+  height: 32px;
+  padding: 0 10px;
+  border-radius: 6px;
+  font-size: 13px;
+  color: #646a73;
+}
+.lx-client-anchors a:hover {
+  background: #f2f4f7;
+  color: #1f2329;
+}
+.lx-client-panel {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  padding: 18px 20px;
+  min-width: 0;
+}
+.lx-client-side {
+  display: flex;
+  flex-direction: column;
+  gap: 14px;
+}
+.lx-client-sidecard {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  padding: 14px 16px;
+}
+.lx-client-sidecard h3 {
+  margin: 0 0 8px;
+  font-size: 13px;
+  font-weight: 600;
+}
+.lx-client-kv {
+  display: grid;
+  grid-template-columns: repeat(2, minmax(0, 1fr));
+  gap: 14px 28px;
+}
+.lx-client-kv__item span {
+  display: block;
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-kv__item b {
+  display: block;
+  margin-top: 2px;
+  font-size: 13px;
+  font-weight: 500;
+}
+.lx-client-section {
+  padding-bottom: 16px;
+  margin-bottom: 16px;
+  border-bottom: 1px solid #eef1f6;
+}
+.lx-client-section:last-child {
+  border-bottom: 0;
+  margin-bottom: 0;
+  padding-bottom: 0;
+}
+.lx-client-section__head {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  gap: 10px;
+  margin-bottom: 10px;
+}
+.lx-client-section__head b {
+  font-size: 14px;
+}
+.lx-client-hint {
+  margin-top: 8px;
+  font-size: 12px;
+  line-height: 18px;
+  color: #646a73;
+}
+.lx-client-tag {
+  display: inline-flex;
+  align-items: center;
+  height: 22px;
+  padding: 0 7px;
+  border-radius: 4px;
+  font-size: 11px;
+}
+.lx-client-tag--active {
+  background: #e8ffea;
+  color: #008a24;
+}
+.lx-client-tag--paused {
+  background: #fff4e8;
+  color: #d25f00;
+}
+.lx-client-tag--ended {
+  background: #f2f4f7;
+  color: #646a73;
+}
+.lx-client-tag--disabled {
+  background: #f2f4f7;
+  color: #646a73;
+}
+.lx-client-banner {
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  padding: 10px 12px;
+  border-radius: 6px;
+  font-size: 12px;
+}
+.lx-client-banner--paused {
+  background: #fff4e8;
+  color: #d25f00;
+}
+.lx-client-banner--ended {
+  background: #f2f4f7;
+  color: #646a73;
+}
+.lx-client-chips {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 6px;
+}
+.lx-client-chip {
+  height: 28px;
+  padding: 0 9px;
+  border-radius: 6px;
+  background: #fafbfc;
+  border: 1px solid #eef1f6;
+  font-size: 12px;
+  display: inline-flex;
+  align-items: center;
+  gap: 5px;
+}
+.lx-client-newgrid {
+  display: grid;
+  grid-template-columns: 260px minmax(0, 1fr);
+  gap: 16px;
+  flex: 1;
+  min-height: 0;
+}
+.lx-client-stepnav {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  padding: 16px;
+}
+.lx-client-formcard {
+  background: #fff;
+  border: 1px solid #e5e8ef;
+  border-radius: 10px;
+  display: flex;
+  flex-direction: column;
+  overflow: hidden;
+}
+.lx-client-formcard__body {
+  padding: 20px 22px;
+  flex: 1;
+  overflow: auto;
+}
+.lx-client-formcard__foot {
+  height: 60px;
+  flex: none;
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  padding: 0 20px;
+  border-top: 1px solid #eef1f6;
+}
+.lx-client-formcard__foot .spacer {
+  flex: 1;
+}
+.lx-client-formgrid {
+  display: grid;
+  grid-template-columns: repeat(2, minmax(0, 1fr));
+  gap: 16px 20px;
+}
+.lx-client-formgrid .is-full {
+  grid-column: 1 / -1;
+}
+.lx-client-field {
+  display: flex;
+  flex-direction: column;
+  gap: 6px;
+}
+.lx-client-field > label {
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-field > label i {
+  color: #f53f3f;
+  font-style: normal;
+}
+.lx-client-memberlist {
+  display: flex;
+  flex-direction: column;
+  gap: 4px;
+  margin-top: 12px;
+}
+.lx-client-memberrow {
+  display: flex;
+  align-items: center;
+  gap: 10px;
+  padding: 8px 10px;
+  border: 1px solid #eef1f6;
+  border-radius: 6px;
+}
+.lx-client-memberrow b {
+  font-size: 13px;
+  font-weight: 500;
+}
+.lx-client-memberrow span {
+  margin-left: auto;
+  font-size: 12px;
+  color: #646a73;
+}
+.lx-client-assetempty {
+  border: 1px dashed #d0d5dd;
+  border-radius: 6px;
+  background: #fafbfc;
+  padding: 20px;
+  font-size: 12px;
+  line-height: 20px;
+  color: #646a73;
+}
+.lx-client-assetempty b {
+  display: block;
+  font-size: 13px;
+  color: #1f2329;
+  margin-bottom: 4px;
+}
+@media (max-width: 1280px) {
+  .lx-client-grid {
+    grid-template-columns: 180px minmax(0, 1fr);
+  }
+  .lx-client-grid .lx-client-side {
+    display: none;
+  }
+  .lx-client-left {
+    width: 330px;
+  }
+}
+.lx-client-table {
+  width: 100%;
+  border-collapse: collapse;
+  font-size: 13px;
+  table-layout: fixed;
+}
+.lx-client-table th {
+  height: 40px;
+  padding: 0 14px;
+  text-align: left;
+  background: #fafbfc;
+  border-bottom: 1px solid #eef1f6;
+  color: #646a73;
+  font-size: 12px;
+  font-weight: 500;
+  white-space: nowrap;
+}
+.lx-client-table td {
+  padding: 12px 14px;
+  border-bottom: 1px solid #eef1f6;
+  color: #646a73;
+  vertical-align: middle;
+  line-height: 20px;
+}
+.lx-client-table tbody tr {
+  cursor: pointer;
+}
+.lx-client-table tbody tr:hover {
+  background: #f8fbff;
+}
+.lx-client-table td b {
+  font-weight: 500;
+  color: #1f2329;
+}
+.lx-client-sub {
+  display: block;
+  font-size: 11px;
+  color: #646a73;
+}
+.lx-client-muted {
+  color: #646a73;
+  font-size: 12px;
+}
+.lx-client-count {
+  display: inline-flex;
+  align-items: center;
+  height: 22px;
+  padding: 0 7px;
+  border-radius: 4px;
+  background: #f2f4f7;
+  color: #646a73;
+  font-size: 12px;
+  font-variant-numeric: tabular-nums;
+}
+.lx-client-count.is-full {
+  background: #fff4e8;
+  color: #d25f00;
+}
+.lx-client-tablefoot {
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  padding: 10px 14px;
+  font-size: 12px;
+  color: #646a73;
+  border-top: 1px solid #eef1f6;
+}
+.lx-client-tablefoot .semi-button {
+  margin-left: auto;
+}
+.lx-client-back {
+  display: inline-flex;
+  align-items: center;
+  gap: 4px;
+  font-size: 12px;
+  color: #646a73;
+  margin-bottom: 4px;
+}
+.lx-client-back:hover {
+  color: #1677ff;
+}

docs/PRD/灵犀-信息流广告素材一站式生产平台PRD.md

@@ -652,13 +652,13 @@ flowchart LR
 
 #### 5.4.2　客户管理
 
-**行业与客户是资产划分的两级目录**：行业 = 客户的业务属性（电商 / 金融等），客户 = 行业下的具体服务对象。信息模块以「行业 → 客户」上下级菜单呈现，是全部资产与生产任务的根节点。
+**行业与客户是资产划分的两级目录**：行业本身为两级树（一级行业 = 业务属性，如电商 / 金融；二级行业 = 细分分类，如服饰鞋包 / 信贷），客户挂末级行业。信息模块以「行业树 → 客户」上下级菜单呈现，是全部资产与生产任务的根节点。
 
 最小集：客户名称 / 简称（**简称必填**，用于全部自动命名）、所属行业（绑定一个行业包，可申请客户级覆盖）、服务状态（在服务 / 暂停 / 结束）、内部负责人与客户侧对接人、交付偏好（命名习惯、目录结构、常用规格、素材禁忌）、客户资产包、自定义字段（分两层，见下）。
 
 - **自定义字段分两层**：基础信息字段由运营录入时自由追加键值对（如门店编号、内部产品代码），每客户 ≤ 10 个，**只用于检索与报表，永不进入生成**；需要进入生成或参与校核的字段走 5.4.9 审批（≤ 5 个）。
-- **唯一性**：行业名称全局唯一；客户名称在同一行业内唯一。
-- **不可跨行业移动**：客户必须归属一个行业，调整行业走「停用 + 新建」；删除行业前须校验其下无客户、无资产，否则只能停用。
+- **唯一性**：一级行业名称全局唯一；二级行业名称在同一父级下唯一（不同一级行业下可重名）；客户名称在同一末级行业下唯一。
+- **不可跨行业移动**：客户必须归属一个末级行业，调整行业走「停用 + 新建」；删除行业前须校验其下无子行业、无客户、无资产，否则只能停用；有启用中的子行业时禁止停用。
 - **新建客户时可套用行业资产包**：选行业 → 带出模板、场景、人物、提示词、卖点 → 替换为客户 Logo 与警示语。这是"新客户冷启动 ≤ 1 个工作日"的落地方式。
 - **客户组**：把客户按行业 / 团队 / 服务等级分组；客户组是批量授权与数据范围的最小单位，避免逐个客户分配权限（见 5.4.3）。
 - 客户暂停时只读，不能发起新生成；结束时全部只读，资产转"只读资产"。
@@ -785,9 +785,10 @@ flowchart LR
 | 脚本方向 | 口播 / 剧情 / 测评 / 种草 / 情景…，可按行业收窄 |
 | 情绪与风格 | 亲和 / 专业 / 激情 / 幽默 / 悬念 |
 | 人群标签 | 年龄 / 性别 / 身份 / 消费力，可扩展 |
-| 行业二级 | 电商 → 服饰鞋包 / 美妆个护…；金融 → 信贷 / 保险 / 理财 |
 | 素材形态 | 展示 / 口播 / 剧情 / 图文动效 / 信息图 |
 
+> 注：「行业二级」不再作为字典项，改由 `industries` 两级行业树承载（ADR-002）；其余字典口径不变。
+
 **变更规则**：字典变更**只影响新数据，历史数据保留快照**；否则改一次字典，历史统计全部失真。
 
 **通用枚举模型**：所有字典共用一张枚举表（类型 + 编码 + 名称 + 父编码 + 所属行业 + 排序 + 启用），一张表同时承载行业二级树与受控词表；编码不可改、名称可改；按行业作用域继承——查询取「本行业 + 父行业 + 通用」三层合并，行业包只覆盖差异项。
@@ -948,7 +949,7 @@ flowchart LR
 | R-17 | 超级管理员保护 | 超管角色不可删改停用；授予超管须二次确认并审计；建议 ≤ 2 人 |
 | R-18 | 职责互斥 | 生成与审核、行业包编辑与发布、字段申请与审批不可同属一个角色（超级管理员除外） |
 | R-19 | 视频方向与脚本方向边界 | 脚本方向决定"说什么"（钩子与结构），视频方向决定"怎么呈现"（口播 / 剧情 / 产品展示）；二者并列、不合并 |
-| R-20 | 行业 / 客户目录 | 行业是客户的业务属性，两级目录为全部资产的归属根节点；客户不可跨行业移动，行业名称全局唯一、客户名称同一行业内唯一 |
+| R-20 | 行业 / 客户目录 | 行业本身为两级树（一级行业 → 二级行业），客户挂末级行业；行业与客户构成资产归属的两级目录；客户不可跨行业移动，一级行业名称全局唯一、二级行业名称在同一父级下唯一、客户名称在同一末级行业下唯一 |
 | R-21 | 脚本编号唯一 | 过审入库时按 `客户编码-YYMMDD+序号` 原子分配；草稿不占号；编号一经分配不重用、不可改 |
 | R-22 | 客户审核链接安全 | 免登录链接须签名 + 有效期 + 限范围（只读 / 可改稿）；链接可随时作废；改稿保留原稿快照与操作人 |
 | R-23 | 提示词与模型配置版本化 | 保存即快照、可回滚；任务创建时记录所用版本号，事后可复现「当时为什么生成成这样」 |

