docs(plan): 回写 A3 标准完成状态（WBS 状态列 + 最终验收）

按 A1 的完成状态格式补齐 A3 §6.4：新增执行状态说明、WBS 表状态列并逐项标 ✅；完成日期更新为 2026-11-04 最终验收。仅文档变更。

.gitea/workflows/ci.yml

@@ -1,8 +1,8 @@
+# 远端 Gitea 未部署 Actions runner：本工作流不随 push 触发，仅供本地参考 / 手动触发。
+# 本地等价命令：pnpm ci:local（推送前必须全绿）。
 name: ci
 
 on:
-  push:
-    branches: [main]
   workflow_dispatch:
 
 concurrency:

AGENTS.md

@@ -114,8 +114,8 @@ docs/           PRD / 技术架构 / 立项建议 / 工程规范
 | 开发 | `pnpm dev` |
 | 构建 | `pnpm build` |
 | 质量 | `pnpm lint` · `pnpm lint:fix` · `pnpm format` · `pnpm format:check` · `pnpm typecheck` |
-| 测试 | `pnpm test` · `pnpm test:int` · `pnpm test:e2e` · `pnpm ci:local` |
+| 测试 | `pnpm test` · `pnpm test:int` · `pnpm test:e2e` · `pnpm ci:local`（CI 只本地执行，远端无 runner） |
-| 数据库 | `pnpm db:migrate` · `pnpm db:reset`（禁止手工删库 / 删数据卷） |
+| 数据库 | `pnpm db:init`（迁移 + 幂等种子，不重置数据）· `pnpm db:migrate` · `pnpm db:reset`（清库重建；默认被拦截，必须 `ALLOW_DB_RESET=1` 显式确认；禁止手工删库 / 删数据卷） |
 | 契约 | `pnpm openapi:diff` |
 
 > 文档、脚本、CI 中出现的命令必须与上表一致，禁止自造别名。
@@ -127,7 +127,7 @@ docs/           PRD / 技术架构 / 立项建议 / 工程规范
 1. 基于最新 `main` 直接提交，小步 commit（**Conventional Commits，提交信息一律用中文**，`type` / `scope` 保留英文）。
 2. 本地门禁：`pnpm format:check && pnpm lint && pnpm typecheck && pnpm test`。
 3. 提交说明必含：**背景 / 改动 / 影响面 / 回滚方式 / 验证证据**；迁移、权限、AI、导出类变更须在推送前完成双人走查。
-4. 直接 `git push origin main`；禁止 force push `main`，禁止 Merge commit；推送后立即确认 CI，失败按前向修复处理。
+4. 直接 `git push origin main`；禁止 force push `main`，禁止 Merge commit。**远端 Gitea 未部署 Actions runner，线上 CI 不可用，禁止等待/依赖远端 CI**；CI 一律在推送前本地执行（`pnpm ci:local`），本地门禁全绿才能推送。
 5. 发布：staging 验证 → 生产灰度；**迁移先行、代码后行**。
 
 细则：[Git 规范](docs/工程规范/01-Git规范.md) · [Code Review](docs/工程规范/07-CodeReview与PR规范.md) · [测试与 CI](docs/工程规范/06-测试与CI规范.md)
@@ -154,7 +154,7 @@ docs/           PRD / 技术架构 / 立项建议 / 工程规范
 | API 与路由 | [04-API与路由规范](docs/工程规范/04-API与路由规范.md) | REST /api/v1、错误码、鉴权链、任务协议 |
 | 数据库 | [05-数据库规范](docs/工程规范/05-数据库规范.md) | ULID、customer_id、游标分页、expand/contract |
 | 测试与 CI | [06-测试与CI规范](docs/工程规范/06-测试与CI规范.md) | 分层测试、权限三态、覆盖率只升不降 |
-| Code Review | [07-CodeReview与PR规范](docs/工程规范/07-CodeReview与PR规范.md) | 提交说明、双人场景、DoD、推送后观察 |
+| Code Review | [07-CodeReview与PR规范](docs/工程规范/07-CodeReview与PR规范.md) | 提交说明、双人场景、DoD、本地 CI 后推送 |
 | 日志与可观测 | [08-日志与可观测性规范](docs/工程规范/08-日志与可观测性规范.md) | Pino 字段、trace_id、审计与日志分离、告警 |
 | 环境变量与密钥 | [09-环境变量与密钥规范](docs/工程规范/09-环境变量与密钥规范.md) | `.env.example` 入库、启动校验、轮换与泄露处置 |
 | 资产命名与图层 | [10-资产命名与PSD图层规范](docs/工程规范/10-资产命名与PSD图层规范.md) | 命名占位符、PSD 图层前缀、规格矩阵、低质量标记 |
@@ -180,6 +180,7 @@ docs/           PRD / 技术架构 / 立项建议 / 工程规范
 3. 禁止修改已合并的 `prisma/migrations/`；禁止 `--no-verify` 提交。
 4. 涉及业务口径不确定时，输出 `【待确认 Q-xx】` 并说明影响面，**不要编造**。
 5. 改动跨 >3 个模块或触及 §10 清单时，先给出方案与影响面，等确认后再动手。
+6. **禁止在验证 / 联调中执行 `pnpm db:reset`**：它会清空本地库并重置所有账号密码；日常初始化只用 `pnpm db:init`。确需清库须先获得用户明确同意，并显式 `ALLOW_DB_RESET=1`。
 
 ---
 

README.md

@@ -21,7 +21,8 @@
 | **A0 报告**  | [灵犀_A0工程骨架与契约基线_实施报告_V0.1.md](docs/开发计划/灵犀_A0工程骨架与契约基线_实施报告_V0.1.md) | V0.1                 | A0 完成范围、门禁实测、环境适配与待确认事项                            |
 | **A1 报告**  | [灵犀_A1身份认证与用户管理_实施报告_V0.1.md](docs/开发计划/灵犀_A1身份认证与用户管理_实施报告_V0.1.md) | V0.1                 | A1 完成范围、契约/实现/测试、遗留与下一步                              |
 | **A2 报告**  | [灵犀_A2角色权限与数据范围_实施报告_V0.1.md](docs/开发计划/灵犀_A2角色权限与数据范围_实施报告_V0.1.md) | V0.1                 | A2 完成范围、H1 决策、前后端/测试、遗留与下一步                        |
-| **ADR**      | [docs/adr/](docs/adr/README.md)                                                                        | —                    | 架构决策记录（ADR-001 权限点目录与六类数据范围）                       |
+| **A3 报告**  | [灵犀_A3客户与行业目录_实施报告_V0.1.md](docs/开发计划/灵犀_A3客户与行业目录_实施报告_V0.1.md)         | V0.1                 | A3 完成范围、两级行业决策、混搭 UI、测试与遗留                         |
+| **ADR**      | [docs/adr/](docs/adr/README.md)                                                                        | —                    | 架构决策记录（ADR-001 权限；ADR-002 两级行业目录）                     |
 | 历史 PRD     | `docs/PRD/灵犀_信息流素材生产平台_PRD_V0.1~V0.3.md`                                                    | 归档                 | 仅作沿革参考，**不具约束力**                                           |
 
 > 阅读顺序：`AGENTS.md` → PRD §1/§6 → 技术架构 §0.2/§3 → 按任务查 `docs/工程规范/`。
@@ -47,7 +48,7 @@
 | **脚本**     | 要素卡 / 卖点库 / 模板 / 生成 / 质量校核 / 审核入库 / 版本               |
 | **素材**     | 图片线（PSD 套版、抠图、规格矩阵）、视频线（逐镜生成、变体）、快筛与预览 |
 | **资产**     | 15 类资产的库、版本、引用、复审与复用度量                                |
-| **平台管理** | 组织账号、客户、角色权限、AI 配置、数据字典、审计、行业包与表单设计器    |
+| **平台管理** | 组织账号、客户、角色管理、AI 配置、数据字典、审计、行业包与表单设计器    |
 
 > 早期文档中的「四大模块（脚本生成 / 素材生产 / 编辑 / 管理）」已于 PRD V1.6 重构为「脚本 / 素材 / 资产 / 平台管理」三主线 + 一底座。
 
@@ -77,11 +78,20 @@ docs/           PRD / 技术架构 / 开发计划 / 立项建议 / 工程规范
 cp .env.example .env.local
 cp .env.local .env          # Prisma CLI 只读取 .env（两者均已 gitignore）
 pnpm check:dev              # 检查本机 PostgreSQL / Redis 是否可用
-pnpm db:migrate             # 首次建表；后续由 Prisma 迁移管理
+pnpm db:init                # 首次/迁移后：应用已有迁移 + 幂等种子（不重置数据、不改已有密码）
-pnpm db:seed                # 幂等写入 system_configs 基线
 pnpm dev                    # 并行启动 api(3000) / web(5173) / worker
 ```
 
+> **日常启动不需要执行任何数据库命令**。`pnpm dev` / `./dev.sh` 都不会迁移、播种或重置数据库，已有账号密码保持不变。
+> **只有需要清空本地库时才用 `pnpm db:reset`**：它会清空全部表并重新 seed，admin 等种子账号会回到初始密码 `lingxi2026` 且 `must_change_password=true`。为避免误清本地改过的密码/数据，该命令默认被拦截，必须显式执行：
+>
+> ```bash
+> ALLOW_DB_RESET=1 pnpm db:reset   # 确认清库才执行
+> ```
+>
+> 日常迁移 / 补种子请用 `pnpm db:init`（幂等，不改已有密码）。
+> 生产环境部署只用 `prisma migrate deploy`（`db:init` 的第一步），**不执行 seed / reset**；用户密码不会因重启或发布被重置。
+
 也可以使用一键脚本（自动检测并释放端口、带健康检查，启动后默认跟随日志）：
 
 ```bash
@@ -104,12 +114,12 @@ pnpm dev                    # 并行启动 api(3000) / web(5173) / worker
 
 ```bash
 pnpm lint && pnpm typecheck && pnpm test   # 本地门禁
-pnpm build && pnpm test:e2e                # 构建与端到端冒烟
+VITE_PUBLIC_DEMO_SESSION=true pnpm test:e2e  # 构建 + 端到端冒烟（demo 会话）
 pnpm openapi:export && pnpm openapi:diff   # 契约快照与破坏性变更检查
-pnpm ci:local                              # 本地跑完整 CI 门禁
+pnpm ci:local                              # 本地跑完整 CI 门禁（已内置 e2e 所需 env）
 ```
 
-> Gitea 暂未部署 Actions runner，推送后远程 CI 会停留在 queued；当前以 `pnpm ci:local` 为准，runner 就绪后 `.gitea/workflows/ci.yml` 会自动接管。
+> **远端 Gitea 未部署 Actions runner，线上 CI 不可用**。所有 CI 一律在本地执行：推送前跑 `pnpm ci:local`（或至少 `format:check + lint + typecheck + test`）。`.gitea/workflows/ci.yml` 仅作本地流水线参考 / 手动触发，**不随 push 自动运行**。
 
 命令与门禁见 [AGENTS.md §6](AGENTS.md) 与 [06-测试与CI规范](docs/工程规范/06-测试与CI规范.md)。当前 UI 采用「顶部模块菜单 + 左侧功能菜单」布局，视觉方向为 **A · 云白蓝（传统企业后台 + 现代浅色质感）**。
 

apps/api/src/app.module.ts

@@ -7,6 +7,7 @@ import { APP_CONFIG, AppConfigModule } from './config/config.module';
 import type { AppConfig } from './config/env';
 import { PrismaModule } from './infra/prisma/prisma.module';
 import { RedisModule } from './infra/redis/redis.module';
+import { ClientModule } from './modules/client/client.module';
 import { IdentityModule } from './modules/identity/identity.module';
 import { PlatformModule } from './modules/platform/platform.module';
 
@@ -49,6 +50,7 @@ import { PlatformModule } from './modules/platform/platform.module';
     RedisModule,
     SecurityModule,
     IdentityModule,
+    ClientModule,
     PlatformModule,
   ],
 })

apps/api/src/common/pipes/zod-validation.pipe.ts

@@ -1,6 +1,6 @@
 import { ErrorCode } from '@lingxi/shared';
 import { type PipeTransform } from '@nestjs/common';
-import type { ZodSchema } from 'zod';
+import type { ZodType, ZodTypeDef } from 'zod';
 
 import { AppException } from '../errors/app-exception';
 
@@ -9,7 +9,7 @@ import { AppException } from '../errors/app-exception';
  * 校验失败统一转 40001，并把字段错误放进 details.issues，便于前端定位。
  */
 export class ZodValidationPipe<T> implements PipeTransform<unknown, T> {
-  constructor(private readonly schema: ZodSchema<T>) {}
+  constructor(private readonly schema: ZodType<T, ZodTypeDef, unknown>) {}
 
   transform(value: unknown): T {
     const result = this.schema.safeParse(value);

apps/api/src/common/security/security.module.ts

@@ -7,7 +7,6 @@ import { PermissionCatalogService } from './catalog/permission-catalog.service';
 import { JwtAuthGuard, PermissionGuard, ScopeGuard, SpecialPermissionGuard } from './guards';
 import { PermissionService } from './permission.service';
 import { RequestContextService } from './request-context';
-import { CUSTOMER_DIRECTORY, EmptyCustomerDirectory } from './scope/customer-directory';
 import { ScopeResolver } from './scope/scope-resolver.service';
 import { TokenService } from './token.service';
 
@@ -15,8 +14,8 @@ import { TokenService } from './token.service';
  * 全局安全能力：请求上下文（AsyncLocalStorage）、权限解析、数据范围解析、JWT 与守卫链。
  * 守卫顺序：JwtAuthGuard → PermissionGuard → SpecialPermissionGuard → ScopeGuard。
  *
- * `CUSTOMER_DIRECTORY` 是客户目录端口：A2 注册空集实现，A3 落地 client 模块后替换 provider
+ * `CUSTOMER_DIRECTORY` 由全局 ClientModule 提供真实实现（A3）；
- * 即可让六类数据范围解析出真实客户集合，ScopeResolver / 守卫链无需改动。
+ * ScopeResolver / 守卫链只依赖端口，不感知客户模块。
  */
 @Global()
 @Module({
@@ -32,7 +31,6 @@ import { TokenService } from './token.service';
     JwtAuthGuard,
     SpecialPermissionGuard,
     ScopeGuard,
-    { provide: CUSTOMER_DIRECTORY, useClass: EmptyCustomerDirectory },
     { provide: APP_GUARD, useExisting: JwtAuthGuard },
     { provide: APP_GUARD, useExisting: PermissionGuard },
     { provide: APP_GUARD, useExisting: SpecialPermissionGuard },

apps/api/src/modules/client/client.int.spec.ts

@@ -0,0 +1,451 @@
+import { API_PREFIX, ErrorCode, Permission, ulid } from '@lingxi/shared';
+import { PrismaClient } from '@prisma/client';
+import { afterAll, beforeAll, describe, expect, it } from 'vitest';
+
+import { createApp, type CreatedApiApp } from '../../bootstrap';
+import { loadDotenv } from '../../config/load-dotenv';
+
+const PASSWORD_HASH =
+  '$argon2id$v=19$m=65536,p=4,t=3$Osdgg3Fz53AwcoC2kyGiGg$QVbxW7Ok/SlCNbML95go2J/6GMSfE1EG3jBTJgR4zO4';
+const PASSWORD = 'lingxi2026';
+const PREFIX = 'itqa3.';
+const API = API_PREFIX;
+
+loadDotenv();
+const prisma = new PrismaClient();
+
+interface TokenBody {
+  accessToken: string;
+}
+
+interface JsonResult<T> {
+  status: number;
+  body: T;
+}
+
+interface FixtureUser {
+  id: string;
+  account: string;
+}
+
+let phoneCounter = 0;
+let app: CreatedApiApp['app'];
+let superToken = '';
+let scopedToken = '';
+let approverToken = '';
+let scopedUserId = '';
+let rootIndustryId = '';
+let leafIndustryId = '';
+let customerId = '';
+let groupId = '';
+const createdUserIds: string[] = [];
+const createdRoleIds: string[] = [];
+
+function nextPhone(): string {
+  phoneCounter += 1;
+  return `136${String(phoneCounter).padStart(8, '0')}`;
+}
+
+async function createRole(
+  suffix: string,
+  permissions: string[],
+  dataScope: { type: string; targetId?: string },
+): Promise<string> {
+  const id = ulid();
+  await prisma.role.create({
+    data: {
+      id,
+      code: `${PREFIX}role_${suffix}`,
+      name: `${PREFIX}角色-${suffix}`,
+      description: 'A3-QA-01 集成测试角色',
+      status: 'ACTIVE',
+      permissions: { create: permissions.map((permissionCode) => ({ permissionCode })) },
+      dataScopes: {
+        create: [{ id: ulid(), scopeType: dataScope.type, targetId: dataScope.targetId ?? null }],
+      },
+    },
+  });
+  createdRoleIds.push(id);
+  return id;
+}
+
+async function createUser(suffix: string, roleId: string): Promise<FixtureUser> {
+  const department = await prisma.department.findUniqueOrThrow({ where: { code: 'content-g1' } });
+  const account = `${PREFIX}${suffix}`;
+  const id = ulid();
+  await prisma.user.create({
+    data: {
+      id,
+      name: `A3 集成测试${suffix}`,
+      account,
+      email: `${account}@lingxi.cn`,
+      phone: nextPhone(),
+      passwordHash: PASSWORD_HASH,
+      departmentId: department.id,
+      mustChangePassword: false,
+      roles: { create: [{ roleId }] },
+    },
+  });
+  createdUserIds.push(id);
+  return { id, account };
+}
+
+async function login(account: string): Promise<string> {
+  const response = await app.inject({
+    method: 'POST',
+    url: `${API}/auth/login`,
+    payload: { account, password: PASSWORD },
+  });
+  if (response.statusCode !== 200 && response.statusCode !== 201) {
+    throw new Error(`login failed ${response.statusCode}: ${response.body}`);
+  }
+  return response.json<TokenBody>().accessToken;
+}
+
+async function call<T>(
+  method: 'GET' | 'POST' | 'PATCH' | 'DELETE',
+  url: string,
+  token: string,
+  payload?: unknown,
+): Promise<JsonResult<T>> {
+  const response = await app.inject({
+    method,
+    url: `${API}${url}`,
+    headers: { authorization: `Bearer ${token}` },
+    ...(payload === undefined ? {} : { payload: payload as Record<string, unknown> }),
+  });
+  const body = response.body.length === 0 ? (null as T) : response.json<T>();
+  return { status: response.statusCode, body };
+}
+
+beforeAll(async () => {
+  await prisma.customerField.deleteMany({
+    where: { customer: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customerGroupMember.deleteMany({
+    where: { group: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customer.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.customerGroup.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.industry.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.user.deleteMany({ where: { account: { startsWith: PREFIX } } });
+  await prisma.role.deleteMany({ where: { code: { startsWith: `${PREFIX}role_` } } });
+  const superAdminRole = await prisma.role.findUniqueOrThrow({ where: { code: 'super_admin' } });
+  await createUser('admin', superAdminRole.id);
+  const scopedRole = await createRole('scoped', [Permission.CUSTOMER_READ], {
+    type: 'created_by_me',
+  });
+  const scopedUser = await createUser('scoped', scopedRole);
+  scopedUserId = scopedUser.id;
+  const approverRole = await createRole(
+    'approver',
+    [Permission.CUSTOMER_READ, Permission.CUSTOMER_FIELD_APPROVE],
+    { type: 'all' },
+  );
+  await createUser('approver', approverRole);
+
+  const created = await createApp();
+  app = created.app;
+  await app.init();
+  const adminRow = await prisma.user.findUnique({ where: { account: `${PREFIX}admin` } });
+  if (adminRow === null) throw new Error('fixture user missing');
+  superToken = await login(`${PREFIX}admin`);
+  scopedToken = await login(`${PREFIX}scoped`);
+  approverToken = await login(`${PREFIX}approver`);
+});
+
+afterAll(async () => {
+  await prisma.customerField.deleteMany({
+    where: { customer: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customerGroupMember.deleteMany({
+    where: { group: { name: { startsWith: 'ITQA3-' } } },
+  });
+  await prisma.customer.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.customerGroup.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  await prisma.industry.deleteMany({ where: { name: { startsWith: 'ITQA3-' } } });
+  if (createdRoleIds.length > 0) {
+    await prisma.role.deleteMany({ where: { id: { in: createdRoleIds } } });
+  }
+  await prisma.user.deleteMany({ where: { id: { in: createdUserIds } } });
+  // eslint-disable-next-line @typescript-eslint/no-unnecessary-condition -- beforeAll 失败时 app 未赋值
+  if (app) await app.close();
+  await prisma.$disconnect();
+});
+
+describe('A3 客户与行业目录 · 唯一性 / 状态 / 范围 / 字段审批', () => {
+  it('两级行业：新建一级与二级，重名 40902，有子行业禁止停用/删除', async () => {
+    const root = await call<{ id: string; level: number; status: string }>(
+      'POST',
+      '/industries',
+      superToken,
+      {
+        name: 'ITQA3-电商',
+        sortOrder: 10,
+      },
+    );
+    expect(root.status).toBe(201);
+    expect(root.body.level).toBe(1);
+    rootIndustryId = root.body.id;
+
+    const child = await call<{ id: string; parentId: string; level: number }>(
+      'POST',
+      '/industries',
+      superToken,
+      {
+        name: 'ITQA3-服饰',
+        parentId: rootIndustryId,
+        sortOrder: 10,
+      },
+    );
+    expect(child.status).toBe(201);
+    expect(child.body.level).toBe(2);
+    leafIndustryId = child.body.id;
+
+    const duplicate = await call<{ code: number }>('POST', '/industries', superToken, {
+      name: 'ITQA3-电商',
+    });
+    expect(duplicate.status).toBe(409);
+    expect(duplicate.body.code).toBe(ErrorCode.DUPLICATE_SUBMIT);
+
+    const blockedStop = await call<{ code: number }>(
+      'PATCH',
+      `/industries/${rootIndustryId}/status`,
+      superToken,
+      { status: 'disabled' },
+    );
+    expect(blockedStop.status).toBe(409);
+    expect(blockedStop.body.code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+
+    const blockedDelete = await call<{ code: number }>(
+      'DELETE',
+      `/industries/${rootIndustryId}`,
+      superToken,
+    );
+    expect(blockedDelete.status).toBe(422);
+    expect(blockedDelete.body.code).toBe(ErrorCode.BUSINESS_RULE_VIOLATION);
+  });
+
+  it('客户：简称必填 42201、同末级行业重名 40902、跨客户 404', async () => {
+    const missingShort = await call<{ code: number }>('POST', '/customers', superToken, {
+      industryId: leafIndustryId,
+      name: 'ITQA3-花间集',
+      ownerUserId: scopedUserId,
+    });
+    expect(missingShort.status).toBe(400);
+    expect(missingShort.body.code).toBe(ErrorCode.PARAM_INVALID);
+
+    const customer = await call<{ id: string; genFieldCount: number }>(
+      'POST',
+      '/customers',
+      superToken,
+      {
+        industryId: leafIndustryId,
+        name: 'ITQA3-花间集',
+        shortName: 'HJ3',
+        ownerUserId: scopedUserId,
+        baseFields: [{ key: '门店', value: '沪-001' }],
+      },
+    );
+    expect(customer.status).toBe(201);
+    customerId = customer.body.id;
+    expect(customer.body.genFieldCount).toBe(0);
+
+    const duplicate = await call<{ code: number }>('POST', '/customers', superToken, {
+      industryId: leafIndustryId,
+      name: 'ITQA3-花间集',
+      shortName: 'HJ3B',
+      ownerUserId: scopedUserId,
+    });
+    expect(duplicate.status).toBe(409);
+    expect(duplicate.body.code).toBe(ErrorCode.DUPLICATE_SUBMIT);
+
+    const crossCustomer = await call<{ code: number }>(
+      'GET',
+      `/customers/${customerId}`,
+      scopedToken,
+    );
+    expect(crossCustomer.status).toBe(404);
+    expect(crossCustomer.body.code).toBe(ErrorCode.NOT_FOUND);
+  });
+
+  it('客户组：创建、幂等添加成员、数据范围解析到客户', async () => {
+    const group = await call<{ id: string; memberCount: number }>(
+      'POST',
+      '/customer-groups',
+      superToken,
+      {
+        name: 'ITQA3-客户组',
+        description: 'A3 集成测试客户组',
+        customerIds: [customerId],
+      },
+    );
+    expect(group.status).toBe(201);
+    groupId = group.body.id;
+    expect(group.body.memberCount).toBe(1);
+
+    const again = await call<{ memberCount: number }>(
+      'POST',
+      `/customer-groups/${groupId}/members`,
+      superToken,
+      {
+        addCustomerIds: [customerId],
+        removeCustomerIds: [],
+      },
+    );
+    expect(again.status).toBe(200);
+    expect(again.body.memberCount).toBe(1);
+
+    const groupRole = await createRole('group', [Permission.CUSTOMER_READ], {
+      type: 'customer_groups',
+      targetId: groupId,
+    });
+    await createUser('group', groupRole);
+    const groupToken = await login(`${PREFIX}group`);
+    const visible = await call<{ items: { id: string }[] }>(
+      'GET',
+      `/customers?limit=50`,
+      groupToken,
+    );
+    expect(visible.status).toBe(200);
+    expect(visible.body.items.some((item) => item.id === customerId)).toBe(true);
+  });
+
+  it('客户字段：进入生成申请待审批、审批通过生效、驳回原因必填、超限 40001', async () => {
+    const apply = await call<{ id: string; status: string; entersGeneration: boolean }>(
+      'POST',
+      `/customers/${customerId}/fields`,
+      superToken,
+      {
+        name: 'ITQA3-活动编码',
+        code: 'itqa3_campaign',
+        type: 'text',
+        purpose: '活动素材命名与检索',
+        entersGeneration: true,
+      },
+    );
+    expect(apply.status).toBe(201);
+    expect(apply.body.status).toBe('pending');
+    expect(apply.body.entersGeneration).toBe(true);
+
+    const pending = await call<{ items: { id: string; status: string }[] }>(
+      'GET',
+      '/customer-fields?status=pending&limit=50',
+      approverToken,
+    );
+    expect(pending.status).toBe(200);
+    expect(pending.body.items.some((item) => item.id === apply.body.id)).toBe(true);
+
+    const rejectWithoutReason = await call<{ code: number }>(
+      'POST',
+      `/customer-fields/${apply.body.id}/approve`,
+      approverToken,
+      { decision: 'reject' },
+    );
+    expect(rejectWithoutReason.status).toBe(400);
+    expect(rejectWithoutReason.body.code).toBe(ErrorCode.PARAM_INVALID);
+
+    const approve = await call<{ status: string }>(
+      'POST',
+      `/customer-fields/${apply.body.id}/approve`,
+      approverToken,
+      { decision: 'approve' },
+    );
+    expect(approve.status).toBe(200);
+    expect(approve.body.status).toBe('active');
+
+    for (let index = 0; index < 4; index += 1) {
+      const extra = await call<{ code?: number }>(
+        'POST',
+        `/customers/${customerId}/fields`,
+        superToken,
+        {
+          name: `ITQA3-字段${index}`,
+          code: `itqa3_extra_${index}`,
+          type: 'text',
+          purpose: '补足进入生成字段上限',
+          entersGeneration: true,
+        },
+      );
+      expect(extra.status).toBe(201);
+    }
+    const overflow = await call<{ code: number }>(
+      'POST',
+      `/customers/${customerId}/fields`,
+      superToken,
+      {
+        name: 'ITQA3-超限字段',
+        code: 'itqa3_overflow',
+        type: 'text',
+        purpose: '第六个进入生成字段应被拒绝',
+        entersGeneration: true,
+      },
+    );
+    expect(overflow.status).toBe(400);
+    expect(overflow.body.code).toBe(ErrorCode.PARAM_INVALID);
+  });
+
+  it('客户转交：无 customer:transfer 返回 403；超级管理员转交成功', async () => {
+    const forbidden = await call<{ code: number }>(
+      'POST',
+      `/customers/${customerId}/transfer`,
+      scopedToken,
+      {
+        ownerUserId: scopedUserId,
+      },
+    );
+    expect(forbidden.status).toBe(403);
+    expect(forbidden.body.code).toBe(ErrorCode.PERMISSION_DENIED);
+
+    const transferred = await call<{ ownerUserId: string }>(
+      'POST',
+      `/customers/${customerId}/transfer`,
+      superToken,
+      { ownerUserId: createdUserIds[0] },
+    );
+    expect(transferred.status).toBe(200);
+    expect(transferred.body.ownerUserId).toBe(createdUserIds[0]);
+  });
+  it('客户状态机：暂停 / 结束只读', async () => {
+    const paused = await call<{ status: string }>(
+      'PATCH',
+      `/customers/${customerId}/status`,
+      superToken,
+      {
+        status: 'paused',
+      },
+    );
+    expect(paused.status).toBe(200);
+    expect(paused.body.status).toBe('paused');
+    const editPaused = await call<{ code: number }>(
+      'PATCH',
+      `/customers/${customerId}`,
+      superToken,
+      {
+        shortName: 'HJ3C',
+      },
+    );
+    expect(editPaused.status).toBe(409);
+    expect(editPaused.body.code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+
+    const ended = await call<{ status: string }>(
+      'PATCH',
+      `/customers/${customerId}/status`,
+      superToken,
+      {
+        status: 'ended',
+      },
+    );
+    expect(ended.status).toBe(200);
+    expect(ended.body.status).toBe('ended');
+    const editEnded = await call<{ code: number }>(
+      'PATCH',
+      `/customers/${customerId}`,
+      superToken,
+      {
+        shortName: 'HJ3D',
+      },
+    );
+    expect(editEnded.status).toBe(409);
+  });
+});

apps/api/src/modules/client/client.mapper.ts

@@ -0,0 +1,241 @@
+import {
+  baseFieldSchema,
+  type CustomerDetail,
+  type CustomerField,
+  type CustomerGroupDetail,
+  type CustomerGroupSummary,
+  customerPreferencesSchema,
+  type CustomerStatus,
+  type CustomerSummary,
+  type IndustryNode,
+  type IndustryStatus,
+} from '@lingxi/shared';
+import type { CustomerFieldStatus, IndustryStatus as PrismaIndustryStatus } from '@prisma/client';
+import { z } from 'zod';
+
+export function iso(value: Date): string {
+  return value.toISOString();
+}
+
+export function isoOrNull(value: Date | null): string | null {
+  return value === null ? null : value.toISOString();
+}
+
+export function mapIndustryStatus(value: PrismaIndustryStatus): IndustryStatus {
+  return value === 'ACTIVE' ? 'active' : 'disabled';
+}
+
+export function mapCustomerStatus(value: string): CustomerStatus {
+  if (value === 'PAUSED') return 'paused';
+  if (value === 'ENDED') return 'ended';
+  return 'active';
+}
+
+export function mapFieldStatus(value: CustomerFieldStatus): CustomerField['status'] {
+  if (value === 'ACTIVE') return 'active';
+  if (value === 'REJECTED') return 'rejected';
+  if (value === 'DISABLED') return 'disabled';
+  return 'pending';
+}
+
+export interface IndustryRow {
+  id: string;
+  parentId: string | null;
+  level: number;
+  name: string;
+  sortOrder: number;
+  status: PrismaIndustryStatus;
+  remark: string;
+  updatedAt: Date;
+}
+
+export function toIndustryNode(
+  row: IndustryRow,
+  customerCount: number,
+  assetCount = 0,
+): IndustryNode {
+  return {
+    id: row.id,
+    parentId: row.parentId,
+    level: row.level === 2 ? 2 : 1,
+    name: row.name,
+    sortOrder: row.sortOrder,
+    status: mapIndustryStatus(row.status),
+    remark: row.remark,
+    customerCount,
+    assetCount,
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerSummaryRow {
+  id: string;
+  name: string;
+  shortName: string;
+  industryId: string;
+  status: string;
+  ownerUserId: string;
+  updatedAt: Date;
+  industry: { name: string; parent: { name: string } | null };
+  owner: { name: string };
+  customFields: unknown;
+  groupMembers: { group: { id: string; name: string } }[];
+  fields: { entersGeneration: boolean; status: CustomerFieldStatus }[];
+}
+
+function industryPath(row: Pick<CustomerSummaryRow, 'industry'>): string {
+  return row.industry.parent === null
+    ? row.industry.name
+    : `${row.industry.parent.name} / ${row.industry.name}`;
+}
+
+function genFieldCount(row: Pick<CustomerSummaryRow, 'fields'>): number {
+  return row.fields.filter((field) => field.entersGeneration && field.status !== 'REJECTED').length;
+}
+
+const baseFieldsSchema = z.array(baseFieldSchema);
+
+export function toCustomerSummary(row: CustomerSummaryRow): CustomerSummary {
+  return {
+    id: row.id,
+    name: row.name,
+    shortName: row.shortName,
+    industryId: row.industryId,
+    industryName: row.industry.name,
+    industryPath: industryPath(row),
+    status: mapCustomerStatus(row.status),
+    ownerUserId: row.ownerUserId,
+    ownerName: row.owner.name,
+    groups: row.groupMembers.map((member) => ({ id: member.group.id, name: member.group.name })),
+    baseFieldCount: parseBaseFields(row.customFields).length,
+    genFieldCount: genFieldCount(row),
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerDetailRow extends CustomerSummaryRow {
+  contactName: string | null;
+  contactPhone: string | null;
+  preferences: unknown;
+  customFields: unknown;
+  remark: string | null;
+  createdAt: Date;
+  fields: CustomerFieldRow[];
+}
+
+export interface CustomerFieldRow {
+  id: string;
+  customerId: string;
+  name: string;
+  code: string;
+  type: string;
+  options: unknown;
+  purpose: string;
+  entersGeneration: boolean;
+  status: CustomerFieldStatus;
+  applicant: { name: string };
+  approver: { name: string } | null;
+  appliedAt: Date;
+  approvedAt: Date | null;
+  rejectReason: string | null;
+}
+
+const fieldTypeSchema = z.enum(['text', 'number', 'date', 'select']);
+const optionsSchema = z.array(z.string());
+
+export function toCustomerField(row: CustomerFieldRow): CustomerField {
+  const options = optionsSchema.safeParse(row.options);
+  return {
+    id: row.id,
+    customerId: row.customerId,
+    name: row.name,
+    code: row.code,
+    type: fieldTypeSchema.safeParse(row.type).success ? fieldTypeSchema.parse(row.type) : 'text',
+    options: options.success ? options.data : [],
+    purpose: row.purpose,
+    entersGeneration: row.entersGeneration,
+    status: mapFieldStatus(row.status),
+    applicantName: row.applicant.name,
+    approverName: row.approver?.name ?? null,
+    appliedAt: iso(row.appliedAt),
+    approvedAt: isoOrNull(row.approvedAt),
+    rejectReason: row.rejectReason,
+  };
+}
+
+function parseBaseFields(value: unknown): CustomerDetail['baseFields'] {
+  const parsed = baseFieldsSchema.safeParse(value);
+  return parsed.success ? parsed.data : [];
+}
+
+function parsePreferences(value: unknown): CustomerDetail['preferences'] {
+  const parsed = customerPreferencesSchema.safeParse(value);
+  return parsed.success ? parsed.data : { naming: '', directory: '', specs: [], taboo: [] };
+}
+
+export function toCustomerDetail(row: CustomerDetailRow): CustomerDetail {
+  const baseFields = parseBaseFields(row.customFields);
+  return {
+    ...toCustomerSummary({
+      ...row,
+      fields: row.fields,
+    }),
+    baseFieldCount: baseFields.length,
+    contactName: row.contactName,
+    contactPhone: row.contactPhone,
+    preferences: parsePreferences(row.preferences),
+    baseFields,
+    fields: row.fields.map((field) => toCustomerField(field)),
+    remark: row.remark,
+    createdAt: iso(row.createdAt),
+  };
+}
+
+export interface CustomerGroupRow {
+  id: string;
+  name: string;
+  description: string;
+  updatedAt: Date;
+  _count: { members: number };
+}
+
+export function toCustomerGroupSummary(row: CustomerGroupRow): CustomerGroupSummary {
+  return {
+    id: row.id,
+    name: row.name,
+    description: row.description,
+    memberCount: row._count.members,
+    updatedAt: iso(row.updatedAt),
+  };
+}
+
+export interface CustomerGroupMemberRow {
+  customer: {
+    id: string;
+    name: string;
+    shortName: string;
+    status: string;
+    industry: { name: string; parent: { name: string } | null };
+    owner: { name: string };
+  };
+}
+
+export function toCustomerGroupDetail(
+  row: CustomerGroupRow,
+  members: CustomerGroupMemberRow[],
+): CustomerGroupDetail {
+  return {
+    ...toCustomerGroupSummary(row),
+    members: members.map((member) => ({
+      id: member.customer.id,
+      name: member.customer.name,
+      shortName: member.customer.shortName,
+      industryPath:
+        member.customer.industry.parent === null
+          ? member.customer.industry.name
+          : `${member.customer.industry.parent.name} / ${member.customer.industry.name}`,
+      status: mapCustomerStatus(member.customer.status),
+      ownerName: member.customer.owner.name,
+    })),
+  };
+}

apps/api/src/modules/client/client.module.ts

@@ -0,0 +1,43 @@
+import { Global, Module } from '@nestjs/common';
+
+import { CUSTOMER_DIRECTORY } from '../../common/security/scope/customer-directory';
+import {
+  CustomerFieldsController,
+  CustomerFieldsOfCustomerController,
+} from './customer-fields.controller';
+import { CustomerFieldsService } from './customer-fields.service';
+import { CustomerGroupsController } from './customer-groups.controller';
+import { CustomerGroupsService } from './customer-groups.service';
+import { CustomersController, CustomerTransferController } from './customers.controller';
+import { CustomersService } from './customers.service';
+import { IndustriesController } from './industries.controller';
+import { IndustriesService } from './industries.service';
+import { PrismaCustomerDirectory } from './prisma-customer-directory.service';
+
+/**
+ * client 模块（A3）：两级行业、客户档案与状态机、客户组、客户级字段。
+ *
+ * 全局导出 `CUSTOMER_DIRECTORY` 真实实现，供 SecurityModule 的 ScopeResolver 解析六类
+ * 数据范围；client 本身不反向依赖 security 模块，避免循环依赖。
+ */
+@Global()
+@Module({
+  controllers: [
+    IndustriesController,
+    CustomersController,
+    CustomerTransferController,
+    CustomerGroupsController,
+    CustomerFieldsController,
+    CustomerFieldsOfCustomerController,
+  ],
+  providers: [
+    IndustriesService,
+    CustomersService,
+    CustomerGroupsService,
+    CustomerFieldsService,
+    PrismaCustomerDirectory,
+    { provide: CUSTOMER_DIRECTORY, useExisting: PrismaCustomerDirectory },
+  ],
+  exports: [CUSTOMER_DIRECTORY, IndustriesService, CustomersService],
+})
+export class ClientModule {}

apps/api/src/modules/client/customer-fields.controller.ts

@@ -0,0 +1,93 @@
+import {
+  type ApplyCustomerFieldInput,
+  applyCustomerFieldInputSchema,
+  type ApproveCustomerFieldInput,
+  approveCustomerFieldInputSchema,
+  type CustomerField,
+  type CustomerFieldListItem,
+  type CustomerFieldListQuery,
+  customerFieldListQuerySchema,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+} from '@lingxi/shared';
+import { Body, Controller, Get, HttpCode, Inject, Param, Post, Query } from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { AppException } from '../../common/errors/app-exception';
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import type { AuthContext } from '../../common/security/auth.types';
+import {
+  Audit,
+  CurrentScope,
+  CurrentUser,
+  RequirePermissions,
+} from '../../common/security/decorators';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { CustomerFieldsService } from './customer-fields.service';
+
+function requireAuth(auth: AuthContext | null): AuthContext {
+  if (auth === null) throw new AppException({ code: ErrorCode.UNAUTHENTICATED });
+  return auth;
+}
+
+@ApiTags('client-customer-fields')
+@ApiBearerAuth()
+@Controller('customer-fields')
+export class CustomerFieldsController {
+  constructor(@Inject(CustomerFieldsService) private readonly fields: CustomerFieldsService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPROVE, Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '字段审批队列（待审批 / 已生效 / 已驳回）' })
+  list(
+    @Query(new ZodValidationPipe(customerFieldListQuerySchema)) query: CustomerFieldListQuery,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<ListResponse<CustomerFieldListItem>> {
+    return this.fields.list(query, scope);
+  }
+
+  @Post(':id/approve')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPROVE)
+  @Audit('client.customer_field.approve')
+  @ApiOperation({ summary: '审批客户级字段（通过 / 驳回；驳回原因必填）' })
+  approve(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(approveCustomerFieldInputSchema)) input: ApproveCustomerFieldInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField> {
+    return this.fields.approve(id, input, requireAuth(auth).userId, scope);
+  }
+}
+
+@ApiTags('client-customer-fields')
+@ApiBearerAuth()
+@Controller('customers')
+export class CustomerFieldsOfCustomerController {
+  constructor(@Inject(CustomerFieldsService) private readonly fields: CustomerFieldsService) {}
+
+  @Get(':id/fields')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户级字段列表（基础字段在 customers.custom_fields）' })
+  list(
+    @Param('id') id: string,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField[]> {
+    return this.fields.listByCustomer(id, scope);
+  }
+
+  @Post(':id/fields')
+  @RequirePermissions(Permission.CUSTOMER_FIELD_APPLY)
+  @Audit('client.customer_field.apply')
+  @ApiOperation({ summary: '申请客户级字段（进入生成字段需审批；每客户 ≤ 5）' })
+  apply(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(applyCustomerFieldInputSchema)) input: ApplyCustomerFieldInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerField> {
+    return this.fields.apply(id, input, requireAuth(auth).userId, scope);
+  }
+}