docs/adr/ADR-002-两级行业目录.md

@@ -0,0 +1,126 @@
+# ADR-002　行业目录：由单层改为两级树，客户挂末级行业
+
+| 项 | 内容 |
+| --- | --- |
+| 状态 | 已接受（2026-11-03，用户确认 A3 口径） |
+| 决策人 | 产品 / 技术负责人（用户） |
+| 记录人 | 工程 Lead |
+| 关联 | 开发计划 V0.1 §6.4 A3、§7.4、§12.1 M0 DoD、附录 C；PRD V1.6 §5.4.2 / §5.4.5、R-20；技术架构 V0.4 §5.3 / §5.4.1 / §6.3.2；ADR-001 |
+| 影响范围 | `client` 模块、`industry` 模块（行业包绑定）、`catalog` / `script` / `media` / `asset` 的行业维度、数据范围与统计报表、A4 字典口径、开发计划与 PRD/架构文档 |
+
+## 背景
+
+PRD R-20 与技术架构 §5.3 均把 `industries` 描述为**单层行业目录**（「行业 = 客户的业务属性」，名称全局唯一），「行业二级（电商 → 服饰鞋包 / 美妆个护）」在 PRD §5.4.5 中作为 A4 字典项处理；开发计划 §6.4 A3-BE-01 也按单层 `industries` 描述。
+
+A3 开卡前用户确认：行业目录需要**两级树**（一级行业 → 二级行业），客户归属到末级行业。该口径与既有文档冲突，且影响客户归属、行业包匹配、数据范围、统计与 A4 字典边界，属于 AGENTS §0.4 要求先提 ADR 的决策。
+
+## 决策
+
+### D1　行业为两级树，最多两级
+
+`industries` 表增加：
+
+| 字段 | 类型 | 说明 |
+| --- | --- | --- |
+| `parent_id` | ulid FK → industries，可空 | 一级行业为空；二级行业指向一级行业 |
+| `level` | smallint | 1 / 2；由服务端按 `parent_id` 推导并校验 |
+| `sort_order` | int | 同级排序，默认 10 |
+| `status` | varchar | 启用 / 停用 |
+| `remark` | varchar(200) | 备注 |
+
+约束：
+
+- 仅允许两级；二级行业下不可再建子行业（应用层校验 + 数据库可选触发器兜底）。
+- 一级行业 `parent_id IS NULL AND level = 1`；二级行业 `parent_id NOT NULL AND level = 2`。
+- 客户只挂末级行业，详见 D2。
+
+### D2　客户挂末级行业，行业包按祖先回退
+
+- 客户 `industry_id` 指向**末级行业**：有子行业的一级行业不可被客户选择；一级行业无子行业时可直接选择。
+- 客户创建后不可跨行业移动；调整行业走「停用 + 新建」（PRD R-20 原口径不变）。
+- 行业包匹配按「精确行业 → 一级行业 → 默认」回退（B0 落地）；行业顾问/行业指南同样按「二级 → 一级 → default → 内置准则」匹配（PRD §5.4.7 / §7.x）。
+- 行业级资产包、行业级字段覆盖等按「客户所属末级行业 → 一级行业」继承。
+
+### D3　行业名称唯一性：一级全局唯一 + 二级同父唯一
+
+- 一级行业名称全局唯一。
+- 二级行业名称在同一 `parent_id` 下唯一；不同一级行业下允许重名（如「其他」）。
+- 客户名称仍在同一末级行业下唯一（`(industry_id, name)` 唯一，原口径不变）。
+
+### D4　删除与停用：只停用 + 引用保护
+
+- 删除：无子行业、无客户、无资产时才可删除；否则只能停用。
+- 停用：有启用中的子行业时禁止停用，提示先处理子级；有客户时允许停用，停用后新建客户不可选该行业，已有客户数据不受影响。
+- 停用一级行业不级联停用子级；需逐级处理，避免一次操作影响面过大。
+
+### D5　权限复用现有 30 个权限点
+
+A3 行业管理不新增权限点：
+
+- 查看：`customer:read`；写（新建 / 编辑 / 停用 / 删除）：`customer:manage`。
+- 开发计划附录 C 写的 `industry_pack:view` 在 A2 定稿的 30 个权限点中不存在，按本 ADR 回写为 `customer:read`；`industry:manage` 仍表示行业包编辑（B0）。
+
+### D6　「行业二级」从 A4 字典中移除
+
+PRD §5.4.5 的「行业二级」字典项改由 `industries` 两级树承载；A4 字典保留其他受控词表。A4-BE-01 的「三层合并（本行业 + 父行业 + 通用）」中的「行业作用域」按两级树的祖先链解释。
+
+## 备选方案
+
+| 方案 | 结论 | 原因 |
+| --- | --- | --- |
+| 保持单层行业（PRD/架构原文） | 未采用 | 用户明确要求两级；单层无法表达「电商 → 服饰鞋包」的行业分类 |
+| 单层落地 + 预留 `parent_id` | 未采用 | 本期 UI 与客户选择就要两级联动，预留字段会造成前后端口径分叉 |
+| 行业二级放 A4 字典 | 未采用 | 字典项没有行业归属/状态/引用保护，且客户 `industry_id` 无法稳定指向二级；A3 就需要行业树维护 |
+| **两级树 + 客户挂末级（本 ADR）** | 采用 | 与用户口径一致；行业包按祖先回退，保留单层时期的继承语义 |
+
+## 后果
+
+### 正面
+
+- 行业分类可表达一级/二级，客户归属更精确；行业包可在任一级配置并向下继承。
+- 行业二级不再依赖 A4 字典，A3 即可交付完整行业树维护。
+- 权限点不新增，复用 A2 定稿目录，治理成本低。
+
+### 负面 / 代价
+
+- 与 PRD R-20、技术架构 `industries`、开发计划 A3/A4/M0 DoD 的原文冲突，必须同步修订，否则文档与实现不一致。
+- 客户归属校验从「行业存在」升级为「行业存在且为末级」，A2 `CustomerDirectory` 与数据范围解析需按末级行业返回客户。
+- 行业统计、报表、行业包匹配需处理祖先链，查询复杂度上升。
+- 历史数据若已按单层行业写入（当前本地库无行业数据），需 `parent_id` 置空并标记为一级行业；A3 首次建表，不涉及存量迁移。
+
+### 迁移 / 兼容策略
+
+A3 首次创建 `industries` 表即按两级结构落地，采用 expand → migrate → contract：
+
+1. 建表含 `parent_id` / `level` / `sort_order` / `status` / `remark`；
+2. 迁移脚本对存量行业（如有）设 `parent_id = NULL, level = 1`；
+3. 应用层先写 `level`，后续若需严格约束再补触发器 / 检查约束；
+4. 回滚：删除新增列即可回到单层语义（客户 `industry_id` 仍指向原行业）。
+
+## 待办 / 回写清单
+
+| 文件 | 章节 | 需要改成什么 |
+| --- | --- | --- |
+| `docs/PRD/灵犀-信息流广告素材一站式生产平台PRD.md` | R-20 | 明确行业两级树、客户挂末级、一级全局唯一 / 二级同父唯一 |
+| 同上 | §5.4.2 | 客户所属行业改为末级行业；补充两级树与停用/删除规则 |
+| 同上 | §5.4.5 | 「行业二级」从字典表移除，注明由 `industries` 两级树承载 |
+| 同上 | §5.4.7 / §7.x 行业指南 | 明确「二级 → 一级 → default」回退 |
+| `docs/技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md` | §5.3 表清单 | `industries` 增加 `parent_id` / `level`，约束改为「最多两级、一级全局唯一、二级同父唯一」 |
+| 同上 | §5.4.1 `customers` | `industry_id` 指向末级行业；补充「客户不可挂有子行业的一级行业」 |
+| 同上 | §6.3.2 | 行业接口权限改为 `customer:read` / `customer:manage`；补充两级树与删除/停用校验 |
+| `docs/开发计划/灵犀_信息流素材生产平台_开发计划_V0.1.md` | §6.4 A3-BE-01 | 改为两级行业树；删除/停用规则按 ADR-002 D4 |
+| 同上 | §7.4 | 页面口径补充「一级/二级树、客户挂末级」 |
+| 同上 | §12.1 M0 DoD | 「行业两级」改为「行业两级树（一级 → 二级），客户挂末级」 |
+| 同上 | 附录 C | `/system/industries` 权限改为 `customer:read` / `customer:manage` |
+| `docs/开发计划/灵犀_A2角色权限与数据范围_实施报告_V0.1.md` | §5 遗留 1 | 注明 A3 接入真实客户目录时按末级行业返回客户 |
+| `README.md` / `AGENTS.md` | 文档索引 / 事实基线 | 视需要补充 ADR-002 与行业口径变更 |
+
+> 文档同步按 AGENTS §0.4「先改文档，再改代码」执行；本 ADR 先于 A3 后端实现落地。
+
+## 关联
+
+- [ADR-001 权限点目录与六类数据范围](ADR-001-权限点目录与六类数据范围.md)
+- 开发计划 V0.1 §6.4 A3、§7.4、§12.1
+- PRD V1.6 R-20、§5.4.2、§5.4.5
+- 技术架构 V0.4 §5.3、§5.4.1、§6.3.2
+- 前端原型：`design/a3-ui-v1/`（三套候选，待用户选择）

docs/adr/README.md

@@ -6,6 +6,7 @@
 | 编号 | 决策 | 状态 | 日期 | 关联 |
 | --- | --- | --- | --- | --- |
 | [ADR-001](ADR-001-权限点目录与六类数据范围.md) | 角色权限模型：权限点目录保留 `read/write` 只增不改、特殊权限五项 6 编码、SoD 三对互斥、六类数据范围全链路 + `CustomerDirectory` 端口、超管隐式全集、A2 审计先结构化日志 | 已接受 | 2026-11-03 | A2 / A3 / DP-14 |
+| [ADR-002](ADR-002-两级行业目录.md) | 行业目录由单层改为两级树（一级 → 二级），客户挂末级行业，一级全局唯一 / 二级同父唯一，只停用 + 引用保护，「行业二级」从 A4 字典移除 | 已接受 | 2026-11-03 | A3 / A4 / B0 |
 
 ## 新增流程
 

docs/开发计划/灵犀_A3客户与行业目录_实施报告_V0.1.md

@@ -0,0 +1,158 @@
+# 灵犀 A3 客户与行业目录 · 实施报告 V0.1
+
+| 项 | 内容 |
+| --- | --- |
+| 实施日期 | 2026-11-03 |
+| 批次 | A3（客户与行业目录） |
+| 状态 | 已完成，门禁通过；未推送 |
+| 依据 | 开发计划 V0.1 §6.4 / §7.4 / §12.1 / 附录 C；PRD V1.6 §5.4.2 / §5.4.9、R-07 / R-20；技术架构 V0.4 §5.3 / §5.4.1 / §6.3.2；ADR-002 |
+| 决策记录 | [ADR-002 两级行业目录](../adr/ADR-002-两级行业目录.md) |
+| 视觉基线 | A0「方向 A · 云白蓝」；A3 用户选定混搭：**行业管理 B / 客户列表 A / 客户详情 A / 新建客户 B / 客户组 B / 字段审批 A** |
+
+---
+
+## 1　范围与完成度
+
+| 任务 | 内容 | 状态 |
+| --- | --- | --- |
+| A3-BE-01 | 两级行业树（一级 → 二级）、名称唯一、停用/删除引用保护 | ✅ |
+| A3-BE-02 | 客户档案、简称必填、同末级行业唯一、状态机（在服务 / 暂停 / 结束） | ✅ |
+| A3-BE-03 | 客户组与成员，客户组作为数据范围最小单位 | ✅ |
+| A3-BE-04 | 客户级字段申请 / 审批，进入生成 ≤ 5，超限 40001 | ✅ |
+| A3-BE-05 | 客户上下文与归属校验，跨客户 404；真实 `CustomerDirectory` | ✅ |
+| A3-FE-01 | 行业管理（B：左两级树 + 右详情） | ✅ |
+| A3-FE-02 | 客户列表 / 详情（A）、四步新建（B） | ✅ |
+| A3-FE-03 | 客户组（B：左列表 + 右成员） | ✅ |
+| A3-FE-04 | 字段申请与审批（A：全宽表格 + 审批弹窗） | ✅ |
+| A3-QA-01 | 唯一性 / 状态 / 范围 / 字段上限用例 + 浏览器 e2e | ✅ |
+
+> 用户确认口径：两级行业树、客户挂末级行业、一级全局唯一 + 二级同父唯一、只停用 + 引用保护、字段双层、资产包留入口、客户转交纳入 A3、复用现有 30 个权限点。
+
+---
+
+## 2　交付物
+
+### 2.1　文档与决策
+
+- 新增 [ADR-002 两级行业目录](../adr/ADR-002-两级行业目录.md) 并登记 ADR 索引；含 PRD / 技术架构 / 开发计划回写清单。
+- 同步 PRD R-20 / §5.4.2 / §5.4.5、技术架构 §5.3 / §5.4.1 / §6.3.2、开发计划 §6.4 / §7.4 / §12.1 / 附录 C。
+- 前端原型：`design/a3-ui-v1/`（三套候选 + 独立评审 + 用户选定混搭）；实现截图：`design/a3-ui-v1/impl/`。
+
+### 2.2　共享契约（`packages/shared`）
+
+- `schemas/client.ts`：行业两级树 / 引用、客户档案与状态、客户组、客户级字段、转交、列表 query；写接口 `.strict()`。
+- 上限常量 `CUSTOMER_BASE_FIELD_LIMIT = 10`、`CUSTOMER_GEN_FIELD_LIMIT = 5`（A4 迁入 `system_configs`，R-26）。
+- `schemas/client.spec.ts`：行业 / 客户 / 客户组 / 字段契约覆盖。
+
+### 2.3　数据库与种子
+
+- 迁移 `prisma/migrations/20261103130048_a3_client_industry_customer/`（expand）：
+  - `industries`：`parent_id` / `level` / `sort_order` / `status` / `remark`；部分唯一索引（一级全局唯一、二级同父唯一）；两级 CHECK 与非自引用 CHECK；
+  - `customers`：`industry_id`、`short_name`、状态、负责人、对接人、偏好 JSONB、基础字段 JSONB、软删除；
+  - `customer_groups` / `customer_group_members`；
+  - `customer_fields`：进入生成与审批状态、申请人 / 审批人、驳回原因。
+- `prisma/seed.ts`：幂等写入 电商（服饰鞋包 / 美妆个护）、金融（信贷）、2 个客户、1 个客户组、4 条客户字段（1 条待审批）。
+- `prisma/SEED.md` 待同步（见遗留）。
+
+### 2.4　后端（`apps/api/src/modules/client`）
+
+| 接口 | 说明 |
+| --- | --- |
+| `GET/POST /industries`、`GET/PATCH/DELETE /industries/{id}`、`PATCH /industries/{id}/status` | 两级树、引用、停用/删除保护 |
+| `GET/POST /customers`、`GET/PATCH /customers/{id}`、`PATCH /customers/{id}/status` | 列表（ScopeContext 客户维度）、详情（跨客户 404）、状态机 |
+| `POST /customers/{id}/transfer`、`PUT /customers/{id}/groups`、`POST /customers/{id}/apply-industry-pack` | 转交、客户组、B0 空态 |
+| `GET/POST /customer-groups`、`GET/PATCH/DELETE /customer-groups/{id}`、`POST /customer-groups/{id}/members` | 客户组与成员幂等 |
+| `GET /customer-fields`、`POST /customer-fields/{id}/approve`、`GET/POST /customers/{id}/fields` | 审批队列、通过/驳回（驳回原因必填） |
+| `POST /users/{id}/transfer-customers` | 保留 A1 路径，由 client 模块落地批量转交 |
+
+- 真实 `PrismaCustomerDirectory` 替换 `EmptyCustomerDirectory`；六类数据范围解析接入客户 / 客户组 / 部门 / 创建人。
+- 客户上下文：所有客户读写携带 `ScopeContext`；跨客户统一 404；客户组删除前校验 `data_scopes` 引用。
+- 审计：行业 / 客户 / 客户组 / 字段 / 转交均带 `@Audit()` 结构化日志（A5 落库）。
+- 测试：`client.int.spec.ts` 6 条（行业唯一/停用停用、客户唯一/跨客户/状态机、客户组范围、字段审批/超限、转交、状态只读）。
+
+### 2.5　前端（`apps/web`）
+
+| 页面 | 路由 | 选定布局 |
+| --- | --- | --- |
+| 行业管理 | `/system/industries` | B：左两级树 + 右详情（白底卡片） |
+| 客户列表 | `/system/customers` | A：全宽表格 + 筛选条 |
+| 客户详情 | `/system/customers/:id` | A：左锚点 + 中列 + 右侧状态 |
+| 新建客户 | `/system/customers/new` | B：左侧步骤 + 右侧表单，四步可回退 |
+| 客户组 | `/system/customer-groups` | B：左列表 + 右成员 |
+| 客户字段审批 | `/system/customer-fields/approvals` | A：全宽表格 + 通过/驳回弹窗 |
+
+- 侧边栏更名：「客户」→「客户管理」、「行业树」→「行业管理」；新增「客户组」；「客户字段」指向审批页，权限 `customer_field:approve`。
+- 样式：`styles/client.css` 复用 `--lx-*` token；未新增依赖、未内联 SVG（图标走 `@lingxi/ui/icons`）。
+- API：`api/customers.ts` + `hooks/queries/use-client.ts`，全部用 shared Zod schema 解析。
+
+---
+
+## 3　验证结果
+
+| 门禁 | 命令 | 结果 |
+| --- | --- | --- |
+| 格式 | `pnpm format:check` | ✅ |
+| Lint | `pnpm lint` | ✅ 0 warning |
+| 类型 | `pnpm typecheck` | ✅ 10/10 tasks |
+| 单测 | `pnpm test` | ✅ shared 131 / api 90 / web 125，共 346 |
+| 集成 | `pnpm test:int` | ✅ 5 文件 / 39 条（含 A3 client 6 条） |
+| 浏览器 e2e | `A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts` | ✅ 1 passed（11.6s） |
+| 构建 | `pnpm build` | ✅ 8/8 tasks |
+| OpenAPI | `pnpm openapi:export` | ✅ 新增 industries / customers / customer-groups / customer-fields 路径 |
+
+浏览器验证（真实 API + PG + Chrome）：登录 → 行业管理树/详情 → 客户列表 → 客户详情 → 新建客户 → 客户组 → 字段审批六页均正常渲染；控制台仅 favicon 404。截图：`design/a3-ui-v1/impl/`。
+
+---
+
+## 4　关键口径与实现说明
+
+1. **两级行业**：`level` 由 `parent_id` 推导；数据库 CHECK 保证「parent 为空 ⇔ level=1」，服务层禁止二级下再建子级；名称唯一通过部分唯一索引兜底。
+2. **客户挂末级**：`assertLeafIndustry` 校验；客户更新不接收 `industryId`，跨行业移动走停用 + 新建。
+3. **状态机**：在服务 ⇄ 暂停；在服务 / 暂停 → 结束；结束不可逆。暂停 / 结束客户更新、字段申请、转交均返回 40903。
+4. **字段双层**：基础字段在 `customers.custom_fields` JSONB（≤10，免审批）；`customer_fields` 只承载结构化 / 进入生成字段，进入生成需审批，按「占用槽位」计数（含待审批、不含已驳回）。
+5. **数据范围**：`CustomerDirectory` 真实实现；客户列表按 `customerIds` 过滤；单条跨客户读统一 404；客户组数据范围用例已验证。
+6. **客户转交**：`/customers/{id}/transfer` 需 `customer:transfer`；`/users/{id}/transfer-customers` 保留 A1 路径，允许 `customer:transfer` 或 `user:manage`。
+7. **资产包**：`POST /customers/{id}/apply-industry-pack` 当前返回 42201「B0 批次提供」，前端显示空态，不伪造数据。
+
+---
+
+## 5　已知差异与遗留
+
+| 编号 | 项 | 说明 / 建议 |
+| --- | --- | --- |
+| 1 | 行业资产包套用 | 依赖 B0/B1，当前接口返回明确业务提示 + 前端空态；B0 落地后接通。 |
+| 2 | 审计落库 | A3 变更走 `@Audit()` 结构化 Pino 日志；审计表、检索、导出按 A5。 |
+| 3 | 字段上限配置 | 共享常量 `10 / 5`；A4 `system_configs` 落地后迁入，前端上限读配置接口（R-26）。 |
+| 4 | 客户级字段类型 | 仅白名单 文本 / 数字 / 日期 / 单选；选项在原型中简化，完整枚举来源随 A4 字典。 |
+| 5 | 行业资产数 | `assetCount` 固定 0；B1 资产表落地后接入。 |
+| 6 | 客户列表分页 | 前端一次拉 100 条（A3 规模）；B2 后按大数据量补游标分页 UI。 |
+| 7 | 客户详情面包屑 | 由导航派生，末级显示「客户管理」而非客户名；与 A2 角色编辑器同源问题，后续统一。 |
+| 8 | 状态截图 | 原型阶段 A/B/C 状态图已覆盖；实现截图以主态 + e2e 为准，暂停/结束状态由 API int + e2e 覆盖。 |
+| 9 | `prisma/SEED.md` | 需补 A3 行业 / 客户 / 客户组 / 字段种子说明（本次未改）。 |
+| 10 | `AppModule` 的 worker | `pnpm dev` 下 worker 因 `REDIS_URL` 缺失退出，API/Web 正常；A0 遗留，非 A3 范围。 |
+
+---
+
+## 6　回滚方式
+
+1. 代码：回滚本批 commit（client 模块、前端页面、shared schema、路由 / 导航、迁移文件、seed、ADR 与文档）。
+2. 数据库：A3 为新增表，回滚可保留表（不影响 A1/A2）；如需彻底回滚，执行 down SQL 删除 `customer_fields → customer_group_members → customer_groups → customers → industries`（先备份种子数据）。
+3. 配置：`CUSTOMER_DIRECTORY` 改回 `EmptyCustomerDirectory` 即恢复 A2 空客户集行为（需同时回滚 client 模块 provider）。
+4. 前端：回滚路由 / 导航与 `pages/system/{industries,customers,customer-groups,customer-fields}`，恢复「客户 / 行业树」旧菜单。
+
+---
+
+## 7　本地运行
+
+```bash
+pnpm check:dev
+pnpm db:init
+pnpm dev
+# 浏览器 http://127.0.0.1:5173 → 管理中心 / 行业管理、客户管理、客户组、客户字段
+```
+
+A3 e2e（需先起 `pnpm dev`）：
+
+```bash
+A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+```

docs/开发计划/灵犀_信息流素材生产平台_开发计划_V0.1.md

@@ -10,7 +10,7 @@
 | 文档名称 | 灵犀 · 信息流素材生产平台 项目开发计划 |
 | 版本 | V0.1（初稿，待评审） |
 | 日期 | 2026-11-02 |
-| 状态 | **执行中**：A0 工程骨架与契约基线已完成（2026-11-02）；A1 身份认证与用户管理已完成（2026-11-03）；A2 角色权限与数据范围已完成（2026-11-03）；下一步 A3 |
+| 状态 | **执行中**：A0 工程骨架与契约基线已完成（2026-11-02）；A1 身份认证与用户管理已完成（2026-11-03）；A2 角色权限与数据范围已完成（2026-11-03）；A3 客户与行业目录已完成（2026-11-03）；下一步 A4 |
 | 需求基线 | PRD V1.6（[灵犀-信息流广告素材一站式生产平台PRD.md](../PRD/灵犀-信息流广告素材一站式生产平台PRD.md)） |
 | 技术基线 | 技术架构 V0.4（[灵犀_信息流素材生产平台_技术架构_V0.1.md](../技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md)）+ `AGENTS.md` V1.0 + `docs/工程规范/` V1.0 |
 | 覆盖范围 | **M0 任务级；M1–M4 迭代级 + 任务组级；M5 预研边界（不排期）** |
@@ -381,7 +381,7 @@ flowchart LR
 | **A0** | ✅ 已完成 | 工程骨架与契约基线 | — | 6 | 4–5 日 | W0 | lint / typecheck / test / CI 全绿；三依赖可起；api / web / worker 可启动；OpenAPI 可导出 |
 | **A1** | ✅ 已完成 | 身份认证与用户管理 | A0 | 6 | 4–5 日 | W1 | 登录 / 刷新 / 登出；用户生命周期；路由权限；权限三态用例 |
 | **A2** | ✅ 已完成 | 角色权限与数据范围 | A1 | 5.5 | 4–5 日 | W2 | 角色可配；SoD 命中拒绝；特殊权限默认关闭；范围过滤生效 |
-| **A3** | 未开始 | 客户与行业目录 | A1 / A2 | 7 | 4–5 日 | W2 | 行业 / 客户 / 客户组可用；唯一性；状态只读；字段审批 |
+| **A3** | ✅ 已完成 | 客户与行业目录 | A1 / A2 | 7 | 4–5 日 | W2 | 行业 / 客户 / 客户组可用；唯一性；状态只读；字段审批 |
 | **A4** | 未开始 | 数据字典与系统配置 | A3 | 4 | 3–4 日 | W3 | 三层合并；编码不可改；阈值同源；配置版本 + 审计 |
 | **A5** | 未开始 | 审计与日志 | A1 / A4 | 4 | 3–4 日 | W2–W3 | 关键操作全留痕；不可篡改；导出自身审计 |
 | **A6** | 未开始 | 任务中心与队列骨架 | A0 / A1 | 6 | 4–5 日 | W2–W3 | 提交 → SSE → 完成 / 失败；幂等；取消 / 重试 |
@@ -576,7 +576,7 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 
 | 编号 | 任务 | 端 | 内容与产出 | 依赖 | 验收要点 | EPD |
 | --- | --- | --- | --- | --- | --- | --- |
-| A3-BE-01 | 行业目录 | BE | `industries`；名称全局唯一；删除前校验无客户 / 无资产，否则只能停用；行业不可跨行业移动校验 | A2-BE-04 | 重名 40902；有客户时删除被拒；停用后新建客户不可选 | 0.5 |
+| A3-BE-01 | 行业目录（两级） | BE | `industries`；一级 → 二级最多两级；一级名称全局唯一、二级同父唯一；客户只挂末级行业；删除前校验无子行业 / 客户 / 资产，否则只能停用；有启用子行业时禁止停用 | A2-BE-04 | 重名 40902；有子行业 / 客户时删除被拒；有启用子行业停用被拒；停用后新建客户不可选 | 0.5 |
 | A3-BE-02 | 客户档案与状态机 | BE | `customers`；简称必填、`(industry_id, name)` 唯一；服务状态（在服务 / 暂停 / 结束）；负责人 / 对接人；交付偏好；套用行业资产包入口 | A3-BE-01 | 简称缺失 42201；暂停只读、不能发起新任务；结束全只读 | 1.0 |
 | A3-BE-03 | 客户组 | BE | `customer_groups` + `customer_group_members`；客户组作为授权与数据范围最小单位 | A3-BE-02 | 成员增删幂等；数据范围引用客户组后可见集合正确 | 0.5 |
 | A3-BE-04 | 客户级字段申请与审批 | BE | `customer_fields`；申请（定义 + 用途 + 是否进入生成）→ 审批 → 生效；每客户 ≤ 5 个进入生成字段、基础字段 ≤ 10 | A3-BE-02 | 超限 40001（字段校验失败）；未审批字段不进入生成；审批与变更进审计 | 1.0 |
@@ -589,6 +589,8 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 
 **本批门禁**：可建行业 → 客户 → 客户组；唯一性与状态机生效；客户字段审批可用；所有查询带客户维度。
 
+> **A3 完成情况（2026-11-03）**：9/9 项 WBS 通过。两级行业树（ADR-002）、客户档案与状态机、客户组、客户级字段双层与审批、客户转交、真实 `CustomerDirectory`、客户上下文与跨客户 404 全部落地；前端按用户选定混搭实现（行业 B / 客户列表 A / 客户详情 A / 新建 B / 客户组 B / 字段 A），侧栏更名「客户管理」「行业管理」并新增「客户组」。门禁：`format:check / lint / typecheck / test` 全绿（shared 131 / api 90 / web 125，共 346），`test:int` 39 项（5 文件，含 A3 client 6 条），A3 浏览器 e2e 1/1（11.6s），`build` 8/8；实现记录、截图与遗留见 [A3 实施报告](./灵犀_A3客户与行业目录_实施报告_V0.1.md)。已知遗留：B0 行业资产包套用、A5 审计落库、A4 字段上限配置、客户详情面包屑末级名称。
+
 ### 6.5　A4 数据字典与系统配置
 
 **目标**：字典与配置成为唯一来源，杜绝前后端硬编码。**对应**：P-06、P-13（部分）、PRD §5.4.5；`R-10` / `R-01` / `R-26`；架构 §5.3 / §5.7。
@@ -952,7 +954,7 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 | --- | --- |
 | 页面 | `/industries`、`/customers`、`/customers/new`（分步）、`/customers/:id`、`/customer-groups`、`/customer-fields/approvals` |
 | 接口 | `GET/POST/PATCH /industries`、`GET/POST/PATCH /customers`、`/customer-groups`、`/customers/{id}/fields`、`/customer-fields/{id}/approve`、`POST /customers/{id}/apply-industry-pack` |
-| 关键规则 | 行业名称全局唯一；客户名称同行业内唯一；**简称必填**（用于全部自动命名）；客户必须归属一个行业、不可跨行业移动；暂停只读、结束只读归档（`R-07`）；基础字段 ≤ 10 且永不进入生成，进入生成字段 ≤ 5 且必须审批 |
+| 关键规则 | 行业两级树；一级名称全局唯一、二级同父唯一；客户名称同末级行业唯一；**简称必填**（用于全部自动命名）；客户必须归属末级行业、不可跨行业移动；暂停只读、结束只读归档（`R-07`）；基础字段 ≤ 10 且永不进入生成，进入生成字段 ≤ 5 且必须审批 |
 | 交互要点 | 新建客户为分步表单（行业 → 档案 → 交付偏好 → 资产包），可回退；状态为暂停 / 结束时顶部只读横幅；客户组作为授权单位，批量授权入口清晰 |
 | 验收 | ① 重名返回 40902；② 简称缺失 42201；③ 暂停客户不能提交新任务；④ 客户组授权后范围正确；⑤ 字段超限 40001、未审批字段不进入生成 |
 