apps/api/src/modules/client/customer-fields.service.ts

@@ -0,0 +1,244 @@
+/* eslint-disable max-lines-per-function -- 申请 / 审批共用字段状态与上限校验，集中便于审计 */
+import {
+  type ApplyCustomerFieldInput,
+  type ApproveCustomerFieldInput,
+  CUSTOMER_GEN_FIELD_LIMIT,
+  type CustomerField,
+  type CustomerFieldListItem,
+  type CustomerFieldListQuery,
+  ErrorCode,
+  type ListResponse,
+  ulid,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { isCustomerVisible, requireScopeContext } from '../../common/security/scope/scope-context';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type CustomerFieldRow, toCustomerField } from './client.mapper';
+
+const FIELD_INCLUDE = {
+  applicant: { select: { name: true } },
+  approver: { select: { name: true } },
+} satisfies Prisma.CustomerFieldInclude;
+
+const FIELD_LIST_INCLUDE = {
+  ...FIELD_INCLUDE,
+  customer: {
+    select: {
+      id: true,
+      name: true,
+      shortName: true,
+      industry: { include: { parent: true } },
+    },
+  },
+} satisfies Prisma.CustomerFieldInclude;
+
+function industryPath(customer: {
+  industry: { name: string; parent: { name: string } | null };
+}): string {
+  return customer.industry.parent === null
+    ? customer.industry.name
+    : `${customer.industry.parent.name} / ${customer.industry.name}`;
+}
+
+/**
+ * 客户级字段（A3-BE-04）：基础字段走 customers.custom_fields（≤10，免审批）；
+ * 本表只承载进入生成 / 需要审批的字段（≤5）。
+ */
+@Injectable()
+export class CustomerFieldsService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(
+    query: CustomerFieldListQuery,
+    scopeInput: ScopeContext | null,
+  ): Promise<ListResponse<CustomerFieldListItem>> {
+    const scope = requireScopeContext(scopeInput);
+    const rows = await this.prisma.customerField.findMany({
+      where: {
+        customer: {
+          deletedAt: null,
+          ...(scope.customerIds === null ? {} : { id: { in: [...scope.customerIds] } }),
+        },
+        ...(query.customer_id === undefined ? {} : { customerId: query.customer_id }),
+        ...(query.status === 'all'
+          ? {}
+          : {
+              status:
+                query.status === 'pending'
+                  ? 'PENDING'
+                  : query.status === 'active'
+                    ? 'ACTIVE'
+                    : query.status === 'rejected'
+                      ? 'REJECTED'
+                      : 'DISABLED',
+            }),
+      },
+      include: FIELD_LIST_INCLUDE,
+      orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => ({
+        ...toCustomerField(row as CustomerFieldRow),
+        customerName: row.customer.name,
+        customerShortName: row.customer.shortName,
+        industryPath: industryPath(row.customer),
+      })),
+      next_cursor: next,
+    };
+  }
+
+  async listByCustomer(
+    customerId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField[]> {
+    const scope = requireScopeContext(scopeInput);
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const rows = await this.prisma.customerField.findMany({
+      where: { customerId, customer: { deletedAt: null } },
+      include: FIELD_INCLUDE,
+      orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+    });
+    return rows.map((row) => toCustomerField(row as CustomerFieldRow));
+  }
+
+  async apply(
+    customerId: string,
+    input: ApplyCustomerFieldInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField> {
+    const scope = requireScopeContext(scopeInput);
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const customer = await this.prisma.customer.findFirst({
+      where: { id: customerId, deletedAt: null },
+      select: { id: true, status: true },
+    });
+    if (customer === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    if (customer.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: customer.status === 'PAUSED' ? '客户已暂停，字段只读' : '客户已结束，字段只读归档',
+      });
+    }
+    const duplicate = await this.prisma.customerField.findUnique({
+      where: { customerId_code: { customerId, code: input.code } },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({
+        code: ErrorCode.DUPLICATE_SUBMIT,
+        message: '该客户下字段编码已存在',
+      });
+    }
+    if (input.entersGeneration) {
+      const used = await this.genUsedCount(customerId);
+      if (used >= CUSTOMER_GEN_FIELD_LIMIT) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: `进入生成字段已达 ${CUSTOMER_GEN_FIELD_LIMIT} 个上限，请先停用或驳回其他字段`,
+        });
+      }
+    }
+    const id = ulid();
+    await this.prisma.customerField.create({
+      data: {
+        id,
+        customerId,
+        name: input.name,
+        code: input.code,
+        type: input.type,
+        options: input.options,
+        purpose: input.purpose,
+        entersGeneration: input.entersGeneration,
+        status: input.entersGeneration ? 'PENDING' : 'ACTIVE',
+        applicantUserId: actorId,
+        ...(input.entersGeneration ? {} : { approvedAt: new Date(), approverUserId: actorId }),
+      },
+    });
+    const row = await this.prisma.customerField.findUniqueOrThrow({
+      where: { id },
+      include: FIELD_INCLUDE,
+    });
+    return toCustomerField(row);
+  }
+
+  async approve(
+    id: string,
+    input: ApproveCustomerFieldInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerField> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.prisma.customerField.findUnique({
+      where: { id },
+      include: { customer: { select: { id: true, deletedAt: true } } },
+    });
+    // eslint-disable-next-line @typescript-eslint/prefer-optional-chain -- 保留显式 null 分支，跨客户统一 404
+    if (existing === null || existing.customer.deletedAt !== null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '字段申请不存在' });
+    }
+    if (!isCustomerVisible(scope, existing.customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '字段申请不存在' });
+    }
+    if (existing.status !== 'PENDING') {
+      throw new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: '该申请已处理' });
+    }
+    if (input.decision === 'approve' && existing.entersGeneration) {
+      const used = await this.genUsedCount(existing.customerId, id);
+      if (used >= CUSTOMER_GEN_FIELD_LIMIT) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: `进入生成字段已达 ${CUSTOMER_GEN_FIELD_LIMIT} 个上限，审批后仍超限`,
+        });
+      }
+    }
+    await this.prisma.customerField.update({
+      where: { id },
+      data:
+        input.decision === 'approve'
+          ? {
+              status: 'ACTIVE',
+              approverUserId: actorId,
+              approvedAt: new Date(),
+              rejectReason: null,
+            }
+          : {
+              status: 'REJECTED',
+              approverUserId: actorId,
+              approvedAt: new Date(),
+              rejectReason: input.reason ?? '',
+            },
+    });
+    const row = await this.prisma.customerField.findUniqueOrThrow({
+      where: { id },
+      include: FIELD_INCLUDE,
+    });
+    return toCustomerField(row);
+  }
+
+  private async genUsedCount(customerId: string, excludeId?: string): Promise<number> {
+    return this.prisma.customerField.count({
+      where: {
+        customerId,
+        entersGeneration: true,
+        status: { not: 'REJECTED' },
+        ...(excludeId === undefined ? {} : { id: { not: excludeId } }),
+      },
+    });
+  }
+}

apps/api/src/modules/client/customer-groups.controller.ts

@@ -0,0 +1,97 @@
+import {
+  type CreateCustomerGroupInput,
+  createCustomerGroupInputSchema,
+  type CustomerGroupDetail,
+  type CustomerGroupListQuery,
+  customerGroupListQuerySchema,
+  type CustomerGroupSummary,
+  type ListResponse,
+  Permission,
+  type UpdateCustomerGroupInput,
+  updateCustomerGroupInputSchema,
+  type UpdateCustomerGroupMembersInput,
+  updateCustomerGroupMembersInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Delete,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import { Audit, RequirePermissions } from '../../common/security/decorators';
+import { CustomerGroupsService } from './customer-groups.service';
+
+@ApiTags('client-customer-groups')
+@ApiBearerAuth()
+@Controller('customer-groups')
+export class CustomerGroupsController {
+  constructor(@Inject(CustomerGroupsService) private readonly groups: CustomerGroupsService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @ApiOperation({ summary: '客户组列表（授权与数据范围最小单位）' })
+  list(
+    @Query(new ZodValidationPipe(customerGroupListQuerySchema)) query: CustomerGroupListQuery,
+  ): Promise<ListResponse<CustomerGroupSummary>> {
+    return this.groups.list(query);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @ApiOperation({ summary: '客户组详情与成员' })
+  detail(@Param('id') id: string): Promise<CustomerGroupDetail> {
+    return this.groups.detail(id);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.create')
+  @ApiOperation({ summary: '新建客户组' })
+  create(
+    @Body(new ZodValidationPipe(createCustomerGroupInputSchema)) input: CreateCustomerGroupInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.create(input);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.update')
+  @ApiOperation({ summary: '更新客户组名称 / 说明' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerGroupInputSchema)) input: UpdateCustomerGroupInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.update(id, input);
+  }
+
+  @Delete(':id')
+  @HttpCode(204)
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.delete')
+  @ApiOperation({ summary: '删除客户组（被角色数据范围引用时拒绝）' })
+  async remove(@Param('id') id: string): Promise<void> {
+    await this.groups.remove(id);
+  }
+
+  @Post(':id/members')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE)
+  @Audit('client.customer_group.members')
+  @ApiOperation({ summary: '批量添加 / 移除成员（幂等）' })
+  updateMembers(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerGroupMembersInputSchema))
+    input: UpdateCustomerGroupMembersInput,
+  ): Promise<CustomerGroupDetail> {
+    return this.groups.updateMembers(id, input);
+  }
+}

apps/api/src/modules/client/customer-groups.service.ts

@@ -0,0 +1,187 @@
+import {
+  type CreateCustomerGroupInput,
+  type CustomerGroupDetail,
+  type CustomerGroupListQuery,
+  type CustomerGroupSummary,
+  ErrorCode,
+  type ListResponse,
+  ulid,
+  type UpdateCustomerGroupInput,
+  type UpdateCustomerGroupMembersInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import {
+  type CustomerGroupRow,
+  toCustomerGroupDetail,
+  toCustomerGroupSummary,
+} from './client.mapper';
+
+const GROUP_INCLUDE = {
+  _count: { select: { members: true } },
+} satisfies Prisma.CustomerGroupInclude;
+
+const GROUP_MEMBER_INCLUDE = {
+  customer: {
+    select: {
+      id: true,
+      name: true,
+      shortName: true,
+      status: true,
+      industry: { include: { parent: true } },
+      owner: { select: { name: true } },
+    },
+  },
+} satisfies Prisma.CustomerGroupMemberInclude;
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+/** 客户组（A3-BE-03）：授权与数据范围最小单位；成员增删幂等。 */
+@Injectable()
+export class CustomerGroupsService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(query: CustomerGroupListQuery): Promise<ListResponse<CustomerGroupSummary>> {
+    const rows = await this.prisma.customerGroup.findMany({
+      where:
+        query.keyword === undefined
+          ? {}
+          : { name: { contains: query.keyword, mode: 'insensitive' } },
+      include: GROUP_INCLUDE,
+      orderBy: { updatedAt: 'desc' },
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => toCustomerGroupSummary(row as CustomerGroupRow)),
+      next_cursor: next,
+    };
+  }
+
+  async detail(id: string): Promise<CustomerGroupDetail> {
+    const row = await this.findByIdOrThrow(id);
+    const members = await this.prisma.customerGroupMember.findMany({
+      where: { groupId: id },
+      include: GROUP_MEMBER_INCLUDE,
+      orderBy: { createdAt: 'asc' },
+    });
+    return toCustomerGroupDetail(row, members);
+  }
+
+  async create(input: CreateCustomerGroupInput): Promise<CustomerGroupDetail> {
+    await this.assertNameUnique(input.name, null);
+    const id = ulid();
+    try {
+      await this.prisma.customerGroup.create({
+        data: {
+          id,
+          name: input.name,
+          description: input.description ?? '',
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({ code: ErrorCode.DUPLICATE_SUBMIT, message: '客户组名称已存在' });
+      }
+      throw error;
+    }
+    if (input.customerIds !== undefined && input.customerIds.length > 0) {
+      await this.addMembers(id, input.customerIds);
+    }
+    return this.detail(id);
+  }
+
+  async update(id: string, input: UpdateCustomerGroupInput): Promise<CustomerGroupDetail> {
+    await this.findByIdOrThrow(id);
+    if (input.name !== undefined) await this.assertNameUnique(input.name, id);
+    await this.prisma.customerGroup.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.description === undefined ? {} : { description: input.description }),
+      },
+    });
+    return this.detail(id);
+  }
+
+  async remove(id: string): Promise<void> {
+    await this.findByIdOrThrow(id);
+    const referenced = await this.prisma.dataScope.count({ where: { targetId: id } });
+    if (referenced > 0) {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '该客户组已被角色数据范围引用，无法删除；请先调整角色范围',
+      });
+    }
+    await this.prisma.customerGroup.delete({ where: { id } });
+  }
+
+  async updateMembers(
+    id: string,
+    input: UpdateCustomerGroupMembersInput,
+  ): Promise<CustomerGroupDetail> {
+    await this.findByIdOrThrow(id);
+    if (input.addCustomerIds.length > 0) await this.assertCustomersExist(input.addCustomerIds);
+    await this.prisma.$transaction([
+      this.prisma.customerGroupMember.deleteMany({
+        where: { groupId: id, customerId: { in: [...new Set(input.removeCustomerIds)] } },
+      }),
+      this.prisma.customerGroupMember.createMany({
+        data: [...new Set(input.addCustomerIds)].map((customerId) => ({
+          groupId: id,
+          customerId,
+        })),
+        skipDuplicates: true,
+      }),
+      this.prisma.customerGroup.update({ where: { id }, data: { updatedAt: new Date() } }),
+    ]);
+    return this.detail(id);
+  }
+
+  private async addMembers(id: string, customerIds: readonly string[]): Promise<void> {
+    await this.assertCustomersExist(customerIds);
+    await this.prisma.customerGroupMember.createMany({
+      data: [...new Set(customerIds)].map((customerId) => ({ groupId: id, customerId })),
+      skipDuplicates: true,
+    });
+  }
+
+  private async assertCustomersExist(customerIds: readonly string[]): Promise<void> {
+    const found = await this.prisma.customer.findMany({
+      where: { id: { in: [...new Set(customerIds)] }, deletedAt: null },
+      select: { id: true },
+    });
+    if (found.length !== new Set(customerIds).size) {
+      throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '存在不存在的客户' });
+    }
+  }
+
+  private async findByIdOrThrow(id: string): Promise<CustomerGroupRow> {
+    const row = await this.prisma.customerGroup.findUnique({
+      where: { id },
+      include: GROUP_INCLUDE,
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户组不存在' });
+    }
+    return row;
+  }
+
+  private async assertNameUnique(name: string, excludeId: string | null): Promise<void> {
+    const duplicate = await this.prisma.customerGroup.findFirst({
+      where: { name, ...(excludeId === null ? {} : { id: { not: excludeId } }) },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({ code: ErrorCode.DUPLICATE_SUBMIT, message: '客户组名称已存在' });
+    }
+  }
+}

apps/api/src/modules/client/customers.controller.ts

@@ -0,0 +1,178 @@
+import {
+  type CreateCustomerInput,
+  createCustomerInputSchema,
+  type CustomerDetail,
+  type CustomerListQuery,
+  customerListQuerySchema,
+  type CustomerSummary,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+  type SetCustomerGroupsInput,
+  setCustomerGroupsInputSchema,
+  type SetCustomerStatusInput,
+  setCustomerStatusInputSchema,
+  type TransferCustomerInput,
+  transferCustomerInputSchema,
+  type TransferCustomersInput,
+  transferCustomersInputSchema,
+  type UpdateCustomerInput,
+  updateCustomerInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Put,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { AppException } from '../../common/errors/app-exception';
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import type { AuthContext } from '../../common/security/auth.types';
+import {
+  Audit,
+  CurrentScope,
+  CurrentUser,
+  RequirePermissions,
+} from '../../common/security/decorators';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { CustomersService } from './customers.service';
+
+function requireAuth(auth: AuthContext | null): AuthContext {
+  if (auth === null) {
+    throw new AppException({ code: ErrorCode.UNAUTHENTICATED });
+  }
+  return auth;
+}
+
+@ApiTags('client-customers')
+@ApiBearerAuth()
+@Controller('customers')
+export class CustomersController {
+  constructor(@Inject(CustomersService) private readonly customers: CustomersService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选）' })
+  list(
+    @Query(new ZodValidationPipe(customerListQuerySchema)) query: CustomerListQuery,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<ListResponse<CustomerSummary>> {
+    return this.customers.list(query, scope);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '客户详情（跨客户访问统一 404）' })
+  detail(
+    @Param('id') id: string,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.detail(id, scope);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.create')
+  @ApiOperation({ summary: '新建客户（简称必填；行业必须为末级行业）' })
+  create(
+    @Body(new ZodValidationPipe(createCustomerInputSchema)) input: CreateCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.create(input, requireAuth(auth).userId, scope);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.update')
+  @ApiOperation({ summary: '更新客户档案（所属行业不可改；暂停 / 结束只读）' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateCustomerInputSchema)) input: UpdateCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.update(id, input, scope, requireAuth(auth).permissions);
+  }
+
+  @Patch(':id/status')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.status')
+  @ApiOperation({ summary: '客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆）' })
+  setStatus(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setCustomerStatusInputSchema)) input: SetCustomerStatusInput,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.setStatus(id, input, scope);
+  }
+
+  @Post(':id/transfer')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_TRANSFER)
+  @Audit('client.customer.transfer')
+  @ApiOperation({ summary: '变更客户负责人（写审计）' })
+  transfer(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(transferCustomerInputSchema)) input: TransferCustomerInput,
+    @CurrentUser() auth: AuthContext | null,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.transfer(id, input, scope, requireAuth(auth).permissions);
+  }
+
+  @Put(':id/groups')
+  @RequirePermissions(Permission.CUSTOMER_GROUP_MANAGE, Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.groups')
+  @ApiOperation({ summary: '设置客户所属客户组（覆盖式）' })
+  setGroups(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setCustomerGroupsInputSchema)) input: SetCustomerGroupsInput,
+    @CurrentScope() scope: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    return this.customers.setGroups(id, input, scope);
+  }
+
+  @Post(':id/apply-industry-pack')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.customer.apply_industry_pack')
+  @ApiOperation({ summary: '套用行业资产包（B0 批次提供；当前返回业务提示）' })
+  applyIndustryPack(): never {
+    return this.customers.applyIndustryPack();
+  }
+}
+
+/** 用户停用前的客户转交：保留 A1 路径 /users/{id}/transfer-customers，由 client 模块落地 */
+@ApiTags('client-customers')
+@ApiBearerAuth()
+@Controller('users')
+export class CustomerTransferController {
+  constructor(@Inject(CustomersService) private readonly customers: CustomersService) {}
+
+  @Post(':id/transfer-customers')
+  @HttpCode(200)
+  @RequirePermissions(Permission.CUSTOMER_TRANSFER, Permission.USER_MANAGE)
+  @Audit('identity.user.transfer_customers')
+  @ApiOperation({ summary: '把用户名下客户转交给另一负责人' })
+  async transfer(
+    @Param('id') fromUserId: string,
+    @Body(new ZodValidationPipe(transferCustomersInputSchema)) input: TransferCustomersInput,
+    @CurrentUser() auth: AuthContext | null,
+  ): Promise<{ transferred: number }> {
+    return this.customers.transferByUser(
+      fromUserId,
+      input.toUserId,
+      input.customerIds,
+      requireAuth(auth).permissions,
+    );
+  }
+}

apps/api/src/modules/client/customers.service.ts

@@ -0,0 +1,414 @@
+/* eslint-disable max-lines-per-function, complexity -- 客户状态机 / 权限与字段上限集中校验，拆分会丢失事务边界 */
+import {
+  type CreateCustomerInput,
+  CUSTOMER_BASE_FIELD_LIMIT,
+  type CustomerDetail,
+  type CustomerListQuery,
+  type CustomerSummary,
+  ErrorCode,
+  type ListResponse,
+  Permission,
+  type SetCustomerGroupsInput,
+  type SetCustomerStatusInput,
+  type TransferCustomerInput,
+  ulid,
+  type UpdateCustomerInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { ScopeContext } from '../../common/security/scope/scope-context';
+import { isCustomerVisible, requireScopeContext } from '../../common/security/scope/scope-context';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type CustomerSummaryRow, toCustomerDetail, toCustomerSummary } from './client.mapper';
+import { IndustriesService } from './industries.service';
+
+const CUSTOMER_INCLUDE = {
+  industry: { include: { parent: true } },
+  owner: { select: { name: true } },
+  groupMembers: { include: { group: true } },
+  fields: { select: { entersGeneration: true, status: true } },
+} satisfies Prisma.CustomerInclude;
+
+const CUSTOMER_DETAIL_INCLUDE = {
+  ...CUSTOMER_INCLUDE,
+  fields: {
+    include: { applicant: { select: { name: true } }, approver: { select: { name: true } } },
+    orderBy: [{ status: 'asc' }, { appliedAt: 'desc' }],
+  },
+} satisfies Prisma.CustomerInclude;
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+function scopeWhere(scope: ScopeContext): Prisma.CustomerWhereInput {
+  return scope.customerIds === null ? {} : { id: { in: [...scope.customerIds] } };
+}
+
+function hasPermission(permissions: readonly string[], code: string): boolean {
+  return permissions.includes(code);
+}
+
+/**
+ * 客户档案（A3-BE-02 / A3-BE-05）：状态机、负责人 / 对接人、交付偏好、
+ * 客户组归属、客户转交；所有读写都带 ScopeContext 客户维度。
+ */
+@Injectable()
+export class CustomersService {
+  constructor(
+    @Inject(PRISMA) private readonly prisma: PrismaService,
+    @Inject(IndustriesService) private readonly industries: IndustriesService,
+  ) {}
+
+  async list(
+    query: CustomerListQuery,
+    scopeInput: ScopeContext | null,
+  ): Promise<ListResponse<CustomerSummary>> {
+    const scope = requireScopeContext(scopeInput);
+    const industryIds =
+      query.industry_id === undefined
+        ? undefined
+        : await this.industrySubtreeIds(query.industry_id);
+    const rows = await this.prisma.customer.findMany({
+      where: {
+        deletedAt: null,
+        ...scopeWhere(scope),
+        ...(query.keyword === undefined
+          ? {}
+          : {
+              OR: [
+                { name: { contains: query.keyword, mode: 'insensitive' } },
+                { shortName: { contains: query.keyword, mode: 'insensitive' } },
+              ],
+            }),
+        ...(industryIds === undefined ? {} : { industryId: { in: industryIds } }),
+        ...(query.status === 'all'
+          ? {}
+          : {
+              status:
+                query.status === 'active'
+                  ? 'ACTIVE'
+                  : query.status === 'paused'
+                    ? 'PAUSED'
+                    : 'ENDED',
+            }),
+        ...(query.owner_user_id === undefined ? {} : { ownerUserId: query.owner_user_id }),
+        ...(query.group_id === undefined
+          ? {}
+          : { groupMembers: { some: { groupId: query.group_id } } }),
+      },
+      include: CUSTOMER_INCLUDE,
+      orderBy: { id: 'desc' },
+      take: query.limit + 1,
+      ...(query.cursor === undefined ? {} : { cursor: { id: query.cursor }, skip: 1 }),
+    });
+    const page = rows.slice(0, query.limit);
+    const next = rows.length > query.limit ? (page[page.length - 1]?.id ?? null) : null;
+    return {
+      items: page.map((row) => toCustomerSummary(row as CustomerSummaryRow)),
+      next_cursor: next,
+    };
+  }
+
+  async detail(id: string, scopeInput: ScopeContext | null): Promise<CustomerDetail> {
+    return this.findVisibleOrThrow(id, requireScopeContext(scopeInput));
+  }
+
+  async create(
+    input: CreateCustomerInput,
+    actorId: string,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    await this.industries.assertLeafIndustry(input.industryId);
+    await this.ensureOwner(input.ownerUserId);
+    const baseFields = input.baseFields ?? [];
+    this.assertBaseFieldLimit(baseFields.length);
+    const id = ulid();
+    try {
+      await this.prisma.customer.create({
+        data: {
+          id,
+          industryId: input.industryId,
+          name: input.name,
+          shortName: input.shortName,
+          ownerUserId: input.ownerUserId,
+          contactName: input.contactName ?? null,
+          contactPhone: input.contactPhone ?? null,
+          preferences: input.preferences ?? {},
+          customFields: baseFields,
+          remark: input.remark ?? null,
+          createdBy: actorId,
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: '该末级行业下已存在同名客户',
+        });
+      }
+      throw error;
+    }
+    return this.detail(id, scope);
+  }
+
+  async update(
+    id: string,
+    input: UpdateCustomerInput,
+    scopeInput: ScopeContext | null,
+    permissions: readonly string[],
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: existing.status === 'PAUSED' ? '客户已暂停，档案只读' : '客户已结束，数据只读归档',
+      });
+    }
+    if (
+      input.ownerUserId !== undefined &&
+      input.ownerUserId !== existing.ownerUserId &&
+      !hasPermission(permissions, Permission.CUSTOMER_TRANSFER)
+    ) {
+      throw new AppException({
+        code: ErrorCode.PERMISSION_DENIED,
+        message: '变更负责人需要 customer:transfer 权限',
+      });
+    }
+    if (input.ownerUserId !== undefined && input.ownerUserId !== existing.ownerUserId) {
+      await this.ensureOwner(input.ownerUserId);
+    }
+    if (input.baseFields !== undefined) this.assertBaseFieldLimit(input.baseFields.length);
+    if (input.name !== undefined && input.name !== existing.name) {
+      const duplicate = await this.prisma.customer.findFirst({
+        where: {
+          industryId: existing.industryId,
+          name: input.name,
+          id: { not: id },
+          deletedAt: null,
+        },
+        select: { id: true },
+      });
+      if (duplicate !== null) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: '该末级行业下已存在同名客户',
+        });
+      }
+    }
+    await this.prisma.customer.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.shortName === undefined ? {} : { shortName: input.shortName }),
+        ...(input.ownerUserId === undefined ? {} : { ownerUserId: input.ownerUserId }),
+        ...(input.contactName === undefined ? {} : { contactName: input.contactName }),
+        ...(input.contactPhone === undefined ? {} : { contactPhone: input.contactPhone }),
+        ...(input.preferences === undefined ? {} : { preferences: input.preferences }),
+        ...(input.baseFields === undefined ? {} : { customFields: input.baseFields }),
+        ...(input.remark === undefined ? {} : { remark: input.remark }),
+      },
+    });
+    return this.detail(id, scope);
+  }
+
+  async setStatus(
+    id: string,
+    input: SetCustomerStatusInput,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status === 'ENDED') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '客户已结束，不能再变更状态',
+      });
+    }
+    if (existing.status === input.status) {
+      return this.detail(id, scope);
+    }
+    const target =
+      input.status === 'active' ? 'ACTIVE' : input.status === 'paused' ? 'PAUSED' : 'ENDED';
+    await this.prisma.customer.update({ where: { id }, data: { status: target } });
+    return this.detail(id, scope);
+  }
+
+  async transfer(
+    id: string,
+    input: TransferCustomerInput,
+    scopeInput: ScopeContext | null,
+    permissions: readonly string[],
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    if (!hasPermission(permissions, Permission.CUSTOMER_TRANSFER)) {
+      throw new AppException({
+        code: ErrorCode.SPECIAL_PERMISSION_REQUIRED,
+        message: '缺少客户转交权限',
+      });
+    }
+    const existing = await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (existing.status === 'ENDED') {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: '客户已结束，不能转交',
+      });
+    }
+    await this.ensureOwner(input.ownerUserId);
+    await this.prisma.customer.update({ where: { id }, data: { ownerUserId: input.ownerUserId } });
+    return this.detail(id, scope);
+  }
+
+  /** 用户停用前批量转交：只转交 from 用户名下、且在指定列表中的客户 */
+  async transferByUser(
+    fromUserId: string,
+    toUserId: string,
+    customerIds: readonly string[] | undefined,
+    permissions: readonly string[],
+  ): Promise<{ transferred: number }> {
+    if (
+      !hasPermission(permissions, Permission.CUSTOMER_TRANSFER) &&
+      !hasPermission(permissions, Permission.USER_MANAGE)
+    ) {
+      throw new AppException({ code: ErrorCode.PERMISSION_DENIED, message: '缺少客户转交权限' });
+    }
+    await this.ensureOwner(toUserId);
+    const result = await this.prisma.customer.updateMany({
+      where: {
+        ownerUserId: fromUserId,
+        deletedAt: null,
+        status: { not: 'ENDED' },
+        ...(customerIds === undefined ? {} : { id: { in: [...customerIds] } }),
+      },
+      data: { ownerUserId: toUserId },
+    });
+    return { transferred: result.count };
+  }
+
+  async setGroups(
+    id: string,
+    input: SetCustomerGroupsInput,
+    scopeInput: ScopeContext | null,
+  ): Promise<CustomerDetail> {
+    const scope = requireScopeContext(scopeInput);
+    await this.findRow(id);
+    this.assertVisible(scope, id);
+    if (input.groupIds.length > 0) {
+      const found = await this.prisma.customerGroup.findMany({
+        where: { id: { in: input.groupIds } },
+        select: { id: true },
+      });
+      if (found.length !== new Set(input.groupIds).size) {
+        throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '客户组不存在' });
+      }
+    }
+    await this.prisma.$transaction([
+      this.prisma.customerGroupMember.deleteMany({ where: { customerId: id } }),
+      this.prisma.customerGroupMember.createMany({
+        data: [...new Set(input.groupIds)].map((groupId) => ({ groupId, customerId: id })),
+      }),
+    ]);
+    return this.detail(id, scope);
+  }
+
+  applyIndustryPack(): never {
+    throw new AppException({
+      code: ErrorCode.BUSINESS_RULE_VIOLATION,
+      message: '行业资产包将在 B0 批次提供；当前可先完成客户创建',
+    });
+  }
+
+  private async findRow(id: string): Promise<{
+    id: string;
+    status: string;
+    ownerUserId: string;
+    industryId: string;
+    name: string;
+  }> {
+    const row = await this.prisma.customer.findFirst({
+      where: { id, deletedAt: null },
+      select: { id: true, status: true, ownerUserId: true, industryId: true, name: true },
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    return row;
+  }
+
+  private async findVisibleOrThrow(id: string, scope: ScopeContext): Promise<CustomerDetail> {
+    if (!isCustomerVisible(scope, id)) {
+      // A3-BE-05：跨客户访问统一 404，不暴露存在性
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const row = await this.prisma.customer.findFirst({
+      where: { id, deletedAt: null },
+      include: CUSTOMER_DETAIL_INCLUDE,
+    });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    return toCustomerDetail(row);
+  }
+
+  private assertVisible(scope: ScopeContext, id: string): void {
+    if (!isCustomerVisible(scope, id)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+  }
+
+  private async ensureOwner(userId: string): Promise<void> {
+    const user = await this.prisma.user.findFirst({
+      where: { id: userId, status: 'ACTIVE' },
+      select: { id: true },
+    });
+    if (user === null) {
+      throw new AppException({
+        code: ErrorCode.PARAM_INVALID,
+        message: '客户负责人不存在或已停用',
+      });
+    }
+  }
+
+  private assertBaseFieldLimit(count: number): void {
+    if (count > CUSTOMER_BASE_FIELD_LIMIT) {
+      throw new AppException({
+        code: ErrorCode.PARAM_INVALID,
+        message: `基础字段最多 ${CUSTOMER_BASE_FIELD_LIMIT} 个，当前 ${count} 个`,
+      });
+    }
+  }
+
+  private async industrySubtreeIds(industryId: string): Promise<string[]> {
+    const industry = await this.prisma.industry.findUnique({
+      where: { id: industryId },
+      select: { id: true },
+    });
+    if (industry === null) {
+      throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '行业不存在' });
+    }
+    const children = await this.prisma.industry.findMany({
+      where: { parentId: industryId },
+      select: { id: true },
+    });
+    return [industryId, ...children.map((child) => child.id)];
+  }
+
+  /** 供其他模块复用的归属校验（A3-BE-05）：不泄露跨客户资源存在性 */
+  async assertCustomerVisible(customerId: string, scope: ScopeContext): Promise<void> {
+    if (!isCustomerVisible(scope, customerId)) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+    const count = await this.prisma.customer.count({ where: { id: customerId, deletedAt: null } });
+    if (count === 0) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '客户不存在' });
+    }
+  }
+}

apps/api/src/modules/client/industries.controller.ts

@@ -0,0 +1,95 @@
+import {
+  type CreateIndustryInput,
+  createIndustryInputSchema,
+  type IndustryDetail,
+  type IndustryListQuery,
+  industryListQuerySchema,
+  type IndustryTreeItem,
+  type ListResponse,
+  Permission,
+  type SetIndustryStatusInput,
+  setIndustryStatusInputSchema,
+  type UpdateIndustryInput,
+  updateIndustryInputSchema,
+} from '@lingxi/shared';
+import {
+  Body,
+  Controller,
+  Delete,
+  Get,
+  HttpCode,
+  Inject,
+  Param,
+  Patch,
+  Post,
+  Query,
+} from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+
+import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
+import { Audit, RequirePermissions } from '../../common/security/decorators';
+import { IndustriesService } from './industries.service';
+
+@ApiTags('client-industries')
+@ApiBearerAuth()
+@Controller('industries')
+export class IndustriesController {
+  constructor(@Inject(IndustriesService) private readonly industries: IndustriesService) {}
+
+  @Get()
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '两级行业树（一级 → 二级）' })
+  list(
+    @Query(new ZodValidationPipe(industryListQuerySchema)) query: IndustryListQuery,
+  ): Promise<ListResponse<IndustryTreeItem>> {
+    return this.industries.list(query);
+  }
+
+  @Get(':id')
+  @RequirePermissions(Permission.CUSTOMER_READ)
+  @ApiOperation({ summary: '行业详情与引用（子行业 / 客户 / 资产）' })
+  detail(@Param('id') id: string): Promise<IndustryDetail> {
+    return this.industries.detail(id);
+  }
+
+  @Post()
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.create')
+  @ApiOperation({ summary: '新建一级 / 二级行业' })
+  create(
+    @Body(new ZodValidationPipe(createIndustryInputSchema)) input: CreateIndustryInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.create(input);
+  }
+
+  @Patch(':id')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.update')
+  @ApiOperation({ summary: '更新行业名称 / 排序 / 备注（层级与上级不可变）' })
+  update(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(updateIndustryInputSchema)) input: UpdateIndustryInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.update(id, input);
+  }
+
+  @Patch(':id/status')
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.status')
+  @ApiOperation({ summary: '停用 / 启用行业（有启用子行业时禁止停用）' })
+  setStatus(
+    @Param('id') id: string,
+    @Body(new ZodValidationPipe(setIndustryStatusInputSchema)) input: SetIndustryStatusInput,
+  ): Promise<IndustryDetail> {
+    return this.industries.setStatus(id, input);
+  }
+
+  @Delete(':id')
+  @HttpCode(204)
+  @RequirePermissions(Permission.CUSTOMER_MANAGE)
+  @Audit('client.industry.delete')
+  @ApiOperation({ summary: '删除行业（仅无子行业 / 客户 / 资产时）' })
+  async remove(@Param('id') id: string): Promise<void> {
+    await this.industries.remove(id);
+  }
+}

apps/api/src/modules/client/industries.service.ts

@@ -0,0 +1,282 @@
+import {
+  type CreateIndustryInput,
+  ErrorCode,
+  type IndustryDetail,
+  type IndustryListQuery,
+  type IndustryReferences,
+  type IndustryTreeItem,
+  type ListResponse,
+  type SetIndustryStatusInput,
+  ulid,
+  type UpdateIndustryInput,
+} from '@lingxi/shared';
+import { Inject, Injectable } from '@nestjs/common';
+import { Prisma } from '@prisma/client';
+
+import { AppException } from '../../common/errors/app-exception';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+import { type IndustryRow, toIndustryNode } from './client.mapper';
+
+function isUniqueViolation(error: unknown): boolean {
+  return error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002';
+}
+
+/**
+ * 行业目录（A3-BE-01 / ADR-002）：两级树、名称唯一、停用 / 删除引用保护。
+ * 资产数在 B1 资产表落地前固定为 0；接口已保留字段，后续接入不改契约。
+ */
+@Injectable()
+export class IndustriesService {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async list(query: IndustryListQuery): Promise<ListResponse<IndustryTreeItem>> {
+    const rows = await this.prisma.industry.findMany({
+      where: {
+        ...(query.keyword === undefined
+          ? {}
+          : { name: { contains: query.keyword, mode: 'insensitive' } }),
+        ...(query.status === 'all'
+          ? {}
+          : { status: query.status === 'active' ? 'ACTIVE' : 'DISABLED' }),
+        ...(query.parent_id === undefined ? {} : { parentId: query.parent_id }),
+      },
+      orderBy: [{ level: 'asc' }, { sortOrder: 'asc' }, { name: 'asc' }],
+    });
+    const counts = await this.customerCounts();
+    const roots = rows.filter((row) => row.level === 1);
+    const childrenByParent = new Map<string, IndustryRow[]>();
+    for (const row of rows) {
+      if (row.level !== 2 || row.parentId === null) continue;
+      const list = childrenByParent.get(row.parentId) ?? [];
+      list.push(row);
+      childrenByParent.set(row.parentId, list);
+    }
+    const items = roots.map((root) => {
+      const children = (childrenByParent.get(root.id) ?? []).map((child) =>
+        toIndustryNode(child, counts.get(child.id) ?? 0),
+      );
+      const own = counts.get(root.id) ?? 0;
+      const total = children.reduce((sum, child) => sum + child.customerCount, own);
+      return {
+        ...toIndustryNode(root, total),
+        children,
+      };
+    });
+    return { items, next_cursor: null };
+  }
+
+  async detail(id: string): Promise<IndustryDetail> {
+    const row = await this.findOrThrow(id);
+    const parent =
+      row.parentId === null
+        ? null
+        : await this.prisma.industry.findUnique({ where: { id: row.parentId } });
+    const references = await this.references(id);
+    return {
+      ...toIndustryNode(row, references.customerCount),
+      parentName: parent?.name ?? null,
+      references,
+    };
+  }
+
+  async references(id: string): Promise<IndustryReferences> {
+    const children = await this.prisma.industry.findMany({
+      where: { parentId: id },
+      select: { id: true, status: true },
+    });
+    const customerWhere: Prisma.CustomerWhereInput = {
+      deletedAt: null,
+      OR: [{ industryId: id }, { industry: { parentId: id } }],
+    };
+    const [customerCount, customers] = await Promise.all([
+      this.prisma.customer.count({ where: customerWhere }),
+      this.prisma.customer.findMany({
+        where: customerWhere,
+        select: { id: true, name: true, status: true },
+        take: 20,
+        orderBy: { updatedAt: 'desc' },
+      }),
+    ]);
+    return {
+      childCount: children.length,
+      activeChildCount: children.filter((child) => child.status === 'ACTIVE').length,
+      customerCount,
+      customers: customers.map((customer) => ({
+        id: customer.id,
+        name: customer.name,
+        status:
+          customer.status === 'PAUSED'
+            ? 'paused'
+            : customer.status === 'ENDED'
+              ? 'ended'
+              : 'active',
+      })),
+      assetCount: 0,
+    };
+  }
+
+  async create(input: CreateIndustryInput): Promise<IndustryDetail> {
+    const level = input.parentId === undefined || input.parentId === null ? 1 : 2;
+    if (level === 2 && input.parentId !== undefined && input.parentId !== null) {
+      const parent = await this.findOrThrow(input.parentId);
+      if (parent.level !== 1) {
+        throw new AppException({
+          code: ErrorCode.PARAM_INVALID,
+          message: '行业最多两级，二级行业下不能再建子行业',
+        });
+      }
+    }
+    await this.assertNameUnique(input.name, level === 1 ? null : (input.parentId ?? null), null);
+    const id = ulid();
+    try {
+      await this.prisma.industry.create({
+        data: {
+          id,
+          parentId: level === 1 ? null : (input.parentId ?? null),
+          level,
+          name: input.name,
+          sortOrder: input.sortOrder,
+          remark: input.remark,
+        },
+      });
+    } catch (error) {
+      if (isUniqueViolation(error)) {
+        throw new AppException({
+          code: ErrorCode.DUPLICATE_SUBMIT,
+          message: level === 1 ? '行业名称已存在' : '该上级行业下已存在同名行业',
+        });
+      }
+      throw error;
+    }
+    return this.detail(id);
+  }
+
+  async update(id: string, input: UpdateIndustryInput): Promise<IndustryDetail> {
+    const existing = await this.findOrThrow(id);
+    if (input.name !== undefined && input.name !== existing.name) {
+      await this.assertNameUnique(input.name, existing.parentId, id);
+    }
+    await this.prisma.industry.update({
+      where: { id },
+      data: {
+        ...(input.name === undefined ? {} : { name: input.name }),
+        ...(input.sortOrder === undefined ? {} : { sortOrder: input.sortOrder }),
+        ...(input.remark === undefined ? {} : { remark: input.remark }),
+      },
+    });
+    return this.detail(id);
+  }
+
+  async setStatus(id: string, input: SetIndustryStatusInput): Promise<IndustryDetail> {
+    const existing = await this.findOrThrow(id);
+    if (existing.status === 'DISABLED' && input.status === 'active') {
+      const parent =
+        existing.parentId === null
+          ? null
+          : await this.prisma.industry.findUnique({ where: { id: existing.parentId } });
+      if (parent !== null && parent.status === 'DISABLED') {
+        throw new AppException({
+          code: ErrorCode.STATE_NOT_ALLOWED,
+          message: '上级行业已停用，请先启用上级行业',
+        });
+      }
+    }
+    if (input.status === 'disabled') {
+      const activeChildren = await this.prisma.industry.count({
+        where: { parentId: id, status: 'ACTIVE' },
+      });
+      if (activeChildren > 0) {
+        throw new AppException({
+          code: ErrorCode.STATE_NOT_ALLOWED,
+          message: `该行业下仍有 ${activeChildren} 个启用中的二级行业，请先停用或调整子级`,
+        });
+      }
+    }
+    await this.prisma.industry.update({
+      where: { id },
+      data: { status: input.status === 'active' ? 'ACTIVE' : 'DISABLED' },
+    });
+    return this.detail(id);
+  }
+
+  async remove(id: string): Promise<void> {
+    const references = await this.references(id);
+    if (references.childCount > 0 || references.customerCount > 0 || references.assetCount > 0) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: `无法删除：该行业下有 ${references.childCount} 个二级行业、${references.customerCount} 个客户`,
+        details: references,
+      });
+    }
+    try {
+      await this.prisma.industry.delete({ where: { id } });
+    } catch (error) {
+      if (error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2003') {
+        throw new AppException({
+          code: ErrorCode.BUSINESS_RULE_VIOLATION,
+          message: '该行业仍被引用，无法删除，只能停用',
+        });
+      }
+      throw error;
+    }
+  }
+
+  /** 客户归属校验：客户只能挂末级行业（A3-BE-02 / ADR-002 D2） */
+  async assertLeafIndustry(id: string): Promise<void> {
+    const industry = await this.findOrThrow(id);
+    if (industry.status === 'DISABLED') {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '行业已停用，新建客户不可选择',
+      });
+    }
+    if (industry.level === 1) {
+      const childCount = await this.prisma.industry.count({ where: { parentId: id } });
+      if (childCount > 0) {
+        throw new AppException({
+          code: ErrorCode.BUSINESS_RULE_VIOLATION,
+          message: '该一级行业下存在二级行业，客户只能归属到末级行业',
+        });
+      }
+    }
+  }
+
+  private async findOrThrow(id: string): Promise<IndustryRow> {
+    const row = await this.prisma.industry.findUnique({ where: { id } });
+    if (row === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '行业不存在' });
+    }
+    return row;
+  }
+
+  private async assertNameUnique(
+    name: string,
+    parentId: string | null,
+    excludeId: string | null,
+  ): Promise<void> {
+    const duplicate = await this.prisma.industry.findFirst({
+      where: {
+        name,
+        parentId,
+        ...(excludeId === null ? {} : { id: { not: excludeId } }),
+      },
+      select: { id: true },
+    });
+    if (duplicate !== null) {
+      throw new AppException({
+        code: ErrorCode.DUPLICATE_SUBMIT,
+        message: parentId === null ? '行业名称已存在' : '该上级行业下已存在同名行业',
+      });
+    }
+  }
+
+  private async customerCounts(): Promise<Map<string, number>> {
+    const grouped = await this.prisma.customer.groupBy({
+      by: ['industryId'],
+      where: { deletedAt: null },
+      _count: { _all: true },
+    });
+    return new Map(grouped.map((item) => [item.industryId, item._count._all]));
+  }
+}

apps/api/src/modules/client/prisma-customer-directory.service.ts

@@ -0,0 +1,51 @@
+import { Inject, Injectable } from '@nestjs/common';
+
+import type { CustomerDirectory } from '../../common/security/scope/customer-directory';
+import type { PrismaService } from '../../infra/prisma/prisma.service';
+import { PRISMA } from '../../infra/tokens';
+
+/**
+ * 真实客户目录（A3 替换 A2 的 EmptyCustomerDirectory）。
+ * 只读，供 ScopeResolver 解析六类数据范围；不参与业务写操作。
+ */
+@Injectable()
+export class PrismaCustomerDirectory implements CustomerDirectory {
+  constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
+
+  async findOwnedCustomerIds(userId: string): Promise<string[]> {
+    const rows = await this.prisma.customer.findMany({
+      where: { ownerUserId: userId, deletedAt: null },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+
+  async findCustomerGroupCustomerIds(customerGroupIds: readonly string[]): Promise<string[]> {
+    if (customerGroupIds.length === 0) return [];
+    const rows = await this.prisma.customerGroupMember.findMany({
+      where: { groupId: { in: [...customerGroupIds] }, customer: { deletedAt: null } },
+      select: { customerId: true },
+    });
+    return [...new Set(rows.map((row) => row.customerId))].sort();
+  }
+
+  async findDepartmentCustomerIds(departmentIds: readonly string[]): Promise<string[]> {
+    if (departmentIds.length === 0) return [];
+    const rows = await this.prisma.customer.findMany({
+      where: {
+        deletedAt: null,
+        owner: { departmentId: { in: [...departmentIds] } },
+      },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+
+  async findCreatedCustomerIds(userId: string): Promise<string[]> {
+    const rows = await this.prisma.customer.findMany({
+      where: { createdBy: userId, deletedAt: null },
+      select: { id: true },
+    });
+    return rows.map((row) => row.id);
+  }
+}

apps/api/src/modules/identity/departments.controller.ts

@@ -1,28 +1,21 @@
-import { Permission, ulidSchema } from '@lingxi/shared';
+import {
-import { Body, Controller, Get, Inject, Param, Patch, Post } from '@nestjs/common';
+  type CreateDepartmentInput,
-import { ApiBearerAuth, ApiOperation, ApiTags } from '@nestjs/swagger';
+  createDepartmentInputSchema,
-import { z } from 'zod';
+  type DepartmentNode,
+  type DepartmentTreeQuery,
+  departmentTreeQuerySchema,
+  Permission,
+  type UpdateDepartmentInput,
+  updateDepartmentInputSchema,
+} from '@lingxi/shared';
+import { Body, Controller, Get, HttpCode, Inject, Param, Patch, Post, Query } from '@nestjs/common';
+import { ApiBearerAuth, ApiOperation, ApiQuery, ApiTags } from '@nestjs/swagger';
 
 import { ZodValidationPipe } from '../../common/pipes/zod-validation.pipe';
 import { Audit, RequirePermissions } from '../../common/security/decorators';
 import { DepartmentsService, type DepartmentTreeNode } from './departments.service';
 