@@ -1232,7 +1234,7 @@ infra/：compose、Nginx、监控、备份脚本占位
 - [ ] 超管首登强制改密；用户 / 角色 / 部门可用；
 - [ ] 自定义角色 + 权限点 + 六类数据范围 + 特殊权限可用；
 - [ ] SoD 三对规则生效且有拒绝用例；
-- [ ] 行业两级、客户 / 客户组 / 客户端字段审批可用；
+- [ ] 行业两级树（一级 → 二级，客户挂末级）、客户 / 客户组 / 客户端字段审批可用；
 - [ ] 通用字典三层合并、编码不可改、历史快照可用；
 - [ ] 审计七类关键动作留痕、只读、导出留痕；
 - [ ] AI 四层配置 + Mock 全链路 + 密钥不回显；
@@ -1379,7 +1381,7 @@ infra/：compose、Nginx、监控、备份脚本占位
 | `/system/users`、`/system/users/new`、`/system/users/:id` | 用户与部门 | `user:view` / `user:manage` | A1 |
 | `/system/departments` | 部门管理（两级组织树、停用/启用） | `user:view` / `user:manage` | A1 |
 | `/system/roles`、`/system/roles/:id` | 角色管理 | `role:view` / `role:manage` | A2 |
-| `/system/industries` | 行业管理 | `industry_pack:view` / `customer:manage` | A3 |
+| `/system/industries` | 行业管理 | `customer:read` / `customer:manage` | A3 |
 | `/system/customers`、`/system/customers/new`、`/system/customers/:id` | 客户管理 | `customer:view` / `customer:manage` | A3 |
 | `/system/customer-groups` | 客户组 | `customer_group:manage` | A3 |
 | `/system/customer-fields/approvals` | 字段审批 | `customer_field:approve` | A3 |

docs/技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md

@@ -830,7 +830,7 @@ erDiagram
 | 组织权限 | `role_permissions` | 角色 → 权限点 | 复合主键 |
 | 组织权限 | `user_roles` | 用户 → 角色（可多） | 复合主键 |
 | 组织权限 | `data_scopes` | 角色数据范围 | `scope_type` + 目标 ID |
-| 客户与行业 | `industries` | 行业目录（业务属性） | 名称全局唯一 |
+| 客户与行业 | `industries` | 行业目录（两级树：一级 → 二级） | 一级名称全局唯一；二级同一父级下唯一；最多两级 |
 | 客户与行业 | `customers` | 客户 | `(industry_id, name)` 唯一；`short_name` 必填 |
 | 客户与行业 | `customer_groups` | 客户组 | 授权与范围最小单位 |
 | 客户与行业 | `customer_group_members` | 客户组 ↔ 客户 | 复合主键 |
@@ -900,7 +900,7 @@ erDiagram
 | **字段** | **类型** | **说明** |
 | --- | --- | --- |
 | `id` | ulid PK | — |
-| `industry_id` | ulid FK → industries | 不可为空；跨行业移动禁止（应用层 + 触发器可选） |
+| `industry_id` | ulid FK → industries | 不可为空；必须指向**末级行业**（有子行业的一级行业不可选）；跨行业移动禁止（应用层 + 触发器可选） |
 | `name` | text | 同行业内唯一 |
 | `short_name` | text | **必填**，用于自动命名，需满足通用字符规则 |
 | `status` | enum | 在服务 / 暂停 / 结束 |
@@ -1102,7 +1102,7 @@ sequenceDiagram
 
 | **方法** | **路径** | **权限点** | **说明** |
 | --- | --- | --- | --- |
-| GET/POST/PATCH | `/industries`、`/industries/{id}` | `industry_pack:view` / `customer:manage` | 行业目录；删除前校验 |
+| GET/POST/PATCH | `/industries`、`/industries/{id}` | `customer:read` / `customer:manage` | 两级行业树；删除前校验无子行业 / 客户 / 资产；有启用子行业禁止停用 |
 | GET/POST/PATCH | `/customers`、`/customers/{id}` | `customer:view` / `customer:manage` | 客户；`short_name` 必填 |
 | GET/POST | `/customer-groups`、`/customer-groups/{id}/members` | `customer_group:manage` | 客户组与成员 |
 | POST | `/customers/{id}/apply-industry-pack` | `customer:manage` | 套用行业资产包（冷启动） |

e2e/README.md

@@ -7,6 +7,7 @@
 | `smoke.spec.ts`       | A0 冒烟：登录、模块切换、403 / 404            | 是                |
 | `a1-identity.spec.ts` | A1-QA-01 账号生命周期（①–⑥）                  | 否，需 `A1_E2E=1` |
 | `a2-roles.spec.ts`    | A2-QA-01 角色管理 / 权限三态 / SoD / 即时生效 | 否，需 `A2_E2E=1` |
+| `a3-client.spec.ts`   | A3-QA-01 客户与行业六页可访问 / 数据加载      | 否，需 `A3_E2E=1` |
 
 ## A1 账号生命周期用例
 
@@ -60,3 +61,19 @@ A2_E2E=1 pnpm exec playwright test e2e/a2-roles.spec.ts --reporter=list
 - 可选覆盖：`A2_E2E_BASE_URL`（缺省 `http://127.0.0.1:5173`）、`A2_E2E_API_BASE_URL`（缺省 `http://127.0.0.1:3000/api/v1`）、`A2_E2E_ACTOR_ACCOUNT` / `A2_E2E_ACTOR_PASSWORD`（缺省 `jiang.lan` / `QaE2eAdmin2026`，首跑用种子口令 `lingxi2026` 自动完成首登改密）。
 - 截图：`design/a2-ui-v1/shots/impl/e2e/`（`01-roles-list` … `11-roles-list-disabled`，共 11 张 1440×900）。
 - 说明：用户按 A1 口径只停用不删除（用户不可删）；角色在解绑后删除，可重复运行。
+
+## A3 客户与行业用例（A3-QA-01）
+
+覆盖：登录注入 → 行业管理 / 客户列表 / 新建客户 / 客户组 / 字段审批五页标题 → 客户列表有数据 → 点击行进入客户详情深链。
+
+### 前置与运行
+
+1. API 3000 + Web 5173（`pnpm dev`，真实 PG；已执行 `pnpm db:init`）。
+2. 用例自建临时超管 `qa3.e2e`（Prisma 写入，结束后删除），不依赖本地账号密码。
+
+```bash
+A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+```
+
+- 可选覆盖：`A3_E2E_BASE_URL`（缺省 `http://127.0.0.1:5173`）、`A3_E2E_API_BASE_URL`（缺省 `http://127.0.0.1:3000/api/v1`）。
+- 截图：`design/a3-ui-v1/impl/`（实施报告引用）。

e2e/a3-client.spec.ts

@@ -0,0 +1,120 @@
+/// <reference lib="dom" />
+/**
+ * A3-QA-01 · 客户与行业目录端到端用例（真实 API + 真实 PG + 真实浏览器）
+ *
+ * 覆盖：登录 → 行业管理树/详情 → 客户列表 → 客户详情 → 新建客户向导 → 客户组 → 字段审批。
+ * 门控：仅 A3_E2E=1 时执行；默认不跑，避免影响 CI / smoke。
+ *
+ * 前置：API 3000、Web 5173（`pnpm dev`）；用例自建 `qa3.e2e` 超管账号并在结束后删除。
+ * 运行：A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+ */
+import { randomBytes } from 'node:crypto';
+
+import { expect, test } from '@playwright/test';
+import { PrismaClient } from '@prisma/client';
+
+const API_BASE = process.env.A3_E2E_API_BASE_URL ?? 'http://127.0.0.1:3000/api/v1';
+const WEB_BASE = process.env.A3_E2E_BASE_URL ?? 'http://127.0.0.1:5173';
+const ENABLED = process.env.A3_E2E === '1';
+const PASSWORD = 'lingxi2026';
+const PASSWORD_HASH =
+  '$argon2id$v=19$m=65536,p=4,t=3$Osdgg3Fz53AwcoC2kyGiGg$QVbxW7Ok/SlCNbML95go2J/6GMSfE1EG3jBTJgR4zO4';
+const ACCOUNT = 'qa3.e2e';
+const ENCODING = '0123456789ABCDEFGHJKMNPQRSTVWXYZ';
+
+const prisma = new PrismaClient();
+
+function ulid(): string {
+  let time = Date.now();
+  const timeChars = new Array<string>(10);
+  for (let index = 9; index >= 0; index -= 1) {
+    timeChars[index] = ENCODING[time % 32] ?? '0';
+    time = Math.floor(time / 32);
+  }
+  const random = randomBytes(16);
+  return `${timeChars.join('')}${Array.from(random, (byte) => ENCODING[byte & 31] ?? '0').join('')}`;
+}
+
+test.describe('A3 客户与行业目录', () => {
+  test.skip(!ENABLED, 'A3_E2E=1 时执行；需要 API 3000 + Web 5173');
+
+  test.beforeAll(async () => {
+    const [role, department] = await Promise.all([
+      prisma.role.findUniqueOrThrow({ where: { code: 'super_admin' } }),
+      prisma.department.findUniqueOrThrow({ where: { code: 'content-g1' } }),
+    ]);
+    await prisma.user.deleteMany({ where: { account: ACCOUNT } });
+    await prisma.user.create({
+      data: {
+        id: ulid(),
+        name: 'A3 端到端',
+        account: ACCOUNT,
+        email: `${ACCOUNT}@lingxi.cn`,
+        phone: '13500008888',
+        passwordHash: PASSWORD_HASH,
+        departmentId: department.id,
+        mustChangePassword: false,
+        roles: { create: [{ roleId: role.id }] },
+      },
+    });
+  });
+
+  test.afterAll(async () => {
+    await prisma.user.deleteMany({ where: { account: ACCOUNT } });
+    await prisma.$disconnect();
+  });
+
+  test('行业 / 客户 / 客户组 / 字段审批六页可访问且数据加载', async ({ page, request }) => {
+    const login = await request.post(`${API_BASE}/auth/login`, {
+      data: { account: ACCOUNT, password: PASSWORD },
+    });
+    expect(login.ok()).toBe(true);
+    const session = (await login.json()) as { accessToken: string; refreshToken: string };
+    const meResponse = await request.get(`${API_BASE}/me`, {
+      headers: { authorization: `Bearer ${session.accessToken}` },
+    });
+    expect(meResponse.ok()).toBe(true);
+    const me = (await meResponse.json()) as {
+      user: { id: string; name: string; account: string };
+      roles: { name: string }[];
+      permissions: string[];
+    };
+    await page.addInitScript(
+      (value) => {
+        window.localStorage.setItem('lingxi.auth.session', JSON.stringify(value));
+      },
+      {
+        accessToken: session.accessToken,
+        refreshToken: session.refreshToken,
+        user: {
+          id: me.user.id,
+          name: me.user.name,
+          account: me.user.account,
+          roleName: me.roles[0]?.name,
+        },
+        permissions: me.permissions,
+        mustChangePassword: false,
+      },
+    );
+
+    const pages = [
+      { path: '/system/industries', title: '行业管理' },
+      { path: '/system/customers', title: '客户管理' },
+      { path: '/system/customers/new', title: '新建客户' },
+      { path: '/system/customer-groups', title: '客户组' },
+      { path: '/system/customer-fields/approvals', title: '客户字段审批' },
+    ];
+    for (const item of pages) {
+      await page.goto(`${WEB_BASE}${item.path}`, { waitUntil: 'networkidle' });
+      await expect(page.locator('h1').first()).toHaveText(item.title);
+    }
+
+    await page.goto(`${WEB_BASE}/system/customers`, { waitUntil: 'networkidle' });
+    const customerRows = page.locator('.lx-client-table tbody tr');
+    const count = await customerRows.count();
+    expect(count).toBeGreaterThan(0);
+    await customerRows.first().click();
+    await expect(page).toHaveURL(/\/system\/customers\/[A-Z0-9]+$/);
+    await expect(page.locator('h1').first()).toBeVisible();
+  });
+});