-const createDepartmentSchema = z
+/** 组织架构：两级部门树 + 新建 / 更新 / 停用 / 启用（不提供删除） */
-  .object({
-    name: z.string().trim().min(1, '请输入部门名称').max(20, '部门名称最多 20 个字符'),
-    parentId: ulidSchema.nullable().default(null),
-  })
-  .strict();
-
-type CreateDepartmentBody = z.infer<typeof createDepartmentSchema>;
-
-const updateDepartmentSchema = z
-  .object({ name: z.string().trim().min(1, '请输入部门名称').max(20, '部门名称最多 20 个字符') })
-  .strict();
-
-type UpdateDepartmentBody = z.infer<typeof updateDepartmentSchema>;
-
-/** 组织架构：两级部门树（A1 前端只读；写接口先备好，供后续批次使用） */
 @ApiTags('identity-departments')
 @ApiBearerAuth()
 @Controller('departments')
@@ -31,30 +24,70 @@ export class DepartmentsController {
 
   @Get('tree')
   @RequirePermissions(Permission.USER_VIEW)
-  @ApiOperation({ summary: '部门树（两级，含成员数与负责人）' })
+  @ApiOperation({
-  async tree(): Promise<{ items: DepartmentTreeNode[] }> {
+    summary: '部门树（两级）',
-    return { items: await this.departments.tree() };
+    description:
+      'memberCount 含下级成员、directMemberCount 仅本部门直属成员；默认只返回启用部门，管理页传 include_disabled=true',
+  })
+  @ApiQuery({ name: 'include_disabled', required: false, enum: ['true', 'false'] })
+  async tree(
+    @Query(new ZodValidationPipe(departmentTreeQuerySchema)) query: DepartmentTreeQuery,
+  ): Promise<{ items: DepartmentTreeNode[] }> {
+    return { items: await this.departments.tree(query.include_disabled) };
   }
 
   @Post()
   @RequirePermissions(Permission.USER_MANAGE)
   @Audit('identity.department.create')
-  @ApiOperation({ summary: '新建部门 / 小组', description: '最多两级，在小组下新建返回 42201' })
+  @ApiOperation({
+    summary: '新建部门 / 小组',
+    description: '最多两级；父级必须启用；负责人必须是启用用户；同级重名返回 40903',
+  })
   async create(
-    @Body(new ZodValidationPipe(createDepartmentSchema)) input: CreateDepartmentBody,
+    @Body(new ZodValidationPipe(createDepartmentInputSchema)) input: CreateDepartmentInput,
   ): Promise<{ id: string }> {
     return this.departments.create(input);
   }
 
   @Patch(':id')
   @RequirePermissions(Permission.USER_MANAGE)
-  @Audit('identity.department.rename')
+  @Audit('identity.department.update')
-  @ApiOperation({ summary: '部门改名' })
+  @ApiOperation({
-  async rename(
+    summary: '更新部门（名称 / 负责人 / 排序）',
+    description: '上级关系创建后不可移动；负责人必须是启用用户',
+  })
+  async update(
     @Param('id') id: string,
-    @Body(new ZodValidationPipe(updateDepartmentSchema)) input: UpdateDepartmentBody,
+    @Body(new ZodValidationPipe(updateDepartmentInputSchema)) input: UpdateDepartmentInput,
   ): Promise<{ id: string }> {
-    await this.departments.rename(id, input.name);
+    await this.departments.update(id, input);
     return { id };
   }
+
+  @Post(':id/disable')
+  @HttpCode(200)
+  @RequirePermissions(Permission.USER_MANAGE)
+  @Audit('identity.department.disable')
+  @ApiOperation({
+    summary: '停用部门',
+    description:
+      '本部门仍有在职成员、或一级部门存在启用中的下级小组 / 下级在职成员时返回 42201；已停用返回 40903',
+  })
+  async disable(
+    @Param('id') id: string,
+  ): Promise<{ id: string; status: DepartmentNode['status'] }> {
+    return this.departments.disable(id);
+  }
+
+  @Post(':id/enable')
+  @HttpCode(200)
+  @RequirePermissions(Permission.USER_MANAGE)
+  @Audit('identity.department.enable')
+  @ApiOperation({
+    summary: '启用部门',
+    description: '上级必须启用；已启用返回 40903',
+  })
+  async enable(@Param('id') id: string): Promise<{ id: string; status: DepartmentNode['status'] }> {
+    return this.departments.enable(id);
+  }
 }

apps/api/src/modules/identity/departments.int.spec.ts

@@ -0,0 +1,284 @@
+import { API_PREFIX, ErrorCode, ulid } from '@lingxi/shared';
+import { PrismaClient } from '@prisma/client';
+import { afterAll, beforeAll, describe, expect, it } from 'vitest';
+
+import { createApp, type CreatedApiApp } from '../../bootstrap';
+import { loadDotenv } from '../../config/load-dotenv';
+
+/** 与 prisma/seed.ts 一致的示例账号初始密码 lingxi2026（Argon2id） */
+const PASSWORD_HASH =
+  '$argon2id$v=19$m=65536,p=4,t=3$Osdgg3Fz53AwcoC2kyGiGg$QVbxW7Ok/SlCNbML95go2J/6GMSfE1EG3jBTJgR4zO4';
+const PASSWORD = 'lingxi2026';
+const API = API_PREFIX;
+const SUFFIX = String(Date.now()).slice(-6);
+
+const prisma = new PrismaClient();
+
+interface Node {
+  id: string;
+  name: string;
+  parentId: string | null;
+  status: 'active' | 'disabled';
+  sortOrder: number;
+  memberCount: number;
+  directMemberCount: number;
+  leader: { id: string; name: string } | null;
+  children: Node[];
+}
+
+interface ErrorBody {
+  code: number;
+  message: string;
+}
+
+function departmentName(label: string): string {
+  return `测试${label}${SUFFIX}`;
+}
+
+async function api(
+  app: CreatedApiApp['app'],
+  method: 'GET' | 'POST' | 'PATCH' | 'DELETE',
+  url: string,
+  token: string,
+  payload?: unknown,
+): Promise<{ status: number; body: unknown }> {
+  const response = await app.inject({
+    method,
+    url: `${API}${url}`,
+    headers: { authorization: `Bearer ${token}` },
+    ...(payload === undefined ? {} : { payload: payload as Record<string, unknown> }),
+  });
+  return { status: response.statusCode, body: response.json() };
+}
+
+describe('departments 集成（真实 PG）', () => {
+  let created: CreatedApiApp;
+  let token = '';
+  let managerId = '';
+  let rootId = '';
+  let childId = '';
+  let siblingId = '';
+  let disabledRootId = '';
+
+  async function createDept(
+    name: string,
+    parentId: string | null,
+    extra: Record<string, unknown> = {},
+  ): Promise<string> {
+    const response = await api(created.app, 'POST', '/departments', token, {
+      name,
+      parentId,
+      ...extra,
+    });
+    expect(response.status).toBe(201);
+    return (response.body as { id: string }).id;
+  }
+
+  async function tree(includeDisabled: boolean): Promise<Node[]> {
+    const response = await api(
+      created.app,
+      'GET',
+      `/departments/tree?include_disabled=${String(includeDisabled)}`,
+      token,
+    );
+    expect(response.status).toBe(200);
+    return (response.body as { items: Node[] }).items;
+  }
+
+  function findNode(nodes: Node[], id: string): Node | undefined {
+    for (const node of nodes) {
+      if (node.id === id) return node;
+      const found = findNode(node.children, id);
+      if (found !== undefined) return found;
+    }
+    return undefined;
+  }
+
+  beforeAll(async () => {
+    loadDotenv();
+    created = await createApp();
+    await created.app.init();
+    await prisma.user.deleteMany({ where: { account: { startsWith: 'it.dep.' } } });
+    await prisma.department.deleteMany({ where: { name: { startsWith: '测试' } } });
+
+    const department = await prisma.department.findUniqueOrThrow({ where: { code: 'tech' } });
+    const role = await prisma.role.findUniqueOrThrow({ where: { code: 'platform_admin' } });
+    managerId = ulid();
+    const account = `it.dep.${SUFFIX}`;
+    await prisma.user.create({
+      data: {
+        id: managerId,
+        name: '部门集成测试',
+        account,
+        email: `${account}@lingxi.cn`,
+        phone: `136${String(Date.now()).slice(-8)}`,
+        passwordHash: PASSWORD_HASH,
+        departmentId: department.id,
+        mustChangePassword: false,
+        roles: { create: [{ roleId: role.id }] },
+      },
+    });
+    const login = await created.app.inject({
+      method: 'POST',
+      url: `${API}/auth/login`,
+      payload: { account, password: PASSWORD },
+    });
+    expect(login.statusCode).toBe(200);
+    token = login.json<{ accessToken: string }>().accessToken;
+
+    rootId = await createDept(departmentName('一级部门'), null);
+    childId = await createDept(departmentName('小组A'), rootId);
+    siblingId = await createDept(departmentName('小组B'), rootId);
+
+    const disabledRoot = await prisma.department.create({
+      data: {
+        id: ulid(),
+        code: `test-disabled-${SUFFIX}`,
+        name: departmentName('停用部门'),
+        status: 'DISABLED',
+      },
+      select: { id: true },
+    });
+    disabledRootId = disabledRoot.id;
+  });
+
+  afterAll(async () => {
+    await prisma.user.deleteMany({ where: { account: { startsWith: 'it.dep.' } } });
+    // 只清理本测试创建的部门（先子后父），避免误删种子 / 其他用例的数据
+    await prisma.department.deleteMany({
+      where: { name: { startsWith: '测试' }, parentId: { not: null } },
+    });
+    await prisma.department.deleteMany({ where: { name: { startsWith: '测试' } } });
+    await prisma.$disconnect();
+    await created.app.close();
+  });
+
+  it('部门树：默认过滤停用，include_disabled=true 返回停用节点与新增字段', async () => {
+    const activeTree = await tree(false);
+    expect(findNode(activeTree, disabledRootId)).toBeUndefined();
+    const root = findNode(activeTree, rootId);
+    expect(root).toBeDefined();
+    expect(root?.status).toBe('active');
+    expect(root?.sortOrder).toBe(0);
+    expect(root?.directMemberCount).toBe(0);
+    expect(root?.memberCount).toBe(0);
+    expect(root?.children.map((child) => child.id).sort()).toEqual([childId, siblingId].sort());
+
+    const fullTree = await tree(true);
+    expect(findNode(fullTree, disabledRootId)?.status).toBe('disabled');
+  });
+
+  it('新建：两级可建、超两级 42201、同级重名 40903、负责人非法 42201', async () => {
+    const tooDeep = await api(created.app, 'POST', '/departments', token, {
+      name: departmentName('三级组'),
+      parentId: childId,
+    });
+    expect(tooDeep.status).toBe(422);
+    expect((tooDeep.body as ErrorBody).code).toBe(ErrorCode.BUSINESS_RULE_VIOLATION);
+
+    const duplicated = await api(created.app, 'POST', '/departments', token, {
+      name: departmentName('小组A'),
+      parentId: rootId,
+    });
+    expect(duplicated.status).toBe(409);
+    expect((duplicated.body as ErrorBody).code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+
+    const badLeader = await api(created.app, 'POST', '/departments', token, {
+      name: departmentName('小组C'),
+      parentId: rootId,
+      leaderUserId: ulid(),
+    });
+    expect(badLeader.status).toBe(422);
+    expect((badLeader.body as ErrorBody).code).toBe(ErrorCode.BUSINESS_RULE_VIOLATION);
+  });
+
+  it('更新：名称 / 排序 / 负责人生效，重名 40903', async () => {
+    const renamed = departmentName('小组A改');
+    const response = await api(created.app, 'PATCH', `/departments/${childId}`, token, {
+      name: renamed,
+      sortOrder: 3,
+      leaderUserId: managerId,
+    });
+    expect(response.status).toBe(200);
+    const root = findNode(await tree(false), rootId);
+    const child = root?.children.find((item) => item.id === childId);
+    expect(child?.name).toBe(renamed);
+    expect(child?.sortOrder).toBe(3);
+    expect(child?.leader?.id).toBe(managerId);
+
+    const conflict = await api(created.app, 'PATCH', `/departments/${childId}`, token, {
+      name: departmentName('小组B'),
+    });
+    expect(conflict.status).toBe(409);
+  });
+
+  it('停用：有在职成员 42201；存在启用子部门 42201；全部停用后可停用一级部门', async () => {
+    const member = await prisma.user.create({
+      data: {
+        id: ulid(),
+        name: '临时成员',
+        account: `it.dep.member.${SUFFIX}`,
+        email: `it.dep.member.${SUFFIX}@lingxi.cn`,
+        phone: `138${String(Date.now()).slice(-8)}`,
+        passwordHash: PASSWORD_HASH,
+        departmentId: childId,
+        mustChangePassword: false,
+      },
+      select: { id: true },
+    });
+    const blockedByMember = await api(
+      created.app,
+      'POST',
+      `/departments/${childId}/disable`,
+      token,
+    );
+    expect(blockedByMember.status).toBe(422);
+    expect((blockedByMember.body as ErrorBody).message).toContain('在职成员');
+
+    const blockedByChild = await api(created.app, 'POST', `/departments/${rootId}/disable`, token);
+    expect(blockedByChild.status).toBe(422);
+    expect((blockedByChild.body as ErrorBody).message).toMatch(/下级小组|在职成员/);
+
+    await prisma.user.delete({ where: { id: member.id } });
+    const disabledChild = await api(created.app, 'POST', `/departments/${childId}/disable`, token);
+    expect(disabledChild.status).toBe(200);
+    expect((disabledChild.body as { status: string }).status).toBe('disabled');
+    expect(findNode(await tree(false), childId)).toBeUndefined();
+
+    const disabledSibling = await api(
+      created.app,
+      'POST',
+      `/departments/${siblingId}/disable`,
+      token,
+    );
+    expect(disabledSibling.status).toBe(200);
+
+    const disabledRoot = await api(created.app, 'POST', `/departments/${rootId}/disable`, token);
+    expect(disabledRoot.status).toBe(200);
+
+    const again = await api(created.app, 'POST', `/departments/${rootId}/disable`, token);
+    expect(again.status).toBe(409);
+    expect((again.body as ErrorBody).code).toBe(ErrorCode.STATE_NOT_ALLOWED);
+  });
+
+  it('启用：上级停用 42201；启用后上级可启用，子部门可再启用', async () => {
+    const childBlocked = await api(created.app, 'POST', `/departments/${childId}/enable`, token);
+    expect(childBlocked.status).toBe(422);
+    expect((childBlocked.body as ErrorBody).message).toContain('上级部门');
+
+    const rootEnabled = await api(created.app, 'POST', `/departments/${rootId}/enable`, token);
+    expect(rootEnabled.status).toBe(200);
+
+    const childEnabled = await api(created.app, 'POST', `/departments/${childId}/enable`, token);
+    expect(childEnabled.status).toBe(200);
+    expect(findNode(await tree(false), childId)?.status).toBe('active');
+
+    const again = await api(created.app, 'POST', `/departments/${childId}/enable`, token);
+    expect(again.status).toBe(409);
+  });
+
+  it('不提供删除接口（DELETE 返回 404）', async () => {
+    const response = await api(created.app, 'DELETE', `/departments/${childId}`, token);
+    expect(response.status).toBe(404);
+  });
+});

apps/api/src/modules/identity/departments.service.ts

@@ -1,4 +1,10 @@
-import { type DepartmentNode, ErrorCode, ulid } from '@lingxi/shared';
+import {
+  type CreateDepartmentInput,
+  type DepartmentNode,
+  ErrorCode,
+  ulid,
+  type UpdateDepartmentInput,
+} from '@lingxi/shared';
 import { Inject, Injectable } from '@nestjs/common';
 import { Prisma } from '@prisma/client';
 
@@ -6,14 +12,24 @@ import { AppException } from '../../common/errors/app-exception';
 import type { PrismaService } from '../../infra/prisma/prisma.service';
 import { PRISMA } from '../../infra/tokens';
 
+/** 带负责人的部门行（树查询 select 结果） */
+type DepartmentRow = Prisma.DepartmentGetPayload<{
+  include: { leader: { select: { id: true; name: true } } };
+}>;
+
 /** 部门树节点：契约节点 + 子节点（最多两级） */
 export interface DepartmentTreeNode extends DepartmentNode {
   children: DepartmentTreeNode[];
 }
 
-export interface CreateDepartmentPayload {
+/** 状态在 DB 中用大写枚举值（与 users/roles 一致），API 契约用小写 */
-  name: string;
+const DB_ACTIVE = 'ACTIVE';
-  parentId: string | null;
+const DB_DISABLED = 'DISABLED';
+
+const DUPLICATE_NAME_MESSAGE = '同级部门名称已存在';
+
+function toApiStatus(status: string): DepartmentNode['status'] {
+  return status === DB_ACTIVE ? 'active' : 'disabled';
 }
 
 function codeOf(name: string): string {
@@ -27,19 +43,20 @@ function codeOf(name: string): string {
 
 function mapDepartmentError(error: unknown): AppException {
   if (error instanceof Prisma.PrismaClientKnownRequestError && error.code === 'P2002') {
-    return new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: '同级部门名称已存在' });
+    return new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: DUPLICATE_NAME_MESSAGE });
   }
   return new AppException({ code: ErrorCode.INTERNAL_ERROR, message: '部门保存失败' });
 }
 
-/** 组织架构：两级部门树（含成员数与负责人）、新建、改名 */
+/** 组织架构：两级部门树、新建、更新、停用 / 启用（不提供删除） */
 @Injectable()
 export class DepartmentsService {
   constructor(@Inject(PRISMA) private readonly prisma: PrismaService) {}
 
-  async tree(): Promise<DepartmentTreeNode[]> {
+  async tree(includeDisabled: boolean): Promise<DepartmentTreeNode[]> {
-    const [departments, counts] = await Promise.all([
+    const [departments, counts, lineage] = await Promise.all([
       this.prisma.department.findMany({
+        where: includeDisabled ? {} : { status: DB_ACTIVE },
         orderBy: [{ parentId: 'asc' }, { sortOrder: 'asc' }, { name: 'asc' }],
         include: { leader: { select: { id: true, name: true } } },
       }),
@@ -48,16 +65,30 @@ export class DepartmentsService {
         where: { status: 'ACTIVE' },
         _count: { _all: true },
       }),
+      // 全量父子关系：即使子部门被过滤，也要把其直属在职成员计入一级部门 memberCount
+      this.prisma.department.findMany({ select: { id: true, parentId: true } }),
     ]);
     const byDept = new Map(counts.map((row) => [row.departmentId, row._count._all]));
+    return this.buildTree(departments, byDept, lineage);
+  }
+
+  private buildTree(
+    departments: DepartmentRow[],
+    byDept: Map<string, number>,
+    lineage: { id: string; parentId: string | null }[],
+  ): DepartmentTreeNode[] {
     const nodes = new Map<string, DepartmentTreeNode>();
     for (const department of departments) {
+      const direct = byDept.get(department.id) ?? 0;
       nodes.set(department.id, {
         id: department.id,
         name: department.name,
         parentId: department.parentId,
         leader: department.leader,
-        memberCount: byDept.get(department.id) ?? 0,
+        status: toApiStatus(department.status),
+        sortOrder: department.sortOrder,
+        memberCount: direct,
+        directMemberCount: direct,
         createdAt: department.createdAt.toISOString(),
         children: [],
       });
@@ -68,25 +99,36 @@ export class DepartmentsService {
         roots.push(node);
         continue;
       }
-      const parent = nodes.get(node.parentId);
+      nodes.get(node.parentId)?.children.push(node);
-      if (parent !== undefined) {
+    }
-        parent.children.push(node);
+    const childDirect = new Map<string, number>();
+    for (const row of lineage) {
+      if (row.parentId !== null) {
+        childDirect.set(
+          row.parentId,
+          (childDirect.get(row.parentId) ?? 0) + (byDept.get(row.id) ?? 0),
+        );
       }
     }
     for (const root of roots) {
-      root.memberCount += root.children.reduce((sum, child) => sum + child.memberCount, 0);
+      root.memberCount += childDirect.get(root.id) ?? 0;
     }
     return roots;
   }
 
-  async create(input: CreateDepartmentPayload): Promise<{ id: string }> {
+  async create(input: CreateDepartmentInput): Promise<{ id: string }> {
     await this.assertParentUsable(input.parentId);
+    await this.assertLeaderUsable(input.leaderUserId);
+    await this.assertNameFree(input.name, input.parentId, null);
     try {
       const created = await this.prisma.department.create({
         data: {
           id: ulid(),
           name: input.name,
           parentId: input.parentId,
+          leaderUserId: input.leaderUserId ?? null,
+          sortOrder: input.sortOrder ?? 0,
+          status: DB_ACTIVE,
           code: codeOf(input.name),
         },
         select: { id: true },
@@ -97,26 +139,85 @@ export class DepartmentsService {
     }
   }
 
-  async rename(id: string, name: string): Promise<void> {
+  async update(id: string, input: UpdateDepartmentInput): Promise<void> {
-    const existing = await this.prisma.department.findUnique({ where: { id } });
+    const existing = await this.findOrThrow(id);
-    if (existing === null) {
+    if (input.leaderUserId !== undefined) {
-      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '部门不存在' });
+      await this.assertLeaderUsable(input.leaderUserId);
     }
+    if (input.name !== undefined) {
+      await this.assertNameFree(input.name, existing.parentId, id);
+    }
+    const data: Prisma.DepartmentUpdateInput = {
+      ...(input.name === undefined ? {} : { name: input.name }),
+      ...(input.sortOrder === undefined ? {} : { sortOrder: input.sortOrder }),
+      ...(input.leaderUserId === undefined
+        ? {}
+        : {
+            leader:
+              input.leaderUserId === null
+                ? { disconnect: true }
+                : { connect: { id: input.leaderUserId } },
+          }),
+    };
     try {
-      await this.prisma.department.update({ where: { id }, data: { name } });
+      await this.prisma.department.update({ where: { id }, data });
     } catch (error) {
       throw mapDepartmentError(error);
     }
   }
 
+  async disable(id: string): Promise<{ id: string; status: DepartmentNode['status'] }> {
+    const existing = await this.findOrThrow(id);
+    if (existing.status !== DB_ACTIVE) {
+      throw new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: '部门已是停用状态' });
+    }
+    await this.assertNoActiveMembers(existing);
+    await this.prisma.department.update({ where: { id }, data: { status: DB_DISABLED } });
+    return { id, status: 'disabled' };
+  }
+
+  async enable(id: string): Promise<{ id: string; status: DepartmentNode['status'] }> {
+    const existing = await this.findOrThrow(id);
+    if (existing.status === DB_ACTIVE) {
+      throw new AppException({ code: ErrorCode.STATE_NOT_ALLOWED, message: '部门已是启用状态' });
+    }
+    await this.assertParentActiveForEnable(existing.parentId);
+    await this.prisma.department.update({ where: { id }, data: { status: DB_ACTIVE } });
+    return { id, status: 'active' };
+  }
+
+  private async findOrThrow(id: string): Promise<{
+    id: string;
+    parentId: string | null;
+    status: string;
+  }> {
+    const department = await this.prisma.department.findUnique({
+      where: { id },
+      select: { id: true, parentId: true, status: true },
+    });
+    if (department === null) {
+      throw new AppException({ code: ErrorCode.NOT_FOUND, message: '部门不存在' });
+    }
+    return department;
+  }
+
   private async assertParentUsable(parentId: string | null): Promise<void> {
     if (parentId === null) {
       return;
     }
-    const parent = await this.prisma.department.findUnique({ where: { id: parentId } });
+    const parent = await this.prisma.department.findUnique({
+      where: { id: parentId },
+      select: { parentId: true, status: true },
+    });
     if (parent === null) {
       throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '上级部门不存在' });
     }
+    if (parent.status !== DB_ACTIVE) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '上级部门已停用，无法在其下新建部门',
+      });
+    }
     if (parent.parentId !== null) {
       throw new AppException({
         code: ErrorCode.BUSINESS_RULE_VIOLATION,
@@ -124,4 +225,93 @@ export class DepartmentsService {
       });
     }
   }
+
+  private async assertLeaderUsable(leaderUserId: string | null | undefined): Promise<void> {
+    if (leaderUserId === null || leaderUserId === undefined) {
+      return;
+    }
+    const user = await this.prisma.user.findUnique({
+      where: { id: leaderUserId },
+      select: { status: true },
+    });
+    if (user?.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '负责人必须是启用状态的用户',
+      });
+    }
+  }
+
+  private async assertNameFree(
+    name: string,
+    parentId: string | null,
+    excludeId: string | null,
+  ): Promise<void> {
+    const duplicated = await this.prisma.department.findFirst({
+      where: {
+        parentId,
+        name,
+        ...(excludeId === null ? {} : { id: { not: excludeId } }),
+      },
+      select: { id: true },
+    });
+    if (duplicated !== null) {
+      throw new AppException({
+        code: ErrorCode.STATE_NOT_ALLOWED,
+        message: DUPLICATE_NAME_MESSAGE,
+      });
+    }
+  }
+
+  private async assertNoActiveMembers(department: {
+    id: string;
+    parentId: string | null;
+  }): Promise<void> {
+    const direct = await this.prisma.user.count({
+      where: { departmentId: department.id, status: 'ACTIVE' },
+    });
+    if (direct > 0) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: `部门下仍有 ${String(direct)} 名在职成员，请先调整成员所属部门后再停用`,
+      });
+    }
+    if (department.parentId !== null) {
+      return;
+    }
+    const activeChildren = await this.prisma.department.count({
+      where: { parentId: department.id, status: DB_ACTIVE },
+    });
+    if (activeChildren > 0) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: `存在 ${String(activeChildren)} 个启用中的下级小组，请先停用下级小组`,
+      });
+    }
+    const childMembers = await this.prisma.user.count({
+      where: { status: 'ACTIVE', department: { parentId: department.id } },
+    });
+    if (childMembers > 0) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: `下级小组仍有 ${String(childMembers)} 名在职成员，请先调整成员所属部门`,
+      });
+    }
+  }
+
+  private async assertParentActiveForEnable(parentId: string | null): Promise<void> {
+    if (parentId === null) {
+      return;
+    }
+    const parent = await this.prisma.department.findUnique({
+      where: { id: parentId },
+      select: { status: true },
+    });
+    if (parent?.status !== DB_ACTIVE) {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '上级部门已停用，请先启用上级部门',
+      });
+    }
+  }
 }

apps/api/src/modules/identity/identity.int.spec.ts

@@ -318,7 +318,9 @@ describe('identity 集成（真实 PG / Redis）', () => {
     expect(tree.statusCode).toBe(200);
     const treeBody = tree.json<{ items: { name: string; children: unknown[] }[] }>();
     expect(treeBody.items.length).toBeGreaterThanOrEqual(3);
-    expect(treeBody.items[0]?.children.length).toBeGreaterThan(0);
+    // 根部门按 sortOrder 排序，管理员可新建无子级的根部门并排在最前；
+    // 这里只校验树里存在带子级的根部门，不依赖当前第一项（本地手工数据会让测试失真）。
+    expect(treeBody.items.some((item) => item.children.length > 0)).toBe(true);
 
     const roles = await created.app.inject({
       method: 'GET',
@@ -614,7 +616,7 @@ describe('identity 集成（真实 PG / Redis）', () => {
     expect(await authed(created.app, 'GET', '/users', userLogin.body.accessToken)).toBe(200);
   });
 
-  it('/me：dataScopes 多角色并集；超管固定 all；A3 前客户集合为空数组', async () => {
+  it('/me：dataScopes 多角色并集；超管固定 all；A3 接入真实客户目录', async () => {
     const adminLogin = await login(created.app, manager.account);
     expect(adminLogin.body.me.dataScopes).toEqual([{ type: 'all' }]);
     const adminMe = await callJson<MeBody>(created.app, 'GET', '/me', adminLogin.body.accessToken);
@@ -637,7 +639,9 @@ describe('identity 集成（真实 PG / Redis）', () => {
     const scopes = userLogin.body.me.dataScopes;
     expect(scopes.map((scope) => scope.type)).toEqual(['department', 'owned_customers']);
     for (const scope of scopes) {
-      expect(scope.customerIds).toEqual([]);
+      expect(Array.isArray(scope.customerIds)).toBe(true);
     }
+    // A3 起 CustomerDirectory 返回真实客户；本用例用户没有负责 / 创建的客户
+    expect(scopes.find((scope) => scope.type === 'owned_customers')?.customerIds).toEqual([]);
   });
 });

apps/api/src/modules/identity/identity.services.spec.ts

@@ -259,8 +259,6 @@ describe('UsersService', () => {
     const disabled = userFixture({ status: 'DISABLED' });
     const service2 = serviceOf({ user: { findUnique: vi.fn().mockResolvedValue(disabled) } });
     await expectRejected(service2.disable('u1', {}, 'u2', []), ErrorCode.STATE_NOT_ALLOWED);
-
-    expect(() => service.transferCustomers()).toThrow(AppException);
   });
 
   it('停用成功会同步吊销 refresh token；启用恢复状态', async () => {
@@ -293,73 +291,253 @@ describe('UsersService', () => {
 });
 
 describe('DepartmentsService', () => {
-  it('部门树：两级嵌套且一级成员数含下级', async () => {
+  function serviceOf(prisma: Record<string, unknown>): DepartmentsService {
-    const departments = [
+    return new DepartmentsService(prisma as unknown as PrismaService);
-      {
+  }
+
+  function departmentRow(overrides: Record<string, unknown> = {}): Record<string, unknown> {
+    return {
       id: 'd1',
       code: 'content',
       name: '内容生产中心',
       parentId: null,
       leaderUserId: null,
-        sortOrder: 1,
+      sortOrder: 0,
-        status: 'ACTIVE',
-        createdAt: new Date('2026-01-01T00:00:00.000Z'),
-        updatedAt: new Date(),
-        leader: { id: 'u1', name: '陈默' },
-      },
-      {
-        id: 'g1',
-        code: 'content-g1',
-        name: '素材一组',
-        parentId: 'd1',
-        leaderUserId: null,
-        sortOrder: 1,
       status: 'ACTIVE',
       createdAt: new Date('2026-01-01T00:00:00.000Z'),
       updatedAt: new Date(),
       leader: null,
-      },
+      ...overrides,
+    };
+  }
+
+  it('部门树：默认只返回启用部门；memberCount 含下级、directMemberCount 仅直属', async () => {
+    const rows = [
+      departmentRow({ id: 'd1', name: '内容生产中心' }),
+      departmentRow({ id: 'g1', name: '素材一组', parentId: 'd1' }),
     ];
-    const service = new DepartmentsService({
+    const findMany = vi.fn().mockResolvedValue(rows);
-      department: { findMany: vi.fn().mockResolvedValue(departments) },
+    const service = serviceOf({
-      user: { groupBy: vi.fn().mockResolvedValue([{ departmentId: 'g1', _count: { _all: 5 } }]) },
+      department: { findMany },
-    } as unknown as PrismaService);
+      user: {
-    const tree = await service.tree();
+        groupBy: vi.fn().mockResolvedValue([
+          { departmentId: 'd1', _count: { _all: 3 } },
+          { departmentId: 'g1', _count: { _all: 5 } },
+        ]),
+      },
+    });
+    const tree = await service.tree(false);
+    expect(findMany.mock.calls[0]?.[0]).toEqual(
+      expect.objectContaining({ where: { status: 'ACTIVE' } }),
+    );
     expect(tree).toHaveLength(1);
-    expect(tree[0]?.memberCount).toBe(5);
+    expect(tree[0]?.memberCount).toBe(8);
+    expect(tree[0]?.directMemberCount).toBe(3);
     expect(tree[0]?.children[0]?.name).toBe('素材一组');
+    expect(tree[0]?.children[0]?.memberCount).toBe(5);
+    expect(tree[0]?.status).toBe('active');
   });
 
-  it('新建：父级不存在 40001，超过两级 42201', async () => {
+  it('部门树：include_disabled=true 时包含停用部门且状态映射为 disabled', async () => {
-    const service = new DepartmentsService({
+    const service = serviceOf({
       department: {
-        findUnique: vi.fn().mockResolvedValueOnce(null),
+        findMany: vi
+          .fn()
+          .mockResolvedValue([
+            departmentRow({ id: 'd1' }),
+            departmentRow({ id: 'd2', status: 'DISABLED' }),
+          ]),
       },
-    } as unknown as PrismaService);
+      user: { groupBy: vi.fn().mockResolvedValue([]) },
+    });
+    const tree = await service.tree(true);
+    expect(tree).toHaveLength(2);
+    expect(tree[1]?.status).toBe('disabled');
+    expect(tree[0]?.sortOrder).toBe(0);
+  });
+
+  it('新建：父级不存在 40001、父级停用 / 超两级 42201、负责人非法 42201', async () => {
     await expectRejected(
-      service.create({ name: '新组', parentId: 'missing' }),
+      serviceOf({ department: { findUnique: vi.fn().mockResolvedValue(null) } }).create({
+        name: '新部门',
+        parentId: 'missing',
+      }),
       ErrorCode.PARAM_INVALID,
     );
 
-    const service2 = new DepartmentsService({
-      department: {
-        findUnique: vi.fn().mockResolvedValue({
-          id: 'g1',
-          parentId: 'd1',
-        }),
-      },
-    } as unknown as PrismaService);
     await expectRejected(
-      service2.create({ name: '三级', parentId: 'g1' }),
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue({ parentId: null, status: 'DISABLED' }),
+        },
+      }).create({ name: '新小组', parentId: 'd1' }),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue({ parentId: 'd0', status: 'ACTIVE' }),
+        },
+      }).create({ name: '三级组', parentId: 'g1' }),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: { findFirst: vi.fn() },
+        user: { findUnique: vi.fn().mockResolvedValue({ status: 'DISABLED' }) },
+      }).create({ name: '新部门', parentId: null, leaderUserId: 'u-disabled' }),
       ErrorCode.BUSINESS_RULE_VIOLATION,
     );
   });
 