openapi/lingxi.openapi.json

@@ -203,27 +203,6 @@
         ]
       }
     },
-    "/api/v1/users/{id}/transfer-customers": {
-      "post": {
-        "description": "A3 客户模块落地前返回 42201",
-        "operationId": "UsersController_transferCustomers",
-        "parameters": [],
-        "responses": {
-          "200": {
-            "description": ""
-          }
-        },
-        "security": [
-          {
-            "bearer": []
-          }
-        ],
-        "summary": "客户转交（占位）",
-        "tags": [
-          "identity-users"
-        ]
-      }
-    },
     "/api/v1/departments/tree": {
       "get": {
         "description": "memberCount 含下级成员、directMemberCount 仅本部门直属成员；默认只返回启用部门，管理页传 include_disabled=true",
@@ -461,6 +440,488 @@
         ]
       }
     },
+    "/api/v1/industries": {
+      "get": {
+        "operationId": "IndustriesController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "两级行业树（一级 → 二级）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "post": {
+        "operationId": "IndustriesController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建一级 / 二级行业",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/industries/{id}": {
+      "get": {
+        "operationId": "IndustriesController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "行业详情与引用（子行业 / 客户 / 资产）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "patch": {
+        "operationId": "IndustriesController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新行业名称 / 排序 / 备注（层级与上级不可变）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "delete": {
+        "operationId": "IndustriesController_remove",
+        "parameters": [],
+        "responses": {
+          "204": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "删除行业（仅无子行业 / 客户 / 资产时）",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/industries/{id}/status": {
+      "patch": {
+        "operationId": "IndustriesController_setStatus",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "停用 / 启用行业（有启用子行业时禁止停用）",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/customers": {
+      "get": {
+        "operationId": "CustomersController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选）",
+        "tags": [
+          "client-customers"
+        ]
+      },
+      "post": {
+        "operationId": "CustomersController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建客户（简称必填；行业必须为末级行业）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}": {
+      "get": {
+        "operationId": "CustomersController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户详情（跨客户访问统一 404）",
+        "tags": [
+          "client-customers"
+        ]
+      },
+      "patch": {
+        "operationId": "CustomersController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新客户档案（所属行业不可改；暂停 / 结束只读）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/status": {
+      "patch": {
+        "operationId": "CustomersController_setStatus",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/transfer": {
+      "post": {
+        "operationId": "CustomersController_transfer",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "变更客户负责人（写审计）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/groups": {
+      "put": {
+        "operationId": "CustomersController_setGroups",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "设置客户所属客户组（覆盖式）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/apply-industry-pack": {
+      "post": {
+        "operationId": "CustomersController_applyIndustryPack",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "套用行业资产包（B0 批次提供；当前返回业务提示）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/users/{id}/transfer-customers": {
+      "post": {
+        "operationId": "CustomerTransferController_transfer",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "把用户名下客户转交给另一负责人",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customer-groups": {
+      "get": {
+        "operationId": "CustomerGroupsController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户组列表（授权与数据范围最小单位）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "post": {
+        "operationId": "CustomerGroupsController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建客户组",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-groups/{id}": {
+      "get": {
+        "operationId": "CustomerGroupsController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户组详情与成员",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "patch": {
+        "operationId": "CustomerGroupsController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新客户组名称 / 说明",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "delete": {
+        "operationId": "CustomerGroupsController_remove",
+        "parameters": [],
+        "responses": {
+          "204": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "删除客户组（被角色数据范围引用时拒绝）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-groups/{id}/members": {
+      "post": {
+        "operationId": "CustomerGroupsController_updateMembers",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "批量添加 / 移除成员（幂等）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-fields": {
+      "get": {
+        "operationId": "CustomerFieldsController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "字段审批队列（待审批 / 已生效 / 已驳回）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
+    "/api/v1/customer-fields/{id}/approve": {
+      "post": {
+        "operationId": "CustomerFieldsController_approve",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "审批客户级字段（通过 / 驳回；驳回原因必填）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/fields": {
+      "get": {
+        "operationId": "CustomerFieldsOfCustomerController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户级字段列表（基础字段在 customers.custom_fields）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      },
+      "post": {
+        "operationId": "CustomerFieldsOfCustomerController_apply",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "申请客户级字段（进入生成字段需审批；每客户 ≤ 5）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
     "/health": {
       "get": {
         "description": "真实检查 PostgreSQL 与 Redis；任一不可用返回 503 与统一错误体。",

packages/shared/src/index.ts

@@ -4,6 +4,7 @@ export * from './errors/codes.js';
 export * from './naming.js';
 export * from './permissions.js';
 export * from './schemas/api.js';
+export * from './schemas/client.js';
 export * from './schemas/common.js';
 export * from './schemas/identity.js';
 export * from './schemas/roles.js';

packages/shared/src/schemas/client.spec.ts

@@ -0,0 +1,192 @@
+import { describe, expect, it } from 'vitest';
+
+import {
+  applyCustomerFieldInputSchema,
+  approveCustomerFieldInputSchema,
+  createCustomerGroupInputSchema,
+  createCustomerInputSchema,
+  createIndustryInputSchema,
+  customerFieldCodeSchema,
+  customerFieldListQuerySchema,
+  customerGroupListQuerySchema,
+  customerListQuerySchema,
+  customerNameSchema,
+  customerShortNameSchema,
+  industryListQuerySchema,
+  setCustomerGroupsInputSchema,
+  setCustomerStatusInputSchema,
+  setIndustryStatusInputSchema,
+  transferCustomerInputSchema,
+  updateCustomerGroupInputSchema,
+  updateCustomerGroupMembersInputSchema,
+  updateCustomerInputSchema,
+  updateIndustryInputSchema,
+} from './client.js';
+
+const ULID = '01HZZZZZZZZZZZZZZZZZZZZZZ1';
+const ULID2 = '01HZZZZZZZZZZZZZZZZZZZZZZ2';
+
+describe('行业契约', () => {
+  it('新建：一级 parentId 缺省、默认排序；二级必须带 parentId', () => {
+    expect(createIndustryInputSchema.parse({ name: '电商' })).toEqual({
+      name: '电商',
+      sortOrder: 10,
+      remark: '',
+    });
+    expect(createIndustryInputSchema.parse({ name: '服饰', parentId: ULID })).toMatchObject({
+      parentId: ULID,
+    });
+    expect(createIndustryInputSchema.safeParse({ name: '电' }).success).toBe(false);
+    expect(createIndustryInputSchema.safeParse({ name: '电商', unknown: 1 }).success).toBe(false);
+  });
+
+  it('更新 / 状态 / 列表查询：层级与上级不可改，状态枚举与默认分页', () => {
+    expect(updateIndustryInputSchema.safeParse({ parentId: ULID }).success).toBe(false);
+    expect(
+      updateIndustryInputSchema.parse({ name: '电商2', sortOrder: 20, remark: '说明' }),
+    ).toEqual({
+      name: '电商2',
+      sortOrder: 20,
+      remark: '说明',
+    });
+    expect(setIndustryStatusInputSchema.safeParse({ status: 'disabled' }).success).toBe(true);
+    expect(setIndustryStatusInputSchema.safeParse({ status: 'deleted' }).success).toBe(false);
+    expect(industryListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+  });
+});
+
+describe('客户契约', () => {
+  it('名称 / 简称：简称必填且限制字符', () => {
+    expect(customerNameSchema.safeParse('  ').success).toBe(false);
+    expect(customerShortNameSchema.safeParse('HJ').success).toBe(true);
+    expect(customerShortNameSchema.safeParse('花间集').success).toBe(true);
+    expect(customerShortNameSchema.safeParse('H').success).toBe(false);
+    expect(customerShortNameSchema.safeParse('HJ!').success).toBe(false);
+  });
+
+  it('新建：默认不写偏好与基础字段，未知字段拒绝', () => {
+    const parsed = createCustomerInputSchema.parse({
+      industryId: ULID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ULID2,
+    });
+    expect(parsed.preferences).toBeUndefined();
+    expect(parsed.baseFields).toBeUndefined();
+    expect(
+      createCustomerInputSchema.safeParse({
+        industryId: ULID,
+        name: '花间集',
+        shortName: 'HJ',
+        ownerUserId: ULID2,
+        extra: true,
+      }).success,
+    ).toBe(false);
+  });
+
+  it('新建：基础字段 ≤ 10，接受完整偏好', () => {
+    const baseFields = Array.from({ length: 11 }, (_, index) => ({
+      key: `k${index}`,
+      value: `v${index}`,
+    }));
+    expect(
+      createCustomerInputSchema.safeParse({
+        industryId: ULID,
+        name: '花间集',
+        shortName: 'HJ',
+        ownerUserId: ULID2,
+        baseFields,
+      }).success,
+    ).toBe(false);
+    const parsed = createCustomerInputSchema.parse({
+      industryId: ULID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ULID2,
+      preferences: { naming: 'n', directory: 'd', specs: ['1080×1920'], taboo: ['绝对化用语'] },
+      baseFields: [{ key: '门店', value: '沪-001' }],
+    });
+    expect(parsed.preferences?.specs).toHaveLength(1);
+  });
+
+  it('更新不接受所属行业；状态 / 转交 / 组 / 列表查询口径', () => {
+    expect(updateCustomerInputSchema.safeParse({ industryId: ULID }).success).toBe(false);
+    expect(updateCustomerInputSchema.parse({ shortName: 'HJ2' })).toEqual({ shortName: 'HJ2' });
+    expect(setCustomerStatusInputSchema.safeParse({ status: 'paused' }).success).toBe(true);
+    expect(setCustomerStatusInputSchema.safeParse({ status: 'deleted' }).success).toBe(false);
+    expect(transferCustomerInputSchema.parse({ ownerUserId: ULID })).toEqual({ ownerUserId: ULID });
+    expect(setCustomerGroupsInputSchema.parse({ groupIds: [ULID] })).toEqual({ groupIds: [ULID] });
+    expect(customerListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+    expect(customerListQuerySchema.parse({ status: 'ended', industry_id: ULID })).toMatchObject({
+      status: 'ended',
+      industry_id: ULID,
+    });
+  });
+});
+
+describe('客户组契约', () => {
+  it('名称 / 说明 / 成员批量操作 / 列表查询', () => {
+    expect(createCustomerGroupInputSchema.parse({ name: '电商核心组' })).toEqual({
+      name: '电商核心组',
+    });
+    expect(createCustomerGroupInputSchema.safeParse({ name: '组' }).success).toBe(false);
+    expect(updateCustomerGroupInputSchema.parse({ description: '说明' })).toEqual({
+      description: '说明',
+    });
+    expect(updateCustomerGroupMembersInputSchema.parse({ addCustomerIds: [ULID] })).toEqual({
+      addCustomerIds: [ULID],
+      removeCustomerIds: [],
+    });
+    expect(customerGroupListQuerySchema.parse({})).toEqual({ limit: 20 });
+  });
+});
+
+describe('客户字段契约', () => {
+  it('编码格式：小写字母开头，字母数字下划线', () => {
+    expect(customerFieldCodeSchema.parse('campaign_code')).toBe('campaign_code');
+    expect(customerFieldCodeSchema.safeParse('Campaign').success).toBe(false);
+    expect(customerFieldCodeSchema.safeParse('1abc').success).toBe(false);
+    expect(customerFieldCodeSchema.safeParse('a').success).toBe(false);
+  });
+
+  it('申请：单选必须有选项，进入生成默认 false', () => {
+    const parsed = applyCustomerFieldInputSchema.parse({
+      name: '活动编码',
+      code: 'campaign_code',
+      type: 'text',
+      purpose: '检索',
+    });
+    expect(parsed.entersGeneration).toBe(false);
+    expect(parsed.options).toEqual([]);
+    expect(
+      applyCustomerFieldInputSchema.safeParse({
+        name: '系列',
+        code: 'series',
+        type: 'select',
+        purpose: '检索',
+      }).success,
+    ).toBe(false);
+    expect(
+      applyCustomerFieldInputSchema.parse({
+        name: '系列',
+        code: 'series',
+        type: 'select',
+        options: ['秋冬'],
+        purpose: '检索',
+        entersGeneration: true,
+      }).entersGeneration,
+    ).toBe(true);
+  });
+
+  it('审批：驳回必须带原因；列表状态枚举', () => {
+    expect(approveCustomerFieldInputSchema.safeParse({ decision: 'reject' }).success).toBe(false);
+    expect(approveCustomerFieldInputSchema.parse({ decision: 'reject', reason: '重复' })).toEqual({
+      decision: 'reject',
+      reason: '重复',
+    });
+    expect(approveCustomerFieldInputSchema.parse({ decision: 'approve' })).toEqual({
+      decision: 'approve',
+    });
+    expect(customerFieldListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+  });
+});

packages/shared/src/schemas/client.ts

@@ -0,0 +1,437 @@
+/**
+ * 客户与行业共享契约（A3：两级行业、客户档案与状态机、客户组、客户级字段）
+ * 依据：PRD R-20 / R-07、§5.4.2 / §5.4.9；技术架构 §5.3 / §5.4.1 / §6.3.2；ADR-002。
+ *
+ * 约定：
+ * - query 用 snake_case；写 body 用 camelCase 且 `.strict()`；
+ * - 行业最多两级；一级 parentId 为空，二级 parentId 指向一级；
+ * - 客户 `industryId` 必须指向末级行业；客户不可跨行业移动（update 不接收 industryId）；
+ * - 基础字段 ≤ 10（JSONB 键值）；进入生成字段 ≤ 5（审批通过后生效）；
+ * - 客户状态 active 在服务 / paused 暂停 / ended 结束（结束不可逆）。
+ */
+import { z } from 'zod';
+
+import { cursorPaginationQuerySchema } from './api.js';
+import { isoDateTimeSchema, ulidSchema } from './common.js';
+
+// ---------------------------------------------------------------------------
+// 枚举
+// ---------------------------------------------------------------------------
+
+export const INDUSTRY_STATUSES = ['active', 'disabled'] as const;
+export const industryStatusSchema = z.enum(INDUSTRY_STATUSES);
+export type IndustryStatus = z.infer<typeof industryStatusSchema>;
+
+export const industryLevelSchema = z.union([z.literal(1), z.literal(2)]);
+export type IndustryLevel = z.infer<typeof industryLevelSchema>;
+
+export const CUSTOMER_STATUSES = ['active', 'paused', 'ended'] as const;
+export const customerStatusSchema = z.enum(CUSTOMER_STATUSES);
+export type CustomerStatus = z.infer<typeof customerStatusSchema>;
+
+export const CUSTOMER_FIELD_TYPES = ['text', 'number', 'date', 'select'] as const;
+export const customerFieldTypeSchema = z.enum(CUSTOMER_FIELD_TYPES);
+export type CustomerFieldType = z.infer<typeof customerFieldTypeSchema>;
+
+export const CUSTOMER_FIELD_STATUSES = ['pending', 'active', 'rejected', 'disabled'] as const;
+export const customerFieldStatusSchema = z.enum(CUSTOMER_FIELD_STATUSES);
+export type CustomerFieldStatus = z.infer<typeof customerFieldStatusSchema>;
+
+/** 上限：只存系统配置前的共享常量（A4 迁入 system_configs，R-26） */
+export const CUSTOMER_BASE_FIELD_LIMIT = 10;
+export const CUSTOMER_GEN_FIELD_LIMIT = 5;
+
+// ---------------------------------------------------------------------------
+// 行业
+// ---------------------------------------------------------------------------
+
+export const industryNameSchema = z
+  .string()
+  .trim()
+  .min(2, '行业名称至少 2 个字符')
+  .max(20, '行业名称最多 20 个字符');
+
+export const industrySortSchema = z.coerce.number().int().min(0).max(9999);
+
+export const industryRemarkSchema = z.string().trim().max(200, '备注最多 200 个字符');
+
+export const industryNodeSchema = z.object({
+  id: ulidSchema,
+  parentId: ulidSchema.nullable(),
+  level: industryLevelSchema,
+  name: z.string().min(1),
+  sortOrder: z.number().int(),
+  status: industryStatusSchema,
+  remark: z.string(),
+  customerCount: z.number().int().nonnegative(),
+  assetCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type IndustryNode = z.infer<typeof industryNodeSchema>;
+
+export const industryTreeItemSchema = industryNodeSchema.extend({
+  children: z.array(industryNodeSchema),
+});
+
+export type IndustryTreeItem = z.infer<typeof industryTreeItemSchema>;
+
+/** 行业引用信息：删除 / 停用前的引用清单 */
+export const industryReferencesSchema = z.object({
+  childCount: z.number().int().nonnegative(),
+  activeChildCount: z.number().int().nonnegative(),
+  customerCount: z.number().int().nonnegative(),
+  customers: z.array(z.object({ id: ulidSchema, name: z.string(), status: customerStatusSchema })),
+  assetCount: z.number().int().nonnegative(),
+});
+
+export type IndustryReferences = z.infer<typeof industryReferencesSchema>;
+
+export const industryDetailSchema = industryNodeSchema.extend({
+  parentName: z.string().nullable(),
+  references: industryReferencesSchema,
+});
+
+export type IndustryDetail = z.infer<typeof industryDetailSchema>;
+
+export const industryListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+  status: z.enum(['all', 'active', 'disabled']).default('all'),
+  parent_id: ulidSchema.optional(),
+});
+
+export type IndustryListQuery = z.infer<typeof industryListQuerySchema>;
+
+export const createIndustryInputSchema = z
+  .object({
+    name: industryNameSchema,
+    parentId: ulidSchema.nullable().optional(),
+    sortOrder: industrySortSchema.default(10),
+    remark: industryRemarkSchema.default(''),
+  })
+  .strict();
+
+export type CreateIndustryInput = z.infer<typeof createIndustryInputSchema>;
+
+/** 行业层级与上级不可变；名称 / 排序 / 备注可改（状态走独立接口） */
+export const updateIndustryInputSchema = z
+  .object({
+    name: industryNameSchema.optional(),
+    sortOrder: industrySortSchema.optional(),
+    remark: industryRemarkSchema.optional(),
+  })
+  .strict();
+
+export type UpdateIndustryInput = z.infer<typeof updateIndustryInputSchema>;
+
+export const setIndustryStatusInputSchema = z
+  .object({
+    status: industryStatusSchema,
+  })
+  .strict();
+
+export type SetIndustryStatusInput = z.infer<typeof setIndustryStatusInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户
+// ---------------------------------------------------------------------------
+
+export const customerNameSchema = z
+  .string()
+  .trim()
+  .min(1, '请输入客户名称')
+  .max(128, '客户名称最多 128 个字符');
+
+/** 简称用于全部自动命名：中文 / 字母 / 数字 / 下划线 / 短横线，2–20 字符 */
+export const customerShortNameSchema = z
+  .string()
+  .trim()
+  .min(2, '客户简称至少 2 个字符')
+  .max(20, '客户简称最多 20 个字符')
+  .regex(/^[\u4e00-\u9fa5A-Za-z0-9_-]+$/, '客户简称只能包含中文、字母、数字、下划线或短横线');
+
+export const customerContactNameSchema = z.string().trim().max(32).optional();
+export const customerContactPhoneSchema = z.string().trim().max(32).optional();
+export const customerRemarkSchema = z.string().trim().max(500).optional();
+
+export const customerPreferencesSchema = z
+  .object({
+    naming: z.string().trim().max(120).default(''),
+    directory: z.string().trim().max(200).default(''),
+    specs: z.array(z.string().trim().max(32)).max(10).default([]),
+    taboo: z.array(z.string().trim().max(32)).max(20).default([]),
+  })
+  .strict();
+
+export type CustomerPreferences = z.infer<typeof customerPreferencesSchema>;
+
+export const baseFieldSchema = z
+  .object({
+    key: z.string().trim().min(1, '字段键不能为空').max(32),
+    value: z.string().trim().max(200),
+  })
+  .strict();
+
+export type BaseField = z.infer<typeof baseFieldSchema>;
+
+export const customerGroupRefSchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+});
+
+export type CustomerGroupRef = z.infer<typeof customerGroupRefSchema>;
+
+export const customerFieldSchema = z.object({
+  id: ulidSchema,
+  customerId: ulidSchema,
+  name: z.string().min(1),
+  code: z.string().min(1),
+  type: customerFieldTypeSchema,
+  options: z.array(z.string()).default([]),
+  purpose: z.string(),
+  entersGeneration: z.boolean(),
+  status: customerFieldStatusSchema,
+  applicantName: z.string(),
+  approverName: z.string().nullable(),
+  appliedAt: isoDateTimeSchema,
+  approvedAt: isoDateTimeSchema.nullable(),
+  rejectReason: z.string().nullable(),
+});
+
+export type CustomerField = z.infer<typeof customerFieldSchema>;
+
+/** 审批队列列表项：附带客户上下文，避免前端再逐条查客户 */
+export const customerFieldListItemSchema = customerFieldSchema.extend({
+  customerName: z.string().min(1),
+  customerShortName: z.string().min(1),
+  industryPath: z.string().min(1),
+});
+
+export type CustomerFieldListItem = z.infer<typeof customerFieldListItemSchema>;
+
+export const customerSummarySchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+  shortName: z.string().min(1),
+  industryId: ulidSchema,
+  industryName: z.string().min(1),
+  industryPath: z.string().min(1),
+  status: customerStatusSchema,
+  ownerUserId: ulidSchema,
+  ownerName: z.string().min(1),
+  groups: z.array(customerGroupRefSchema),
+  baseFieldCount: z.number().int().nonnegative(),
+  genFieldCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type CustomerSummary = z.infer<typeof customerSummarySchema>;
+
+export const customerDetailSchema = customerSummarySchema.extend({
+  contactName: z.string().nullable(),
+  contactPhone: z.string().nullable(),
+  preferences: customerPreferencesSchema,
+  baseFields: z.array(baseFieldSchema),
+  fields: z.array(customerFieldSchema),
+  remark: z.string().nullable(),
+  createdAt: isoDateTimeSchema,
+});
+
+export type CustomerDetail = z.infer<typeof customerDetailSchema>;
+
+export const customerListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+  industry_id: ulidSchema.optional(),
+  status: z.enum(['all', 'active', 'paused', 'ended']).default('all'),
+  owner_user_id: ulidSchema.optional(),
+  group_id: ulidSchema.optional(),
+});
+
+export type CustomerListQuery = z.infer<typeof customerListQuerySchema>;
+
+export const createCustomerInputSchema = z
+  .object({
+    industryId: ulidSchema,
+    name: customerNameSchema,
+    shortName: customerShortNameSchema,
+    ownerUserId: ulidSchema,
+    contactName: customerContactNameSchema,
+    contactPhone: customerContactPhoneSchema,
+    preferences: customerPreferencesSchema.optional(),
+    baseFields: z.array(baseFieldSchema).max(CUSTOMER_BASE_FIELD_LIMIT).optional(),
+    remark: customerRemarkSchema,
+  })
+  .strict();
+
+export type CreateCustomerInput = z.infer<typeof createCustomerInputSchema>;
+
+/** 所属行业不可修改（客户不可跨行业移动），状态走独立接口 */
+export const updateCustomerInputSchema = z
+  .object({
+    name: customerNameSchema.optional(),
+    shortName: customerShortNameSchema.optional(),
+    ownerUserId: ulidSchema.optional(),
+    contactName: customerContactNameSchema,
+    contactPhone: customerContactPhoneSchema,
+    preferences: customerPreferencesSchema.optional(),
+    baseFields: z.array(baseFieldSchema).max(CUSTOMER_BASE_FIELD_LIMIT).optional(),
+    remark: customerRemarkSchema,
+  })
+  .strict();
+
+export type UpdateCustomerInput = z.infer<typeof updateCustomerInputSchema>;
+
+export const setCustomerStatusInputSchema = z
+  .object({
+    status: customerStatusSchema,
+  })
+  .strict();
+
+export type SetCustomerStatusInput = z.infer<typeof setCustomerStatusInputSchema>;
+
+export const transferCustomerInputSchema = z
+  .object({
+    ownerUserId: ulidSchema,
+  })
+  .strict();
+
+export type TransferCustomerInput = z.infer<typeof transferCustomerInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户组
+// ---------------------------------------------------------------------------
+
+export const customerGroupNameSchema = z
+  .string()
+  .trim()
+  .min(2, '客户组名称至少 2 个字符')
+  .max(64, '客户组名称最多 64 个字符');
+
+export const customerGroupDescSchema = z.string().trim().max(255).default('');
+
+export const customerGroupSummarySchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+  description: z.string(),
+  memberCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type CustomerGroupSummary = z.infer<typeof customerGroupSummarySchema>;
+
+export const customerGroupDetailSchema = customerGroupSummarySchema.extend({
+  members: z.array(
+    z.object({
+      id: ulidSchema,
+      name: z.string(),
+      shortName: z.string(),
+      industryPath: z.string(),
+      status: customerStatusSchema,
+      ownerName: z.string(),
+    }),
+  ),
+});
+
+export type CustomerGroupDetail = z.infer<typeof customerGroupDetailSchema>;
+
+export const customerGroupListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+});
+
+export type CustomerGroupListQuery = z.infer<typeof customerGroupListQuerySchema>;
+
+export const createCustomerGroupInputSchema = z
+  .object({
+    name: customerGroupNameSchema,
+    description: customerGroupDescSchema.optional(),
+    customerIds: z.array(ulidSchema).max(500).optional(),
+  })
+  .strict();
+
+export type CreateCustomerGroupInput = z.infer<typeof createCustomerGroupInputSchema>;
+
+export const updateCustomerGroupInputSchema = z
+  .object({
+    name: customerGroupNameSchema.optional(),
+    description: customerGroupDescSchema.optional(),
+  })
+  .strict();
+
+export type UpdateCustomerGroupInput = z.infer<typeof updateCustomerGroupInputSchema>;
+
+export const updateCustomerGroupMembersInputSchema = z
+  .object({
+    addCustomerIds: z.array(ulidSchema).max(500).default([]),
+    removeCustomerIds: z.array(ulidSchema).max(500).default([]),
+  })
+  .strict();
+
+export type UpdateCustomerGroupMembersInput = z.infer<typeof updateCustomerGroupMembersInputSchema>;
+
+export const setCustomerGroupsInputSchema = z
+  .object({
+    groupIds: z.array(ulidSchema).max(50),
+  })
+  .strict();
+
+export type SetCustomerGroupsInput = z.infer<typeof setCustomerGroupsInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户级字段
+// ---------------------------------------------------------------------------
+
+export const customerFieldCodeSchema = z
+  .string()
+  .trim()
+  .min(2, '字段编码至少 2 个字符')
+  .max(32, '字段编码最多 32 个字符')
+  .regex(/^[a-z][a-z0-9_]{1,31}$/, '字段编码需小写字母开头，只能包含小写字母、数字与下划线');
+
+export const customerFieldNameSchema = z
+  .string()
+  .trim()
+  .min(1, '请输入字段名称')
+  .max(32, '字段名称最多 32 个字符');
+
+export const customerFieldPurposeSchema = z
+  .string()
+  .trim()
+  .min(1, '请填写用途说明')
+  .max(200, '用途说明最多 200 个字符');
+
+export const applyCustomerFieldInputSchema = z
+  .object({
+    name: customerFieldNameSchema,
+    code: customerFieldCodeSchema,
+    type: customerFieldTypeSchema,
+    options: z.array(z.string().trim().min(1).max(32)).max(20).default([]),
+    purpose: customerFieldPurposeSchema,
+    entersGeneration: z.boolean().default(false),
+  })
+  .strict()
+  .refine((input) => input.type !== 'select' || input.options.length > 0, {
+    message: '单选字段至少提供一个选项',
+    path: ['options'],
+  });
+
+export type ApplyCustomerFieldInput = z.infer<typeof applyCustomerFieldInputSchema>;
+
+export const approveCustomerFieldInputSchema = z
+  .object({
+    decision: z.enum(['approve', 'reject']),
+    reason: z.string().trim().max(200).optional(),
+  })
+  .strict()
+  .refine((input) => input.decision !== 'reject' || (input.reason ?? '').length > 0, {
+    message: '驳回时必须填写原因',
+    path: ['reason'],
+  });
+
+export type ApproveCustomerFieldInput = z.infer<typeof approveCustomerFieldInputSchema>;
+
+export const customerFieldListQuerySchema = cursorPaginationQuerySchema.extend({
+  customer_id: ulidSchema.optional(),
+  status: z.enum(['all', 'pending', 'active', 'rejected', 'disabled']).default('all'),
+});
+
+export type CustomerFieldListQuery = z.infer<typeof customerFieldListQuerySchema>;

prisma/SEED.md

@@ -50,12 +50,13 @@ pnpm db:seed      # 只跑种子；幂等，不覆盖已有密码
 
 - A1 记录的角色 / 用户种子已延续；A2 在其上补齐权限点目录、特殊权限口径（默认关闭、显式授予）与六类数据范围。
 - 角色权限数按原型 `design/a2-ui-v1/brief.md` 对齐（12/9/4/2/4/3/5/4/5，特殊授予 8 项）；用户仍为 A1 的 11 个示例账号，原型「绑定用户 28 名」属 UI 示例数据，未扩种用户。
-- 字典（A4）、客户 / 客户组（A3）、行业包（A3）仍留待后续批次建表，不在本种子内。
-- `data_scopes` 只存角色声明的范围与授权对象；解析后的可见客户集合由 `CustomerDirectory` 端口在请求期计算，A3 前为空集（种子不写客户 id）。
+- A3 起新增客户与行业种子：两级行业「电商（服饰鞋包 / 美妆个护）」「金融（信贷）」、客户「花间集 / 素研」、客户组「电商核心组」、4 条客户级字段（1 条待审批）；按业务唯一键幂等写入，不覆盖人工调整。
+- 字典（A4）、行业包（B0）仍留待后续批次建表，不在本种子内。
+- `data_scopes` 只存角色声明的范围与授权对象；A3 起由真实 `CustomerDirectory` 在请求期解析（客户负责人 / 客户组 / 部门 / 创建人），种子不写解析结果。
 - 原有的 `Q-A0-01`（种子验收与建表顺序冲突）已随 A1 建表解除。
 