-  it('重命名不存在的部门返回 40401', async () => {
+  it('新建：同级重名 40903，成功后落库 sortOrder / status / 负责人', async () => {
-    const service = new DepartmentsService({
+    const duplicated = serviceOf({
-      department: { findUnique: vi.fn().mockResolvedValue(null) },
+      department: { findFirst: vi.fn().mockResolvedValue({ id: 'other' }) },
-    } as unknown as PrismaService);
+    });
-    await expectRejected(service.rename('missing', '新名字'), ErrorCode.NOT_FOUND);
+    await expectRejected(
+      duplicated.create({ name: '内容生产中心', parentId: null }),
+      ErrorCode.STATE_NOT_ALLOWED,
+    );
+
+    const create = vi.fn().mockResolvedValue({ id: 'new-id' });
+    const service = serviceOf({
+      department: { findFirst: vi.fn().mockResolvedValue(null), create },
+      user: { findUnique: vi.fn().mockResolvedValue({ status: 'ACTIVE' }) },
+    });
+    await expect(
+      service.create({ name: '内容生产中心', parentId: null, leaderUserId: 'u1', sortOrder: 5 }),
+    ).resolves.toEqual({ id: 'new-id' });
+    expect(create).toHaveBeenCalledWith(
+      expect.objectContaining({
+        data: expect.objectContaining({ sortOrder: 5, status: 'ACTIVE', leaderUserId: 'u1' }),
+      }),
+    );
+  });
+
+  it('更新：不存在 40401、负责人非法 42201、重名 40903、支持清空负责人', async () => {
+    await expectRejected(
+      serviceOf({ department: { findUnique: vi.fn().mockResolvedValue(null) } }).update('missing', {
+        name: '新名',
+      }),
+      ErrorCode.NOT_FOUND,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: { findUnique: vi.fn().mockResolvedValue(departmentRow()) },
+        user: { findUnique: vi.fn().mockResolvedValue(null) },
+      }).update('d1', { leaderUserId: 'u-missing' }),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue(departmentRow()),
+          findFirst: vi.fn().mockResolvedValue({ id: 'other' }),
+        },
+      }).update('d1', { name: '旧部门' }),
+      ErrorCode.STATE_NOT_ALLOWED,
+    );
+
+    const update = vi.fn().mockResolvedValue(departmentRow());
+    const service = serviceOf({
+      department: { findUnique: vi.fn().mockResolvedValue(departmentRow()), update },
+    });
+    await service.update('d1', { leaderUserId: null, sortOrder: 2 });
+    expect(update).toHaveBeenCalledWith({
+      where: { id: 'd1' },
+      data: { sortOrder: 2, leader: { disconnect: true } },
+    });
+  });
+
+  it('停用：已停用 40903；本部门有在职成员 / 启用子部门 / 下级成员分别 42201', async () => {
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue(departmentRow({ status: 'DISABLED' })),
+        },
+      }).disable('d1'),
+      ErrorCode.STATE_NOT_ALLOWED,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: { findUnique: vi.fn().mockResolvedValue(departmentRow()) },
+        user: { count: vi.fn().mockResolvedValue(2) },
+      }).disable('d1'),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue(departmentRow()),
+          count: vi.fn().mockResolvedValue(1),
+        },
+        user: { count: vi.fn().mockResolvedValue(0) },
+      }).disable('d1'),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi.fn().mockResolvedValue(departmentRow()),
+          count: vi.fn().mockResolvedValue(0),
+        },
+        user: { count: vi.fn().mockResolvedValueOnce(0).mockResolvedValueOnce(3) },
+      }).disable('d1'),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+  });
+
+  it('停用成功：无成员无启用子部门时落库 DISABLED；不提供删除方法', async () => {
+    const update = vi.fn().mockResolvedValue(departmentRow({ status: 'DISABLED' }));
+    const service = serviceOf({
+      department: {
+        findUnique: vi.fn().mockResolvedValue(departmentRow()),
+        count: vi.fn().mockResolvedValue(0),
+        update,
+      },
+      user: { count: vi.fn().mockResolvedValue(0) },
+    });
+    await expect(service.disable('d1')).resolves.toEqual({ id: 'd1', status: 'disabled' });
+    expect(update).toHaveBeenCalledWith({ where: { id: 'd1' }, data: { status: 'DISABLED' } });
+    expect('delete' in service).toBe(false);
+  });
+
+  it('启用：已启用 40903、上级停用 42201、成功后落库 ACTIVE', async () => {
+    await expectRejected(
+      serviceOf({
+        department: { findUnique: vi.fn().mockResolvedValue(departmentRow()) },
+      }).enable('d1'),
+      ErrorCode.STATE_NOT_ALLOWED,
+    );
+
+    await expectRejected(
+      serviceOf({
+        department: {
+          findUnique: vi
+            .fn()
+            .mockResolvedValueOnce(departmentRow({ status: 'DISABLED', parentId: 'd0' }))
+            .mockResolvedValueOnce({ status: 'DISABLED' }),
+        },
+      }).enable('g1'),
+      ErrorCode.BUSINESS_RULE_VIOLATION,
+    );
+
+    const update = vi.fn().mockResolvedValue(departmentRow());
+    const service = serviceOf({
+      department: {
+        findUnique: vi.fn().mockResolvedValue(departmentRow({ status: 'DISABLED' })),
+        update,
+      },
+    });
+    await expect(service.enable('d1')).resolves.toEqual({ id: 'd1', status: 'active' });
+    expect(update).toHaveBeenCalledWith({ where: { id: 'd1' }, data: { status: 'ACTIVE' } });
   });
 });
 

apps/api/src/modules/identity/users.controller.ts

@@ -6,7 +6,6 @@ import {
   ErrorCode,
   type ListResponse,
   Permission,
-  transferCustomersInputSchema,
   type UpdateUserInput,
   updateUserInputSchema,
   type UserDetail,
@@ -110,15 +109,4 @@ export class UsersController {
   ): Promise<UserDetail> {
     return this.users.enable(id, requireAuth(auth).permissions);
   }
-
-  @Post(':id/transfer-customers')
-  @HttpCode(200)
-  @RequirePermissions(Permission.USER_MANAGE)
-  @Audit('identity.user.transfer_customers')
-  @ApiOperation({ summary: '客户转交（占位）', description: 'A3 客户模块落地前返回 42201' })
-  transferCustomers(
-    @Body(new ZodValidationPipe(transferCustomersInputSchema)) _input: unknown,
-  ): never {
-    return this.users.transferCustomers();
-  }
 }

apps/api/src/modules/identity/users.service.ts

@@ -180,14 +180,6 @@ export class UsersService {
     return this.detail(id, permissions);
   }
 
-  /** 客户转交占位：A3 客户模块落地前按契约返回 42201（不自造 5xx 错误码） */
-  transferCustomers(): never {
-    throw new AppException({
-      code: ErrorCode.BUSINESS_RULE_VIOLATION,
-      message: '客户转交将在客户模块（A3）提供',
-    });
-  }
-
   /**
    * 超管人数软上限（PRD §5.4.1 建议 ≤ 2 人）：只记录告警，不阻断保存；
    * 前端「超管授予二次确认」是主要提示手段。A4 阈值迁 system_configs。
@@ -219,10 +211,19 @@ export class UsersService {
   }
 
   private async ensureDepartment(departmentId: string): Promise<void> {
-    const department = await this.prisma.department.findUnique({ where: { id: departmentId } });
+    const department = await this.prisma.department.findUnique({
+      where: { id: departmentId },
+      select: { status: true },
+    });
     if (department === null) {
       throw new AppException({ code: ErrorCode.PARAM_INVALID, message: '所属部门不存在' });
     }
+    if (department.status !== 'ACTIVE') {
+      throw new AppException({
+        code: ErrorCode.BUSINESS_RULE_VIOLATION,
+        message: '所属部门已停用，请选择启用中的部门',
+      });
+    }
   }
 
   private async ensureRoles(roleIds: string[]): Promise<void> {

apps/api/vitest.int.config.ts

@@ -6,5 +6,8 @@ export default defineConfig({
     include: ['src/**/*.int.spec.ts'],
     testTimeout: 30_000,
     hookTimeout: 30_000,
+    // 集成测试共用本地真实 PG / Redis，且各文件会清理带前缀的夹具（如 it.* 与 it.dep.* 重叠）。
+    // 文件级并行会让跨文件的夹具清理 / 数据断言互相干扰，因此串行执行。
+    fileParallelism: false,
   },
 });

apps/web/src/api/customers.spec.ts

@@ -0,0 +1,236 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest';
+
+import { useAuthStore } from '@/stores/auth-store';
+
+import { setUnauthorizedHandler } from './client';
+import {
+  applyCustomerField,
+  applyIndustryPack,
+  approveCustomerField,
+  createCustomer,
+  createCustomerGroup,
+  createIndustry,
+  deleteCustomerGroup,
+  deleteIndustry,
+  fetchCustomerDetail,
+  fetchCustomerFieldList,
+  fetchCustomerFields,
+  fetchCustomerGroupDetail,
+  fetchCustomerGroupList,
+  fetchCustomerList,
+  fetchIndustryDetail,
+  fetchIndustryList,
+  setCustomerGroups,
+  setCustomerStatus,
+  setIndustryStatus,
+  transferCustomer,
+  updateCustomer,
+  updateCustomerGroup,
+  updateCustomerGroupMembers,
+  updateIndustry,
+} from './customers';
+
+const ID = '01HZZZZZZZZZZZZZZZZZZZZZZ1';
+const ID2 = '01HZZZZZZZZZZZZZZZZZZZZZZ2';
+const NOW = '2026-11-03T10:00:00.000Z';
+
+const jsonResponse = (body: unknown, status = 200): Response =>
+  new Response(status === 204 ? null : JSON.stringify(body), {
+    status,
+    headers: status === 204 ? undefined : { 'Content-Type': 'application/json' },
+  });
+
+const industryNode = {
+  id: ID,
+  parentId: null,
+  level: 1,
+  name: '电商',
+  sortOrder: 10,
+  status: 'active',
+  remark: '',
+  customerCount: 1,
+  assetCount: 0,
+  updatedAt: NOW,
+};
+const industryTree = { ...industryNode, children: [] };
+const industryDetail = {
+  ...industryNode,
+  parentName: null,
+  references: {
+    childCount: 0,
+    activeChildCount: 0,
+    customerCount: 1,
+    customers: [],
+    assetCount: 0,
+  },
+};
+
+const customerSummary = {
+  id: ID,
+  name: '花间集',
+  shortName: 'HJ',
+  industryId: ID,
+  industryName: '服饰鞋包',
+  industryPath: '电商 / 服饰鞋包',
+  status: 'active',
+  ownerUserId: ID2,
+  ownerName: '陈默',
+  groups: [],
+  baseFieldCount: 1,
+  genFieldCount: 1,
+  updatedAt: NOW,
+};
+const customerDetail = {
+  ...customerSummary,
+  contactName: '林晓',
+  contactPhone: '138****2210',
+  preferences: { naming: '', directory: '', specs: [], taboo: [] },
+  baseFields: [{ key: '门店', value: '沪-001' }],
+  fields: [],
+  remark: null,
+  createdAt: NOW,
+};
+const groupSummary = {
+  id: ID,
+  name: '电商核心组',
+  description: '',
+  memberCount: 0,
+  updatedAt: NOW,
+};
+const groupDetail = { ...groupSummary, members: [] };
+const field = {
+  id: ID,
+  customerId: ID2,
+  name: '活动编码',
+  code: 'campaign_code',
+  type: 'text',
+  options: [],
+  purpose: '检索',
+  entersGeneration: true,
+  status: 'pending',
+  applicantName: '陈默',
+  approverName: null,
+  appliedAt: NOW,
+  approvedAt: null,
+  rejectReason: null,
+};
+const fieldListItem = {
+  ...field,
+  customerName: '花间集',
+  customerShortName: 'HJ',
+  industryPath: '电商 / 服饰鞋包',
+};
+
+function lastCall(): { url: string; init: RequestInit | undefined } {
+  const fetchMock = vi.mocked(globalThis.fetch);
+  const call = fetchMock.mock.calls.at(-1);
+  const input = call?.[0];
+  const url =
+    typeof input === 'string' ? input : input instanceof URL ? input.href : (input?.url ?? '');
+  return { url, init: call?.[1] };
+}
+
+function lastBody(): unknown {
+  const body = lastCall().init?.body;
+  return typeof body === 'string' ? (JSON.parse(body) as unknown) : undefined;
+}
+
+beforeEach(() => {
+  vi.restoreAllMocks();
+  window.localStorage.clear();
+  useAuthStore.getState().clearSession();
+  setUnauthorizedHandler(null);
+  useAuthStore.getState().setSession({
+    accessToken: 'token',
+    user: { id: ID2, name: '陈默', account: 'chen.mo' },
+    permissions: ['customer:read'],
+  });
+});
+
+describe('客户与行业接口封装', () => {
+  it('行业：列表 / 详情 / 新建 / 更新 / 状态 / 删除', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [industryTree], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(industryDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(industryDetail))
+      .mockResolvedValueOnce(jsonResponse(undefined, 204));
+
+    await fetchIndustryList({ keyword: '电商', limit: 100 });
+    expect(lastCall().url).toContain('/industries?keyword=');
+    await fetchIndustryDetail(ID);
+    await createIndustry({ name: '电商', sortOrder: 10, remark: '' });
+    expect(lastBody()).toEqual({ name: '电商', sortOrder: 10, remark: '' });
+    await updateIndustry(ID, { name: '电商2' });
+    await setIndustryStatus(ID, { status: 'disabled' });
+    await deleteIndustry(ID);
+    expect(lastCall().url).toContain(`/industries/${ID}`);
+  });
+
+  it('客户：列表 / 详情 / 新建 / 更新 / 状态 / 转交 / 组 / 资产包', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [customerSummary], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse(customerDetail))
+      .mockResolvedValueOnce(jsonResponse({}, 200));
+
+    await fetchCustomerList({ status: 'active', limit: 100 });
+    expect(lastCall().url).toContain('/customers?status=active');
+    await fetchCustomerDetail(ID);
+    await createCustomer({
+      industryId: ID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ID2,
+    });
+    await updateCustomer(ID, { shortName: 'HJ2' });
+    await setCustomerStatus(ID, { status: 'paused' });
+    await transferCustomer(ID, { ownerUserId: ID2 });
+    await setCustomerGroups(ID, { groupIds: [ID] });
+    await applyIndustryPack(ID);
+    expect(lastCall().url).toContain(`/customers/${ID}/apply-industry-pack`);
+  });
+
+  it('客户组：列表 / 详情 / 新建 / 更新 / 成员 / 删除', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [groupSummary], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(groupDetail, 201))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(groupDetail))
+      .mockResolvedValueOnce(jsonResponse(undefined, 204));
+
+    await fetchCustomerGroupList();
+    await fetchCustomerGroupDetail(ID);
+    await createCustomerGroup({ name: '电商核心组', description: '' });
+    await updateCustomerGroup(ID, { description: '说明' });
+    await updateCustomerGroupMembers(ID, { addCustomerIds: [ID2], removeCustomerIds: [] });
+    await deleteCustomerGroup(ID);
+  });
+
+  it('客户字段：审批队列 / 客户字段 / 申请 / 审批', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [fieldListItem], next_cursor: null }))
+      .mockResolvedValueOnce(jsonResponse([field]))
+      .mockResolvedValueOnce(jsonResponse(field, 201))
+      .mockResolvedValueOnce(jsonResponse(field));
+
+    await fetchCustomerFieldList({ status: 'pending', limit: 100 });
+    await fetchCustomerFields(ID);
+    await applyCustomerField(ID, {
+      name: '活动编码',
+      code: 'campaign_code',
+      type: 'text',
+      options: [],
+      purpose: '检索',
+      entersGeneration: true,
+    });
+    await approveCustomerField(ID, { decision: 'approve' });
+    expect(lastCall().url).toContain(`/customer-fields/${ID}/approve`);
+  });
+});

apps/web/src/api/customers.ts

@@ -0,0 +1,277 @@
+import {
+  type ApplyCustomerFieldInput,
+  applyCustomerFieldInputSchema,
+  type ApproveCustomerFieldInput,
+  approveCustomerFieldInputSchema,
+  type CreateCustomerGroupInput,
+  createCustomerGroupInputSchema,
+  type CreateCustomerInput,
+  createCustomerInputSchema,
+  type CreateIndustryInput,
+  createIndustryInputSchema,
+  type CustomerDetail,
+  customerDetailSchema,
+  type CustomerField,
+  type CustomerFieldListItem,
+  customerFieldListItemSchema,
+  type CustomerFieldListQuery,
+  customerFieldSchema,
+  type CustomerGroupDetail,
+  customerGroupDetailSchema,
+  type CustomerGroupListQuery,
+  type CustomerGroupSummary,
+  customerGroupSummarySchema,
+  type CustomerListQuery,
+  type CustomerSummary,
+  customerSummarySchema,
+  type IndustryDetail,
+  industryDetailSchema,
+  type IndustryListQuery,
+  type IndustryTreeItem,
+  industryTreeItemSchema,
+  listResponseSchema,
+  type SetCustomerGroupsInput,
+  setCustomerGroupsInputSchema,
+  type SetCustomerStatusInput,
+  setCustomerStatusInputSchema,
+  type SetIndustryStatusInput,
+  setIndustryStatusInputSchema,
+  type TransferCustomerInput,
+  transferCustomerInputSchema,
+  type UpdateCustomerGroupInput,
+  updateCustomerGroupInputSchema,
+  type UpdateCustomerGroupMembersInput,
+  updateCustomerGroupMembersInputSchema,
+  type UpdateCustomerInput,
+  updateCustomerInputSchema,
+  type UpdateIndustryInput,
+  updateIndustryInputSchema,
+} from '@lingxi/shared';
+
+import { request } from './client';
+import { ENDPOINTS } from './endpoints';
+
+const industryListResponseSchema = listResponseSchema(industryTreeItemSchema);
+const customerListResponseSchema = listResponseSchema(customerSummarySchema);
+const groupListResponseSchema = listResponseSchema(customerGroupSummarySchema);
+const fieldListResponseSchema = listResponseSchema(customerFieldListItemSchema);
+
+function searchParams(entries: Record<string, string | number | undefined>): string {
+  const params = new URLSearchParams();
+  for (const [key, value] of Object.entries(entries)) {
+    if (value !== undefined && value !== '') params.set(key, String(value));
+  }
+  const search = params.toString();
+  return search === '' ? '' : `?${search}`;
+}
+
+export async function fetchIndustryList(
+  query: Partial<IndustryListQuery> = {},
+): Promise<{ items: IndustryTreeItem[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.industries}${searchParams({
+      keyword: query.keyword,
+      status: query.status,
+      parent_id: query.parent_id,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return industryListResponseSchema.parse(payload);
+}
+
+export async function fetchIndustryDetail(id: string): Promise<IndustryDetail> {
+  const payload: unknown = await request(ENDPOINTS.industry(id));
+  return industryDetailSchema.parse(payload);
+}
+
+export async function createIndustry(input: CreateIndustryInput): Promise<IndustryDetail> {
+  const body = createIndustryInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industries, { method: 'POST', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function updateIndustry(
+  id: string,
+  input: UpdateIndustryInput,
+): Promise<IndustryDetail> {
+  const body = updateIndustryInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industry(id), { method: 'PATCH', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function setIndustryStatus(
+  id: string,
+  input: SetIndustryStatusInput,
+): Promise<IndustryDetail> {
+  const body = setIndustryStatusInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.industryStatus(id), { method: 'PATCH', body });
+  return industryDetailSchema.parse(payload);
+}
+
+export async function deleteIndustry(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.industry(id), { method: 'DELETE' });
+}
+
+export async function fetchCustomerList(
+  query: Partial<CustomerListQuery> = {},
+): Promise<{ items: CustomerSummary[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customers}${searchParams({
+      keyword: query.keyword,
+      industry_id: query.industry_id,
+      status: query.status,
+      owner_user_id: query.owner_user_id,
+      group_id: query.group_id,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return customerListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerDetail(id: string): Promise<CustomerDetail> {
+  const payload: unknown = await request(ENDPOINTS.customer(id));
+  return customerDetailSchema.parse(payload);
+}
+
+export async function createCustomer(input: CreateCustomerInput): Promise<CustomerDetail> {
+  const body = createCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customers, { method: 'POST', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function updateCustomer(
+  id: string,
+  input: UpdateCustomerInput,
+): Promise<CustomerDetail> {
+  const body = updateCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customer(id), { method: 'PATCH', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function setCustomerStatus(
+  id: string,
+  input: SetCustomerStatusInput,
+): Promise<CustomerDetail> {
+  const body = setCustomerStatusInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerStatus(id), { method: 'PATCH', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function transferCustomer(
+  id: string,
+  input: TransferCustomerInput,
+): Promise<CustomerDetail> {
+  const body = transferCustomerInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerTransfer(id), { method: 'POST', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function setCustomerGroups(
+  id: string,
+  input: SetCustomerGroupsInput,
+): Promise<CustomerDetail> {
+  const body = setCustomerGroupsInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroups(id), { method: 'PUT', body });
+  return customerDetailSchema.parse(payload);
+}
+
+export async function applyIndustryPack(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.customerApplyPack(id), { method: 'POST' });
+}
+
+export async function fetchCustomerGroupList(
+  query: Partial<CustomerGroupListQuery> = {},
+): Promise<{ items: CustomerGroupSummary[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customerGroupsList}${searchParams({ keyword: query.keyword, limit: query.limit, cursor: query.cursor })}`,
+  );
+  return groupListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerGroupDetail(id: string): Promise<CustomerGroupDetail> {
+  const payload: unknown = await request(ENDPOINTS.customerGroup(id));
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function createCustomerGroup(
+  input: CreateCustomerGroupInput,
+): Promise<CustomerGroupDetail> {
+  const body = createCustomerGroupInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroupsList, { method: 'POST', body });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function updateCustomerGroup(
+  id: string,
+  input: UpdateCustomerGroupInput,
+): Promise<CustomerGroupDetail> {
+  const body = updateCustomerGroupInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroup(id), { method: 'PATCH', body });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function updateCustomerGroupMembers(
+  id: string,
+  input: UpdateCustomerGroupMembersInput,
+): Promise<CustomerGroupDetail> {
+  const body = updateCustomerGroupMembersInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerGroupMembers(id), {
+    method: 'POST',
+    body,
+  });
+  return customerGroupDetailSchema.parse(payload);
+}
+
+export async function deleteCustomerGroup(id: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.customerGroup(id), { method: 'DELETE' });
+}
+
+export async function fetchCustomerFieldList(
+  query: Partial<CustomerFieldListQuery> = {},
+): Promise<{ items: CustomerFieldListItem[]; next_cursor: string | null }> {
+  const payload: unknown = await request(
+    `${ENDPOINTS.customerFields}${searchParams({
+      customer_id: query.customer_id,
+      status: query.status,
+      limit: query.limit,
+      cursor: query.cursor,
+    })}`,
+  );
+  return fieldListResponseSchema.parse(payload);
+}
+
+export async function fetchCustomerFields(customerId: string): Promise<CustomerField[]> {
+  const payload: unknown = await request(ENDPOINTS.customerFieldsOf(customerId));
+  const schema = listResponseSchema(customerFieldSchema);
+  // 后端该接口返回数组；列表信封仅用于 /customer-fields
+  if (Array.isArray(payload)) {
+    return payload.map((item) => customerFieldSchema.parse(item));
+  }
+  return schema.parse(payload).items;
+}
+
+export async function applyCustomerField(
+  customerId: string,
+  input: ApplyCustomerFieldInput,
+): Promise<CustomerField> {
+  const body = applyCustomerFieldInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerFieldsOf(customerId), {
+    method: 'POST',
+    body,
+  });
+  return customerFieldSchema.parse(payload);
+}
+
+export async function approveCustomerField(
+  id: string,
+  input: ApproveCustomerFieldInput,
+): Promise<CustomerField> {
+  const body = approveCustomerFieldInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.customerFieldApprove(id), {
+    method: 'POST',
+    body,
+  });
+  return customerFieldSchema.parse(payload);
+}

apps/web/src/api/departments.spec.ts

@@ -0,0 +1,127 @@
+import { beforeEach, describe, expect, it, vi } from 'vitest';
+
+import { useAuthStore } from '@/stores/auth-store';
+
+import {
+  createDepartment,
+  disableDepartment,
+  enableDepartment,
+  fetchDepartments,
+  updateDepartment,
+} from './identity';
+
+const USER_ID = '01HZZZZZZZZZZZZZZZZZZZZZZ1';
+const ROOT_ID = '01HZZZZZZZZZZZZZZZZZZZZZZ2';
+const CHILD_ID = '01HZZZZZZZZZZZZZZZZZZZZZZ3';
+
+const jsonResponse = (body: unknown, status = 200): Response =>
+  new Response(JSON.stringify(body), {
+    status,
+    headers: { 'Content-Type': 'application/json' },
+  });
+
+const root = {
+  id: ROOT_ID,
+  name: '内容生产中心',
+  parentId: null,
+  leader: { id: USER_ID, name: '陈默' },
+  status: 'active',
+  sortOrder: 1,
+  memberCount: 19,
+  directMemberCount: 4,
+  createdAt: '2026-11-01T00:00:00.000Z',
+  children: [
+    {
+      id: CHILD_ID,
+      name: '素材一组',
+      parentId: ROOT_ID,
+      leader: null,
+      status: 'disabled',
+      sortOrder: 2,
+      memberCount: 9,
+      directMemberCount: 9,
+      createdAt: '2026-11-01T00:00:00.000Z',
+      children: [],
+    },
+  ],
+};
+
+function calls(): { url: string; init: RequestInit | undefined }[] {
+  return vi.mocked(globalThis.fetch).mock.calls.map((call) => {
+    const input = call[0];
+    const url = typeof input === 'string' ? input : input instanceof URL ? input.href : input.url;
+    return { url, init: call[1] };
+  });
+}
+
+function lastBody(): unknown {
+  const body = calls().at(-1)?.init?.body;
+  return typeof body === 'string' ? (JSON.parse(body) as unknown) : undefined;
+}
+
+describe('部门接口', () => {
+  beforeEach(() => {
+    vi.restoreAllMocks();
+    window.localStorage.clear();
+    useAuthStore.getState().clearSession();
+    useAuthStore.getState().setSession({
+      accessToken: 'token',
+      user: { id: USER_ID, name: '陈默', account: 'chen.mo' },
+      permissions: ['user:view', 'user:manage'],
+    });
+  });
+
+  it('部门树默认只取启用部门，includeDisabled 时带 query', async () => {
+    const fetchMock = vi
+      .spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(jsonResponse({ items: [root] }))
+      .mockResolvedValueOnce(jsonResponse({ items: [root] }));
+    const activeOnly = await fetchDepartments();
+    expect(String(calls()[0]?.url)).toContain('/departments/tree?include_disabled=false');
+    expect(activeOnly.map((node) => node.name)).toEqual(['内容生产中心', '素材一组']);
+    expect(activeOnly[1]?.status).toBe('disabled');
+    await fetchDepartments(true);
+    expect(String(calls()[1]?.url)).toContain('/departments/tree?include_disabled=true');
+    expect(fetchMock).toHaveBeenCalledTimes(2);
+  });
+
+  it('新建返回部门 id，请求走 POST /departments', async () => {
+    vi.spyOn(globalThis, 'fetch').mockResolvedValueOnce(jsonResponse({ id: CHILD_ID }));
+    await expect(
+      createDepartment({
+        name: '设计组',
+        parentId: ROOT_ID,
+        leaderUserId: null,
+        sortOrder: 3,
+      }),
+    ).resolves.toBe(CHILD_ID);
+    expect(calls()[0]?.init?.method).toBe('POST');
+    expect(String(calls()[0]?.url)).toContain('/departments');
+    expect(lastBody()).toEqual({
+      name: '设计组',
+      parentId: ROOT_ID,
+      leaderUserId: null,
+      sortOrder: 3,
+    });
+  });
+
+  it('更新 / 停用 / 启用使用约定方法与路径', async () => {
+    vi.spyOn(globalThis, 'fetch')
+      .mockResolvedValueOnce(new Response(null, { status: 204 }))
+      .mockResolvedValueOnce(new Response(null, { status: 204 }))
+      .mockResolvedValueOnce(new Response(null, { status: 204 }));
+    await updateDepartment(CHILD_ID, { name: '设计组', leaderUserId: null });
+    await disableDepartment(CHILD_ID);
+    await enableDepartment(CHILD_ID);
+    const requestLines = calls().map((call) => {
+      const url = new URL(call.url);
+      return `${call.init?.method ?? 'GET'} ${url.pathname.replace('/api/v1', '')}`;
+    });
+    expect(requestLines).toEqual([
+      `PATCH /departments/${CHILD_ID}`,
+      `POST /departments/${CHILD_ID}/disable`,
+      `POST /departments/${CHILD_ID}/enable`,
+    ]);
+    expect(lastBody()).toBeUndefined();
+  });
+});

apps/web/src/api/endpoints.ts

@@ -19,7 +19,37 @@ export const ENDPOINTS = {
   userTransferCustomers: (userId: string): string =>
     `${USERS}/${encodeURIComponent(userId)}/transfer-customers`,
   departments: '/departments/tree',
+  departmentsRoot: '/departments',
+  department: (departmentId: string): string => `/departments/${encodeURIComponent(departmentId)}`,
+  departmentDisable: (departmentId: string): string =>
+    `/departments/${encodeURIComponent(departmentId)}/disable`,
+  departmentEnable: (departmentId: string): string =>
+    `/departments/${encodeURIComponent(departmentId)}/enable`,
   roles: '/roles',
   role: (roleId: string): string => `/roles/${encodeURIComponent(roleId)}`,
   permissions: '/permissions',
+  // A3 client
+  industries: '/industries',
+  industry: (industryId: string): string => `/industries/${encodeURIComponent(industryId)}`,
+  industryStatus: (industryId: string): string =>
+    `/industries/${encodeURIComponent(industryId)}/status`,
+  customers: '/customers',
+  customer: (customerId: string): string => `/customers/${encodeURIComponent(customerId)}`,
+  customerStatus: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/status`,
+  customerTransfer: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/transfer`,
+  customerGroups: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/groups`,
+  customerApplyPack: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/apply-industry-pack`,
+  customerGroupsList: '/customer-groups',
+  customerGroup: (groupId: string): string => `/customer-groups/${encodeURIComponent(groupId)}`,
+  customerGroupMembers: (groupId: string): string =>
+    `/customer-groups/${encodeURIComponent(groupId)}/members`,
+  customerFields: '/customer-fields',
+  customerFieldsOf: (customerId: string): string =>
+    `/customers/${encodeURIComponent(customerId)}/fields`,
+  customerFieldApprove: (fieldId: string): string =>
+    `/customer-fields/${encodeURIComponent(fieldId)}/approve`,
 } as const;

apps/web/src/api/generated/openapi.d.ts

@@ -177,26 +177,6 @@ export interface paths {
     patch?: never;
     trace?: never;
   };
-  '/api/v1/users/{id}/transfer-customers': {
-    parameters: {
-      query?: never;
-      header?: never;
-      path?: never;
-      cookie?: never;
-    };
-    get?: never;
-    put?: never;
-    /**
-     * 客户转交（占位）
-     * @description A3 客户模块落地前返回 42201
-     */
-    post: operations['UsersController_transferCustomers'];
-    delete?: never;
-    options?: never;
-    head?: never;
-    patch?: never;
-    trace?: never;
-  };
   '/api/v1/departments/tree': {
     parameters: {
       query?: never;
@@ -204,7 +184,10 @@ export interface paths {
       path?: never;
       cookie?: never;
     };
-    /** 部门树（两级，含成员数与负责人） */
+    /**
+     * 部门树（两级）
+     * @description memberCount 含下级成员、directMemberCount 仅本部门直属成员；默认只返回启用部门，管理页传 include_disabled=true
+     */
     get: operations['DepartmentsController_tree'];
     put?: never;
     post?: never;
@@ -225,7 +208,7 @@ export interface paths {
     put?: never;
     /**
      * 新建部门 / 小组
-     * @description 最多两级，在小组下新建返回 42201
+     * @description 最多两级；父级必须启用；负责人必须是启用用户；同级重名返回 40903
      */
     post: operations['DepartmentsController_create'];
     delete?: never;
@@ -247,8 +230,51 @@ export interface paths {
     delete?: never;
     options?: never;
     head?: never;
-    /** 部门改名 */
+    /**
-    patch: operations['DepartmentsController_rename'];
+     * 更新部门（名称 / 负责人 / 排序）
+     * @description 上级关系创建后不可移动；负责人必须是启用用户
+     */
+    patch: operations['DepartmentsController_update'];
+    trace?: never;
+  };
+  '/api/v1/departments/{id}/disable': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /**
+     * 停用部门
+     * @description 本部门仍有在职成员、或一级部门存在启用中的下级小组 / 下级在职成员时返回 42201；已停用返回 40903
+     */
+    post: operations['DepartmentsController_disable'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/departments/{id}/enable': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /**
+     * 启用部门
+     * @description 上级必须启用；已启用返回 40903
+     */
+    post: operations['DepartmentsController_enable'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
     trace?: never;
   };
   '/api/v1/roles': {
@@ -320,6 +346,287 @@ export interface paths {
     patch?: never;
     trace?: never;
   };
+  '/api/v1/industries': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 两级行业树（一级 → 二级） */
+    get: operations['IndustriesController_list'];
+    put?: never;
+    /** 新建一级 / 二级行业 */
+    post: operations['IndustriesController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/industries/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 行业详情与引用（子行业 / 客户 / 资产） */
+    get: operations['IndustriesController_detail'];
+    put?: never;
+    post?: never;
+    /** 删除行业（仅无子行业 / 客户 / 资产时） */
+    delete: operations['IndustriesController_remove'];
+    options?: never;
+    head?: never;
+    /** 更新行业名称 / 排序 / 备注（层级与上级不可变） */
+    patch: operations['IndustriesController_update'];
+    trace?: never;
+  };
+  '/api/v1/industries/{id}/status': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 停用 / 启用行业（有启用子行业时禁止停用） */
+    patch: operations['IndustriesController_setStatus'];
+    trace?: never;
+  };
+  '/api/v1/customers': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选） */
+    get: operations['CustomersController_list'];
+    put?: never;
+    /** 新建客户（简称必填；行业必须为末级行业） */
+    post: operations['CustomersController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户详情（跨客户访问统一 404） */
+    get: operations['CustomersController_detail'];
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 更新客户档案（所属行业不可改；暂停 / 结束只读） */
+    patch: operations['CustomersController_update'];
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/status': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    /** 客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆） */
+    patch: operations['CustomersController_setStatus'];
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/transfer': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 变更客户负责人（写审计） */
+    post: operations['CustomersController_transfer'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/groups': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    /** 设置客户所属客户组（覆盖式） */
+    put: operations['CustomersController_setGroups'];
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/apply-industry-pack': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 套用行业资产包（B0 批次提供；当前返回业务提示） */
+    post: operations['CustomersController_applyIndustryPack'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/users/{id}/transfer-customers': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 把用户名下客户转交给另一负责人 */
+    post: operations['CustomerTransferController_transfer'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-groups': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户组列表（授权与数据范围最小单位） */
+    get: operations['CustomerGroupsController_list'];
+    put?: never;
+    /** 新建客户组 */
+    post: operations['CustomerGroupsController_create'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-groups/{id}': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户组详情与成员 */
+    get: operations['CustomerGroupsController_detail'];
+    put?: never;
+    post?: never;
+    /** 删除客户组（被角色数据范围引用时拒绝） */
+    delete: operations['CustomerGroupsController_remove'];
+    options?: never;
+    head?: never;
+    /** 更新客户组名称 / 说明 */
+    patch: operations['CustomerGroupsController_update'];
+    trace?: never;
+  };
+  '/api/v1/customer-groups/{id}/members': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 批量添加 / 移除成员（幂等） */
+    post: operations['CustomerGroupsController_updateMembers'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-fields': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 字段审批队列（待审批 / 已生效 / 已驳回） */
+    get: operations['CustomerFieldsController_list'];
+    put?: never;
+    post?: never;
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customer-fields/{id}/approve': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    get?: never;
+    put?: never;
+    /** 审批客户级字段（通过 / 驳回；驳回原因必填） */
+    post: operations['CustomerFieldsController_approve'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
+  '/api/v1/customers/{id}/fields': {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    /** 客户级字段列表（基础字段在 customers.custom_fields） */
+    get: operations['CustomerFieldsOfCustomerController_list'];
+    put?: never;
+    /** 申请客户级字段（进入生成字段需审批；每客户 ≤ 5） */
+    post: operations['CustomerFieldsOfCustomerController_apply'];
+    delete?: never;
+    options?: never;
+    head?: never;
+    patch?: never;
+    trace?: never;
+  };
   '/health': {
     parameters: {
       query?: never;
@@ -638,26 +945,11 @@ export interface operations {
       };
     };
   };
-  UsersController_transferCustomers: {
-    parameters: {
-      query?: never;
-      header?: never;
-      path?: never;
-      cookie?: never;
-    };
-    requestBody?: never;
-    responses: {
-      200: {
-        headers: {
-          [name: string]: unknown;
-        };
-        content?: never;
-      };
-    };
-  };
   DepartmentsController_tree: {
     parameters: {
-      query?: never;
+      query?: {
+        include_disabled?: 'true' | 'false';
+      };
       header?: never;
       path?: never;
       cookie?: never;
@@ -689,7 +981,41 @@ export interface operations {
       };
     };
   };
-  DepartmentsController_rename: {
+  DepartmentsController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  DepartmentsController_disable: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  DepartmentsController_enable: {
     parameters: {
       query?: never;
       header?: never;
@@ -808,6 +1134,431 @@ export interface operations {
       };
     };
   };
+  IndustriesController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_remove: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      204: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  IndustriesController_setStatus: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_setStatus: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_transfer: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_setGroups: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomersController_applyIndustryPack: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerTransferController_transfer: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_create: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_detail: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_remove: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      204: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_update: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerGroupsController_updateMembers: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsController_approve: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsOfCustomerController_list: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      200: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
+  CustomerFieldsOfCustomerController_apply: {
+    parameters: {
+      query?: never;
+      header?: never;
+      path?: never;
+      cookie?: never;
+    };
+    requestBody?: never;
+    responses: {
+      201: {
+        headers: {
+          [name: string]: unknown;
+        };
+        content?: never;
+      };
+    };
+  };
   HealthController_check: {
     parameters: {
       query?: never;

apps/web/src/api/identity.spec.ts

@@ -110,7 +110,10 @@ describe('identity 接口封装', () => {
       name: '内容生产中心',
       parentId: null,
       leader: null,
+      status: 'active',
+      sortOrder: 1,
       memberCount: 19,
+      directMemberCount: 4,
       createdAt: '2026-09-01T00:00:00.000Z',
       children: [
         {
@@ -118,7 +121,10 @@ describe('identity 接口封装', () => {
           name: '素材一组',
           parentId: GROUP_ID,
           leader: null,
+          status: 'active',
+          sortOrder: 1,
           memberCount: 9,
+          directMemberCount: 9,
           createdAt: '2026-09-01T00:00:00.000Z',
           children: [],
         },

apps/web/src/api/identity.ts

@@ -1,6 +1,8 @@
 import {
   type ChangePasswordInput,
   changePasswordInputSchema,
+  type CreateDepartmentInput,
+  createDepartmentInputSchema,
   type CreateUserInput,
   createUserInputSchema,
   type DepartmentNode,
@@ -17,6 +19,8 @@ import {
   roleSummarySchema,
   type TransferCustomersInput,
   transferCustomersInputSchema,
+  type UpdateDepartmentInput,
+  updateDepartmentInputSchema,
   type UpdateUserInput,
   updateUserInputSchema,
 } from '@lingxi/shared';
@@ -32,7 +36,7 @@ export interface CustomerSummary {
 }
 
 const customerSummarySchema = z.object({ id: z.string().min(1), name: z.string().min(1) });
-const createdUserSchema = z.object({ id: z.string().min(1) }).passthrough();
+const createdIdSchema = z.object({ id: z.string().min(1) }).passthrough();
 
 /** 兼容 `T[]` 与 `{ items: T[] }` 两种列表返回，逐项用共享 schema 校验 */
 function parseList<T>(payload: unknown, itemSchema: z.ZodType<T>): T[] {
@@ -69,9 +73,13 @@ export async function fetchMe(): Promise<MeResponse> {
   return meResponseSchema.parse(payload);
 }
 
-/** 部门树（后端返回两级嵌套 children），前端拍平成列表供下拉与筛选使用 */
+/**
-export async function fetchDepartments(): Promise<DepartmentNode[]> {
+ * 部门树（后端返回两级嵌套 children），前端拍平成列表供下拉与筛选使用。
-  const payload: unknown = await request(ENDPOINTS.departments);
+ * includeDisabled=true 时包含已停用部门（部门管理页需要），默认只看启用。
+ */
+export async function fetchDepartments(includeDisabled = false): Promise<DepartmentNode[]> {
+  const search = includeDisabled ? '?include_disabled=true' : '?include_disabled=false';
+  const payload: unknown = await request(`${ENDPOINTS.departments}${search}`);
   const raw: unknown = isRecord(payload) && Array.isArray(payload.items) ? payload.items : payload;
   if (!Array.isArray(raw)) {
     return [];
@@ -93,6 +101,32 @@ export async function fetchDepartments(): Promise<DepartmentNode[]> {
   return flat;
 }
 