 ## 已知限制
 
-- 客户数据（客户、客户组）属 A3，客户转交接口当前返回占位错误 `42201`（`客户转交将在客户模块（A3）提供`），种子不含客户；`customer_groups` 范围暂无可指向的客户组。
+- 客户转交已由 A3 client 模块落地（`/customers/{id}/transfer` 与 `/users/{id}/transfer-customers`），不再返回占位错误；客户组范围可指向种子客户组。
 - 审计表属 A5，`@Audit` 当前写结构化日志（含前后值与影响用户数）；A5 落库后在此扩展日志 + 审计表双写。
 - `outbox_events` 已写入 `role.permissions.changed` 占位事件（角色新建 / 更新 / 停用 / 删除），通知投递随 A5 / 任务中心接入。

prisma/migrations/20261103130048_a3_client_industry_customer/migration.sql

@@ -0,0 +1,157 @@
+-- CreateEnum
+CREATE TYPE "IndustryStatus" AS ENUM ('ACTIVE', 'DISABLED');
+
+-- CreateEnum
+CREATE TYPE "CustomerStatus" AS ENUM ('ACTIVE', 'PAUSED', 'ENDED');
+
+-- CreateEnum
+CREATE TYPE "CustomerFieldStatus" AS ENUM ('PENDING', 'ACTIVE', 'REJECTED', 'DISABLED');
+
+-- CreateTable
+CREATE TABLE "industries" (
+    "id" CHAR(26) NOT NULL,
+    "parent_id" CHAR(26),
+    "level" INTEGER NOT NULL DEFAULT 1,
+    "name" VARCHAR(64) NOT NULL,
+    "sort_order" INTEGER NOT NULL DEFAULT 10,
+    "status" "IndustryStatus" NOT NULL DEFAULT 'ACTIVE',
+    "remark" VARCHAR(200) NOT NULL DEFAULT '',
+    "created_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updated_at" TIMESTAMPTZ(3) NOT NULL,
+
+    CONSTRAINT "industries_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "customers" (
+    "id" CHAR(26) NOT NULL,
+    "industry_id" CHAR(26) NOT NULL,
+    "name" VARCHAR(128) NOT NULL,
+    "short_name" VARCHAR(32) NOT NULL,
+    "status" "CustomerStatus" NOT NULL DEFAULT 'ACTIVE',
+    "owner_user_id" CHAR(26) NOT NULL,
+    "contact_name" VARCHAR(32),
+    "contact_phone" VARCHAR(32),
+    "preferences" JSONB NOT NULL DEFAULT '{}',
+    "custom_fields" JSONB NOT NULL DEFAULT '[]',
+    "remark" VARCHAR(500),
+    "created_by" CHAR(26),
+    "created_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updated_at" TIMESTAMPTZ(3) NOT NULL,
+    "deleted_at" TIMESTAMPTZ(3),
+
+    CONSTRAINT "customers_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "customer_groups" (
+    "id" CHAR(26) NOT NULL,
+    "name" VARCHAR(64) NOT NULL,
+    "description" VARCHAR(255) NOT NULL DEFAULT '',
+    "created_by" CHAR(26),
+    "created_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updated_at" TIMESTAMPTZ(3) NOT NULL,
+
+    CONSTRAINT "customer_groups_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE "customer_group_members" (
+    "group_id" CHAR(26) NOT NULL,
+    "customer_id" CHAR(26) NOT NULL,
+    "created_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+
+    CONSTRAINT "customer_group_members_pkey" PRIMARY KEY ("group_id","customer_id")
+);
+
+-- CreateTable
+CREATE TABLE "customer_fields" (
+    "id" CHAR(26) NOT NULL,
+    "customer_id" CHAR(26) NOT NULL,
+    "name" VARCHAR(32) NOT NULL,
+    "code" VARCHAR(32) NOT NULL,
+    "type" VARCHAR(16) NOT NULL,
+    "options" JSONB NOT NULL DEFAULT '[]',
+    "purpose" VARCHAR(200) NOT NULL,
+    "enters_generation" BOOLEAN NOT NULL DEFAULT false,
+    "status" "CustomerFieldStatus" NOT NULL DEFAULT 'PENDING',
+    "applicant_user_id" CHAR(26) NOT NULL,
+    "approver_user_id" CHAR(26),
+    "applied_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "approved_at" TIMESTAMPTZ(3),
+    "reject_reason" VARCHAR(200),
+    "created_at" TIMESTAMPTZ(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updated_at" TIMESTAMPTZ(3) NOT NULL,
+
+    CONSTRAINT "customer_fields_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX "industries_parent_id_sort_order_idx" ON "industries"("parent_id", "sort_order");
+
+-- CreateIndex
+CREATE INDEX "industries_level_status_idx" ON "industries"("level", "status");
+
+-- CreateIndex
+CREATE INDEX "customers_owner_user_id_status_idx" ON "customers"("owner_user_id", "status");
+
+-- CreateIndex
+CREATE INDEX "customers_status_updated_at_idx" ON "customers"("status", "updated_at");
+
+-- CreateIndex
+CREATE INDEX "customers_deleted_at_idx" ON "customers"("deleted_at");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "customers_industry_id_name_key" ON "customers"("industry_id", "name");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "customer_groups_name_key" ON "customer_groups"("name");
+
+-- CreateIndex
+CREATE INDEX "customer_group_members_customer_id_idx" ON "customer_group_members"("customer_id");
+
+-- CreateIndex
+CREATE INDEX "customer_fields_status_applied_at_idx" ON "customer_fields"("status", "applied_at");
+
+-- CreateIndex
+CREATE INDEX "customer_fields_customer_id_status_idx" ON "customer_fields"("customer_id", "status");
+
+-- CreateIndex
+CREATE UNIQUE INDEX "customer_fields_customer_id_code_key" ON "customer_fields"("customer_id", "code");
+
+-- AddForeignKey
+ALTER TABLE "industries" ADD CONSTRAINT "industries_parent_id_fkey" FOREIGN KEY ("parent_id") REFERENCES "industries"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customers" ADD CONSTRAINT "customers_industry_id_fkey" FOREIGN KEY ("industry_id") REFERENCES "industries"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customers" ADD CONSTRAINT "customers_owner_user_id_fkey" FOREIGN KEY ("owner_user_id") REFERENCES "users"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customers" ADD CONSTRAINT "customers_created_by_fkey" FOREIGN KEY ("created_by") REFERENCES "users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customer_group_members" ADD CONSTRAINT "customer_group_members_group_id_fkey" FOREIGN KEY ("group_id") REFERENCES "customer_groups"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customer_group_members" ADD CONSTRAINT "customer_group_members_customer_id_fkey" FOREIGN KEY ("customer_id") REFERENCES "customers"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customer_fields" ADD CONSTRAINT "customer_fields_customer_id_fkey" FOREIGN KEY ("customer_id") REFERENCES "customers"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customer_fields" ADD CONSTRAINT "customer_fields_applicant_user_id_fkey" FOREIGN KEY ("applicant_user_id") REFERENCES "users"("id") ON DELETE RESTRICT ON UPDATE CASCADE;
+
+-- AddForeignKey
+ALTER TABLE "customer_fields" ADD CONSTRAINT "customer_fields_approver_user_id_fkey" FOREIGN KEY ("approver_user_id") REFERENCES "users"("id") ON DELETE SET NULL ON UPDATE CASCADE;
+
+-- A3 / ADR-002：行业名称唯一性（一级全局唯一，二级同父唯一）与两级结构校验
+CREATE UNIQUE INDEX "industries_root_name_key" ON "industries"("name") WHERE "parent_id" IS NULL;
+CREATE UNIQUE INDEX "industries_child_name_key" ON "industries"("parent_id", "name") WHERE "parent_id" IS NOT NULL;
+
+ALTER TABLE "industries"
+  ADD CONSTRAINT "industries_level_check"
+  CHECK (("parent_id" IS NULL AND "level" = 1) OR ("parent_id" IS NOT NULL AND "level" = 2));
+ALTER TABLE "industries"
+  ADD CONSTRAINT "industries_no_self_parent_check" CHECK ("id" <> "parent_id");

prisma/schema.prisma

@@ -15,16 +15,16 @@ datasource db {
 
 /// 事务性发件箱：领域事件先落库，再由 worker 投递（技术架构 §5.3）
 model OutboxEvent {
-  id             String    @id @db.Char(26)
-  aggregateType  String    @map("aggregate_type") @db.VarChar(64)
-  aggregateId    String    @map("aggregate_id") @db.Char(26)
-  eventType      String    @map("event_type") @db.VarChar(128)
-  payloadJson    Json      @map("payload_json") @db.JsonB
-  traceId        String?   @map("trace_id") @db.VarChar(64)
-  occurredAt     DateTime  @default(now()) @map("occurred_at") @db.Timestamptz(3)
-  publishedAt    DateTime? @map("published_at") @db.Timestamptz(3)
-  attempts       Int       @default(0)
-  lastError      String?   @map("last_error") @db.Text
+  id            String    @id @db.Char(26)
+  aggregateType String    @map("aggregate_type") @db.VarChar(64)
+  aggregateId   String    @map("aggregate_id") @db.Char(26)
+  eventType     String    @map("event_type") @db.VarChar(128)
+  payloadJson   Json      @map("payload_json") @db.JsonB
+  traceId       String?   @map("trace_id") @db.VarChar(64)
+  occurredAt    DateTime  @default(now()) @map("occurred_at") @db.Timestamptz(3)
+  publishedAt   DateTime? @map("published_at") @db.Timestamptz(3)
+  attempts      Int       @default(0)
+  lastError     String?   @map("last_error") @db.Text
 
   @@index([publishedAt, occurredAt])
   @@index([aggregateType, aggregateId])
@@ -33,14 +33,14 @@ model OutboxEvent {
 
 /// 请求幂等键：任务提交必须带 Idempotency-Key（TTL 24h）
 model IdempotencyKey {
-  id             String    @id @db.Char(26)
-  scope          String    @db.VarChar(64)
-  key            String    @db.VarChar(128)
-  requestHash    String    @map("request_hash") @db.VarChar(64)
-  responseStatus Int?      @map("response_status")
-  responseBody   Json?     @map("response_body") @db.JsonB
-  createdAt      DateTime  @default(now()) @map("created_at") @db.Timestamptz(3)
-  expiresAt      DateTime  @map("expires_at") @db.Timestamptz(3)
+  id             String   @id @db.Char(26)
+  scope          String   @db.VarChar(64)
+  key            String   @db.VarChar(128)
+  requestHash    String   @map("request_hash") @db.VarChar(64)
+  responseStatus Int?     @map("response_status")
+  responseBody   Json?    @map("response_body") @db.JsonB
+  createdAt      DateTime @default(now()) @map("created_at") @db.Timestamptz(3)
+  expiresAt      DateTime @map("expires_at") @db.Timestamptz(3)
 
   @@unique([scope, key])
   @@index([expiresAt])
@@ -49,7 +49,7 @@ model IdempotencyKey {
 
 /// 部门：两级组织（一级部门 → 小组），父子用 parent_id 关联（A1 identity）
 model Department {
-  id        String   @id @db.Char(26)
+  id           String   @id @db.Char(26)
   code         String   @unique @db.VarChar(64)
   name         String   @db.VarChar(64)
   parentId     String?  @map("parent_id") @db.Char(26)
@@ -61,8 +61,8 @@ model Department {
 
   parent   Department?  @relation("DepartmentTree", fields: [parentId], references: [id])
   children Department[] @relation("DepartmentTree")
-  leader   User?       @relation("DepartmentLeader", fields: [leaderUserId], references: [id])
-  users    User[]      @relation("UserDepartment")
+  leader   User?        @relation("DepartmentLeader", fields: [leaderUserId], references: [id])
+  users    User[]       @relation("UserDepartment")
 
   @@unique([parentId, name])
   @@index([parentId, sortOrder])
@@ -94,10 +94,14 @@ model User {
   createdAt          DateTime   @default(now()) @map("created_at") @db.Timestamptz(3)
   updatedAt          DateTime   @updatedAt @map("updated_at") @db.Timestamptz(3)
 
-  department     Department      @relation("UserDepartment", fields: [departmentId], references: [id])
-  roles          UserRole[]
-  refreshTokens  RefreshToken[]
-  ledDepartments Department[]    @relation("DepartmentLeader")
+  department             Department      @relation("UserDepartment", fields: [departmentId], references: [id])
+  roles                  UserRole[]
+  refreshTokens          RefreshToken[]
+  ledDepartments         Department[]    @relation("DepartmentLeader")
+  ownedCustomers         Customer[]      @relation("CustomerOwner")
+  createdCustomers       Customer[]      @relation("CustomerCreator")
+  appliedCustomerFields  CustomerField[] @relation("CustomerFieldApplicant")
+  approvedCustomerFields CustomerField[] @relation("CustomerFieldApprover")
 
   @@index([departmentId, status])
   @@index([status, lastLoginAt])
@@ -211,16 +215,149 @@ model RefreshToken {
 
 /// 系统配置：阈值 / 上限类数字唯一存放处（PRD R-26），带版本与变更审计
 model SystemConfig {
-  id           String   @id @db.Char(26)
-  configKey    String   @unique @map("config_key") @db.VarChar(128)
-  configValue  Json     @map("config_value") @db.JsonB
-  valueType    String   @map("value_type") @db.VarChar(16)
-  description  String   @default("") @db.VarChar(255)
-  version      Int      @default(1)
-  isEditable   Boolean  @default(true) @map("is_editable")
-  createdAt    DateTime @default(now()) @map("created_at") @db.Timestamptz(3)
-  updatedAt    DateTime @updatedAt @map("updated_at") @db.Timestamptz(3)
-  updatedBy    String?  @map("updated_by") @db.Char(26)
+  id          String   @id @db.Char(26)
+  configKey   String   @unique @map("config_key") @db.VarChar(128)
+  configValue Json     @map("config_value") @db.JsonB
+  valueType   String   @map("value_type") @db.VarChar(16)
+  description String   @default("") @db.VarChar(255)
+  version     Int      @default(1)
+  isEditable  Boolean  @default(true) @map("is_editable")
+  createdAt   DateTime @default(now()) @map("created_at") @db.Timestamptz(3)
+  updatedAt   DateTime @updatedAt @map("updated_at") @db.Timestamptz(3)
+  updatedBy   String?  @map("updated_by") @db.Char(26)
 