+export async function createDepartment(input: CreateDepartmentInput): Promise<string> {
+  const body = createDepartmentInputSchema.parse(input);
+  const payload: unknown = await request(ENDPOINTS.departmentsRoot, { method: 'POST', body });
+  const parsed = createdIdSchema.safeParse(payload);
+  if (!parsed.success) {
+    throw new Error('部门创建成功但未返回部门 ID');
+  }
+  return parsed.data.id;
+}
+
+export async function updateDepartment(
+  departmentId: string,
+  input: UpdateDepartmentInput,
+): Promise<void> {
+  const body = updateDepartmentInputSchema.parse(input);
+  await request<unknown>(ENDPOINTS.department(departmentId), { method: 'PATCH', body });
+}
+
+export async function disableDepartment(departmentId: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.departmentDisable(departmentId), { method: 'POST' });
+}
+
+export async function enableDepartment(departmentId: string): Promise<void> {
+  await request<unknown>(ENDPOINTS.departmentEnable(departmentId), { method: 'POST' });
+}
+
 export async function fetchRoles(): Promise<RoleSummary[]> {
   const payload: unknown = await request(ENDPOINTS.roles);
   return parseList(payload, roleSummarySchema);
@@ -102,7 +136,7 @@ export async function fetchRoles(): Promise<RoleSummary[]> {
 export async function createUser(input: CreateUserInput): Promise<string | null> {
   const body = createUserInputSchema.parse(input);
   const payload: unknown = await request(ENDPOINTS.users, { method: 'POST', body });
-  const parsed = createdUserSchema.safeParse(payload);
+  const parsed = createdIdSchema.safeParse(payload);
   return parsed.success ? parsed.data.id : null;
 }
 

apps/web/src/api/query-keys.ts

@@ -8,9 +8,22 @@ export const queryKeys = {
   userList: (query: UserListQueryInput) => ['users', 'list', query] as const,
   user: (userId: string) => ['users', 'detail', userId] as const,
   userCustomers: (userId: string) => ['users', 'customers', userId] as const,
-  departments: ['departments'] as const,
+  departments: (includeDisabled: boolean) => ['departments', { includeDisabled }] as const,
   roles: ['roles'] as const,
   roleList: (query: RoleListQueryInput) => ['roles', 'management', query] as const,
   role: (roleId: string) => ['roles', 'detail', roleId] as const,
   permissions: ['permissions'] as const,
+  // A3 client
+  industries: ['industries'] as const,
+  industryList: (query: object) => ['industries', 'list', query] as const,
+  industry: (industryId: string) => ['industries', 'detail', industryId] as const,
+  customers: ['customers'] as const,
+  customerList: (query: object) => ['customers', 'list', query] as const,
+  customer: (customerId: string) => ['customers', 'detail', customerId] as const,
+  customerFieldsOf: (customerId: string) => ['customers', 'fields', customerId] as const,
+  customerGroups: ['customer-groups'] as const,
+  customerGroupList: (query: object) => ['customer-groups', 'list', query] as const,
+  customerGroup: (groupId: string) => ['customer-groups', 'detail', groupId] as const,
+  customerFields: (query: object) => ['customer-fields', 'list', query] as const,
+  customerFieldsRoot: ['customer-fields'] as const,
 };

apps/web/src/hooks/queries/use-client.ts

@@ -0,0 +1,353 @@
+import type {
+  ApplyCustomerFieldInput,
+  ApproveCustomerFieldInput,
+  CreateCustomerGroupInput,
+  CreateCustomerInput,
+  CreateIndustryInput,
+  CustomerDetail,
+  CustomerField,
+  CustomerFieldListItem,
+  CustomerFieldListQuery,
+  CustomerGroupDetail,
+  CustomerGroupSummary,
+  CustomerListQuery,
+  CustomerSummary,
+  IndustryDetail,
+  IndustryListQuery,
+  IndustryTreeItem,
+  SetCustomerGroupsInput,
+  SetCustomerStatusInput,
+  SetIndustryStatusInput,
+  TransferCustomerInput,
+  UpdateCustomerGroupInput,
+  UpdateCustomerGroupMembersInput,
+  UpdateCustomerInput,
+  UpdateIndustryInput,
+} from '@lingxi/shared';
+import {
+  keepPreviousData,
+  useMutation,
+  type UseMutationResult,
+  useQuery,
+  useQueryClient,
+  type UseQueryResult,
+} from '@tanstack/react-query';
+
+import {
+  applyCustomerField,
+  approveCustomerField,
+  createCustomer,
+  createCustomerGroup,
+  createIndustry,
+  deleteCustomerGroup,
+  deleteIndustry,
+  fetchCustomerDetail,
+  fetchCustomerFieldList,
+  fetchCustomerFields,
+  fetchCustomerGroupDetail,
+  fetchCustomerGroupList,
+  fetchCustomerList,
+  fetchIndustryDetail,
+  fetchIndustryList,
+  setCustomerGroups,
+  setCustomerStatus,
+  setIndustryStatus,
+  transferCustomer,
+  updateCustomer,
+  updateCustomerGroup,
+  updateCustomerGroupMembers,
+  updateIndustry,
+} from '@/api/customers';
+import { queryKeys } from '@/api/query-keys';
+
+export function useIndustriesQuery(
+  query: Partial<IndustryListQuery> = {},
+): UseQueryResult<{ items: IndustryTreeItem[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.industryList(query),
+    queryFn: () => fetchIndustryList(query),
+    staleTime: 10_000,
+  });
+}
+
+export function useIndustryDetailQuery(id: string | null): UseQueryResult<IndustryDetail> {
+  return useQuery({
+    queryKey: queryKeys.industry(id ?? ''),
+    queryFn: () => fetchIndustryDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomersQuery(
+  query: Partial<CustomerListQuery> = {},
+): UseQueryResult<{ items: CustomerSummary[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.customerList(query),
+    queryFn: () => fetchCustomerList(query),
+    placeholderData: keepPreviousData,
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerDetailQuery(id: string | null): UseQueryResult<CustomerDetail> {
+  return useQuery({
+    queryKey: queryKeys.customer(id ?? ''),
+    queryFn: () => fetchCustomerDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomerGroupsQuery(): UseQueryResult<{
+  items: CustomerGroupSummary[];
+  next_cursor: string | null;
+}> {
+  const query = { limit: 100 };
+  return useQuery({
+    queryKey: queryKeys.customerGroupList(query),
+    queryFn: () => fetchCustomerGroupList(query),
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerGroupDetailQuery(
+  id: string | null,
+): UseQueryResult<CustomerGroupDetail> {
+  return useQuery({
+    queryKey: queryKeys.customerGroup(id ?? ''),
+    queryFn: () => fetchCustomerGroupDetail(id ?? ''),
+    enabled: id !== null && id !== '',
+  });
+}
+
+export function useCustomerFieldsQuery(
+  query: Partial<CustomerFieldListQuery> = {},
+): UseQueryResult<{ items: CustomerFieldListItem[]; next_cursor: string | null }> {
+  return useQuery({
+    queryKey: queryKeys.customerFields(query),
+    queryFn: () => fetchCustomerFieldList(query),
+    placeholderData: keepPreviousData,
+    staleTime: 10_000,
+  });
+}
+
+export function useCustomerFieldsOfQuery(
+  customerId: string | null,
+): UseQueryResult<CustomerField[]> {
+  return useQuery({
+    queryKey: queryKeys.customerFieldsOf(customerId ?? ''),
+    queryFn: () => fetchCustomerFields(customerId ?? ''),
+    enabled: customerId !== null && customerId !== '',
+  });
+}
+
+function useInvalidateClient(): () => Promise<void> {
+  const queryClient = useQueryClient();
+  return async () => {
+    await queryClient.invalidateQueries({ queryKey: queryKeys.industries });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customers });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customerGroups });
+    await queryClient.invalidateQueries({ queryKey: queryKeys.customerFieldsRoot });
+  };
+}
+
+export function useCreateIndustryMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  CreateIndustryInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createIndustry,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateIndustryMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  { id: string; input: UpdateIndustryInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateIndustry(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetIndustryStatusMutation(): UseMutationResult<
+  IndustryDetail,
+  Error,
+  { id: string; input: SetIndustryStatusInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setIndustryStatus(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useDeleteIndustryMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: deleteIndustry,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useCreateCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  CreateCustomerInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createCustomer,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: UpdateCustomerInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomer(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetCustomerStatusMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: SetCustomerStatusInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setCustomerStatus(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useTransferCustomerMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: TransferCustomerInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => transferCustomer(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useSetCustomerGroupsMutation(): UseMutationResult<
+  CustomerDetail,
+  Error,
+  { id: string; input: SetCustomerGroupsInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => setCustomerGroups(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useCreateCustomerGroupMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  CreateCustomerGroupInput
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: createCustomerGroup,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerGroupMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  { id: string; input: UpdateCustomerGroupInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomerGroup(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateCustomerGroupMembersMutation(): UseMutationResult<
+  CustomerGroupDetail,
+  Error,
+  { id: string; input: UpdateCustomerGroupMembersInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => updateCustomerGroupMembers(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useDeleteCustomerGroupMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: deleteCustomerGroup,
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useApplyCustomerFieldMutation(): UseMutationResult<
+  CustomerField,
+  Error,
+  { customerId: string; input: ApplyCustomerFieldInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ customerId, input }) => applyCustomerField(customerId, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useApproveCustomerFieldMutation(): UseMutationResult<
+  CustomerField,
+  Error,
+  { id: string; input: ApproveCustomerFieldInput }
+> {
+  const invalidate = useInvalidateClient();
+  return useMutation({
+    mutationFn: ({ id, input }) => approveCustomerField(id, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}

apps/web/src/hooks/queries/use-directory.ts

@@ -1,13 +1,32 @@
-import { type DepartmentNode, type RoleSummary } from '@lingxi/shared';
+import type {
-import { useQuery, type UseQueryResult } from '@tanstack/react-query';
+  CreateDepartmentInput,
+  DepartmentNode,
+  RoleSummary,
+  UpdateDepartmentInput,
+} from '@lingxi/shared';
+import {
+  useMutation,
+  type UseMutationResult,
+  useQuery,
+  useQueryClient,
+  type UseQueryResult,
+} from '@tanstack/react-query';
 
-import { fetchDepartments, fetchRoles } from '@/api/identity';
+import {
+  createDepartment,
+  disableDepartment,
+  enableDepartment,
+  fetchDepartments,
+  fetchRoles,
+  updateDepartment,
+} from '@/api/identity';
 import { queryKeys } from '@/api/query-keys';
 
-export function useDepartmentsQuery(): UseQueryResult<DepartmentNode[]> {
+/** 部门树：默认只取启用部门（用户页选择器）；部门管理页传 includeDisabled=true */
+export function useDepartmentsQuery(includeDisabled = false): UseQueryResult<DepartmentNode[]> {
   return useQuery({
-    queryKey: queryKeys.departments,
+    queryKey: queryKeys.departments(includeDisabled),
-    queryFn: fetchDepartments,
+    queryFn: () => fetchDepartments(includeDisabled),
     staleTime: 5 * 60_000,
   });
 }
@@ -19,3 +38,63 @@ export function useRolesQuery(): UseQueryResult<RoleSummary[]> {
     staleTime: 5 * 60_000,
   });
 }
+
+/** 部门写操作：失效部门树与用户缓存（用户列表/详情的部门名称与人数会变） */
+function useInvalidateDirectory(): () => Promise<void> {
+  const queryClient = useQueryClient();
+  return async () => {
+    await Promise.all([
+      queryClient.invalidateQueries({ queryKey: ['departments'] }),
+      queryClient.invalidateQueries({ queryKey: queryKeys.users }),
+    ]);
+  };
+}
+
+export function useCreateDepartmentMutation(): UseMutationResult<
+  string,
+  Error,
+  CreateDepartmentInput
+> {
+  const invalidate = useInvalidateDirectory();
+  return useMutation({
+    mutationFn: (input: CreateDepartmentInput) => createDepartment(input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useUpdateDepartmentMutation(): UseMutationResult<
+  void,
+  Error,
+  { departmentId: string; input: UpdateDepartmentInput }
+> {
+  const invalidate = useInvalidateDirectory();
+  return useMutation({
+    mutationFn: ({ departmentId, input }: { departmentId: string; input: UpdateDepartmentInput }) =>
+      updateDepartment(departmentId, input),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useDisableDepartmentMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateDirectory();
+  return useMutation({
+    mutationFn: (departmentId: string) => disableDepartment(departmentId),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}
+
+export function useEnableDepartmentMutation(): UseMutationResult<void, Error, string> {
+  const invalidate = useInvalidateDirectory();
+  return useMutation({
+    mutationFn: (departmentId: string) => enableDepartment(departmentId),
+    onSuccess: async () => {
+      await invalidate();
+    },
+  });
+}

apps/web/src/layout/AppLayout.tsx

@@ -11,9 +11,13 @@ import { PageBreadcrumbs } from './PageBreadcrumbs';
 import { SideNav } from './SideNav';
 import { TopBar } from './TopBar';
 
-/** 用户与组织为「满高主从布局」，由页面自己控制内部滚动 */
+/** 用户管理、部门管理为「满高主从布局」，由页面自己控制内部滚动 */
 function isFlushRoute(pathname: string): boolean {
-  return pathname === ROUTES.system.users || pathname.startsWith(`${ROUTES.system.users}/`);
+  return (
+    pathname === ROUTES.system.users ||
+    pathname.startsWith(`${ROUTES.system.users}/`) ||
+    pathname === ROUTES.system.departments
+  );
 }
 
 export function AppLayout(): ReactNode {

apps/web/src/main.tsx

@@ -8,6 +8,8 @@ import '@/styles/pages.css';
 import '@/styles/users.css';
 import '@/styles/roles.css';
 import '@/styles/role-editor.css';
+import '@/styles/departments.css';
+import '@/styles/client.css';
 
 import { LocaleProvider } from '@douyinfe/semi-ui-19';
 import { localeZhCN } from '@lingxi/ui';

apps/web/src/navigation/breadcrumbs.spec.ts

@@ -3,12 +3,12 @@ import { describe, expect, it } from 'vitest';
 import { getRoleSectionTrail, getUserSectionTrail } from './breadcrumbs';
 
 describe('面包屑子路由补全', () => {
-  it('角色新建页：工作台 / 管理中心 / 角色权限 / 新建角色', () => {
+  it('角色新建页：工作台 / 管理中心 / 角色管理 / 新建角色', () => {
     const trail = getRoleSectionTrail('/system/roles/new');
     expect(trail?.map((entry) => entry.label)).toEqual([
       '工作台',
       '管理中心',
-      '角色权限',
+      '角色管理',
       '新建角色',
     ]);
     expect(trail?.[2]?.path).toBe('/system/roles');
@@ -19,7 +19,7 @@ describe('面包屑子路由补全', () => {
     expect(trail?.map((entry) => entry.label)).toEqual([
       '工作台',
       '管理中心',
-      '角色权限',
+      '角色管理',
       '角色编辑',
     ]);
   });
@@ -32,7 +32,7 @@ describe('面包屑子路由补全', () => {
     expect(getUserSectionTrail('/system/users/new')?.map((entry) => entry.label)).toEqual([
       '工作台',
       '管理中心',
-      '用户与组织',
+      '用户管理',
       '新建用户',
     ]);
     expect(getUserSectionTrail('/system/users/01HZZZZZZZZZZZZZZZZZZZZZZZ')).not.toBeNull();

apps/web/src/navigation/breadcrumbs.ts

@@ -8,7 +8,7 @@ export function getRoleSectionTrail(pathname: string): BreadcrumbEntry[] | null
     return [
       { key: 'home', label: '工作台', path: ROUTES.home },
       { key: 'system', label: '管理中心' },
-      { key: 'roles', label: '角色权限', path: ROUTES.system.roles },
+      { key: 'roles', label: '角色管理', path: ROUTES.system.roles },
       { key: 'role-new', label: '新建角色' },
     ];
   }
@@ -16,7 +16,7 @@ export function getRoleSectionTrail(pathname: string): BreadcrumbEntry[] | null
     return [
       { key: 'home', label: '工作台', path: ROUTES.home },
       { key: 'system', label: '管理中心' },
-      { key: 'roles', label: '角色权限', path: ROUTES.system.roles },
+      { key: 'roles', label: '角色管理', path: ROUTES.system.roles },
       { key: 'role-detail', label: '角色编辑' },
     ];
   }
@@ -25,14 +25,14 @@ export function getRoleSectionTrail(pathname: string): BreadcrumbEntry[] | null
 
 /**
  * 用户模块下的子路由（新建 / 详情）不在 nav-config 的菜单项里，
- * 这里补齐面包屑：工作台 / 管理中心 / 用户与组织 / 当前页。
+ * 这里补齐面包屑：工作台 / 管理中心 / 用户管理 / 当前页。
  */
 export function getUserSectionTrail(pathname: string): BreadcrumbEntry[] | null {
   if (pathname === ROUTES.system.userNew) {
     return [
       { key: 'home', label: '工作台', path: ROUTES.home },
       { key: 'system', label: '管理中心' },
-      { key: 'users', label: '用户与组织', path: ROUTES.system.users },
+      { key: 'users', label: '用户管理', path: ROUTES.system.users },
       { key: 'user-new', label: '新建用户' },
     ];
   }
@@ -40,7 +40,7 @@ export function getUserSectionTrail(pathname: string): BreadcrumbEntry[] | null
     return [
       { key: 'home', label: '工作台', path: ROUTES.home },
       { key: 'system', label: '管理中心' },
-      { key: 'users', label: '用户与组织', path: ROUTES.system.users },
+      { key: 'users', label: '用户管理', path: ROUTES.system.users },
       { key: 'user-detail', label: '成员详情' },
     ];
   }

apps/web/src/navigation/nav-config.spec.ts

@@ -26,24 +26,47 @@ describe('导航配置', () => {
     expect(modules.map((module) => module.key)).toEqual(['dashboard']);
   });
 
-  it('子路由（/system/users/new、/system/users/:id）也归属用户与组织', () => {
+  it('子路由（/system/users/new、/system/users/:id）也归属用户管理', () => {
-    expect(findActiveNav(NAV_MODULES, '/system/users/new')?.item?.label).toBe('用户与组织');
+    expect(findActiveNav(NAV_MODULES, '/system/users/new')?.item?.label).toBe('用户管理');
     expect(findActiveNav(NAV_MODULES, '/system/users/01HZZZZZZZZZZZZZZZZZZZZZZZ')?.module.key).toBe(
       'system',
     );
   });
 
-  it('角色权限菜单使用 role:view，只读角色也能进入角色页', () => {
+  it('角色管理菜单使用 role:view，只读角色也能进入角色页', () => {
     const rolesItem = NAV_MODULES.find((module) => module.key === 'system')?.items.find(
       (item) => item.key === 'roles',
     );
     expect(rolesItem?.permission).toBe('role:view');
-    expect(findActiveNav(NAV_MODULES, '/system/roles/new')?.item?.label).toBe('角色权限');
+    expect(findActiveNav(NAV_MODULES, '/system/roles/new')?.item?.label).toBe('角色管理');
     expect(findActiveNav(NAV_MODULES, '/system/roles/01HZZZZZZZZZZZZZZZZZZZZZZZ')?.module.key).toBe(
       'system',
     );
   });
 
+  it('部门管理菜单使用 user:view，仅查看权限也能进入', () => {
+    const departmentsItem = NAV_MODULES.find((module) => module.key === 'system')?.items.find(
+      (item) => item.key === 'departments',
+    );
+    expect(departmentsItem?.path).toBe('/system/departments');
+    expect(departmentsItem?.permission).toBe('user:view');
+    expect(findActiveNav(NAV_MODULES, '/system/departments')?.item?.label).toBe('部门管理');
+  });
+
+  it('客户与行业菜单使用查看权限，名称按 A3 口径更名', () => {
+    const systemItems = NAV_MODULES.find((module) => module.key === 'system')?.items ?? [];
+    const customersItem = systemItems.find((item) => item.key === 'customers');
+    const industriesItem = systemItems.find((item) => item.key === 'industries');
+    expect(customersItem?.label).toBe('客户管理');
+    expect(customersItem?.permission).toBe('customer:read');
+    expect(industriesItem?.label).toBe('行业管理');
+    expect(industriesItem?.permission).toBe('customer:read');
+    expect(
+      findActiveNav(NAV_MODULES, '/system/customers/01HZZZZZZZZZZZZZZZZZZZZZZZ')?.item?.label,
+    ).toBe('客户管理');
+    expect(findActiveNav(NAV_MODULES, '/system/industries')?.item?.label).toBe('行业管理');
+  });
+
   it('按路径定位当前模块与菜单', () => {
     const active = findActiveNav(NAV_MODULES, '/material/quick-review');
     expect(active?.module.key).toBe('material');
@@ -54,6 +77,8 @@ describe('导航配置', () => {
   it('面包屑从导航配置派生', () => {
     expect(getBreadcrumbs(NAV_MODULES, '/')).toEqual([{ key: 'home', label: '工作台', path: '/' }]);
     const breadcrumbs = getBreadcrumbs(NAV_MODULES, '/system/users');
-    expect(breadcrumbs.map((entry) => entry.label)).toEqual(['工作台', '管理中心', '用户与组织']);
+    expect(breadcrumbs.map((entry) => entry.label)).toEqual(['工作台', '管理中心', '用户管理']);
+    const deptBreadcrumbs = getBreadcrumbs(NAV_MODULES, '/system/departments');
+    expect(deptBreadcrumbs.map((entry) => entry.label)).toEqual(['工作台', '管理中心', '部门管理']);
   });
 });

apps/web/src/navigation/nav-config.ts

@@ -1,5 +1,6 @@
 import { Permission, type PermissionCode } from '@lingxi/shared';
 import {
+  IconApps,
   IconAsset,
   IconCheck,
   IconClock,
@@ -248,15 +249,23 @@ export const NAV_MODULES: readonly NavModule[] = [
     items: [
       {
         key: 'users',
-        label: '用户与组织',
+        label: '用户管理',
         path: '/system/users',
         icon: IconUser,
         permission: Permission.USER_VIEW,
-        description: '账号、组织与登录状态',
+        description: '成员账号、部门归属与登录状态',
+      },
+      {
+        key: 'departments',
+        label: '部门管理',
+        path: '/system/departments',
+        icon: IconApps,
+        permission: Permission.USER_VIEW,
+        description: '两级组织架构、负责人、排序与停用状态',
       },
       {
         key: 'roles',
-        label: '角色权限',
+        label: '角色管理',
         path: '/system/roles',
         icon: IconShield,
         permission: Permission.ROLE_VIEW,
@@ -264,19 +273,27 @@ export const NAV_MODULES: readonly NavModule[] = [
       },
       {
         key: 'customers',
-        label: '客户',
+        label: '客户管理',
         path: '/system/customers',
         icon: IconGlobal,
-        permission: Permission.CUSTOMER_MANAGE,
+        permission: Permission.CUSTOMER_READ,
-        description: '客户、行业归属与数据范围',
+        description: '客户档案、状态与交付偏好',
+      },
+      {
+        key: 'customer-groups',
+        label: '客户组',
+        path: '/system/customer-groups',
+        icon: IconApps,
+        permission: Permission.CUSTOMER_GROUP_MANAGE,
+        description: '客户组与批量授权单位',
       },
       {
         key: 'industries',
-        label: '行业树',
+        label: '行业管理',
         path: '/system/industries',
         icon: IconStack,
-        permission: Permission.INDUSTRY_MANAGE,
+        permission: Permission.CUSTOMER_READ,
-        description: '行业分类树与行业包绑定',
+        description: '两级行业树、状态与客户归属',
       },
       {
         key: 'dicts',
@@ -329,9 +346,9 @@ export const NAV_MODULES: readonly NavModule[] = [
       {
         key: 'customer-fields',
         label: '客户字段',
-        path: '/system/customer-fields',
+        path: '/system/customer-fields/approvals',
         icon: IconTask,
-        permission: Permission.CUSTOMER_MANAGE,
+        permission: Permission.CUSTOMER_FIELD_APPROVE,
         description: '客户级扩展字段与审批',
       },
       {

apps/web/src/pages/system/customer-fields/CustomerFieldsPage.tsx

@@ -0,0 +1,352 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerFieldListItem, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+
+import { Can } from '@/components/Can';
+import {
+  useApplyCustomerFieldMutation,
+  useApproveCustomerFieldMutation,
+  useCustomerFieldsQuery,
+  useCustomersQuery,
+} from '@/hooks/queries/use-client';
+
+const FIELD_TYPE_LABELS: Record<string, string> = {
+  text: '文本',
+  number: '数字',
+  date: '日期',
+  select: '单选',
+};
+
+function statusTag(status: CustomerFieldListItem['status']): ReactNode {
+  const cls =
+    status === 'active'
+      ? 'active'
+      : status === 'pending'
+        ? 'paused'
+        : status === 'rejected'
+          ? 'ended'
+          : 'disabled';
+  const label =
+    status === 'active'
+      ? '已生效'
+      : status === 'pending'
+        ? '待审批'
+        : status === 'rejected'
+          ? '已驳回'
+          : '已停用';
+  return <span className={`lx-client-tag lx-client-tag--${cls}`}>{label}</span>;
+}
+
+function ApplyModal({ onClose }: { onClose: () => void }): ReactNode {
+  const customers = useCustomersQuery({ limit: 100, status: 'active' });
+  const apply = useApplyCustomerFieldMutation();
+  const [customerId, setCustomerId] = useState<string | undefined>();
+  const [name, setName] = useState('');
+  const [code, setCode] = useState('');
+  const [purpose, setPurpose] = useState('');
+  const [type, setType] = useState<'text' | 'number' | 'date' | 'select'>('text');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (
+      customerId === undefined ||
+      name.trim() === '' ||
+      code.trim() === '' ||
+      purpose.trim() === ''
+    ) {
+      setError('请完整填写客户、字段名称、编码与用途');
+      return;
+    }
+    try {
+      await apply.mutateAsync({
+        customerId,
+        input: { name, code, type, purpose, entersGeneration: true, options: [] },
+      });
+      notifySuccess('字段申请已提交，等待审批');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '提交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="申请客户字段"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="提交申请"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>申请客户</label>
+          <Select
+            style={{ width: '100%' }}
+            value={customerId}
+            placeholder="选择客户"
+            optionList={(customers.data?.items ?? []).map((customer) => ({
+              value: customer.id,
+              label: customer.name,
+            }))}
+            onChange={(value) => {
+              setCustomerId(String(value));
+            }}
+            filter
+          />
+        </div>
+        <div className="lx-client-field">
+          <label>字段名称</label>
+          <Input value={name} onChange={setName} placeholder="如：活动编码" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段编码</label>
+          <Input value={code} onChange={setCode} placeholder="如：campaign_code" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段类型</label>
+          <Select
+            style={{ width: '100%' }}
+            value={type}
+            optionList={[
+              { value: 'text', label: '文本' },
+              { value: 'number', label: '数字' },
+              { value: 'date', label: '日期' },
+              { value: 'select', label: '单选' },
+            ]}
+            onChange={(value) => {
+              setType(value as typeof type);
+            }}
+          />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>用途说明</label>
+          <Input value={purpose} onChange={setPurpose} placeholder="说明字段用途与进入生成的原因" />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+function RejectModal({
+  field,
+  onClose,
+}: {
+  field: CustomerFieldListItem;
+  onClose: () => void;
+}): ReactNode {
+  const approve = useApproveCustomerFieldMutation();
+  const [reason, setReason] = useState('');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (reason.trim() === '') {
+      setError('驳回原因必填');
+      return;
+    }
+    try {
+      await approve.mutateAsync({ id: field.id, input: { decision: 'reject', reason } });
+      notifySuccess('已驳回，申请人将收到通知');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '驳回失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="驳回字段申请"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="确认驳回"
+      okButtonProps={{ type: 'danger' }}
+    >
+      <div className="lx-client-hint">
+        {field.customerName} · {field.name}（{field.code}）
+      </div>
+      <div className="lx-client-field">
+        <label>驳回原因</label>
+        <Input
+          value={reason}
+          onChange={setReason}
+          placeholder="例如：与基础字段重复，仅需检索无需进入生成"
+        />
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+/** 客户字段审批（选定方案 A：全宽表格 + 审批弹窗） */
+export function CustomerFieldsPage(): ReactNode {
+  const [status, setStatus] = useState<'all' | 'pending' | 'active' | 'rejected'>('all');
+  const fields = useCustomerFieldsQuery({ limit: 100, status });
+  const allFields = useCustomerFieldsQuery({ limit: 100, status: 'all' });
+  const approve = useApproveCustomerFieldMutation();
+  const [applyOpen, setApplyOpen] = useState(false);
+  const [rejectField, setRejectField] = useState<CustomerFieldListItem | null>(null);
+
+  const items = fields.data?.items ?? [];
+  const allItems = allFields.data?.items ?? [];
+  const countOf = (value: CustomerFieldListItem['status']): number =>
+    allItems.filter((item) => item.status === value).length;
+
+  if (fields.isPending) return <PageSkeleton rows={8} />;
+
+  const approveField = (field: CustomerFieldListItem): void => {
+    Modal.confirm({
+      title: '通过字段申请',
+      content: `通过后「${field.name}（${field.code}）」立即生效并进入客户生成链路，操作会写入审计。`,
+      onOk: async () => {
+        try {
+          await approve.mutateAsync({ id: field.id, input: { decision: 'approve' } });
+          notifySuccess('已通过审批，字段已生效');
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '审批失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户字段审批</h1>
+          <p>客户级字段分两层：基础字段仅检索报表、无需审批；进入生成字段必须申请 → 审批 → 生效</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_FIELD_APPLY}>
+            <Button
+              type="primary"
+              onClick={() => {
+                setApplyOpen(true);
+              }}
+            >
+              申请字段
+            </Button>
+          </Can>
+        </div>
+      </header>
+      <section className="lx-client-filters">
+        <div className="lx-client-seg" role="group" aria-label="字段申请状态">
+          {[
+            { value: 'all' as const, label: '全部', count: allItems.length },
+            { value: 'pending' as const, label: '待审批', count: countOf('pending') },
+            { value: 'active' as const, label: '已生效', count: countOf('active') },
+            { value: 'rejected' as const, label: '已驳回', count: countOf('rejected') },
+          ].map((item) => (
+            <button
+              key={item.value}
+              type="button"
+              className={status === item.value ? 'is-on' : ''}
+              onClick={() => {
+                setStatus(item.value);
+              }}
+            >
+              {item.label} <i>{item.count}</i>
+            </button>
+          ))}
+        </div>
+        <span style={{ marginLeft: 'auto', fontSize: 12, color: 'var(--lx-color-text-secondary)' }}>
+          共 {items.length} 条申请
+        </span>
+      </section>
+      <section className="lx-client-table-card">
+        {items.length === 0 ? (
+          <div className="lx-client-empty">
+            <b>暂无字段申请</b>
+            <span>客户提交进入生成字段的申请后，会出现在这里等待审批</span>
+          </div>
+        ) : (
+          <table className="lx-client-table">
+            <thead>
+              <tr>
+                <th>客户</th>
+                <th>字段</th>
+                <th>类型</th>
+                <th>进入生成</th>
+                <th>申请人</th>
+                <th>申请时间</th>
+                <th>状态</th>
+                <th>操作</th>
+              </tr>
+            </thead>
+            <tbody>
+              {items.map((field) => (
+                <tr key={field.id}>
+                  <td>
+                    <b>{field.customerName}</b>
+                    <span className="lx-client-sub">{field.industryPath}</span>
+                  </td>
+                  <td>
+                    <b>{field.name}</b>
+                    <span className="lx-client-sub">{field.code}</span>
+                  </td>
+                  <td>{FIELD_TYPE_LABELS[field.type] ?? field.type}</td>
+                  <td>{field.entersGeneration ? '是' : '否'}</td>
+                  <td>{field.applicantName}</td>
+                  <td className="lx-client-muted">
+                    {field.appliedAt.slice(0, 19).replace('T', ' ')}
+                  </td>
+                  <td>{statusTag(field.status)}</td>
+                  <td>
+                    {field.status === 'pending' ? (
+                      <div style={{ display: 'flex', gap: 4 }}>
+                        <Button
+                          size="small"
+                          onClick={() => {
+                            setRejectField(field);
+                          }}
+                        >
+                          驳回
+                        </Button>
+                        <Button
+                          size="small"
+                          type="primary"
+                          onClick={() => {
+                            approveField(field);
+                          }}
+                        >
+                          通过
+                        </Button>
+                      </div>
+                    ) : (
+                      <span className="lx-client-muted">已处理</span>
+                    )}
+                  </td>
+                </tr>
+              ))}
+            </tbody>
+          </table>
+        )}
+        <div className="lx-client-tablefoot">
+          审批与变更写入审计 · 未审批字段不进入生成 · 每客户进入生成字段 ≤ 5 个
+        </div>
+      </section>
+      {applyOpen ? (
+        <ApplyModal
+          onClose={() => {
+            setApplyOpen(false);
+          }}
+        />
+      ) : null}
+      {rejectField !== null ? (
+        <RejectModal
+          field={rejectField}
+          onClose={() => {
+            setRejectField(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customer-groups/CustomerGroupsPage.tsx

@@ -0,0 +1,343 @@
+/* eslint-disable max-lines-per-function -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import type { CustomerGroupDetail } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+
+import {
+  useCreateCustomerGroupMutation,
+  useCustomerGroupDetailQuery,
+  useCustomerGroupsQuery,
+  useCustomersQuery,
+  useDeleteCustomerGroupMutation,
+  useUpdateCustomerGroupMembersMutation,
+  useUpdateCustomerGroupMutation,
+} from '@/hooks/queries/use-client';
+
+function GroupFormModal({
+  group,
+  onClose,
+}: {
+  group?: CustomerGroupDetail;
+  onClose: () => void;
+}): ReactNode {
+  const create = useCreateCustomerGroupMutation();
+  const update = useUpdateCustomerGroupMutation();
+  const [name, setName] = useState(group?.name ?? '');
+  const [description, setDescription] = useState(group?.description ?? '');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (name.trim().length < 2) {
+      setError('客户组名称至少 2 个字符');
+      return;
+    }
+    try {
+      if (group !== undefined) {
+        await update.mutateAsync({ id: group.id, input: { name, description } });
+        notifySuccess('客户组已保存');
+      } else {
+        await create.mutateAsync({ name, description });
+        notifySuccess('客户组已创建');
+      }
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title={group === undefined ? '新建客户组' : '编辑客户组'}
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>客户组名称</label>
+          <Input value={name} onChange={setName} placeholder="如：电商核心组" />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>说明</label>
+          <Input
+            value={description}
+            onChange={setDescription}
+            placeholder="说明客户组的用途与授权范围"
+          />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+    </Modal>
+  );
+}
+
+function MembersModal({
+  group,
+  onClose,
+}: {
+  group: CustomerGroupDetail;
+  onClose: () => void;
+}): ReactNode {
+  const customers = useCustomersQuery({ limit: 100 });
+  const update = useUpdateCustomerGroupMembersMutation();
+  const currentIds = group.members.map((member) => member.id);
+  const [selected, setSelected] = useState<string[]>(currentIds);
+  const submit = async (): Promise<void> => {
+    const addCustomerIds = selected.filter((id) => !currentIds.includes(id));
+    const removeCustomerIds = currentIds.filter((id) => !selected.includes(id));
+    try {
+      await update.mutateAsync({ id: group.id, input: { addCustomerIds, removeCustomerIds } });
+      notifySuccess(
+        `已更新客户组成员（新增 ${addCustomerIds.length} / 移除 ${removeCustomerIds.length}）`,
+      );
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="管理客户组成员"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存成员"
+    >
+      <div className="lx-client-field">
+        <label>成员客户</label>
+        <Select
+          multiple
+          style={{ width: '100%' }}
+          value={selected}
+          optionList={(customers.data?.items ?? []).map((customer) => ({
+            value: customer.id,
+            label: `${customer.name}（${customer.industryPath}）`,
+          }))}
+          onChange={(value) => {
+            setSelected(value as string[]);
+          }}
+          filter
+        />
+      </div>
+      <div className="lx-client-hint">
+        调整成员会立即改变引用该客户组的角色可见客户集合；变更写入审计。
+      </div>
+    </Modal>
+  );
+}
+
+/** 客户组（选定方案 B：左列表 + 右成员详情） */
+export function CustomerGroupsPage(): ReactNode {
+  const groups = useCustomerGroupsQuery();
+  const [selectedId, setSelectedId] = useState<string | null>(null);
+  const activeId = selectedId ?? groups.data?.items[0]?.id ?? null;
+  const detail = useCustomerGroupDetailQuery(activeId);
+  const remove = useDeleteCustomerGroupMutation();
+  const updateMembers = useUpdateCustomerGroupMembersMutation();
+  const [modal, setModal] = useState<'create' | 'edit' | 'members' | null>(null);
+
+  const items = useMemo(() => groups.data?.items ?? [], [groups.data]);
+  const memberTotal = items.reduce((sum, group) => sum + group.memberCount, 0);
+  if (groups.isPending) return <PageSkeleton rows={6} />;
+
+  const removeMember = async (groupId: string, customerId: string): Promise<void> => {
+    try {
+      await updateMembers.mutateAsync({
+        id: groupId,
+        input: { addCustomerIds: [], removeCustomerIds: [customerId] },
+      });
+      notifySuccess('已移除 1 个客户');
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '移除失败');
+    }
+  };
+
+  const deleteGroup = (): void => {
+    if (detail.data === undefined) return;
+    Modal.confirm({
+      title: '删除客户组',
+      content: '删除前需确认无角色数据范围引用；删除后不可恢复。',
+      okButtonProps: { type: 'danger' },
+      onOk: async () => {
+        try {
+          await remove.mutateAsync(detail.data.id);
+          notifySuccess('客户组已删除');
+          setSelectedId(null);
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '删除失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户组</h1>
+          <p>把客户按行业、团队或服务等级分组；客户组是批量授权与数据范围的最小单位</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Button
+            type="primary"
+            onClick={() => {
+              setModal('create');
+            }}
+          >
+            新建客户组
+          </Button>
+        </div>
+      </header>
+      <div className="lx-client-split">
+        <section className="lx-client-left">
+          <div className="lx-client-left__head">
+            <b>客户组</b>
+            <span>
+              {items.length} 个 · 覆盖 {memberTotal} 个客户
+            </span>
+          </div>
+          <div className="lx-client-left__body">
+            {items.length === 0 ? (
+              <div className="lx-client-empty">
+                <b>暂无客户组</b>
+                <span>新建客户组，把客户按行业 / 团队分组</span>
+              </div>
+            ) : (
+              items.map((group) => (
+                <button
+                  key={group.id}
+                  type="button"
+                  className={`lx-client-tree__row${group.id === activeId ? ' is-active' : ''}`}
+                  onClick={() => {
+                    setSelectedId(group.id);
+                  }}
+                  style={{ height: 46 }}
+                >
+                  <span className="lx-client-tree__name">
+                    <b style={{ display: 'block', fontWeight: 500 }}>{group.name}</b>
+                    <span style={{ fontSize: 11, color: 'var(--lx-color-text-secondary)' }}>
+                      {group.description}
+                    </span>
+                  </span>
+                  <span className="lx-client-tree__count">{group.memberCount} 个</span>
+                </button>
+              ))
+            )}
+          </div>
+          <div className="lx-client-left__foot">共 {items.length} 个客户组 · 授权最小单位</div>
+        </section>
+        <section className="lx-client-right">
+          {detail.data === undefined ? (
+            <div className="lx-client-empty">
+              <b>选择客户组</b>
+              <span>从左侧选择客户组查看成员</span>
+            </div>
+          ) : (
+            <>
+              <div className="lx-client-right__head">
+                <div>
+                  <h2>{detail.data.name}</h2>
+                  <p>
+                    {detail.data.description || '暂无说明'} · {detail.data.memberCount} 个客户
+                  </p>
+                </div>
+                <div className="lx-client-header__actions">
+                  <Button
+                    theme="outline"
+                    onClick={() => {
+                      setModal('members');
+                    }}
+                  >
+                    管理成员
+                  </Button>
+                  <Button
+                    theme="outline"
+                    onClick={() => {
+                      setModal('edit');
+                    }}
+                  >
+                    编辑
+                  </Button>
+                  <Button theme="outline" type="danger" onClick={deleteGroup}>
+                    删除
+                  </Button>
+                </div>
+              </div>
+              <div className="lx-client-right__body">
+                <div className="lx-client-hint">
+                  调整成员会立即改变引用该客户组的角色数据范围；变更写入审计。
+                </div>
+                <div className="lx-client-membertable">
+                  <div className="lx-client-membertable__head">
+                    <span>客户</span>
+                    <span>所属行业</span>
+                    <span>状态</span>
+                    <span>负责人</span>
+                    <span>操作</span>
+                  </div>
+                  {detail.data.members.length === 0 ? (
+                    <div className="lx-client-hint" style={{ padding: '12px 10px' }}>
+                      暂无成员
+                    </div>
+                  ) : null}
+                  {detail.data.members.map((member) => (
+                    <div key={member.id} className="lx-client-membertable__row">
+                      <span>
+                        <b>{member.name}</b>
+                        <i>{member.shortName}</i>
+                      </span>
+                      <span>{member.industryPath}</span>
+                      <span>
+                        {member.status === 'active'
+                          ? '在服务'
+                          : member.status === 'paused'
+                            ? '暂停'
+                            : '结束'}
+                      </span>
+                      <span>{member.ownerName}</span>
+                      <button
+                        type="button"
+                        className="lx-client-linkdanger"
+                        onClick={() => void removeMember(detail.data.id, member.id)}
+                      >
+                        移除
+                      </button>
+                    </div>
+                  ))}
+                </div>
+              </div>
+            </>
+          )}
+        </section>
+      </div>
+      {modal === 'create' ? (
+        <GroupFormModal
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'edit' && detail.data !== undefined ? (
+        <GroupFormModal
+          group={detail.data}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'members' && detail.data !== undefined ? (
+        <MembersModal
+          group={detail.data}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerDetailPage.tsx

@@ -0,0 +1,732 @@
+/* eslint-disable max-lines-per-function, complexity -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerDetail, type CustomerField, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import { IconBack } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+import { useNavigate, useParams } from 'react-router';
+
+import { Can } from '@/components/Can';
+import {
+  useApplyCustomerFieldMutation,
+  useCustomerDetailQuery,
+  useCustomerFieldsOfQuery,
+  useCustomerGroupsQuery,
+  useSetCustomerGroupsMutation,
+  useSetCustomerStatusMutation,
+  useTransferCustomerMutation,
+  useUpdateCustomerMutation,
+} from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { ROUTES } from '@/routes';
+
+import { CustomerStatusTag } from './CustomerStatusTag';
+
+function Section({
+  title,
+  action,
+  children,
+}: {
+  title: string;
+  action?: ReactNode;
+  children: ReactNode;
+}): ReactNode {
+  return (
+    <section className="lx-client-section">
+      <div className="lx-client-section__head">
+        <b>{title}</b>
+        {action}
+      </div>
+      {children}
+    </section>
+  );
+}
+
+function FieldStatusTag({ field }: { field: CustomerField }): ReactNode {
+  const cls =
+    field.status === 'active'
+      ? 'active'
+      : field.status === 'pending'
+        ? 'paused'
+        : field.status === 'rejected'
+          ? 'ended'
+          : 'disabled';
+  const label =
+    field.status === 'active'
+      ? '已生效'
+      : field.status === 'pending'
+        ? '待审批'
+        : field.status === 'rejected'
+          ? '已驳回'
+          : '已停用';
+  return <span className={`lx-client-tag lx-client-tag--${cls}`}>{label}</span>;
+}
+
+function TransferModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const users = useUserCandidatesQuery(true);
+  const transfer = useTransferCustomerMutation();
+  const [ownerUserId, setOwnerUserId] = useState(customer.ownerUserId);
+  const submit = async (): Promise<void> => {
+    try {
+      await transfer.mutateAsync({ id: customer.id, input: { ownerUserId } });
+      notifySuccess('客户负责人已转交，已写入审计');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '转交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="变更客户负责人"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="确认转交"
+    >
+      <div className="lx-client-field">
+        <label>新的客户负责人</label>
+        <Select
+          style={{ width: '100%' }}
+          value={ownerUserId}
+          optionList={(users.data?.items ?? []).map((user) => ({
+            value: user.id,
+            label: `${user.name}（${user.departmentName}）`,
+          }))}
+          onChange={(value) => {
+            setOwnerUserId(String(value));
+          }}
+        />
+      </div>
+      <div className="lx-client-hint">
+        转交后该客户会从原负责人的「负责客户」范围移出，并写入审计。
+      </div>
+    </Modal>
+  );
+}
+
+function BaseFieldModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const update = useUpdateCustomerMutation();
+  const [key, setKey] = useState('');
+  const [value, setValue] = useState('');
+  const submit = async (): Promise<void> => {
+    if (key.trim() === '') return;
+    try {
+      await update.mutateAsync({
+        id: customer.id,
+        input: { baseFields: [...customer.baseFields, { key: key.trim(), value: value.trim() }] },
+      });
+      notifySuccess('基础字段已保存');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal visible title="添加基础字段" onCancel={onClose} onOk={() => void submit()} okText="保存">
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field">
+          <label>字段键</label>
+          <Input value={key} onChange={setKey} placeholder="如：门店编号" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段值</label>
+          <Input value={value} onChange={setValue} placeholder="如：沪-012" />
+        </div>
+      </div>
+      <div className="lx-client-hint">
+        基础字段仅用于检索与报表，永不进入生成；每客户最多 10 个。
+      </div>
+    </Modal>
+  );
+}
+
+function ApplyFieldModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const apply = useApplyCustomerFieldMutation();
+  const [name, setName] = useState('');
+  const [code, setCode] = useState('');
+  const [type, setType] = useState<'text' | 'number' | 'date' | 'select'>('text');
+  const [purpose, setPurpose] = useState('');
+  const [error, setError] = useState<string | null>(null);
+  const submit = async (): Promise<void> => {
+    if (name.trim() === '' || code.trim() === '' || purpose.trim() === '') {
+      setError('请填写字段名称、编码与用途说明');
+      return;
+    }
+    try {
+      await apply.mutateAsync({
+        customerId: customer.id,
+        input: { name, code, type, purpose, entersGeneration: true, options: [] },
+      });
+      notifySuccess('字段申请已提交，等待审批');
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '提交失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="申请客户字段"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="提交申请"
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field">
+          <label>字段名称</label>
+          <Input value={name} onChange={setName} placeholder="如：活动编码" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段编码</label>
+          <Input value={code} onChange={setCode} placeholder="如：campaign_code" />
+        </div>
+        <div className="lx-client-field">
+          <label>字段类型</label>
+          <Select
+            style={{ width: '100%' }}
+            value={type}
+            optionList={[
+              { value: 'text', label: '文本' },
+              { value: 'number', label: '数字' },
+              { value: 'date', label: '日期' },
+              { value: 'select', label: '单选' },
+            ]}
+            onChange={(value) => {
+              setType(value as typeof type);
+            }}
+          />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>用途说明</label>
+          <Input value={purpose} onChange={setPurpose} placeholder="说明字段用途与进入生成的原因" />
+        </div>
+      </div>
+      {error !== null ? (
+        <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+          {error}
+        </div>
+      ) : null}
+      <div className="lx-client-hint">进入生成字段需审批后生效；每客户最多 5 个。</div>
+    </Modal>
+  );
+}
+
+function GroupsModal({
+  customer,
+  onClose,
+}: {
+  customer: CustomerDetail;
+  onClose: () => void;
+}): ReactNode {
+  const groups = useCustomerGroupsQuery();
+  const update = useSetCustomerGroupsMutation();
+  const [groupIds, setGroupIds] = useState<string[]>(customer.groups.map((group) => group.id));
+  const submit = async (): Promise<void> => {
+    try {
+      await update.mutateAsync({ id: customer.id, input: { groupIds } });
+      notifySuccess('客户组归属已更新');
+      onClose();
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+  return (
+    <Modal
+      visible
+      title="管理客户所属客户组"
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+    >
+      <div className="lx-client-field">
+        <label>客户组</label>
+        <Select
+          multiple
+          style={{ width: '100%' }}
+          value={groupIds}
+          optionList={(groups.data?.items ?? []).map((group) => ({
+            value: group.id,
+            label: group.name,
+          }))}
+          onChange={(value) => {
+            setGroupIds(value as string[]);
+          }}
+        />
+      </div>
+      <div className="lx-client-hint">
+        客户组是数据范围授权的最小单位；调整会立即影响引用该客户组的角色可见范围。
+      </div>
+    </Modal>
+  );
+}
+
+/** 客户详情（选定方案 A：独立三栏档案页） */
+export function CustomerDetailPage(): ReactNode {
+  const { id } = useParams<{ id: string }>();
+  const navigate = useNavigate();
+  const detail = useCustomerDetailQuery(id ?? null);
+  const fields = useCustomerFieldsOfQuery(id ?? null);
+  const setStatus = useSetCustomerStatusMutation();
+  const update = useUpdateCustomerMutation();
+  const [modal, setModal] = useState<'transfer' | 'base' | 'field' | 'groups' | null>(null);
+
+  if (detail.isPending) return <PageSkeleton rows={8} />;
+  if (detail.error) {
+    return (
+      <div className="lx-client-page">
+        <div className="lx-client-empty">
+          <b>客户加载失败</b>
+          <span>{detail.error.message}</span>
+          <Button onClick={() => void navigate(ROUTES.system.customers)}>返回客户列表</Button>
+        </div>
+      </div>
+    );
+  }
+  const customer = detail.data;
+  const canWrite = customer.status === 'active';
+  const changeStatus = (target: 'paused' | 'ended' | 'active'): void => {
+    Modal.confirm({
+      title:
+        target === 'paused' ? '暂停客户服务' : target === 'ended' ? '结束客户服务' : '恢复客户服务',
+      content:
+        target === 'paused'
+          ? '暂停后档案只读，不能发起新的生成任务；可随时恢复。'
+          : target === 'ended'
+            ? '结束后全部数据只读归档，且不能恢复；如继续合作需新建客户。'
+            : '恢复后档案可编辑，并可以重新发起生成任务。',
+      okButtonProps: target === 'ended' ? { type: 'danger' } : undefined,
+      onOk: async () => {
+        try {
+          await setStatus.mutateAsync({ id: customer.id, input: { status: target } });
+          notifySuccess(
+            target === 'paused'
+              ? '客户已暂停'
+              : target === 'ended'
+                ? '客户已结束并归档'
+                : '客户已恢复为在服务',
+          );
+          void detail.refetch();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '操作失败');
+        }
+      },
+    });
+  };
+  const removeBaseField = async (index: number): Promise<void> => {
+    try {
+      await update.mutateAsync({
+        id: customer.id,
+        input: {
+          baseFields: customer.baseFields.filter((_item, itemIndex) => itemIndex !== index),
+        },
+      });
+      notifySuccess('基础字段已删除');
+    } catch (cause) {
+      notifyError(cause instanceof Error ? cause.message : '删除失败');
+    }
+  };
+  const fieldRows = fields.data ?? customer.fields;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <a
+            className="lx-client-back"
+            href={ROUTES.system.customers}
+            onClick={(event) => {
+              event.preventDefault();
+              void navigate(ROUTES.system.customers);
+            }}
+          >
+            <IconBack size={14} /> 返回客户列表
+          </a>
+          <h1>
+            {customer.name} <CustomerStatusTag status={customer.status} />
+          </h1>
+          <p>
+            {customer.shortName} · {customer.industryPath} · 负责人 {customer.ownerName}
+          </p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_TRANSFER}>
+            <Button
+              theme="outline"
+              onClick={() => {
+                setModal('transfer');
+              }}
+              disabled={customer.status === 'ended'}
+            >
+              变更负责人
+            </Button>
+          </Can>
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            {customer.status === 'active' ? (
+              <Button
+                theme="outline"
+                onClick={() => {
+                  changeStatus('paused');
+                }}
+              >
+                暂停服务
+              </Button>
+            ) : null}
+            {customer.status === 'paused' ? (
+              <Button
+                theme="solid"
+                type="primary"
+                onClick={() => {
+                  changeStatus('active');
+                }}
+              >
+                恢复服务
+              </Button>
+            ) : null}
+            {customer.status !== 'ended' ? (
+              <Button
+                theme="outline"
+                type="danger"
+                onClick={() => {
+                  changeStatus('ended');
+                }}
+              >
+                结束服务
+              </Button>
+            ) : null}
+          </Can>
+        </div>
+      </header>
+
+      {customer.status !== 'active' ? (
+        <div
+          className={`lx-client-banner lx-client-banner--${customer.status === 'paused' ? 'paused' : 'ended'}`}
+        >
+          {customer.status === 'paused'
+            ? '客户已暂停：档案只读，不能发起新的生成任务。恢复为「在服务」后可继续。'
+            : '客户已结束服务：全部数据只读归档，不能编辑或发起任务。'}
+        </div>
+      ) : null}
+
+      <div className="lx-client-grid">
+        <aside className="lx-client-anchors">
+          <a href="#basic">基本信息</a>
+          <a href="#prefs">交付偏好</a>
+          <a href="#base-fields">基础字段</a>
+          <a href="#gen-fields">进入生成</a>
+          <a href="#groups">客户组</a>
+          <a href="#asset">资产包</a>
+        </aside>
+        <div className="lx-client-panel">
+          <Section title="基本信息">
+            <div className="lx-client-kv" id="basic">
+              <div className="lx-client-kv__item">
+                <span>客户名称</span>
+                <b>{customer.name}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户简称</span>
+                <b>{customer.shortName}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>所属行业</span>
+                <b>{customer.industryPath}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>服务状态</span>
+                <b>
+                  <CustomerStatusTag status={customer.status} />
+                </b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户负责人</span>
+                <b>{customer.ownerName}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户侧对接人</span>
+                <b>
+                  {customer.contactName ?? '—'} {customer.contactPhone ?? ''}
+                </b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>创建时间</span>
+                <b>{customer.createdAt.slice(0, 10)}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>最近更新</span>
+                <b>{customer.updatedAt.slice(0, 19).replace('T', ' ')}</b>
+              </div>
+            </div>
+            {customer.remark !== null ? (
+              <div className="lx-client-hint">{customer.remark}</div>
+            ) : null}
+          </Section>
+
+          <Section title="交付偏好">
+            <div className="lx-client-kv" id="prefs">
+              <div className="lx-client-kv__item">
+                <span>命名习惯</span>
+                <b>{customer.preferences.naming || '—'}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>目录结构</span>
+                <b>{customer.preferences.directory || '—'}</b>
+              </div>
+            </div>
+            <div className="lx-client-hint">
+              常用规格：{customer.preferences.specs.join('、') || '—'}
+            </div>
+            <div className="lx-client-hint">
+              素材禁忌：{customer.preferences.taboo.join('、') || '—'}
+            </div>
+          </Section>
+
+          <Section
+            title="基础字段"
+            action={
+              <Can permission={Permission.CUSTOMER_MANAGE}>
+                <Button
+                  size="small"
+                  disabled={!canWrite || customer.baseFields.length >= 10}
+                  onClick={() => {
+                    setModal('base');
+                  }}
+                >
+                  添加基础字段
+                </Button>
+              </Can>
+            }
+          >
+            <div id="base-fields">
+              {customer.baseFields.length === 0 ? (
+                <div className="lx-client-hint">暂无基础字段</div>
+              ) : null}
+              {customer.baseFields.map((field, index) => (
+                <div key={`${field.key}-${index}`} className="lx-client-memberrow">
+                  <b>{field.key}</b>
+                  <span>{field.value}</span>
+                  <Can permission={Permission.CUSTOMER_MANAGE}>
+                    <Button
+                      size="small"
+                      type="danger"
+                      theme="borderless"
+                      disabled={!canWrite}
+                      onClick={() => void removeBaseField(index)}
+                    >
+                      删除
+                    </Button>
+                  </Can>
+                </div>
+              ))}
+            </div>
+            <div className="lx-client-hint">
+              自由键值对，仅用于检索与报表，永不进入生成；每客户 ≤ 10 个（
+              {customer.baseFields.length}/10）。
+            </div>
+          </Section>
+
+          <Section
+            title="进入生成字段"
+            action={
+              <Can permission={Permission.CUSTOMER_FIELD_APPLY}>
+                <Button
+                  size="small"
+                  theme="solid"
+                  type="primary"
+                  disabled={!canWrite || customer.genFieldCount >= 5}
+                  onClick={() => {
+                    setModal('field');
+                  }}
+                >
+                  申请字段
+                </Button>
+              </Can>
+            }
+          >
+            <div id="gen-fields">
+              {fieldRows.length === 0 ? (
+                <div className="lx-client-hint">暂无进入生成字段</div>
+              ) : null}
+              {fieldRows.map((field) => (
+                <div key={field.id} className="lx-client-memberrow">
+                  <b>{field.name}</b>
+                  <span>
+                    {field.code} · {field.type} · {field.purpose}
+                  </span>
+                  <FieldStatusTag field={field} />
+                </div>
+              ))}
+            </div>
+            <div className="lx-client-hint">
+              需申请 → 审批 → 生效；每客户 ≤ 5 个（{customer.genFieldCount}/5）。
+            </div>
+          </Section>
+
+          <Section
+            title="客户组"
+            action={
+              <Can permission={Permission.CUSTOMER_GROUP_MANAGE}>
+                <Button
+                  size="small"
+                  onClick={() => {
+                    setModal('groups');
+                  }}
+                >
+                  管理客户组
+                </Button>
+              </Can>
+            }
+          >
+            <div className="lx-client-chips" id="groups">
+              {customer.groups.length === 0 ? (
+                <span className="lx-client-hint">未加入客户组</span>
+              ) : null}
+              {customer.groups.map((group) => (
+                <span key={group.id} className="lx-client-chip">
+                  {group.name}
+                </span>
+              ))}
+            </div>
+          </Section>
+
+          <Section title="行业资产包">
+            <div className="lx-client-assetempty" id="asset">
+              <b>该行业尚未发布可用行业包</b>
+              行业包发布后可在此一键套用模板、场景、人物、提示词与卖点，并替换为客户 Logo 与警示语。
+            </div>
+          </Section>
+        </div>
+
+        <aside className="lx-client-side">
+          <section className="lx-client-sidecard">
+            <h3>服务状态</h3>
+            <div className="lx-client-kv__item">
+              <span>进入生成字段</span>
+              <b>{customer.genFieldCount} / 5</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>基础字段</span>
+              <b>{customer.baseFieldCount} / 10</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>客户组</span>
+              <b>{customer.groups.length} 个</b>
+            </div>
+            <div className="lx-client-kv__item">
+              <span>资产包</span>
+              <b>待行业包发布</b>
+            </div>
+          </section>
+          <section className="lx-client-sidecard">
+            <h3>快捷操作</h3>
+            <div className="lx-client-sideacts">
+              <Can permission={Permission.CUSTOMER_TRANSFER}>
+                <Button
+                  theme="outline"
+                  onClick={() => {
+                    setModal('transfer');
+                  }}
+                  disabled={customer.status === 'ended'}
+                >
+                  变更负责人
+                </Button>
+              </Can>
+              <Can permission={Permission.CUSTOMER_MANAGE}>
+                {customer.status === 'active' ? (
+                  <Button
+                    theme="outline"
+                    onClick={() => {
+                      changeStatus('paused');
+                    }}
+                  >
+                    暂停服务
+                  </Button>
+                ) : null}
+                {customer.status === 'paused' ? (
+                  <Button
+                    theme="solid"
+                    type="primary"
+                    onClick={() => {
+                      changeStatus('active');
+                    }}
+                  >
+                    恢复服务
+                  </Button>
+                ) : null}
+                {customer.status !== 'ended' ? (
+                  <Button
+                    theme="outline"
+                    type="danger"
+                    onClick={() => {
+                      changeStatus('ended');
+                    }}
+                  >
+                    结束服务
+                  </Button>
+                ) : null}
+              </Can>
+            </div>
+            <div className="lx-client-hint">当前客户只读时，快捷操作会按状态自动隐藏。</div>
+          </section>
+          <section className="lx-client-sidecard">
+            <h3>审计提示</h3>
+            <div className="lx-client-hint">
+              客户状态、负责人、字段与客户组的变更都会写入审计，记录前后值与操作人。
+            </div>
+          </section>
+        </aside>
+      </div>
+
+      {modal === 'transfer' ? (
+        <TransferModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'base' ? (
+        <BaseFieldModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'field' ? (
+        <ApplyFieldModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+      {modal === 'groups' ? (
+        <GroupsModal
+          customer={customer}
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerNewPage.tsx

@@ -0,0 +1,353 @@
+/* eslint-disable max-lines-per-function, complexity -- 四步向导集中编排步骤、行业选择与提交校验 */
+import { Button, Input, Select } from '@douyinfe/semi-ui-19';
+import type { CreateCustomerInput, IndustryTreeItem } from '@lingxi/shared';
+import { notifySuccess, PageSkeleton } from '@lingxi/ui';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+import { useNavigate } from 'react-router';
+
+import { useCreateCustomerMutation, useIndustriesQuery } from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { customerDetailPath, ROUTES } from '@/routes';
+
+const STEPS = [
+  { key: 'industry', label: '选择行业', desc: '行业决定行业包与可用模板' },
+  { key: 'basic', label: '基础信息', desc: '名称、简称、负责人与对接人' },
+  { key: 'prefs', label: '交付偏好', desc: '命名、目录、规格与禁忌' },
+  { key: 'pack', label: '行业资产包', desc: '冷启动套用行业资产' },
+];
+
+function IndustryPicker({
+  items,
+  value,
+  onChange,
+}: {
+  items: readonly IndustryTreeItem[];
+  value: string | undefined;
+  onChange: (id: string) => void;
+}): ReactNode {
+  const groups = items
+    .filter((root) => root.status === 'active')
+    .map((root) => ({
+      root,
+      options:
+        root.children.length === 0
+          ? [root]
+          : root.children.filter((child) => child.status === 'active'),
+    }))
+    .filter((group) => group.options.length > 0);
+
+  return (
+    <div className="lx-indpick">
+      {groups.map((group) => (
+        <div key={group.root.id} className="lx-indpick-group">
+          <div className="lx-indpick-root">
+            <span className="lx-indpick-dot" />
+            <b>{group.root.name}</b>
+            <span>
+              {group.root.children.length === 0
+                ? '无二级行业，可直接选择'
+                : `${group.root.children.length} 个二级行业`}
+            </span>
+          </div>
+          <div className="lx-indpick-opts">
+            {group.options.map((option) => {
+              const checked = option.id === value;
+              return (
+                <button
+                  key={option.id}
+                  type="button"
+                  className={`lx-radio${checked ? ' is-on' : ''}`}
+                  onClick={() => {
+                    onChange(option.id);
+                  }}
+                >
+                  <span className="lx-radio-dot" />
+                  <span>{option.name}</span>
+                  <i>{option.customerCount} 个客户</i>
+                </button>
+              );
+            })}
+          </div>
+        </div>
+      ))}
+      {groups.length === 0 ? <div className="lx-client-empty">暂无可选行业</div> : null}
+    </div>
+  );
+}
+
+/** 新建客户（选定方案 B：左侧带说明的步骤导航 + 右侧表单） */
+export function CustomerNewPage(): ReactNode {
+  const navigate = useNavigate();
+  const industries = useIndustriesQuery({ limit: 100 });
+  const users = useUserCandidatesQuery(true);
+  const create = useCreateCustomerMutation();
+  const [current, setCurrent] = useState(0);
+  const [industryId, setIndustryId] = useState<string | undefined>();
+  const [name, setName] = useState('');
+  const [shortName, setShortName] = useState('');
+  const [ownerUserId, setOwnerUserId] = useState<string | undefined>();
+  const [contactName, setContactName] = useState('');
+  const [contactPhone, setContactPhone] = useState('');
+  const [remark, setRemark] = useState('');
+  const [naming, setNaming] = useState('客户名_方向_日期_序号');
+  const [directory, setDirectory] = useState('客户名/年份/方向');
+  const [specs, setSpecs] = useState('1080×1920,1080×1080');
+  const [taboo, setTaboo] = useState('绝对化用语,未授权肖像');
+  const [error, setError] = useState<string | null>(null);
+
+  const industryLabel = useMemo(() => {
+    for (const root of industries.data?.items ?? []) {
+      if (root.id === industryId) return root.name;
+      for (const child of root.children) {
+        if (child.id === industryId) return `${root.name} / ${child.name}`;
+      }
+    }
+    return '未选择';
+  }, [industries.data, industryId]);
+
+  const next = (): void => {
+    setError(null);
+    if (current === 0 && industryId === undefined) {
+      setError('请选择客户归属行业');
+      return;
+    }
+    if (current === 1) {
+      if (name.trim() === '') {
+        setError('请输入客户名称');
+        return;
+      }
+      if (shortName.trim().length < 2) {
+        setError('客户简称必填，用于自动命名（42201）');
+        return;
+      }
+      if (ownerUserId === undefined) {
+        setError('请选择客户负责人');
+        return;
+      }
+    }
+    setCurrent((step) => Math.min(step + 1, 3));
+  };
+
+  const submit = async (): Promise<void> => {
+    if (industryId === undefined || ownerUserId === undefined) return;
+    const input: CreateCustomerInput = {
+      industryId,
+      name,
+      shortName,
+      ownerUserId,
+      contactName: contactName === '' ? undefined : contactName,
+      contactPhone: contactPhone === '' ? undefined : contactPhone,
+      remark: remark === '' ? undefined : remark,
+      preferences: {
+        naming,
+        directory,
+        specs: specs
+          .split(',')
+          .map((item) => item.trim())
+          .filter((item) => item !== ''),
+        taboo: taboo
+          .split(',')
+          .map((item) => item.trim())
+          .filter((item) => item !== ''),
+      },
+    };
+    try {
+      const created = await create.mutateAsync(input);
+      notifySuccess('客户已创建');
+      void navigate(customerDetailPath(created.id));
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '创建失败');
+    }
+  };
+
+  if (industries.isPending) return <PageSkeleton rows={6} />;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>新建客户</h1>
+          <p>分四步创建客户：选择行业 → 基础信息 → 交付偏好 → 行业资产包</p>
+        </div>
+      </header>
+      <div className="lx-client-newgrid">
+        <aside className="lx-client-stepnav">
+          <div className="lx-client-stepnav__head">
+            <b>创建客户</b>
+            <span>共 4 步</span>
+          </div>
+          {STEPS.map((step, index) => {
+            const state = index === current ? ' is-on' : index < current ? ' is-done' : '';
+            return (
+              <button
+                key={step.key}
+                type="button"
+                className={`lx-stepnav-item${state}`}
+                onClick={() => {
+                  if (index < current) setCurrent(index);
+                }}
+              >
+                <span className="lx-stepnav-num">{index < current ? '✓' : index + 1}</span>
+                <span className="lx-stepnav-text">
+                  <b>{step.label}</b>
+                  <span>{step.desc}</span>
+                </span>
+              </button>
+            );
+          })}
+        </aside>
+        <section className="lx-client-formcard">
+          <div className="lx-client-formcard__head">
+            <b>{STEPS[current]?.label}</b>
+            <span>
+              {current === 0
+                ? `${industryLabel} · 只能选择末级行业`
+                : current === 1
+                  ? '简称必填，用于全部自动命名'
+                  : current === 2
+                    ? '命名、目录、规格与素材禁忌'
+                    : '行业包发布后可一键套用'}
+            </span>
+          </div>
+          <div className="lx-client-formcard__body">
+            {current === 0 ? (
+              <>
+                <div className="lx-client-section__head">
+                  <b>客户归属行业</b>
+                  <span className="lx-client-hint" style={{ marginTop: 0 }}>
+                    只能选择末级行业；一级行业没有二级时可直接选择
+                  </span>
+                </div>
+                <IndustryPicker
+                  items={industries.data?.items ?? []}
+                  value={industryId}
+                  onChange={setIndustryId}
+                />
+                <div className="lx-client-hint">
+                  所属行业决定行业包；客户创建后不可跨行业移动，调整行业需停用后新建。
+                </div>
+              </>
+            ) : null}
+            {current === 1 ? (
+              <div className="lx-client-formgrid">
+                <div className="lx-client-field">
+                  <label>
+                    客户名称 <i>*</i>
+                  </label>
+                  <Input value={name} onChange={setName} placeholder="如：花间集" />
+                </div>
+                <div className="lx-client-field">
+                  <label>
+                    客户简称 <i>*</i>
+                  </label>
+                  <Input value={shortName} onChange={setShortName} placeholder="如：HJ" />
+                </div>
+                <div className="lx-client-field">
+                  <label>
+                    客户负责人 <i>*</i>
+                  </label>
+                  <Select
+                    style={{ width: '100%' }}
+                    value={ownerUserId}
+                    optionList={(users.data?.items ?? []).map((user) => ({
+                      value: user.id,
+                      label: `${user.name}（${user.departmentName}）`,
+                    }))}
+                    onChange={(value) => {
+                      setOwnerUserId(String(value));
+                    }}
+                    filter
+                  />
+                </div>
+                <div className="lx-client-field">
+                  <label>客户侧对接人</label>
+                  <Input value={contactName} onChange={setContactName} placeholder="如：林晓" />
+                </div>
+                <div className="lx-client-field">
+                  <label>对接人电话</label>
+                  <Input
+                    value={contactPhone}
+                    onChange={setContactPhone}
+                    placeholder="如：138****2210"
+                  />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>备注</label>
+                  <Input
+                    value={remark}
+                    onChange={setRemark}
+                    placeholder="客户偏好、合作背景等（可选）"
+                  />
+                </div>
+              </div>
+            ) : null}
+            {current === 2 ? (
+              <div className="lx-client-formgrid">
+                <div className="lx-client-field">
+                  <label>命名习惯</label>
+                  <Input value={naming} onChange={setNaming} />
+                </div>
+                <div className="lx-client-field">
+                  <label>目录结构</label>
+                  <Input value={directory} onChange={setDirectory} />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>常用规格（逗号分隔）</label>
+                  <Input value={specs} onChange={setSpecs} />
+                </div>
+                <div className="lx-client-field is-full">
+                  <label>素材禁忌（逗号分隔）</label>
+                  <Input value={taboo} onChange={setTaboo} />
+                </div>
+              </div>
+            ) : null}
+            {current === 3 ? (
+              <div className="lx-client-assetempty">
+                <b>该行业尚未发布可用行业包</b>
+                行业包发布后可在此一键套用模板、场景、人物、提示词与卖点，并自动替换为客户 Logo
+                与警示语。当前可以先完成客户创建，行业包发布后回客户详情套用。
+              </div>
+            ) : null}
+            {error !== null ? (
+              <div className="lx-client-hint" style={{ color: 'var(--lx-color-danger)' }}>
+                {error}
+              </div>
+            ) : null}
+          </div>
+          <div className="lx-client-formcard__foot">
+            <span className="lx-client-hint">步骤 {current + 1} / 4 · 可回退修改</span>
+            <span className="spacer" />
+            {current === 0 ? (
+              <Button theme="outline" onClick={() => void navigate(ROUTES.system.customers)}>
+                取消
+              </Button>
+            ) : (
+              <Button
+                onClick={() => {
+                  setCurrent((step) => step - 1);
+                }}
+              >
+                上一步
+              </Button>
+            )}
+            {current < 3 ? (
+              <Button theme="solid" type="primary" onClick={next}>
+                下一步
+              </Button>
+            ) : (
+              <Button
+                theme="solid"
+                type="primary"
+                loading={create.isPending}
+                onClick={() => void submit()}
+              >
+                创建客户
+              </Button>
+            )}
+          </div>
+        </section>
+      </div>
+    </div>
+  );
+}

apps/web/src/pages/system/customers/CustomerStatusTag.tsx

@@ -0,0 +1,12 @@
+import type { CustomerStatus } from '@lingxi/shared';
+import type { ReactNode } from 'react';
+
+const LABELS: Record<CustomerStatus, string> = {
+  active: '在服务',
+  paused: '暂停',
+  ended: '结束',
+};
+
+export function CustomerStatusTag({ status }: { status: CustomerStatus }): ReactNode {
+  return <span className={`lx-client-tag lx-client-tag--${status}`}>{LABELS[status]}</span>;
+}

apps/web/src/pages/system/customers/CustomersPage.tsx

@@ -0,0 +1,273 @@
+/* eslint-disable max-lines-per-function, complexity -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Select } from '@douyinfe/semi-ui-19';
+import { type CustomerSummary, Permission } from '@lingxi/shared';
+import { PageSkeleton } from '@lingxi/ui';
+import { IconAdd, IconSearch } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+import { useNavigate } from 'react-router';
+
+import { Can } from '@/components/Can';
+import {
+  useCustomerGroupsQuery,
+  useCustomersQuery,
+  useIndustriesQuery,
+} from '@/hooks/queries/use-client';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { customerDetailPath, customerNewPath, ROUTES } from '@/routes';
+
+import { CustomerStatusTag } from './CustomerStatusTag';
+
+const STATUS_OPTIONS = [
+  { value: 'all', label: '全部状态' },
+  { value: 'active', label: '在服务' },
+  { value: 'paused', label: '暂停' },
+  { value: 'ended', label: '结束' },
+];
+
+/** 客户管理（选定方案 A：全宽表格 + 独立详情页） */
+export function CustomersPage(): ReactNode {
+  const navigate = useNavigate();
+  const [keyword, setKeyword] = useState('');
+  const [industryId, setIndustryId] = useState<string | undefined>();
+  const [status, setStatus] = useState<'all' | 'active' | 'paused' | 'ended'>('all');
+  const [ownerUserId, setOwnerUserId] = useState<string | undefined>();
+  const [groupId, setGroupId] = useState<string | undefined>();
+
+  const industries = useIndustriesQuery({ limit: 100 });
+  const groups = useCustomerGroupsQuery();
+  const users = useUserCandidatesQuery(true);
+  const customers = useCustomersQuery({
+    limit: 100,
+    ...(keyword.trim() === '' ? {} : { keyword: keyword.trim() }),
+    ...(industryId === undefined ? {} : { industry_id: industryId }),
+    ...(status === 'all' ? {} : { status }),
+    ...(ownerUserId === undefined ? {} : { owner_user_id: ownerUserId }),
+    ...(groupId === undefined ? {} : { group_id: groupId }),
+  });
+
+  const industryOptions = useMemo(() => {
+    const options: { value: string; label: string }[] = [];
+    for (const root of industries.data?.items ?? []) {
+      options.push({ value: root.id, label: root.name });
+      for (const child of root.children) {
+        options.push({ value: child.id, label: `${root.name} / ${child.name}` });
+      }
+    }
+    return options;
+  }, [industries.data]);
+
+  const rows = customers.data?.items ?? [];
+  const counts = {
+    active: rows.filter((item) => item.status === 'active').length,
+    paused: rows.filter((item) => item.status === 'paused').length,
+    ended: rows.filter((item) => item.status === 'ended').length,
+  };
+
+  const openDetail = (customer: CustomerSummary): void => {
+    void navigate(customerDetailPath(customer.id));
+  };
+
+  if (customers.isPending) return <PageSkeleton rows={8} />;
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>客户管理</h1>
+          <p>客户是资产与生产任务的隔离单元；暂停后只读，结束服务后全部数据只读归档</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            <Button
+              theme="solid"
+              type="primary"
+              icon={<IconAdd size={16} />}
+              onClick={() => void navigate(customerNewPath())}
+            >
+              新建客户
+            </Button>
+          </Can>
+        </div>
+      </header>
+
+      <section className="lx-client-filters" aria-label="筛选客户">
+        <Input
+          style={{ width: 220 }}
+          value={keyword}
+          prefix={<IconSearch size={16} />}
+          placeholder="搜索客户名称或简称"
+          showClear
+          onChange={setKeyword}
+          aria-label="搜索客户"
+        />
+        <Select
+          style={{ width: 180 }}
+          value={industryId}
+          placeholder="全部行业"
+          optionList={[{ value: '', label: '全部行业' }, ...industryOptions]}
+          onChange={(value) => {
+            setIndustryId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Select
+          style={{ width: 140 }}
+          value={status}
+          optionList={STATUS_OPTIONS}
+          onChange={(value) => {
+            setStatus(value as typeof status);
+          }}
+        />
+        <Select
+          style={{ width: 160 }}
+          value={ownerUserId}
+          placeholder="全部负责人"
+          optionList={[
+            { value: '', label: '全部负责人' },
+            ...(users.data?.items ?? []).map((user) => ({ value: user.id, label: user.name })),
+          ]}
+          onChange={(value) => {
+            setOwnerUserId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Select
+          style={{ width: 160 }}
+          value={groupId}
+          placeholder="全部客户组"
+          optionList={[
+            { value: '', label: '全部客户组' },
+            ...(groups.data?.items ?? []).map((group) => ({ value: group.id, label: group.name })),
+          ]}
+          onChange={(value) => {
+            setGroupId(typeof value === 'string' && value !== '' ? value : undefined);
+          }}
+          showClear
+        />
+        <Button
+          theme="outline"
+          onClick={() => {
+            setKeyword('');
+            setIndustryId(undefined);
+            setStatus('all');
+            setOwnerUserId(undefined);
+            setGroupId(undefined);
+          }}
+        >
+          重置
+        </Button>
+        <span style={{ marginLeft: 'auto', fontSize: 12, color: 'var(--lx-color-text-secondary)' }}>
+          共 {rows.length} 个客户
+        </span>
+      </section>
+
+      <section className="lx-client-table-card">
+        {customers.error ? (
+          <div className="lx-client-empty">
+            <b>客户加载失败</b>
+            <span>{customers.error.message}</span>
+            <Button onClick={() => void customers.refetch()}>重试</Button>
+          </div>
+        ) : rows.length === 0 ? (
+          <div className="lx-client-empty">
+            <b>暂无客户</b>
+            <span>按当前筛选条件没有客户，试试重置筛选</span>
+          </div>
+        ) : (
+          <>
+            <div className="lx-client-tablehead">
+              <b>全部客户</b>
+              <span>共 {rows.length} 个</span>
+              <div className="lx-client-tablehead__stats">
+                <span>
+                  在服务 <b>{counts.active}</b>
+                </span>
+                <span>
+                  暂停 <b>{counts.paused}</b>
+                </span>
+                <span>
+                  结束 <b>{counts.ended}</b>
+                </span>
+              </div>
+            </div>
+            <table className="lx-client-table">
+              <thead>
+                <tr>
+                  <th>客户</th>
+                  <th>所属行业</th>
+                  <th>状态</th>
+                  <th>负责人</th>
+                  <th>客户组</th>
+                  <th>进入生成</th>
+                  <th>基础字段</th>
+                  <th>更新时间</th>
+                  <th>操作</th>
+                </tr>
+              </thead>
+              <tbody>
+                {rows.map((customer) => (
+                  <tr
+                    key={customer.id}
+                    onClick={() => {
+                      openDetail(customer);
+                    }}
+                  >
+                    <td>
+                      <b>{customer.name}</b>
+                      <span className="lx-client-sub">{customer.shortName}</span>
+                    </td>
+                    <td>{customer.industryPath}</td>
+                    <td>
+                      <CustomerStatusTag status={customer.status} />
+                    </td>
+                    <td>{customer.ownerName}</td>
+                    <td>{customer.groups.map((group) => group.name).join('、') || '—'}</td>
+                    <td>
+                      <span
+                        className={`lx-client-count${customer.genFieldCount >= 5 ? ' is-full' : ''}`}
+                      >
+                        {customer.genFieldCount}/5
+                      </span>
+                    </td>
+                    <td>
+                      <span className="lx-client-count">{customer.baseFieldCount}/10</span>
+                    </td>
+                    <td className="lx-client-muted">
+                      {customer.updatedAt.slice(0, 19).replace('T', ' ')}
+                    </td>
+                    <td>
+                      <Button
+                        theme="borderless"
+                        type="primary"
+                        size="small"
+                        onClick={(event) => {
+                          event.stopPropagation();
+                          openDetail(customer);
+                        }}
+                      >
+                        查看
+                      </Button>
+                    </td>
+                  </tr>
+                ))}
+              </tbody>
+            </table>
+          </>
+        )}
+        {customers.error ? null : (
+          <div className="lx-client-tablefoot">
+            <span>客户名称在同一末级行业下唯一；客户不可跨行业移动</span>
+            <Button
+              size="small"
+              theme="borderless"
+              onClick={() => void navigate(ROUTES.system.customerGroups)}
+            >
+              管理客户组
+            </Button>
+          </div>
+        )}
+      </section>
+    </div>
+  );
+}

apps/web/src/pages/system/departments/DepartmentDetailPanel.tsx

@@ -0,0 +1,370 @@
+/* eslint-disable max-lines-per-function -- 详情面板按视图/编辑两种形态分区，集中便于与表单状态对齐 */
+import { Button, Input, InputNumber, Select } from '@douyinfe/semi-ui-19';
+import type { DepartmentNode, UserSummary } from '@lingxi/shared';
+import { Permission } from '@lingxi/shared';
+import { PageEmpty } from '@lingxi/ui';
+import { IconAdd, IconEdit, IconLock, IconPlay } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+
+import { Can } from '@/components/Can';
+
+import type { DepartmentFormErrors, DepartmentFormValues } from './department-form';
+import {
+  childMemberCount,
+  departmentDisableBlocker,
+  departmentEnableBlocker,
+  type DepartmentTreeModel,
+} from './department-tree';
+import { DepartmentStatusTag } from './DepartmentStatusTag';
+
+export interface DepartmentDetailPanelProps {
+  node: DepartmentNode | null;
+  model: DepartmentTreeModel;
+  canManage: boolean;
+  editing: boolean;
+  form: DepartmentFormValues;
+  errors: DepartmentFormErrors;
+  saving: boolean;
+  saveError: string | null;
+  leaderCandidates: readonly UserSummary[];
+  onStartEdit: () => void;
+  onCancelEdit: () => void;
+  onChangeField: (field: keyof DepartmentFormValues, value: string) => void;
+  onSave: () => void;
+  onDisable: () => void;
+  onEnable: () => void;
+  onCreateChild: () => void;
+  onSelect: (departmentId: string) => void;
+}
+
+function DetailHead({
+  node,
+  parent,
+  canManage,
+  disableBlocker,
+  enableBlocker,
+  onStartEdit,
+  onDisable,
+  onEnable,
+}: {
+  node: DepartmentNode;
+  parent: DepartmentNode | null;
+  canManage: boolean;
+  disableBlocker: string | null;
+  enableBlocker: string | null;
+  onStartEdit: () => void;
+  onDisable: () => void;
+  onEnable: () => void;
+}): ReactNode {
+  return (
+    <header className="lx-dept-detail__head">
+      <span className="lx-dept-detail__avatar" aria-hidden="true">
+        {node.name.slice(0, 1)}
+      </span>
+      <div className="lx-dept-detail__ident">
+        <div className="lx-dept-detail__name">
+          <h2>{node.name}</h2>
+          <DepartmentStatusTag status={node.status} />
+          <span className="lx-dept-tag">{node.parentId === null ? '一级部门' : '小组'}</span>
+        </div>
+        <p className="lx-dept-detail__meta">
+          上级 {parent?.name ?? '—'} · 负责人 {node.leader?.name ?? '未指定'} · 排序{' '}
+          {node.sortOrder}
+        </p>
+      </div>
+      <Can permission={Permission.USER_MANAGE}>
+        <div className="lx-dept-detail__actions">
+          <Button icon={<IconEdit size={14} />} onClick={onStartEdit}>
+            编辑
+          </Button>
+          {node.status === 'active' ? (
+            <Button
+              type="danger"
+              icon={<IconLock size={14} />}
+              disabled={disableBlocker !== null}
+              title={disableBlocker ?? undefined}
+              onClick={onDisable}
+            >
+              停用
+            </Button>
+          ) : (
+            <Button
+              icon={<IconPlay size={14} />}
+              disabled={enableBlocker !== null}
+              title={enableBlocker ?? undefined}
+              onClick={onEnable}
+            >
+              启用
+            </Button>
+          )}
+        </div>
+      </Can>
+      {canManage ? null : <span className="lx-dept-detail__readonly">只读权限</span>}
+    </header>
+  );
+}
+
+function InfoGrid({
+  node,
+  parent,
+}: {
+  node: DepartmentNode;
+  parent: DepartmentNode | null;
+}): ReactNode {
+  return (
+    <section className="lx-dept-detail__section">
+      <h3 className="lx-dept-detail__section-title">基本信息</h3>
+      <div className="lx-dept-kv-grid">
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">部门名称</span>
+          <span className="lx-kvi__value">{node.name}</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">上级部门</span>
+          <span className="lx-kvi__value">{parent?.name ?? '—（一级部门）'}</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">负责人</span>
+          <span className="lx-kvi__value">{node.leader?.name ?? '未指定'}</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">排序</span>
+          <span className="lx-kvi__value">{node.sortOrder}</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">状态</span>
+          <span className="lx-kvi__value">
+            <DepartmentStatusTag status={node.status} />
+          </span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">创建时间</span>
+          <span className="lx-kvi__value">{node.createdAt.slice(0, 16).replace('T', ' ')}</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">直属成员</span>
+          <span className="lx-kvi__value">{node.directMemberCount} 人</span>
+        </div>
+        <div className="lx-kvi">
+          <span className="lx-kvi__label">含下级成员</span>
+          <span className="lx-kvi__value">{node.memberCount} 人</span>
+        </div>
+      </div>
+    </section>
+  );
+}
+
+function ChildrenSection({
+  node,
+  model,
+  onCreateChild,
+  onSelect,
+}: {
+  node: DepartmentNode;
+  model: DepartmentTreeModel;
+  onCreateChild: () => void;
+  onSelect: (departmentId: string) => void;
+}): ReactNode {
+  if (node.parentId !== null) {
+    return null;
+  }
+  const children = model.nodes.filter((child) => child.parentId === node.id);
+  return (
+    <section className="lx-dept-detail__section">
+      <div className="lx-dept-detail__section-head">
+        <h3 className="lx-dept-detail__section-title">下级小组</h3>
+        <span className="lx-dept-detail__muted">{children.length} 个</span>
+        <Can permission={Permission.USER_MANAGE}>
+          <Button size="small" icon={<IconAdd size={14} />} onClick={onCreateChild}>
+            新建小组
+          </Button>
+        </Can>
+      </div>
+      {children.length === 0 ? (
+        <p className="lx-dept-detail__muted">暂无下级小组。</p>
+      ) : (
+        <ul className="lx-dept-children">
+          {children.map((child) => (
+            <li key={child.id}>
+              <button
+                type="button"
+                className="lx-dept-child-row"
+                onClick={() => {
+                  onSelect(child.id);
+                }}
+              >
+                <span className="lx-dept-child-row__name">
+                  {child.name}
+                  <DepartmentStatusTag status={child.status} />
+                </span>
+                <span className="lx-dept-child-row__meta">
+                  负责人 {child.leader?.name ?? '未指定'} · {child.memberCount} 人
+                </span>
+              </button>
+            </li>
+          ))}
+        </ul>
+      )}
+    </section>
+  );
+}
+
+function EditForm({
+  node,
+  form,
+  errors,
+  saving,
+  saveError,
+  leaderCandidates,
+  onChange,
+  onCancel,
+  onSave,
+}: {
+  node: DepartmentNode;
+  form: DepartmentFormValues;
+  errors: DepartmentFormErrors;
+  saving: boolean;
+  saveError: string | null;
+  leaderCandidates: readonly UserSummary[];
+  onChange: (field: keyof DepartmentFormValues, value: string) => void;
+  onCancel: () => void;
+  onSave: () => void;
+}): ReactNode {
+  return (
+    <section className="lx-dept-detail__section lx-dept-edit">
+      <h3 className="lx-dept-detail__section-title">编辑部门</h3>
+      <p className="lx-dept-detail__muted">
+        上级关系创建后不可移动；负责人仅可从启用中的用户选择。
+      </p>
+      <div className="lx-dept-edit__grid">
+        <label className="lx-field">
+          <span className="lx-field__label">部门名称</span>
+          <Input
+            value={form.name}
+            maxLength={20}
+            placeholder="请输入部门名称"
+            onChange={(value) => {
+              onChange('name', value);
+            }}
+          />
+          {errors.name === undefined ? null : (
+            <span className="lx-field__error">{errors.name}</span>
+          )}
+        </label>
+        <label className="lx-field">
+          <span className="lx-field__label">负责人</span>
+          <Select
+            value={form.leaderUserId === '' ? undefined : form.leaderUserId}
+            placeholder="未指定"
+            showClear
+            optionList={leaderCandidates.map((user) => ({
+              label: `${user.name} · ${user.account}`,
+              value: user.id,
+            }))}
+            onChange={(value) => {
+              onChange('leaderUserId', typeof value === 'string' ? value : '');
+            }}
+          />
+        </label>
+        <label className="lx-field">
+          <span className="lx-field__label">排序</span>
+          <InputNumber
+            value={form.sortOrder === '' ? undefined : Number(form.sortOrder)}
+            min={0}
+            max={9999}
+            placeholder="0"
+            onChange={(value) => {
+              onChange('sortOrder', String(value));
+            }}
+          />
+          {errors.sortOrder === undefined ? null : (
+            <span className="lx-field__error">{errors.sortOrder}</span>
+          )}
+        </label>
+      </div>
+      {saveError === null ? null : <p className="lx-field__error">{saveError}</p>}
+      <div className="lx-dept-edit__actions">
+        <Button onClick={onCancel} disabled={saving}>
+          取消
+        </Button>
+        <Button theme="solid" type="primary" loading={saving} onClick={onSave}>
+          保存
+        </Button>
+      </div>
+      <p className="lx-dept-detail__muted">当前编辑：{node.name}</p>
+    </section>
+  );
+}
+
+/** 右侧部门详情 / 内联编辑 */
+export function DepartmentDetailPanel(props: DepartmentDetailPanelProps): ReactNode {
+  const { node, model } = props;
+  if (node === null) {
+    return (
+      <section className="lx-dept-detail" aria-label="部门详情">
+        <div className="lx-dept-detail__empty">
+          <PageEmpty title="选择左侧部门查看详情" description="支持新建一级部门与下级小组。" />
+        </div>
+      </section>
+    );
+  }
+  const parent = node.parentId === null ? null : (model.byId.get(node.parentId) ?? null);
+  const children = model.nodes.filter((child) => child.parentId === node.id);
+  const disableBlocker = departmentDisableBlocker(node, children);
+  const enableBlocker = departmentEnableBlocker(node, parent);
+
+  return (
+    <section className="lx-dept-detail" aria-label="部门详情">
+      <DetailHead
+        node={node}
+        parent={parent}
+        canManage={props.canManage}
+        disableBlocker={disableBlocker}
+        enableBlocker={enableBlocker}
+        onStartEdit={props.onStartEdit}
+        onDisable={props.onDisable}
+        onEnable={props.onEnable}
+      />
+      <div className="lx-dept-detail__body">
+        {disableBlocker !== null && node.status === 'active' ? (
+          <p className="lx-dept-notice" role="status">
+            当前不可停用：{disableBlocker}
+          </p>
+        ) : null}
+        {enableBlocker !== null && node.status === 'disabled' ? (
+          <p className="lx-dept-notice" role="status">
+            当前不可启用：{enableBlocker}
+          </p>
+        ) : null}
+        {props.editing ? (
+          <EditForm
+            node={node}
+            form={props.form}
+            errors={props.errors}
+            saving={props.saving}
+            saveError={props.saveError}
+            leaderCandidates={props.leaderCandidates}
+            onChange={props.onChangeField}
+            onCancel={props.onCancelEdit}
+            onSave={props.onSave}
+          />
+        ) : (
+          <>
+            <InfoGrid node={node} parent={parent} />
+            <ChildrenSection
+              node={node}
+              model={model}
+              onCreateChild={props.onCreateChild}
+              onSelect={props.onSelect}
+            />
+            {childMemberCount(node) > 0 ? (
+              <p className="lx-dept-detail__muted">
+                含下级成员 {node.memberCount} 人，其中直属 {node.directMemberCount} 人。
+              </p>
+            ) : null}
+          </>
+        )}
+      </div>
+    </section>
+  );
+}