   @@map("system_configs")
 }
+
+// ---------------------------------------------------------------------------
+// A3 客户与行业（client 模块；ADR-002 两级行业）
+// ---------------------------------------------------------------------------
+
+enum IndustryStatus {
+  ACTIVE
+  DISABLED
+}
+
+/// 行业两级树：一级 parent_id 为空，二级 parent_id 指向一级；最多两级。
+/// 名称唯一性由迁移中的部分唯一索引保证：一级全局唯一、二级同父唯一。
+model Industry {
+  id        String         @id @db.Char(26)
+  parentId  String?        @map("parent_id") @db.Char(26)
+  level     Int            @default(1)
+  name      String         @db.VarChar(64)
+  sortOrder Int            @default(10) @map("sort_order")
+  status    IndustryStatus @default(ACTIVE)
+  remark    String         @default("") @db.VarChar(200)
+  createdAt DateTime       @default(now()) @map("created_at") @db.Timestamptz(3)
+  updatedAt DateTime       @updatedAt @map("updated_at") @db.Timestamptz(3)
+
+  parent    Industry?  @relation("IndustryTree", fields: [parentId], references: [id], onDelete: Restrict)
+  children  Industry[] @relation("IndustryTree")
+  customers Customer[]
+
+  @@index([parentId, sortOrder])
+  @@index([level, status])
+  @@map("industries")
+}
+
+enum CustomerStatus {
+  ACTIVE
+  PAUSED
+  ENDED
+}
+
+/// 客户：隔离单元；industry_id 必须指向末级行业；软删除保留历史。
+model Customer {
+  id           String         @id @db.Char(26)
+  industryId   String         @map("industry_id") @db.Char(26)
+  name         String         @db.VarChar(128)
+  shortName    String         @map("short_name") @db.VarChar(32)
+  status       CustomerStatus @default(ACTIVE)
+  ownerUserId  String         @map("owner_user_id") @db.Char(26)
+  contactName  String?        @map("contact_name") @db.VarChar(32)
+  contactPhone String?        @map("contact_phone") @db.VarChar(32)
+  preferences  Json           @default("{}") @db.JsonB
+  customFields Json           @default("[]") @map("custom_fields") @db.JsonB
+  remark       String?        @db.VarChar(500)
+  createdBy    String?        @map("created_by") @db.Char(26)
+  createdAt    DateTime       @default(now()) @map("created_at") @db.Timestamptz(3)
+  updatedAt    DateTime       @updatedAt @map("updated_at") @db.Timestamptz(3)
+  deletedAt    DateTime?      @map("deleted_at") @db.Timestamptz(3)
+
+  industry     Industry              @relation(fields: [industryId], references: [id], onDelete: Restrict)
+  owner        User                  @relation("CustomerOwner", fields: [ownerUserId], references: [id], onDelete: Restrict)
+  creator      User?                 @relation("CustomerCreator", fields: [createdBy], references: [id], onDelete: SetNull)
+  groupMembers CustomerGroupMember[]
+  fields       CustomerField[]
+
+  @@unique([industryId, name])
+  @@index([ownerUserId, status])
+  @@index([status, updatedAt])
+  @@index([deletedAt])
+  @@map("customers")
+}
+
+/// 客户组：授权与数据范围的最小单位。
+model CustomerGroup {
+  id          String   @id @db.Char(26)
+  name        String   @unique @db.VarChar(64)
+  description String   @default("") @db.VarChar(255)
+  createdBy   String?  @map("created_by") @db.Char(26)
+  createdAt   DateTime @default(now()) @map("created_at") @db.Timestamptz(3)
+  updatedAt   DateTime @updatedAt @map("updated_at") @db.Timestamptz(3)
+
+  members CustomerGroupMember[]
+
+  @@map("customer_groups")
+}
+
+/// 客户组 ↔ 客户（复合主键）
+model CustomerGroupMember {
+  groupId    String   @map("group_id") @db.Char(26)
+  customerId String   @map("customer_id") @db.Char(26)
+  createdAt  DateTime @default(now()) @map("created_at") @db.Timestamptz(3)
+
+  group    CustomerGroup @relation(fields: [groupId], references: [id], onDelete: Cascade)
+  customer Customer      @relation(fields: [customerId], references: [id], onDelete: Cascade)
+
+  @@id([groupId, customerId])
+  @@index([customerId])
+  @@map("customer_group_members")
+}
+
+enum CustomerFieldStatus {
+  PENDING
+  ACTIVE
+  REJECTED
+  DISABLED
+}
+
+/// 客户级字段：只有 enters_generation=true 的字段需要审批；
+/// 基础字段存 customers.custom_fields（JSONB），不进入本表。
+model CustomerField {
+  id               String              @id @db.Char(26)
+  customerId       String              @map("customer_id") @db.Char(26)
+  name             String              @db.VarChar(32)
+  code             String              @db.VarChar(32)
+  type             String              @db.VarChar(16)
+  options          Json                @default("[]") @db.JsonB
+  purpose          String              @db.VarChar(200)
+  entersGeneration Boolean             @default(false) @map("enters_generation")
+  status           CustomerFieldStatus @default(PENDING)
+  applicantUserId  String              @map("applicant_user_id") @db.Char(26)
+  approverUserId   String?             @map("approver_user_id") @db.Char(26)
+  appliedAt        DateTime            @default(now()) @map("applied_at") @db.Timestamptz(3)
+  approvedAt       DateTime?           @map("approved_at") @db.Timestamptz(3)
+  rejectReason     String?             @map("reject_reason") @db.VarChar(200)
+  createdAt        DateTime            @default(now()) @map("created_at") @db.Timestamptz(3)
+  updatedAt        DateTime            @updatedAt @map("updated_at") @db.Timestamptz(3)
+
+  customer  Customer @relation(fields: [customerId], references: [id], onDelete: Cascade)
+  applicant User     @relation("CustomerFieldApplicant", fields: [applicantUserId], references: [id], onDelete: Restrict)
+  approver  User?    @relation("CustomerFieldApprover", fields: [approverUserId], references: [id], onDelete: SetNull)
+
+  @@unique([customerId, code])
+  @@index([status, appliedAt])
+  @@index([customerId, status])
+  @@map("customer_fields")
+}

prisma/seed.ts

@@ -9,6 +9,7 @@ import { randomBytes } from 'node:crypto';
 import { existsSync } from 'node:fs';
 import { resolve } from 'node:path';
 
+import type { Prisma } from '@prisma/client';
 import { PrismaClient, type RoleStatus, type UserStatus } from '@prisma/client';
 import { config as loadDotenv } from 'dotenv';
 
@@ -607,6 +608,226 @@ async function seedDepartmentLeaders(): Promise<void> {
   console.log('[seed] 部门负责人就绪（幂等）');
 }
 
+/**
+ * A3 客户与行业种子（幂等）：
+ * - 两级行业：电商（服饰鞋包 / 美妆个护）、金融（信贷）；
+ * - 2 个客户（花间集、素研）与 1 个客户组（电商核心组）；
+ * - 花间集 3 条客户级字段：已生效 2（1 条进入生成 + 1 条仅检索）、待审批 1。
+ * 不覆盖人工调整值：按业务唯一键查找，存在则只补齐缺失关系。
+ */
+/* eslint-disable max-lines-per-function -- A3 种子按行业 / 客户 / 客户组 / 字段顺序幂等写入 */
+async function seedClient(): Promise<void> {
+  const admin = await prisma.user.findUnique({ where: { account: 'admin' }, select: { id: true } });
+  const chen = await prisma.user.findUnique({
+    where: { account: 'chen.mo' },
+    select: { id: true },
+  });
+  const lin = await prisma.user.findUnique({
+    where: { account: 'lin.qing' },
+    select: { id: true },
+  });
+  const jiang = await prisma.user.findUnique({
+    where: { account: 'jiang.lan' },
+    select: { id: true },
+  });
+  if (admin === null || chen === null || lin === null || jiang === null) {
+    throw new Error('A3 种子依赖 admin / chen.mo / lin.qing / jiang.lan 账号，请先执行 A1 种子');
+  }
+  const adminId = admin.id;
+
+  async function upsertIndustry(
+    name: string,
+    parentId: string | null,
+    level: number,
+    sortOrder: number,
+    remark: string,
+  ): Promise<string> {
+    const existing = await prisma.industry.findFirst({
+      where: { name, parentId },
+      select: { id: true },
+    });
+    if (existing !== null) return existing.id;
+    const id = ulid();
+    await prisma.industry.create({
+      data: { id, name, parentId, level, sortOrder, remark, status: 'ACTIVE' },
+    });
+    return id;
+  }
+
+  const ec = await upsertIndustry('电商', null, 1, 10, '电商行业客户，覆盖服饰、美妆等类目');
+  const apparel = await upsertIndustry('服饰鞋包', ec, 2, 10, '服饰、鞋履、箱包类目');
+  const beauty = await upsertIndustry('美妆个护', ec, 2, 20, '护肤、彩妆、个护类目');
+  const fin = await upsertIndustry('金融', null, 1, 20, '金融行业客户，合规要求高');
+  await upsertIndustry('信贷', fin, 2, 10, '消费贷、经营贷、信用卡');
+
+  async function upsertCustomer(input: {
+    name: string;
+    shortName: string;
+    industryId: string;
+    ownerUserId: string;
+    contactName: string;
+    contactPhone: string;
+    remark: string;
+    preferences: Prisma.InputJsonValue;
+    customFields: Prisma.InputJsonValue;
+  }): Promise<string> {
+    const existing = await prisma.customer.findFirst({
+      where: { industryId: input.industryId, name: input.name, deletedAt: null },
+      select: { id: true },
+    });
+    if (existing !== null) return existing.id;
+    const id = ulid();
+    await prisma.customer.create({
+      data: {
+        id,
+        industryId: input.industryId,
+        name: input.name,
+        shortName: input.shortName,
+        status: 'ACTIVE',
+        ownerUserId: input.ownerUserId,
+        contactName: input.contactName,
+        contactPhone: input.contactPhone,
+        preferences: input.preferences,
+        customFields: input.customFields,
+        remark: input.remark,
+        createdBy: adminId,
+      },
+    });
+    return id;
+  }
+
+  const huajianji = await upsertCustomer({
+    name: '花间集',
+    shortName: 'HJ',
+    industryId: apparel,
+    ownerUserId: chen.id,
+    contactName: '林晓',
+    contactPhone: '138****2210',
+    remark: '秋冬新品主推，素材需保留品牌金色描边。',
+    preferences: {
+      naming: '客户名_方向_日期_序号',
+      directory: '花间集/2026/秋冬',
+      specs: ['1080×1920', '1080×1080'],
+      taboo: ['绝对化用语', '未授权肖像'],
+    },
+    customFields: [
+      { key: '门店编号', value: '沪-012' },
+      { key: '内部产品代码', value: 'HJ-2026' },
+    ],
+  });
+  const suyan = await upsertCustomer({
+    name: '素研',
+    shortName: 'SY',
+    industryId: beauty,
+    ownerUserId: lin.id,
+    contactName: '周航',
+    contactPhone: '139****8832',
+    remark: '以成分卖点为主，需规避医疗功效表述。',
+    preferences: {
+      naming: '客户名_产品线_日期_序号',
+      directory: '素研/2026/Q4',
+      specs: ['1080×1920'],
+      taboo: ['医疗功效表述'],
+    },
+    customFields: [{ key: '门店编号', value: '杭-008' }],
+  });
+
+  async function upsertGroup(): Promise<void> {
+    const existing = await prisma.customerGroup.findUnique({
+      where: { name: '电商核心组' },
+      select: { id: true },
+    });
+    const groupId = existing?.id ?? ulid();
+    if (existing === null) {
+      await prisma.customerGroup.create({
+        data: {
+          id: groupId,
+          name: '电商核心组',
+          description: '电商行业核心客户，作为数据范围授权单位',
+          createdBy: adminId,
+        },
+      });
+    }
+    await prisma.customerGroupMember.createMany({
+      data: [huajianji, suyan].map((customerId) => ({ groupId, customerId })),
+      skipDuplicates: true,
+    });
+  }
+  await upsertGroup();
+
+  const fieldSeeds = [
+    {
+      customerId: huajianji,
+      name: '商品系列',
+      code: 'series',
+      type: 'select',
+      options: ['秋冬', '春夏'],
+      purpose: '卖点与脚本分组，按系列匹配脚本模板',
+      entersGeneration: true,
+      status: 'ACTIVE' as const,
+      approverUserId: jiang.id,
+    },
+    {
+      customerId: huajianji,
+      name: '门店编号',
+      code: 'store_code',
+      type: 'text',
+      options: [],
+      purpose: '门店素材检索与报表拆分',
+      entersGeneration: false,
+      status: 'ACTIVE' as const,
+      approverUserId: jiang.id,
+    },
+    {
+      customerId: huajianji,
+      name: '活动编码',
+      code: 'campaign_code',
+      type: 'text',
+      options: [],
+      purpose: '活动素材命名与检索，用于区分不同投放批次',
+      entersGeneration: true,
+      status: 'PENDING' as const,
+      approverUserId: null,
+    },
+    {
+      customerId: suyan,
+      name: '产品线',
+      code: 'product_line',
+      type: 'select',
+      options: ['精华', '面霜'],
+      purpose: '按产品线匹配脚本方向与卖点',
+      entersGeneration: true,
+      status: 'ACTIVE' as const,
+      approverUserId: jiang.id,
+    },
+  ];
+  for (const field of fieldSeeds) {
+    const existing = await prisma.customerField.findUnique({
+      where: { customerId_code: { customerId: field.customerId, code: field.code } },
+      select: { id: true },
+    });
+    if (existing !== null) continue;
+    await prisma.customerField.create({
+      data: {
+        id: ulid(),
+        customerId: field.customerId,
+        name: field.name,
+        code: field.code,
+        type: field.type,
+        options: field.options,
+        purpose: field.purpose,
+        entersGeneration: field.entersGeneration,
+        status: field.status,
+        applicantUserId: chen.id,
+        approverUserId: field.approverUserId,
+        approvedAt: field.status === 'ACTIVE' ? new Date() : null,
+      },
+    });
+  }
+  console.log('[seed] A3 客户与行业就绪（幂等）');
+}
+/* eslint-enable max-lines-per-function */
+
 async function main(): Promise<void> {
   await seedConfigs();
   await seedPermissions();
@@ -614,6 +835,7 @@ async function main(): Promise<void> {
   await seedRoles();
   await seedUsers();
   await seedDepartmentLeaders();
+  await seedClient();
 }
 
 void main()