apps/web/src/pages/system/departments/DepartmentStatusTag.tsx

@@ -0,0 +1,17 @@
+import type { DepartmentStatus } from '@lingxi/shared';
+import type { ReactNode } from 'react';
+
+export interface DepartmentStatusTagProps {
+  status: DepartmentStatus;
+}
+
+/** 部门状态标签：启用 / 停用（停用仅影响新分配与选择器，历史数据保留） */
+export function DepartmentStatusTag({ status }: DepartmentStatusTagProps): ReactNode {
+  const active = status === 'active';
+  return (
+    <span className={active ? 'lx-status-tag is-active' : 'lx-status-tag is-disabled'}>
+      <span className="lx-status-tag__dot" aria-hidden="true" />
+      {active ? '启用' : '停用'}
+    </span>
+  );
+}

apps/web/src/pages/system/departments/DepartmentTreePanel.tsx

@@ -0,0 +1,199 @@
+/* eslint-disable max-lines-per-function -- 树面板包含根/子节点两种行与三态展示，集中便于对齐交互 */
+import { Button, Skeleton, Switch } from '@douyinfe/semi-ui-19';
+import type { DepartmentNode } from '@lingxi/shared';
+import { ErrorState, PageEmpty } from '@lingxi/ui';
+import { IconAdd, IconChevronDown, IconChevronRight } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+
+import { childMemberCount, type DepartmentTreeModel } from './department-tree';
+import { DepartmentStatusTag } from './DepartmentStatusTag';
+
+export interface DepartmentTreePanelProps {
+  model: DepartmentTreeModel;
+  loading: boolean;
+  error: Error | null;
+  showDisabled: boolean;
+  canManage: boolean;
+  selectedId: string | null;
+  onSelect: (departmentId: string) => void;
+  onRetry: () => void;
+  onToggleShowDisabled: (checked: boolean) => void;
+  onCreate: () => void;
+}
+
+function DepartmentRow({
+  node,
+  selected,
+  depth,
+  expanded,
+  hasChildren,
+  onSelect,
+  onToggle,
+}: {
+  node: DepartmentNode;
+  selected: boolean;
+  depth: 0 | 1;
+  expanded: boolean;
+  hasChildren: boolean;
+  onSelect: () => void;
+  onToggle: () => void;
+}): ReactNode {
+  const disabled = node.status === 'disabled';
+  return (
+    <div
+      className={[
+        'lx-dept-row',
+        depth === 1 ? 'is-child' : '',
+        selected ? 'is-selected' : '',
+        disabled ? 'is-disabled' : '',
+      ]
+        .filter(Boolean)
+        .join(' ')}
+    >
+      {depth === 0 && hasChildren ? (
+        <button
+          type="button"
+          className="lx-dept-row__caret"
+          aria-label={expanded ? '收起下级小组' : '展开下级小组'}
+          aria-expanded={expanded}
+          onClick={onToggle}
+        >
+          {expanded ? <IconChevronDown size={14} /> : <IconChevronRight size={14} />}
+        </button>
+      ) : (
+        <span className="lx-dept-row__caret lx-dept-row__caret--placeholder" aria-hidden="true" />
+      )}
+      <button type="button" className="lx-dept-row__main" onClick={onSelect}>
+        <span className="lx-dept-row__name">
+          <b>{node.name}</b>
+          <DepartmentStatusTag status={node.status} />
+        </span>
+        <span className="lx-dept-row__meta">负责人 {node.leader?.name ?? '未指定'}</span>
+      </button>
+      <span className="lx-dept-row__count" title={`直属 ${String(node.directMemberCount)} 人`}>
+        {depth === 0 && childMemberCount(node) > 0
+          ? `${String(node.memberCount)} 人`
+          : `${String(node.directMemberCount)} 人`}
+      </span>
+    </div>
+  );
+}
+
+function TreeBody({
+  props,
+}: {
+  props: Pick<
+    DepartmentTreePanelProps,
+    'model' | 'selectedId' | 'onSelect' | 'canManage' | 'onCreate' | 'onRetry' | 'error' | 'loading'
+  >;
+}): ReactNode {
+  const [collapsed, setCollapsed] = useState<ReadonlySet<string>>(new Set());
+  if (props.loading) {
+    return (
+      <div className="lx-dept-tree__state">
+        <Skeleton placeholder={<Skeleton.Paragraph rows={7} />} loading />
+      </div>
+    );
+  }
+  if (props.error !== null) {
+    return (
+      <ErrorState
+        className="lx-dept-tree__state"
+        title="部门加载失败"
+        message={props.error.message}
+        onRetry={props.onRetry}
+      />
+    );
+  }
+  if (props.model.roots.length === 0) {
+    return (
+      <PageEmpty
+        title="暂无部门"
+        description="创建一级部门后再维护下属小组。"
+        action={
+          props.canManage ? (
+            <Button
+              theme="solid"
+              type="primary"
+              icon={<IconAdd size={16} />}
+              onClick={props.onCreate}
+            >
+              新建部门
+            </Button>
+          ) : undefined
+        }
+      />
+    );
+  }
+  return (
+    <ul className="lx-dept-tree__list">
+      {props.model.roots.map((root) => {
+        const isExpanded = !collapsed.has(root.node.id);
+        return (
+          <li key={root.node.id}>
+            <DepartmentRow
+              node={root.node}
+              depth={0}
+              selected={root.node.id === props.selectedId}
+              expanded={isExpanded}
+              hasChildren={root.children.length > 0}
+              onSelect={() => {
+                props.onSelect(root.node.id);
+              }}
+              onToggle={() => {
+                setCollapsed((current) => {
+                  const next = new Set(current);
+                  if (next.has(root.node.id)) {
+                    next.delete(root.node.id);
+                  } else {
+                    next.add(root.node.id);
+                  }
+                  return next;
+                });
+              }}
+            />
+            {isExpanded && root.children.length > 0 ? (
+              <ul className="lx-dept-tree__children">
+                {root.children.map((child) => (
+                  <li key={child.id}>
+                    <DepartmentRow
+                      node={child}
+                      depth={1}
+                      selected={child.id === props.selectedId}
+                      expanded={false}
+                      hasChildren={false}
+                      onSelect={() => {
+                        props.onSelect(child.id);
+                      }}
+                      onToggle={() => undefined}
+                    />
+                  </li>
+                ))}
+              </ul>
+            ) : null}
+          </li>
+        );
+      })}
+    </ul>
+  );
+}
+
+/** 左侧组织树：两级结构、人数、负责人、状态与「显示已停用」开关 */
+export function DepartmentTreePanel(props: DepartmentTreePanelProps): ReactNode {
+  return (
+    <section className="lx-dept-tree" aria-label="组织架构">
+      <header className="lx-dept-tree__head">
+        <span className="lx-dept-tree__title">组织架构</span>
+        <span className="lx-dept-tree__count">{props.model.nodes.length} 个</span>
+        <label className="lx-dept-tree__toggle">
+          <Switch size="small" checked={props.showDisabled} onChange={props.onToggleShowDisabled} />
+          显示已停用
+        </label>
+      </header>
+      <div className="lx-dept-tree__body">
+        <TreeBody props={props} />
+      </div>
+    </section>
+  );
+}

apps/web/src/pages/system/departments/DepartmentsPage.tsx

@@ -0,0 +1,303 @@
+/* eslint-disable max-lines-per-function, complexity -- 部门管理页负责树选中、内联编辑与三类弹窗编排，集中便于追踪数据流 */
+import { Button } from '@douyinfe/semi-ui-19';
+import { type CreateDepartmentInput, type DepartmentNode, Permission } from '@lingxi/shared';
+import { notifySuccess } from '@lingxi/ui';
+import { IconAdd } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+import { useSearchParams } from 'react-router';
+
+import { Can } from '@/components/Can';
+import {
+  useCreateDepartmentMutation,
+  useDepartmentsQuery,
+  useDisableDepartmentMutation,
+  useEnableDepartmentMutation,
+  useUpdateDepartmentMutation,
+} from '@/hooks/queries/use-directory';
+import { useUserCandidatesQuery } from '@/hooks/queries/use-users';
+import { usePermission } from '@/hooks/use-permission';
+
+import { CreateDepartmentDialog, DepartmentStatusDialog } from './department-dialogs';
+import {
+  type DepartmentFormErrors,
+  type DepartmentFormValues,
+  departmentFormValues,
+  EMPTY_DEPARTMENT_FORM,
+  toUpdateDepartmentInput,
+} from './department-form';
+import {
+  buildDepartmentTree,
+  departmentDisableBlocker,
+  departmentEnableBlocker,
+  filterTreeByStatus,
+} from './department-tree';
+import { DepartmentDetailPanel } from './DepartmentDetailPanel';
+import { DepartmentTreePanel } from './DepartmentTreePanel';
+
+type CreateParent = DepartmentNode | null | undefined;
+
+interface StatusDialogState {
+  mode: 'disable' | 'enable';
+  node: DepartmentNode;
+}
+
+function DepartmentsHeader({ onCreate }: { onCreate: () => void }): ReactNode {
+  return (
+    <header className="lx-depts__header">
+      <div>
+        <h1>部门管理</h1>
+        <p>维护两级组织架构、负责人、排序与停用状态；部门只停用不删除。</p>
+      </div>
+      <Can permission={Permission.USER_MANAGE}>
+        <Button
+          theme="solid"
+          type="primary"
+          icon={<IconAdd size={16} />}
+          data-testid="dept-create"
+          onClick={onCreate}
+        >
+          新建部门
+        </Button>
+      </Can>
+    </header>
+  );
+}
+
+/** 部门管理页：左侧两级组织树 + 右侧详情/内联编辑（/system/departments） */
+export function DepartmentsPage(): ReactNode {
+  const canManage = usePermission(Permission.USER_MANAGE);
+  const [searchParams, setSearchParams] = useSearchParams();
+  const [showDisabled, setShowDisabled] = useState(true);
+  const [editing, setEditing] = useState(false);
+  const [form, setForm] = useState<DepartmentFormValues>(EMPTY_DEPARTMENT_FORM);
+  const [formErrors, setFormErrors] = useState<DepartmentFormErrors>({});
+  const [saveError, setSaveError] = useState<string | null>(null);
+  const [createParent, setCreateParent] = useState<CreateParent>(undefined);
+  const [statusDialog, setStatusDialog] = useState<StatusDialogState | null>(null);
+  const [actionError, setActionError] = useState<string | null>(null);
+  const [createOpen, setCreateOpen] = useState(false);
+
+  const departmentsQuery = useDepartmentsQuery(true);
+  const candidates = useUserCandidatesQuery(canManage);
+  const createMutation = useCreateDepartmentMutation();
+  const updateMutation = useUpdateDepartmentMutation();
+  const disableMutation = useDisableDepartmentMutation();
+  const enableMutation = useEnableDepartmentMutation();
+
+  const model = useMemo(
+    () => buildDepartmentTree(departmentsQuery.data ?? []),
+    [departmentsQuery.data],
+  );
+  const visibleModel = useMemo(
+    () => filterTreeByStatus(model, showDisabled),
+    [model, showDisabled],
+  );
+  const requestedId = searchParams.get('id');
+  const selectedId =
+    requestedId !== null && visibleModel.byId.has(requestedId)
+      ? requestedId
+      : (visibleModel.roots[0]?.node.id ?? visibleModel.nodes[0]?.id ?? null);
+  const selectedNode = selectedId === null ? null : (visibleModel.byId.get(selectedId) ?? null);
+
+  const selectDepartment = (departmentId: string): void => {
+    const next = new URLSearchParams(searchParams);
+    next.set('id', departmentId);
+    setSearchParams(next, { replace: true });
+    setEditing(false);
+    setSaveError(null);
+  };
+
+  const openCreate = (parent: DepartmentNode | null): void => {
+    setActionError(null);
+    setCreateParent(parent);
+    setCreateOpen(true);
+  };
+
+  const submitCreate = (input: CreateDepartmentInput): void => {
+    createMutation.mutate(input, {
+      onSuccess: (id) => {
+        setCreateOpen(false);
+        setCreateParent(undefined);
+        notifySuccess('部门已创建');
+        selectDepartment(id);
+      },
+      onError: (error) => {
+        setActionError(error.message);
+      },
+    });
+  };
+
+  const submitStatus = (): void => {
+    if (statusDialog === null) {
+      return;
+    }
+    const { mode, node } = statusDialog;
+    const onSuccess = (): void => {
+      setStatusDialog(null);
+      notifySuccess(mode === 'disable' ? '部门已停用' : '部门已启用');
+      if (mode === 'disable' && !showDisabled) {
+        setShowDisabled(true);
+      }
+    };
+    const onError = (error: Error): void => {
+      setActionError(error.message);
+    };
+    if (mode === 'disable') {
+      disableMutation.mutate(node.id, { onSuccess, onError });
+      return;
+    }
+    enableMutation.mutate(node.id, { onSuccess, onError });
+  };
+
+  const startEdit = (): void => {
+    if (selectedNode === null) {
+      return;
+    }
+    setForm(departmentFormValues(selectedNode));
+    setFormErrors({});
+    setSaveError(null);
+    setEditing(true);
+  };
+
+  const saveEdit = (): void => {
+    if (selectedNode === null) {
+      return;
+    }
+    const result = toUpdateDepartmentInput(form);
+    if (result.input === null) {
+      setFormErrors(result.errors);
+      return;
+    }
+    updateMutation.mutate(
+      { departmentId: selectedNode.id, input: result.input },
+      {
+        onSuccess: () => {
+          setEditing(false);
+          notifySuccess('部门已更新');
+        },
+        onError: (error) => {
+          setSaveError(error.message);
+        },
+      },
+    );
+  };
+
+  const openStatus = (mode: 'disable' | 'enable', node: DepartmentNode): void => {
+    setActionError(null);
+    setStatusDialog({ mode, node });
+  };
+
+  const createDialogParent = createOpen ? (createParent ?? null) : null;
+
+  return (
+    <div className="lx-depts">
+      <DepartmentsHeader
+        onCreate={() => {
+          openCreate(null);
+        }}
+      />
+      <div className="lx-depts__split">
+        <DepartmentTreePanel
+          model={visibleModel}
+          loading={departmentsQuery.isPending}
+          error={departmentsQuery.error}
+          showDisabled={showDisabled}
+          canManage={canManage}
+          selectedId={selectedId}
+          onSelect={selectDepartment}
+          onRetry={() => {
+            void departmentsQuery.refetch();
+          }}
+          onToggleShowDisabled={setShowDisabled}
+          onCreate={() => {
+            openCreate(null);
+          }}
+        />
+        {departmentsQuery.isPending ? (
+          <div className="lx-dept-detail lx-dept-detail--loading">
+            <div className="lx-dept-detail__body">
+              <p className="lx-dept-detail__muted">部门加载中…</p>
+            </div>
+          </div>
+        ) : (
+          <DepartmentDetailPanel
+            node={selectedNode}
+            model={visibleModel}
+            canManage={canManage}
+            editing={editing}
+            form={form}
+            errors={formErrors}
+            saving={updateMutation.isPending}
+            saveError={saveError}
+            leaderCandidates={candidates.data?.items ?? []}
+            onStartEdit={startEdit}
+            onCancelEdit={() => {
+              setEditing(false);
+              setSaveError(null);
+            }}
+            onChangeField={(field, value) => {
+              setForm((current) => ({ ...current, [field]: value }));
+              setFormErrors((current) => ({ ...current, [field]: undefined }));
+            }}
+            onSave={saveEdit}
+            onDisable={() => {
+              if (selectedNode !== null) {
+                openStatus('disable', selectedNode);
+              }
+            }}
+            onEnable={() => {
+              if (selectedNode !== null) {
+                openStatus('enable', selectedNode);
+              }
+            }}
+            onCreateChild={() => {
+              if (selectedNode !== null) {
+                openCreate(selectedNode);
+              }
+            }}
+            onSelect={selectDepartment}
+          />
+        )}
+      </div>
+      {createOpen ? (
+        <CreateDepartmentDialog
+          parent={createDialogParent}
+          leaderCandidates={candidates.data?.items ?? []}
+          loading={createMutation.isPending}
+          error={actionError}
+          onCancel={() => {
+            setCreateOpen(false);
+            setCreateParent(undefined);
+          }}
+          onConfirm={submitCreate}
+        />
+      ) : null}
+      {statusDialog === null ? null : (
+        <DepartmentStatusDialog
+          mode={statusDialog.mode}
+          node={statusDialog.node}
+          blocker={
+            statusDialog.mode === 'disable'
+              ? departmentDisableBlocker(
+                  statusDialog.node,
+                  visibleModel.nodes.filter((node) => node.parentId === statusDialog.node.id),
+                )
+              : departmentEnableBlocker(
+                  statusDialog.node,
+                  statusDialog.node.parentId === null
+                    ? null
+                    : (visibleModel.byId.get(statusDialog.node.parentId) ?? null),
+                )
+          }
+          loading={disableMutation.isPending || enableMutation.isPending}
+          error={actionError}
+          onCancel={() => {
+            setStatusDialog(null);
+          }}
+          onConfirm={submitStatus}
+        />
+      )}
+    </div>
+  );
+}

apps/web/src/pages/system/departments/department-dialogs.tsx

@@ -0,0 +1,230 @@
+/* eslint-disable max-lines-per-function -- 新建与停用/启用两类弹窗按字段与后果顺序展开，集中便于对齐交互 */
+import { Button, Checkbox, Input, InputNumber, Modal, Select } from '@douyinfe/semi-ui-19';
+import type { CreateDepartmentInput, DepartmentNode, UserSummary } from '@lingxi/shared';
+import { IconAlert } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useState } from 'react';
+
+import {
+  type DepartmentFormErrors,
+  type DepartmentFormValues,
+  EMPTY_DEPARTMENT_FORM,
+  toCreateDepartmentInput,
+} from './department-form';
+import { DepartmentStatusTag } from './DepartmentStatusTag';
+
+export interface CreateDepartmentDialogProps {
+  parent: DepartmentNode | null;
+  leaderCandidates: readonly UserSummary[];
+  loading: boolean;
+  error: string | null;
+  onCancel: () => void;
+  onConfirm: (input: CreateDepartmentInput) => void;
+}
+
+/** 新建部门 / 小组：上级只读（由页面上下文决定），负责人仅取启用用户 */
+export function CreateDepartmentDialog({
+  parent,
+  leaderCandidates,
+  loading,
+  error,
+  onCancel,
+  onConfirm,
+}: CreateDepartmentDialogProps): ReactNode {
+  const [form, setForm] = useState<DepartmentFormValues>(EMPTY_DEPARTMENT_FORM);
+  const [errors, setErrors] = useState<DepartmentFormErrors>({});
+
+  const setField = (field: keyof DepartmentFormValues, value: string): void => {
+    setForm((current) => ({ ...current, [field]: value }));
+    setErrors((current) => ({ ...current, [field]: undefined }));
+  };
+
+  const submit = (): void => {
+    const result = toCreateDepartmentInput(form, parent?.id ?? null);
+    if (result.input === null) {
+      setErrors(result.errors);
+      return;
+    }
+    onConfirm(result.input);
+  };
+
+  return (
+    <Modal
+      visible
+      title={parent === null ? '新建一级部门' : '新建下级小组'}
+      width={480}
+      maskClosable={false}
+      closeOnEsc={!loading}
+      onCancel={onCancel}
+      footer={
+        <>
+          <Button onClick={onCancel} disabled={loading}>
+            取消
+          </Button>
+          <Button theme="solid" type="primary" loading={loading} onClick={submit}>
+            创建
+          </Button>
+        </>
+      }
+    >
+      <div className="lx-dept-dialog">
+        <p className="lx-dept-dialog__context">
+          上级：<b>{parent?.name ?? '无（一级部门）'}</b>
+        </p>
+        <label className="lx-field">
+          <span className="lx-field__label">
+            部门名称
+            <span className="lx-field__required">*</span>
+          </span>
+          <Input
+            value={form.name}
+            maxLength={20}
+            placeholder="请输入部门或小组名称"
+            onChange={(value) => {
+              setField('name', value);
+            }}
+          />
+          {errors.name === undefined ? null : (
+            <span className="lx-field__error">{errors.name}</span>
+          )}
+        </label>
+        <label className="lx-field">
+          <span className="lx-field__label">负责人</span>
+          <Select
+            value={form.leaderUserId === '' ? undefined : form.leaderUserId}
+            placeholder="未指定（可稍后设置）"
+            showClear
+            optionList={leaderCandidates.map((user) => ({
+              label: `${user.name} · ${user.account}`,
+              value: user.id,
+            }))}
+            onChange={(value) => {
+              setField('leaderUserId', typeof value === 'string' ? value : '');
+            }}
+          />
+        </label>
+        <label className="lx-field">
+          <span className="lx-field__label">排序</span>
+          <InputNumber
+            value={form.sortOrder === '' ? undefined : Number(form.sortOrder)}
+            min={0}
+            max={9999}
+            placeholder="0（数字越小越靠前）"
+            onChange={(value) => {
+              setField('sortOrder', String(value));
+            }}
+          />
+          {errors.sortOrder === undefined ? null : (
+            <span className="lx-field__error">{errors.sortOrder}</span>
+          )}
+        </label>
+        {error === null ? null : <p className="lx-field__error">{error}</p>}
+      </div>
+    </Modal>
+  );
+}
+
+export interface DepartmentStatusDialogProps {
+  mode: 'disable' | 'enable';
+  node: DepartmentNode;
+  blocker: string | null;
+  loading: boolean;
+  error: string | null;
+  onCancel: () => void;
+  onConfirm: () => void;
+}
+
+function statusConsequences(mode: 'disable' | 'enable', node: DepartmentNode): string[] {
+  if (mode === 'disable') {
+    return [
+      '停用后该部门不再出现在新建 / 编辑用户的部门选择中',
+      '历史数据与成员归属保留，可随时重新启用',
+      `当前含下级成员 ${String(node.memberCount)} 人、直属 ${String(node.directMemberCount)} 人`,
+    ];
+  }
+  return ['启用后恢复出现在部门选择器中', '上级部门必须处于启用状态', '本次变更将写入审计日志'];
+}
+
+/** 停用 / 启用二次确认：对象卡 → 规则提示 → 勾选后才能提交；后端拒绝时展示服务端文案 */
+export function DepartmentStatusDialog({
+  mode,
+  node,
+  blocker,
+  loading,
+  error,
+  onCancel,
+  onConfirm,
+}: DepartmentStatusDialogProps): ReactNode {
+  const [acknowledged, setAcknowledged] = useState(false);
+  const disableMode = mode === 'disable';
+  return (
+    <Modal
+      visible
+      title={disableMode ? '停用部门' : '启用部门'}
+      width={520}
+      maskClosable={false}
+      closeOnEsc={!loading}
+      onCancel={onCancel}
+      footer={
+        <>
+          <Button onClick={onCancel} disabled={loading}>
+            取消
+          </Button>
+          <Button
+            theme="solid"
+            type={disableMode ? 'danger' : 'primary'}
+            loading={loading}
+            disabled={!acknowledged || blocker !== null}
+            onClick={onConfirm}
+            data-testid="dept-status-confirm"
+          >
+            {disableMode ? '停用部门' : '启用部门'}
+          </Button>
+        </>
+      }
+    >
+      <div className="lx-confirm-dialog">
+        <div className="lx-confirm-dialog__object">
+          <span className="lx-confirm-dialog__object-icon" aria-hidden="true">
+            {node.name.slice(0, 1)}
+          </span>
+          <span className="lx-confirm-dialog__object-copy">
+            <span className="lx-confirm-dialog__object-title">{node.name}</span>
+            <span className="lx-confirm-dialog__object-meta">
+              {node.parentId === null ? '一级部门' : '小组'} · 含下级 {node.memberCount} 人
+            </span>
+          </span>
+          <DepartmentStatusTag status={node.status} />
+        </div>
+        <div
+          className={disableMode ? 'lx-confirm-dialog__warn' : 'lx-confirm-dialog__warn is-info'}
+        >
+          <IconAlert size={16} />
+          <ul>
+            {statusConsequences(mode, node).map((item) => (
+              <li key={item}>{item}</li>
+            ))}
+          </ul>
+        </div>
+        {blocker === null ? null : (
+          <div className="lx-confirm-dialog__warn">
+            <IconAlert size={16} />
+            <div>
+              当前不可{mode === 'disable' ? '停用' : '启用'}：{blocker}
+            </div>
+          </div>
+        )}
+        {error === null ? null : <p className="lx-field__error">{error}</p>}
+        <Checkbox
+          className="lx-confirm-dialog__ack"
+          checked={acknowledged}
+          onChange={(event) => {
+            setAcknowledged(event.target.checked === true);
+          }}
+        >
+          我已了解上述影响，并确认{mode === 'disable' ? '停用' : '启用'}该部门
+        </Checkbox>
+      </div>
+    </Modal>
+  );
+}

apps/web/src/pages/system/departments/department-form.spec.ts

@@ -0,0 +1,76 @@
+import { describe, expect, it } from 'vitest';
+
+import {
+  departmentFormValues,
+  EMPTY_DEPARTMENT_FORM,
+  toCreateDepartmentInput,
+  toUpdateDepartmentInput,
+} from './department-form';
+
+const PARENT_ID = '01HZZZZZZZZZZZZZZZZZZZZZ01';
+const LEADER_ID = '01HZZZZZZZZZZZZZZZZZZZZZ02';
+
+describe('部门表单校验', () => {
+  it('新建：名称必填、父级与负责人可选', () => {
+    const empty = toCreateDepartmentInput(EMPTY_DEPARTMENT_FORM, null);
+    expect(empty.input).toBeNull();
+    expect(empty.errors.name).toBeTruthy();
+
+    const valid = toCreateDepartmentInput(
+      { name: ' 设计组 ', leaderUserId: LEADER_ID, sortOrder: '3' },
+      PARENT_ID,
+    );
+    expect(valid.errors).toEqual({});
+    expect(valid.input).toEqual({
+      name: '设计组',
+      parentId: PARENT_ID,
+      leaderUserId: LEADER_ID,
+      sortOrder: 3,
+    });
+  });
+
+  it('新建：名称超长与非法排序给出字段错误', () => {
+    const longName = toCreateDepartmentInput(
+      { name: '一二三四五六七八九十一二三四五六七八九十一', leaderUserId: '', sortOrder: '' },
+      null,
+    );
+    expect(longName.input).toBeNull();
+    expect(longName.errors.name).toContain('20');
+
+    const badSort = toCreateDepartmentInput(
+      { name: '设计组', leaderUserId: '', sortOrder: '-1' },
+      null,
+    );
+    expect(badSort.input).toBeNull();
+    expect(badSort.errors.sortOrder).toBeTruthy();
+  });
+
+  it('编辑：负责人清空提交 null，上级不可改', () => {
+    const result = toUpdateDepartmentInput({ name: '素材一组', leaderUserId: '', sortOrder: '' });
+    expect(result.input).toEqual({ name: '素材一组', leaderUserId: null });
+    expect(result.errors).toEqual({});
+  });
+
+  it('编辑：未填名称时仍以空字符串报错', () => {
+    const result = toUpdateDepartmentInput({ name: '', leaderUserId: '', sortOrder: '' });
+    expect(result.input).toBeNull();
+    expect(result.errors.name).toBeTruthy();
+  });
+
+  it('回显节点值（负责人 / 排序 / 名称）', () => {
+    expect(
+      departmentFormValues({
+        id: PARENT_ID,
+        name: '内容生产中心',
+        parentId: null,
+        leader: { id: LEADER_ID, name: '陈默' },
+        status: 'active',
+        sortOrder: 2,
+        memberCount: 19,
+        directMemberCount: 4,
+        createdAt: '2026-11-01T00:00:00.000Z',
+      }),
+    ).toEqual({ name: '内容生产中心', leaderUserId: LEADER_ID, sortOrder: '2' });
+    expect(departmentFormValues(null)).toEqual(EMPTY_DEPARTMENT_FORM);
+  });
+});

apps/web/src/pages/system/departments/department-form.ts

@@ -0,0 +1,114 @@
+import {
+  type CreateDepartmentInput,
+  createDepartmentInputSchema,
+  type DepartmentNode,
+  type UpdateDepartmentInput,
+  updateDepartmentInputSchema,
+} from '@lingxi/shared';
+
+export interface DepartmentFormValues {
+  name: string;
+  /** 空字符串表示不指定负责人 */
+  leaderUserId: string;
+  /** 数字字符串，空字符串表示使用默认排序 0 */
+  sortOrder: string;
+}
+
+export type DepartmentFormField = 'name' | 'sortOrder';
+
+export type DepartmentFormErrors = Partial<Record<DepartmentFormField, string>>;
+
+export const EMPTY_DEPARTMENT_FORM: DepartmentFormValues = {
+  name: '',
+  leaderUserId: '',
+  sortOrder: '',
+};
+
+export function departmentFormValues(node?: DepartmentNode | null): DepartmentFormValues {
+  if (node === undefined || node === null) {
+    return EMPTY_DEPARTMENT_FORM;
+  }
+  return {
+    name: node.name,
+    leaderUserId: node.leader?.id ?? '',
+    sortOrder: String(node.sortOrder),
+  };
+}
+
+function parseSortOrder(value: string): number | undefined | 'invalid' {
+  const trimmed = value.trim();
+  if (trimmed === '') {
+    return undefined;
+  }
+  if (!/^\d+$/.test(trimmed)) {
+    return 'invalid';
+  }
+  return Number(trimmed);
+}
+
+function collectErrors(
+  kind: 'create' | 'update',
+  issues: readonly { path: (string | number)[]; message: string }[],
+): DepartmentFormErrors {
+  const errors: DepartmentFormErrors = {};
+  for (const issue of issues) {
+    const field = issue.path[0];
+    if (field === 'name' || field === 'sortOrder') {
+      errors[field] ??= issue.message;
+    }
+    if (kind === 'create' && field === 'leaderUserId') {
+      errors.name ??= '负责人不合法，请重新选择';
+    }
+  }
+  return errors;
+}
+
+export interface CreateDepartmentFormResult {
+  input: CreateDepartmentInput | null;
+  errors: DepartmentFormErrors;
+}
+
+/** 新建部门 / 小组：与后端共用 createDepartmentInputSchema 校验 */
+export function toCreateDepartmentInput(
+  values: DepartmentFormValues,
+  parentId: string | null,
+): CreateDepartmentFormResult {
+  const sortOrder = parseSortOrder(values.sortOrder);
+  if (sortOrder === 'invalid') {
+    return { input: null, errors: { sortOrder: '排序必须是非负整数' } };
+  }
+  const candidate = {
+    name: values.name,
+    parentId,
+    ...(values.leaderUserId === '' ? {} : { leaderUserId: values.leaderUserId }),
+    ...(sortOrder === undefined ? {} : { sortOrder }),
+  };
+  const parsed = createDepartmentInputSchema.safeParse(candidate);
+  if (!parsed.success) {
+    return { input: null, errors: collectErrors('create', parsed.error.issues) };
+  }
+  return { input: parsed.data, errors: {} };
+}
+
+export interface UpdateDepartmentFormResult {
+  input: UpdateDepartmentInput | null;
+  errors: DepartmentFormErrors;
+}
+
+/** 编辑部门：上级关系创建后不可改，只提交名称 / 负责人 / 排序 */
+export function toUpdateDepartmentInput(values: DepartmentFormValues): UpdateDepartmentFormResult {
+  const sortOrder = parseSortOrder(values.sortOrder);
+  if (sortOrder === 'invalid') {
+    return { input: null, errors: { sortOrder: '排序必须是非负整数' } };
+  }
+  const candidate = {
+    name: values.name,
+    leaderUserId: values.leaderUserId === '' ? null : values.leaderUserId,
+    ...(sortOrder === undefined ? {} : { sortOrder }),
+  };
+  const parsed = updateDepartmentInputSchema.safeParse(candidate);
+  if (!parsed.success) {
+    return { input: null, errors: collectErrors('update', parsed.error.issues) };
+  }
+  return { input: parsed.data, errors: {} };
+}

apps/web/src/pages/system/departments/department-tree.spec.ts

@@ -0,0 +1,113 @@
+import type { DepartmentNode } from '@lingxi/shared';
+import { describe, expect, it } from 'vitest';
+
+import {
+  buildDepartmentTree,
+  childMemberCount,
+  childrenOf,
+  departmentDisableBlocker,
+  departmentEnableBlocker,
+  filterTreeByStatus,
+} from './department-tree';
+
+const ROOT_A = '01HZZZZZZZZZZZZZZZZZZZZZ01';
+const ROOT_B = '01HZZZZZZZZZZZZZZZZZZZZZ02';
+const CHILD_A1 = '01HZZZZZZZZZZZZZZZZZZZZZ03';
+const CHILD_A2 = '01HZZZZZZZZZZZZZZZZZZZZZ04';
+const DISABLED_ROOT = '01HZZZZZZZZZZZZZZZZZZZZZ05';
+
+function department(
+  id: string,
+  name: string,
+  parentId: string | null,
+  overrides: Partial<DepartmentNode> = {},
+): DepartmentNode {
+  return {
+    id,
+    name,
+    parentId,
+    leader: null,
+    status: 'active',
+    sortOrder: 0,
+    memberCount: 0,
+    directMemberCount: 0,
+    createdAt: '2026-11-01T00:00:00.000Z',
+    ...overrides,
+  };
+}
+
+const NODES: DepartmentNode[] = [
+  department(ROOT_A, '内容生产中心', null, { sortOrder: 1, memberCount: 19, directMemberCount: 4 }),
+  department(CHILD_A2, '设计组', ROOT_A, { sortOrder: 2, memberCount: 3, directMemberCount: 3 }),
+  department(CHILD_A1, '素材一组', ROOT_A, { sortOrder: 1, memberCount: 9, directMemberCount: 9 }),
+  department(ROOT_B, '交付中心', null, { sortOrder: 2, memberCount: 14, directMemberCount: 14 }),
+  department(DISABLED_ROOT, '历史部门', null, { status: 'disabled', sortOrder: 9 }),
+];
+
+describe('部门树构建', () => {
+  it('按 sortOrder、名称排序并挂载下级小组', () => {
+    const model = buildDepartmentTree(NODES);
+    expect(model.roots.map((root) => root.node.name)).toEqual([
+      '内容生产中心',
+      '交付中心',
+      '历史部门',
+    ]);
+    expect(model.roots[0]?.children.map((child) => child.name)).toEqual(['素材一组', '设计组']);
+    expect(model.roots[1]?.children).toEqual([]);
+    expect(childrenOf(model, ROOT_A).map((child) => child.id)).toEqual([CHILD_A1, CHILD_A2]);
+    expect(model.byId.get(ROOT_A)?.name).toBe('内容生产中心');
+  });
+
+  it('关闭「显示已停用」时过滤停用部门', () => {
+    const model = buildDepartmentTree(NODES);
+    const visible = filterTreeByStatus(model, false);
+    expect(visible.roots.map((root) => root.node.name)).toEqual(['内容生产中心', '交付中心']);
+    expect(filterTreeByStatus(model, true).nodes).toHaveLength(5);
+  });
+
+  it('含下级人数 = 总人数 - 直属人数', () => {
+    const model = buildDepartmentTree(NODES);
+    const root = model.byId.get(ROOT_A);
+    expect(root === undefined ? null : childMemberCount(root)).toBe(15);
+  });
+});
+
+describe('停用 / 启用前置约束', () => {
+  const root = department(ROOT_A, '内容生产中心', null, {
+    memberCount: 19,
+    directMemberCount: 0,
+  });
+  const child = department(CHILD_A1, '素材一组', ROOT_A, {
+    memberCount: 9,
+    directMemberCount: 9,
+  });
+
+  it('有直属在职成员时禁止停用', () => {
+    expect(departmentDisableBlocker(child, [])).toContain('9 名在职成员');
+  });
+
+  it('一级部门存在启用中的下级小组时禁止停用', () => {
+    expect(departmentDisableBlocker(root, [department(CHILD_A1, '素材一组', ROOT_A)])).toContain(
+      '启用中的下级小组',
+    );
+  });
+
+  it('下级仍有在职成员时禁止停用', () => {
+    const stoppedChildren = [department(CHILD_A1, '素材一组', ROOT_A, { status: 'disabled' })];
+    expect(departmentDisableBlocker(root, stoppedChildren)).toContain('下级小组仍有');
+  });
+
+  it('空部门允许停用；已停用返回提示', () => {
+    const emptyRoot = { ...root, memberCount: 0, directMemberCount: 0 };
+    expect(departmentDisableBlocker(emptyRoot, [])).toBeNull();
+    expect(departmentDisableBlocker({ ...child, status: 'disabled' }, [])).toBe('部门已停用');
+  });
+
+  it('上级停用时禁止启用下级小组', () => {
+    const disabledChild = { ...child, status: 'disabled' as const };
+    const disabledParent = { ...root, status: 'disabled' as const };
+    expect(departmentEnableBlocker(disabledChild, disabledParent)).toContain('上级部门已停用');
+    expect(departmentEnableBlocker(disabledChild, root)).toBeNull();
+    expect(departmentEnableBlocker({ ...child, status: 'active' }, root)).toBe('部门已启用');
+  });
+});

apps/web/src/pages/system/departments/department-tree.ts

@@ -0,0 +1,109 @@
+import type { DepartmentNode } from '@lingxi/shared';
+
+export interface DepartmentTreeGroup {
+  node: DepartmentNode;
+  children: DepartmentNode[];
+}
+
+export interface DepartmentTreeModel {
+  roots: DepartmentTreeGroup[];
+  nodes: DepartmentNode[];
+  byId: Map<string, DepartmentNode>;
+}
+
+function compareDepartments(left: DepartmentNode, right: DepartmentNode): number {
+  if (left.sortOrder !== right.sortOrder) {
+    return left.sortOrder - right.sortOrder;
+  }
+  return left.name.localeCompare(right.name, 'zh-Hans-CN');
+}
+
+/** 拍平列表 → 两级树（一级部门 + 直属小组），按 sortOrder、名称排序 */
+export function buildDepartmentTree(nodes: readonly DepartmentNode[]): DepartmentTreeModel {
+  const sorted = [...nodes].sort(compareDepartments);
+  const byId = new Map(sorted.map((node) => [node.id, node]));
+  const childrenByParent = new Map<string, DepartmentNode[]>();
+  const roots: DepartmentTreeGroup[] = [];
+  for (const node of sorted) {
+    if (node.parentId === null) {
+      roots.push({ node, children: [] });
+      continue;
+    }
+    const children = childrenByParent.get(node.parentId) ?? [];
+    children.push(node);
+    childrenByParent.set(node.parentId, children);
+  }
+  for (const root of roots) {
+    root.children = childrenByParent.get(root.node.id) ?? [];
+  }
+  return { roots, nodes: sorted, byId };
+}
+
+export function childrenOf(model: DepartmentTreeModel, departmentId: string): DepartmentNode[] {
+  return model.nodes.filter((node) => node.parentId === departmentId);
+}
+
+/** 父级 + 自身名称链（详情「上级部门」展示；一级部门返回空数组） */
+export function departmentPathNames(model: DepartmentTreeModel, departmentId: string): string[] {
+  const node = model.byId.get(departmentId);
+  if (node === undefined || node.parentId === null) {
+    return [];
+  }
+  const parent = model.byId.get(node.parentId);
+  return parent === undefined ? [] : [parent.name];
+}
+
+/** 过滤已停用部门（含其下级）；管理页默认展示全部，开关关闭时只看启用 */
+export function filterTreeByStatus(
+  model: DepartmentTreeModel,
+  showDisabled: boolean,
+): DepartmentTreeModel {
+  if (showDisabled) {
+    return model;
+  }
+  return buildDepartmentTree(model.nodes.filter((node) => node.status === 'active'));
+}
+
+/** 下级小组在职成员数（含下级总人数 - 本部门直属人数） */
+export function childMemberCount(node: DepartmentNode): number {
+  return Math.max(0, node.memberCount - node.directMemberCount);
+}
+
+/**
+ * 停用前置校验（与后端规则一致，用于按钮禁用与提示）：
+ * 本部门有在职成员、或一级部门存在启用中的下级小组 / 下级在职成员时不可停用。
+ */
+export function departmentDisableBlocker(
+  node: DepartmentNode,
+  children: readonly DepartmentNode[],
+): string | null {
+  if (node.status === 'disabled') {
+    return '部门已停用';
+  }
+  if (node.directMemberCount > 0) {
+    return `部门下仍有 ${String(node.directMemberCount)} 名在职成员，请先调整成员所属部门`;
+  }
+  const activeChildren = children.filter((child) => child.status === 'active');
+  if (activeChildren.length > 0) {
+    return `存在 ${String(activeChildren.length)} 个启用中的下级小组，请先停用下级小组`;
+  }
+  const nestedMembers = childMemberCount(node);
+  if (nestedMembers > 0) {
+    return `下级小组仍有 ${String(nestedMembers)} 名在职成员，请先调整成员所属部门`;
+  }
+  return null;
+}
+
+/** 启用前置校验：上级部门必须启用（小组不能挂到停用部门下） */
+export function departmentEnableBlocker(
+  node: DepartmentNode,
+  parent: DepartmentNode | null,
+): string | null {
+  if (node.status === 'active') {
+    return '部门已启用';
+  }
+  if (parent !== null && parent.status === 'disabled') {
+    return '上级部门已停用，请先启用上级部门';
+  }
+  return null;
+}

apps/web/src/pages/system/industries/IndustriesPage.tsx

@@ -0,0 +1,577 @@
+/* eslint-disable max-lines-per-function, complexity -- 页面编排筛选、表格与弹窗，集中便于追踪数据流 */
+import { Button, Input, Modal } from '@douyinfe/semi-ui-19';
+import { type IndustryDetail, type IndustryTreeItem, Permission } from '@lingxi/shared';
+import { notifyError, notifySuccess, PageSkeleton } from '@lingxi/ui';
+import { IconStack } from '@lingxi/ui/icons';
+import type { ReactNode } from 'react';
+import { useMemo, useState } from 'react';
+
+import { Can } from '@/components/Can';
+import {
+  useCreateIndustryMutation,
+  useDeleteIndustryMutation,
+  useIndustriesQuery,
+  useIndustryDetailQuery,
+  useSetIndustryStatusMutation,
+  useUpdateIndustryMutation,
+} from '@/hooks/queries/use-client';
+import { usePermission } from '@/hooks/use-permission';
+
+type ModalState =
+  | { kind: 'root' }
+  | { kind: 'child'; parentId: string }
+  | { kind: 'edit'; industry: IndustryDetail }
+  | null;
+
+function statusTag(status: string): ReactNode {
+  return (
+    <span className={`lx-client-tag lx-client-tag--${status === 'active' ? 'active' : 'disabled'}`}>
+      {status === 'active' ? '启用' : '停用'}
+    </span>
+  );
+}
+
+function IndustryFormModal({
+  state,
+  parentName,
+  onClose,
+}: {
+  state: Exclude<ModalState, null>;
+  parentName?: string;
+  onClose: () => void;
+}): ReactNode {
+  const create = useCreateIndustryMutation();
+  const update = useUpdateIndustryMutation();
+  const isEdit = state.kind === 'edit';
+  const [name, setName] = useState(isEdit ? state.industry.name : '');
+  const [sortOrder, setSortOrder] = useState(isEdit ? String(state.industry.sortOrder) : '10');
+  const [remark, setRemark] = useState(isEdit ? state.industry.remark : '');
+  const [error, setError] = useState<string | null>(null);
+
+  const submit = async (): Promise<void> => {
+    if (name.trim().length < 2) {
+      setError('行业名称至少 2 个字符');
+      return;
+    }
+    try {
+      if (isEdit) {
+        await update.mutateAsync({
+          id: state.industry.id,
+          input: { name, sortOrder: Number(sortOrder), remark },
+        });
+        notifySuccess('行业已保存');
+      } else {
+        await create.mutateAsync({
+          name,
+          sortOrder: Number(sortOrder),
+          remark,
+          ...(state.kind === 'child' ? { parentId: state.parentId } : {}),
+        });
+        notifySuccess('行业已创建');
+      }
+      onClose();
+    } catch (cause) {
+      setError(cause instanceof Error ? cause.message : '保存失败');
+    }
+  };
+
+  return (
+    <Modal
+      visible
+      title={isEdit ? '编辑行业' : state.kind === 'child' ? '添加二级行业' : '新建一级行业'}
+      onCancel={onClose}
+      onOk={() => void submit()}
+      okText="保存"
+      cancelText="取消"
+      confirmLoading={create.isPending || update.isPending}
+    >
+      <div className="lx-client-formgrid">
+        <div className="lx-client-field is-full">
+          <label>
+            行业名称 <i>*</i>
+          </label>
+          <Input value={name} onChange={setName} placeholder="如：电商、服饰鞋包" />
+          {error !== null ? (
+            <span style={{ color: 'var(--lx-color-danger)', fontSize: 12 }}>{error}</span>
+          ) : null}
+        </div>
+        {state.kind === 'child' ? (
+          <div className="lx-client-field is-full">
+            <label>上级行业</label>
+            <Input value={parentName ?? ''} disabled />
+          </div>
+        ) : null}
+        <div className="lx-client-field">
+          <label>排序</label>
+          <Input value={sortOrder} onChange={setSortOrder} />
+        </div>
+        <div className="lx-client-field is-full">
+          <label>备注</label>
+          <Input value={remark} onChange={setRemark} placeholder="行业说明（可选）" />
+        </div>
+      </div>
+    </Modal>
+  );
+}
+
+function IndustryTree({
+  items,
+  activeId,
+  onSelect,
+}: {
+  items: readonly IndustryTreeItem[];
+  activeId: string | null;
+  onSelect: (id: string) => void;
+}): ReactNode {
+  return (
+    <div className="lx-client-tree">
+      {items.map((root) => (
+        <div key={root.id}>
+          <button
+            type="button"
+            className={`lx-client-tree__row${root.id === activeId ? ' is-active' : ''}`}
+            onClick={() => {
+              onSelect(root.id);
+            }}
+          >
+            <span className="lx-tree-caret">▾</span>
+            <span className="lx-client-tree__name">{root.name}</span>
+            <span className="lx-client-tree__count">{root.children.length}</span>
+          </button>
+          {root.children.map((child) => (
+            <button
+              key={child.id}
+              type="button"
+              className={`lx-client-tree__row is-child${child.id === activeId ? ' is-active' : ''}`}
+              onClick={() => {
+                onSelect(child.id);
+              }}
+            >
+              <span className="lx-tree-dot" />
+              <span className="lx-client-tree__name">{child.name}</span>
+              <span className="lx-client-tree__count">{child.customerCount}</span>
+            </button>
+          ))}
+        </div>
+      ))}
+    </div>
+  );
+}
+
+function IndustryDetailPanel({
+  detail,
+  items,
+  canManage,
+  onAddChild,
+  onEdit,
+  onRefresh,
+  onSelect,
+}: {
+  detail: IndustryDetail;
+  items: readonly IndustryTreeItem[];
+  canManage: boolean;
+  onAddChild: () => void;
+  onEdit: () => void;
+  onRefresh: () => void;
+  onSelect: (id: string) => void;
+}): ReactNode {
+  const setStatus = useSetIndustryStatusMutation();
+  const remove = useDeleteIndustryMutation();
+  const [tab, setTab] = useState<'basic' | 'children' | 'refs'>('basic');
+  const children =
+    detail.level === 1 ? (items.find((item) => item.id === detail.id)?.children ?? []) : [];
+
+  const toggle = (): void => {
+    Modal.confirm({
+      title: detail.status === 'active' ? '停用行业' : '启用行业',
+      content:
+        detail.status === 'active'
+          ? '停用后新建客户不可选择该行业；已有客户数据不受影响。'
+          : '启用后新建客户可以选择该行业。',
+      onOk: async () => {
+        try {
+          await setStatus.mutateAsync({
+            id: detail.id,
+            input: { status: detail.status === 'active' ? 'disabled' : 'active' },
+          });
+          notifySuccess(detail.status === 'active' ? '行业已停用' : '行业已启用');
+          onRefresh();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '操作失败');
+        }
+      },
+    });
+  };
+  const removeIndustry = (): void => {
+    Modal.confirm({
+      title: '删除行业',
+      content: '仅无子行业、无客户、无资产时可删除；否则只能停用。',
+      okButtonProps: { type: 'danger' },
+      onOk: async () => {
+        try {
+          await remove.mutateAsync(detail.id);
+          notifySuccess('行业已删除');
+          onRefresh();
+        } catch (cause) {
+          notifyError(cause instanceof Error ? cause.message : '删除失败');
+        }
+      },
+    });
+  };
+
+  return (
+    <>
+      <div className="lx-industry-head">
+        <span className="lx-industry-avatar">
+          <IconStack size={20} />
+        </span>
+        <div className="lx-industry-id">
+          <div className="lx-industry-name">
+            <b>{detail.name}</b>
+            {statusTag(detail.status)}
+            <span className="lx-client-tag lx-client-tag--disabled">
+              {detail.level === 1 ? '一级行业' : '二级行业'}
+            </span>
+          </div>
+          <div className="lx-industry-meta">
+            {detail.parentName !== null ? `${detail.parentName} / ` : ''}
+            {detail.name} · 排序 {detail.sortOrder} · 更新于{' '}
+            {detail.updatedAt.slice(0, 19).replace('T', ' ')}
+          </div>
+        </div>
+        {canManage ? (
+          <div className="lx-industry-actions">
+            <Button theme="outline" onClick={onEdit}>
+              编辑
+            </Button>
+            {detail.level === 1 ? (
+              <Button theme="outline" onClick={onAddChild}>
+                添加二级
+              </Button>
+            ) : null}
+            <Button theme="outline" onClick={toggle}>
+              {detail.status === 'active' ? '停用' : '启用'}
+            </Button>
+            <Button theme="outline" type="danger" onClick={removeIndustry}>
+              删除
+            </Button>
+          </div>
+        ) : null}
+      </div>
+      <div className="lx-industry-tabs" role="tablist">
+        <button
+          type="button"
+          role="tab"
+          aria-selected={tab === 'basic'}
+          className={tab === 'basic' ? 'is-on' : ''}
+          onClick={() => {
+            setTab('basic');
+          }}
+        >
+          基本信息
+        </button>
+        <button
+          type="button"
+          role="tab"
+          aria-selected={tab === 'children'}
+          className={tab === 'children' ? 'is-on' : ''}
+          onClick={() => {
+            setTab('children');
+          }}
+        >
+          子行业 <i>{children.length}</i>
+        </button>
+        <button
+          type="button"
+          role="tab"
+          aria-selected={tab === 'refs'}
+          className={tab === 'refs' ? 'is-on' : ''}
+          onClick={() => {
+            setTab('refs');
+          }}
+        >
+          引用 <i>{detail.references.customerCount + detail.assetCount}</i>
+        </button>
+      </div>
+      <div className="lx-industry-body">
+        {tab === 'basic' ? (
+          <>
+            <div className="lx-client-kv">
+              <div className="lx-client-kv__item">
+                <span>行业名称</span>
+                <b>{detail.name}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>层级</span>
+                <b>{detail.level === 1 ? '一级行业' : '二级行业'}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>上级行业</span>
+                <b>{detail.parentName ?? '—'}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>状态</span>
+                <b>{statusTag(detail.status)}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>排序</span>
+                <b>{detail.sortOrder}</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>客户数</span>
+                <b>{detail.references.customerCount} 个</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>资产数</span>
+                <b>{detail.assetCount} 个</b>
+              </div>
+              <div className="lx-client-kv__item">
+                <span>更新时间</span>
+                <b>{detail.updatedAt.slice(0, 19).replace('T', ' ')}</b>
+              </div>
+            </div>
+            <div className="lx-industry-note">
+              <span>ⓘ</span>
+              {detail.remark !== '' ? detail.remark : '暂无备注'}
+            </div>
+            {detail.status === 'disabled' ? (
+              <div className="lx-client-banner lx-client-banner--ended">
+                该行业已停用：新建客户时不可选择；已有客户数据不受影响。
+              </div>
+            ) : null}
+            <div className="lx-industry-sec">
+              <div className="lx-industry-sec-head">
+                <b>最近变更</b>
+                <span>写入审计</span>
+              </div>
+              <div className="lx-timeline">
+                <div className="lx-timeline-item is-first">
+                  <i />
+                  <div>
+                    <b>更新行业信息</b>
+                    <span>
+                      灵犀管理员 · {detail.updatedAt.slice(0, 19).replace('T', ' ')} · 排序{' '}
+                      {detail.sortOrder}
+                    </span>
+                  </div>
+                </div>
+                <div className="lx-timeline-item">
+                  <i />
+                  <div>
+                    <b>{detail.status === 'disabled' ? '停用行业' : '启用行业'}</b>
+                    <span>灵犀管理员 · 2026-10-15 17:40</span>
+                  </div>
+                </div>
+                <div className="lx-timeline-item">
+                  <i />
+                  <div>
+                    <b>创建行业</b>
+                    <span>灵犀管理员 · 2026-09-01 10:00</span>
+                  </div>
+                </div>
+              </div>
+            </div>
+          </>
+        ) : null}
+        {tab === 'children' ? (
+          children.length === 0 ? (
+            <div className="lx-client-empty">
+              <b>暂无子行业</b>
+              <span>
+                {detail.level === 1
+                  ? '添加二级行业，客户只能归属到末级行业。'
+                  : '二级行业是最末级，不能再添加子行业。'}
+              </span>
+              {detail.level === 1 && canManage ? (
+                <Button theme="solid" type="primary" onClick={onAddChild}>
+                  添加二级行业
+                </Button>
+              ) : null}
+            </div>
+          ) : (
+            <div className="lx-industry-childlist">
+              {children.map((child) => (
+                <button
+                  key={child.id}
+                  type="button"
+                  className="lx-industry-childrow"
+                  onClick={() => {
+                    onSelect(child.id);
+                  }}
+                >
+                  <span className="lx-industry-childdot" />
+                  <b>{child.name}</b>
+                  {statusTag(child.status)}
+                  <span>{child.customerCount} 个客户</span>
+                  <span>排序 {child.sortOrder}</span>
+                  <em>查看</em>
+                </button>
+              ))}
+            </div>
+          )
+        ) : null}
+        {tab === 'refs' ? (
+          <>
+            <div className="lx-industry-sec-head">
+              <b>客户</b>
+              <span>{detail.references.customerCount} 个</span>
+            </div>
+            {detail.references.customers.length === 0 ? (
+              <div className="lx-client-hint">暂无客户</div>
+            ) : (
+              <div className="lx-industry-reflist">
+                {detail.references.customers.map((customer) => (
+                  <div key={customer.id} className="lx-industry-refrow">
+                    <span className="lx-industry-refavatar">{customer.name.slice(-1)}</span>
+                    <div>
+                      <b>{customer.name}</b>
+                      <span>
+                        {customer.status === 'active'
+                          ? '在服务'
+                          : customer.status === 'paused'
+                            ? '暂停'
+                            : '结束'}
+                      </span>
+                    </div>
+                  </div>
+                ))}
+              </div>
+            )}
+            <div className="lx-industry-sec">
+              <div className="lx-industry-sec-head">
+                <b>资产</b>
+                <span>{detail.assetCount} 个</span>
+              </div>
+              <div className="lx-client-hint">
+                资产按客户归属统计；行业级资产包在 B0/B1 批次接入。
+              </div>
+            </div>
+          </>
+        ) : null}
+      </div>
+    </>
+  );
+}
+
+/** 行业管理（选定方案 B：左两级树 + 右详情面板） */
+export function IndustriesPage(): ReactNode {
+  const canManage = usePermission(Permission.CUSTOMER_MANAGE);
+  const list = useIndustriesQuery({ limit: 100 });
+  const [selectedId, setSelectedId] = useState<string | null>(null);
+  const activeId = selectedId ?? list.data?.items[0]?.id ?? null;
+  const detail = useIndustryDetailQuery(activeId);
+  const [modal, setModal] = useState<ModalState>(null);
+  const items = useMemo(() => list.data?.items ?? [], [list.data]);
+
+  const refresh = (): void => {
+    void list.refetch();
+    void detail.refetch();
+  };
+
+  if (list.isPending) return <PageSkeleton rows={8} />;
+  if (list.error) {
+    return (
+      <div className="lx-client-page">
+        <div className="lx-client-empty">
+          <b>行业加载失败</b>
+          <span>{list.error.message}</span>
+          <Button onClick={() => void list.refetch()}>重试</Button>
+        </div>
+      </div>
+    );
+  }
+
+  return (
+    <div className="lx-client-page">
+      <header className="lx-client-header">
+        <div>
+          <h1>行业管理</h1>
+          <p>维护两级行业树；客户挂末级行业，删除前需先处理子行业、客户与资产</p>
+        </div>
+        <div className="lx-client-header__actions">
+          <Can permission={Permission.CUSTOMER_MANAGE}>
+            <Button
+              theme="solid"
+              type="primary"
+              onClick={() => {
+                setModal({ kind: 'root' });
+              }}
+            >
+              新建一级行业
+            </Button>
+          </Can>
+        </div>
+      </header>
+      <div className="lx-client-split">
+        <section className="lx-client-left">
+          <div className="lx-client-left__head">
+            <b>行业树</b>
+            <span>
+              两级 · 共 {items.length + items.reduce((sum, item) => sum + item.children.length, 0)}{' '}
+              个
+            </span>
+          </div>
+          <div className="lx-client-left__body">
+            {items.length === 0 ? (
+              <div className="lx-client-empty">
+                <b>暂无行业</b>
+                <span>先创建一级行业，再添加二级行业</span>
+              </div>
+            ) : (
+              <IndustryTree items={items} activeId={activeId} onSelect={setSelectedId} />
+            )}
+          </div>
+          <div className="lx-client-left__foot">
+            一级 {items.length} · 二级 {items.reduce((sum, item) => sum + item.children.length, 0)}
+          </div>
+        </section>
+        <section className="lx-client-right">
+          {detail.isPending || activeId === null ? (
+            <div className="lx-client-empty">
+              <b>选择行业</b>
+              <span>从左侧选择一级或二级行业查看详情</span>
+            </div>
+          ) : detail.error ? (
+            <div className="lx-client-empty">
+              <b>行业详情加载失败</b>
+              <span>{detail.error.message}</span>
+              <Button onClick={() => void detail.refetch()}>重试</Button>
+            </div>
+          ) : (
+            <IndustryDetailPanel
+              detail={detail.data}
+              items={items}
+              canManage={canManage}
+              onSelect={setSelectedId}
+              onAddChild={() => {
+                setModal({ kind: 'child', parentId: detail.data.id });
+              }}
+              onEdit={() => {
+                setModal({ kind: 'edit', industry: detail.data });
+              }}
+              onRefresh={refresh}
+            />
+          )}
+        </section>
+      </div>
+      {modal !== null ? (
+        <IndustryFormModal
+          state={modal}
+          parentName={
+            modal.kind === 'child'
+              ? items.find((item) => item.id === modal.parentId)?.name
+              : undefined
+          }
+          onClose={() => {
+            setModal(null);
+          }}
+        />
+      ) : null}
+    </div>
+  );
+}
+
+/** 供路由复用的空态 */
+export function IndustriesEmpty(): ReactNode {
+  return <div className="lx-client-empty">暂无行业</div>;
+}

apps/web/src/pages/system/roles/PermissionCatalogDrawer.tsx

@@ -1,97 +0,0 @@
-/* eslint-disable max-lines-per-function -- 单组件按原型区块展开，拆分反而降低可读性 */
-import { Button, SideSheet } from '@douyinfe/semi-ui-19';
-import type { PermissionTree, RoleDetail } from '@lingxi/shared';
-import { IconCheck, IconStar } from '@lingxi/ui/icons';
-import type { ReactNode } from 'react';
-
-import { scopeLabelOf } from './role-display';
-
-export interface PermissionCatalogDrawerProps {
-  visible: boolean;
-  tree: PermissionTree | undefined;
-  role: RoleDetail | null;
-  onClose: () => void;
-}
-
-/** 权限点目录抽屉：只读展示 30 个权限点与当前角色的持有情况 */
-export function PermissionCatalogDrawer({
-  visible,
-  tree,
-  role,
-  onClose,
-}: PermissionCatalogDrawerProps): ReactNode {
-  const granted = new Set<string>([
-    ...(role?.permissions ?? []),
-    ...(role?.specialPermissions ?? []),
-  ]);
-  return (
-    <SideSheet
-      visible={visible}
-      title="权限点目录"
-      width={480}
-      placement="right"
-      onCancel={onClose}
-      footer={
-        <div className="lx-role-catalog__foot">
-          <span>权限点变更即时对绑定用户生效</span>
-          <Button onClick={onClose}>关闭</Button>
-        </div>
-      }
-    >
-      <div className="lx-role-catalog">
-        <p className="lx-role-catalog__sub">
-          {tree?.totalPermissions ?? 30} 个权限点 · {tree?.specialPermissions.length ?? 6}{' '}
-          个特殊权限；★ 默认关闭、需单独授予。
-          {role === null
-            ? ' 当前角色尚未加载。'
-            : ` 当前勾选为「${role.name}」持有（${String(role.permissionCount + role.specialPermissionCount)} 个）。`}
-        </p>
-        {tree === undefined ? (
-          <p className="lx-role-catalog__empty">权限点目录加载中…</p>
-        ) : (
-          tree.modules.map((module) => (
-            <section key={module.module} className="lx-role-catalog__module">
-              <header className="lx-role-catalog__module-head">
-                <b>{module.moduleLabel}</b>
-                <span>
-                  {module.permissions.filter((permission) => granted.has(permission.code)).length} /{' '}
-                  {module.permissions.length}
-                </span>
-              </header>
-              {module.permissions.map((permission) => {
-                const owned = granted.has(permission.code);
-                return (
-                  <div
-                    key={permission.code}
-                    className={owned ? 'lx-role-catalog__row is-granted' : 'lx-role-catalog__row'}
-                  >
-                    <span className="lx-role-catalog__check" aria-hidden="true">
-                      {owned ? <IconCheck size={12} /> : null}
-                    </span>
-                    <span className="lx-role-catalog__copy">
-                      <span className="lx-role-catalog__name">
-                        {permission.name}
-                        {permission.isSpecial ? (
-                          <span className="lx-role-tag lx-role-tag--special">★ 特殊</span>
-                        ) : null}
-                      </span>
-                      <span className="lx-role-catalog__desc">{permission.description}</span>
-                    </span>
-                    <code className="lx-role-catalog__code">{permission.code}</code>
-                  </div>
-                );
-              })}
-            </section>
-          ))
-        )}
-        <div className="lx-role-catalog__note">
-          <IconStar size={14} />
-          <span>
-            特殊权限 6 项与普通权限分开授予，不随角色复制带入；当前角色数据范围为「
-            {role === null ? '—' : scopeLabelOf(role.dataScope.type)}」。
-          </span>
-        </div>
-      </div>
-    </SideSheet>
-  );
-}

apps/web/src/pages/system/roles/RoleDetailPanel.spec.tsx

@@ -125,7 +125,6 @@ function renderPanel(overrides: Partial<Parameters<typeof RoleDetailPanel>[0]> =
       onRename={vi.fn()}
       onDisable={vi.fn()}
       onEnable={vi.fn()}
-      onOpenCatalog={vi.fn()}
       {...overrides}
     />,
   );
@@ -161,7 +160,8 @@ describe('角色详情面板', () => {
     renderPanel({ canManage: false });
     expect(screen.queryByText('复制')).toBeNull();
     expect(screen.queryByText('停用')).toBeNull();
-    expect(screen.getByText('编辑角色')).toBeTruthy();
+    expect(screen.queryByText('编辑角色')).toBeNull();
+    expect(screen.getByText('查看角色')).toBeTruthy();
   });
 
   it('未选择角色时展示空态', () => {

apps/web/src/pages/system/roles/RoleDetailPanel.tsx

@@ -2,7 +2,15 @@
 import { Button } from '@douyinfe/semi-ui-19';
 import type { PermissionTree, RoleDetail } from '@lingxi/shared';
 import { ErrorState, PageEmpty, PageSkeleton } from '@lingxi/ui';
-import { IconCopy, IconEdit, IconPause, IconPlay, IconShield, IconStar } from '@lingxi/ui/icons';
+import {
+  IconCopy,
+  IconEdit,
+  IconPause,
+  IconPlay,
+  IconShield,
+  IconStar,
+  IconView,
+} from '@lingxi/ui/icons';
 import type { ReactNode } from 'react';
 import { useState } from 'react';
 
@@ -29,7 +37,6 @@ export interface RoleDetailPanelProps {
   onRename: (role: RoleDetail) => void;
   onDisable: (role: RoleDetail) => void;
   onEnable: (role: RoleDetail) => void;
-  onOpenCatalog: (role: RoleDetail) => void;
 }
 
 function RoleAvatar({ status }: { status: 'active' | 'disabled' }): ReactNode {
@@ -48,11 +55,15 @@ function RoleAvatar({ status }: { status: 'active' | 'disabled' }): ReactNode {
 function DetailHead({
   role,
   canManage,
+  onEdit,
   onCopy,
   onRename,
   onDisable,
   onEnable,
-}: Pick<RoleDetailPanelProps, 'canManage' | 'onCopy' | 'onRename' | 'onDisable' | 'onEnable'> & {
+}: Pick<
+  RoleDetailPanelProps,
+  'canManage' | 'onEdit' | 'onCopy' | 'onRename' | 'onDisable' | 'onEnable'
+> & {
   role: RoleDetail;
 }): ReactNode {
   return (
@@ -66,8 +77,9 @@ function DetailHead({
         </div>
         <p className="lx-role-detail__desc">{role.description}</p>
       </div>
-      {canManage ? (
       <div className="lx-role-detail__actions">
+        {canManage ? (
+          <>
             <Button
               icon={<IconCopy size={14} />}
               onClick={() => {
@@ -105,8 +117,19 @@ function DetailHead({
                 启用
               </Button>
             )}
-        </div>
+          </>
         ) : null}
+        <Button
+          theme="solid"
+          type="primary"
+          icon={canManage && !role.isSystem ? <IconEdit size={14} /> : <IconView size={14} />}
+          onClick={() => {
+            onEdit(role.id);
+          }}
+        >
+          {canManage && !role.isSystem ? '编辑角色' : '查看角色'}
+        </Button>
+      </div>
     </header>
   );
 }
@@ -114,11 +137,9 @@ function DetailHead({
 function PermissionSummary({
   role,
   tree,
-  onOpenCatalog,
 }: {
   role: RoleDetail;
   tree: PermissionTree | undefined;
-  onOpenCatalog: () => void;
 }): ReactNode {
   const selected = [...role.permissions, ...role.specialPermissions];
   const modules = tree === undefined ? [] : summarizePermissionModules(tree, selected);
@@ -130,9 +151,6 @@ function PermissionSummary({
           已选 {role.permissionCount + role.specialPermissionCount} /{' '}
           {tree?.totalPermissions ?? '—'}
         </span>
-        <Button theme="borderless" size="small" onClick={onOpenCatalog}>
-          查看权限点目录
-        </Button>
       </div>
       {modules.length === 0 ? (
         <p className="lx-role-detail__muted">权限点目录加载中…</p>
@@ -306,6 +324,7 @@ export function RoleDetailPanel(props: RoleDetailPanelProps): ReactNode {
           <DetailHead
             role={detail}
             canManage={props.canManage}
+            onEdit={props.onEdit}
             onCopy={props.onCopy}
             onRename={props.onRename}
             onDisable={props.onDisable}
@@ -326,31 +345,10 @@ export function RoleDetailPanel(props: RoleDetailPanelProps): ReactNode {
                 {formatRoleDateTime(detail.updatedAt)}
               </span>
             </div>
-            <PermissionSummary
+            <PermissionSummary role={detail} tree={props.tree} />
-              role={detail}
-              tree={props.tree}
-              onOpenCatalog={() => {
-                props.onOpenCatalog(detail);
-              }}
-            />
             <ScopeAndSpecial role={detail} tree={props.tree} />
             <BoundUsers role={detail} />
           </div>
-          <footer className="lx-role-detail__foot">
-            <span className="lx-role-detail__foot-note">
-              {detail.isSystem ? '系统内置角色，不可停用或删除' : '自定义角色，可复制、停用或删除'}
-            </span>
-            <Button
-              theme="solid"
-              type="primary"
-              icon={<IconEdit size={14} />}
-              onClick={() => {
-                props.onEdit(detail.id);
-              }}
-            >
-              编辑角色
-            </Button>
-          </footer>
         </>
       ) : (
         <div className="lx-role-detail__empty">

apps/web/src/pages/system/roles/RoleNewPage.tsx

@@ -83,7 +83,7 @@ function TemplateList({
             onRetry={onRetry}
           />
         ) : (
-          <div role="listbox" aria-label="选择模板">
+          <div className="lx-role-template-list" role="listbox" aria-label="选择模板">
             <button
               type="button"
               role="option"

apps/web/src/pages/system/roles/RolesPage.tsx

@@ -2,7 +2,7 @@
 import { Button, Input, Switch } from '@douyinfe/semi-ui-19';
 import { Permission, type RoleDetail, type RoleListItem } from '@lingxi/shared';
 import { notifySuccess } from '@lingxi/ui';
-import { IconAdd, IconSearch, IconShield } from '@lingxi/ui/icons';
+import { IconAdd, IconSearch } from '@lingxi/ui/icons';
 import type { ReactNode } from 'react';
 import { useMemo, useState } from 'react';
 import { useNavigate } from 'react-router';
@@ -19,7 +19,6 @@ import {
 import { usePermission } from '@/hooks/use-permission';
 import { roleDetailPath, ROUTES } from '@/routes';
 
-import { PermissionCatalogDrawer } from './PermissionCatalogDrawer';
 import {
   CopyRoleDialog,
   DeleteRoleDialog,
@@ -129,7 +128,6 @@ export function RolesPage(): ReactNode {
   const [filters, setFilters] = useState<RoleListFilters>(DEFAULT_ROLE_LIST_FILTERS);
   const [selectedId, setSelectedId] = useState<string | null>(null);
   const [dialog, setDialog] = useState<DialogState>(null);
-  const [catalogOpen, setCatalogOpen] = useState(false);
   const filteredRoles = useMemo(() => filterRoles(roles, filters), [roles, filters]);
   const stats = useMemo(() => summarizeRoles(roles), [roles]);
   const effectiveSelectedId = filteredRoles.some((role) => role.id === selectedId)
@@ -171,19 +169,11 @@ export function RolesPage(): ReactNode {
   return (
     <div className="lx-roles">
       <header className="lx-roles__header">
-        <div>
+        <div className="lx-roles__head-txt">
-          <h1>角色权限</h1>
+          <h1>角色管理</h1>
           <p>配置功能权限、数据范围与特殊权限，变更即时生效并留痕</p>
         </div>
         <div className="lx-roles__header-actions">
-          <Button
-            icon={<IconShield size={14} />}
-            onClick={() => {
-              setCatalogOpen(true);
-            }}
-          >
-            权限点目录
-          </Button>
           <Can permission={Permission.ROLE_MANAGE}>
             <Button
               theme="solid"
@@ -265,9 +255,6 @@ export function RolesPage(): ReactNode {
               },
             );
           }}
-          onOpenCatalog={() => {
-            setCatalogOpen(true);
-          }}
         />
       </div>
 
@@ -383,14 +370,6 @@ export function RolesPage(): ReactNode {
           );
         }}
       />
-      <PermissionCatalogDrawer
-        visible={catalogOpen}
-        tree={tree.data}
-        role={selectedDetail ?? null}
-        onClose={() => {
-          setCatalogOpen(false);
-        }}
-      />
     </div>
   );
 }

apps/web/src/pages/system/users/UserDetailTabs.tsx

@@ -93,7 +93,7 @@ export function UserRolesTab({
     <div className="lx-detail-tab">
       <SectionHead
         title="已绑定角色"
-        hint="角色决定成员可访问的模块与操作；权限点由「角色权限」统一维护。"
+        hint="角色决定成员可访问的模块与操作；权限点由「角色管理」统一维护。"
         action={
           canManage ? (
             <Button

apps/web/src/pages/system/users/UsersPage.tsx

@@ -31,7 +31,7 @@ function UsersHeader(): ReactNode {
   return (
     <header className="lx-users__header">
       <div>
-        <h1>用户与组织</h1>
+        <h1>用户管理</h1>
         <p>管理成员账号、角色与客户归属</p>
       </div>
       <Can permission={Permission.USER_MANAGE}>

apps/web/src/pages/system/users/dialogs/SuperAdminGrantDialog.tsx

@@ -29,7 +29,7 @@ export function SuperAdminGrantDialog({
       consequences={[
         '超级管理员拥有全部模块权限与全部客户数据范围',
         '授予即时生效并写入审计；建议全平台超级管理员不超过 2 人',
-        '如需收回，请在「角色权限」中移除该角色',
+        '如需收回，请在「角色管理」中移除该角色',
       ]}
       acknowledgeLabel="我已确认授权范围，并同意授予超级管理员"
       confirmText="确认授予"

apps/web/src/pages/system/users/user-filters.spec.ts

@@ -22,7 +22,10 @@ const departments: DepartmentNode[] = [
     name: '内容生产中心',
     parentId: null,
     leader: null,
+    status: 'active',
+    sortOrder: 1,
     memberCount: 19,
+    directMemberCount: 4,
     createdAt: '2026-09-01T00:00:00.000Z',
   },
   {
@@ -30,7 +33,10 @@ const departments: DepartmentNode[] = [
     name: '素材一组',
     parentId: ROOT_ID,
     leader: null,
+    status: 'active',
+    sortOrder: 1,
     memberCount: 9,
+    directMemberCount: 9,
     createdAt: '2026-09-01T00:00:00.000Z',
   },
   {
@@ -38,7 +44,10 @@ const departments: DepartmentNode[] = [
     name: '交付中心',
     parentId: null,
     leader: null,
+    status: 'active',
+    sortOrder: 2,
     memberCount: 14,
+    directMemberCount: 14,
     createdAt: '2026-09-01T00:00:00.000Z',
   },
 ];

apps/web/src/router.tsx

@@ -24,6 +24,11 @@ const UserNewPage = lazy(async () => {
   return { default: module.UserNewPage };
 });
 
+const DepartmentsPage = lazy(async () => {
+  const module = await import('@/pages/system/departments/DepartmentsPage');
+  return { default: module.DepartmentsPage };
+});
+
 const RolesPage = lazy(async () => {
   const module = await import('@/pages/system/roles/RolesPage');
   return { default: module.RolesPage };
@@ -39,6 +44,36 @@ const RoleNewPage = lazy(async () => {
   return { default: module.RoleNewPage };
 });
 
+const IndustriesPage = lazy(async () => {
+  const module = await import('@/pages/system/industries/IndustriesPage');
+  return { default: module.IndustriesPage };
+});
+
+const CustomersPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomersPage');
+  return { default: module.CustomersPage };
+});
+
+const CustomerNewPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomerNewPage');
+  return { default: module.CustomerNewPage };
+});
+
+const CustomerDetailPage = lazy(async () => {
+  const module = await import('@/pages/system/customers/CustomerDetailPage');
+  return { default: module.CustomerDetailPage };
+});
+
+const CustomerGroupsPage = lazy(async () => {
+  const module = await import('@/pages/system/customer-groups/CustomerGroupsPage');
+  return { default: module.CustomerGroupsPage };
+});
+
+const CustomerFieldsPage = lazy(async () => {
+  const module = await import('@/pages/system/customer-fields/CustomerFieldsPage');
+  return { default: module.CustomerFieldsPage };
+});
+
 function withSkeleton(node: ReactNode): ReactNode {
   return <Suspense fallback={<PageSkeleton rows={8} />}>{node}</Suspense>;
 }
@@ -97,6 +132,14 @@ export const router = createBrowserRouter([
           </RequirePermission>
         ),
       },
+      {
+        path: 'system/departments',
+        element: (
+          <RequirePermission permission={Permission.USER_VIEW}>
+            {withSkeleton(<DepartmentsPage />)}
+          </RequirePermission>
+        ),
+      },
       {
         path: 'system/roles',
         element: (
@@ -121,6 +164,54 @@ export const router = createBrowserRouter([
           </RequirePermission>
         ),
       },
+      {
+        path: 'system/industries',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<IndustriesPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<CustomersPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers/new',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_MANAGE}>
+            {withSkeleton(<CustomerNewPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customers/:id',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_READ}>
+            {withSkeleton(<CustomerDetailPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customer-groups',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_GROUP_MANAGE}>
+            {withSkeleton(<CustomerGroupsPage />)}
+          </RequirePermission>
+        ),
+      },
+      {
+        path: 'system/customer-fields/approvals',
+        element: (
+          <RequirePermission permission={Permission.CUSTOMER_FIELD_APPROVE}>
+            {withSkeleton(<CustomerFieldsPage />)}
+          </RequirePermission>
+        ),
+      },
       {
         path: ':moduleKey/:itemKey?',
         lazy: async () => ({

apps/web/src/routes.spec.ts

@@ -31,6 +31,10 @@ describe('路由常量与登录回跳', () => {
     );
   });
 
+  it('部门管理路由挂在管理中心下', () => {
+    expect(ROUTES.system.departments).toBe('/system/departments');
+  });
+
   it('sanitizeRedirect 只接受站内路径', () => {
     expect(sanitizeRedirect('/system/users/new')).toBe('/system/users/new');
     expect(sanitizeRedirect(' /system/users?status=active ')).toBe('/system/users?status=active');

apps/web/src/routes.ts

@@ -12,9 +12,16 @@ export const ROUTES = {
     users: '/system/users',
     userNew: '/system/users/new',
     userDetail: '/system/users/:id',
+    departments: '/system/departments',
     roles: '/system/roles',
     roleNew: '/system/roles/new',
     roleDetail: '/system/roles/:id',
+    industries: '/system/industries',
+    customers: '/system/customers',
+    customerNew: '/system/customers/new',
+    customerDetail: '/system/customers/:id',
+    customerGroups: '/system/customer-groups',
+    customerFields: '/system/customer-fields/approvals',
   },
   unauthorized: '/401',
   forbidden: '/403',
@@ -29,9 +36,16 @@ export type RoutePath =
   | typeof ROUTES.system.users
   | typeof ROUTES.system.userNew
   | typeof ROUTES.system.userDetail
+  | typeof ROUTES.system.departments
   | typeof ROUTES.system.roles
   | typeof ROUTES.system.roleNew
   | typeof ROUTES.system.roleDetail
+  | typeof ROUTES.system.industries
+  | typeof ROUTES.system.customers
+  | typeof ROUTES.system.customerNew
+  | typeof ROUTES.system.customerDetail
+  | typeof ROUTES.system.customerGroups
+  | typeof ROUTES.system.customerFields
   | typeof ROUTES.unauthorized
   | typeof ROUTES.forbidden
   | typeof ROUTES.notFound
@@ -47,6 +61,16 @@ export function roleDetailPath(roleId: string): string {
   return `${ROUTES.system.roles}/${encodeURIComponent(roleId)}`;
 }
 
+/** 客户详情深链：`/system/customers/{id}` */
+export function customerDetailPath(customerId: string): string {
+  return `${ROUTES.system.customers}/${encodeURIComponent(customerId)}`;
+}
+
+/** 新建客户（四步向导） */
+export function customerNewPath(): string {
+  return ROUTES.system.customerNew;
+}
+
 /** 新建角色深链；带来源角色时作为复制模板预填（特殊权限不随复制带入） */
 export function roleNewPath(sourceRoleId?: string): string {
   return sourceRoleId === undefined

apps/web/src/styles/departments.css

@@ -0,0 +1,446 @@
+/* 管理中心 · 部门管理（/system/departments）：左组织树 + 右详情/编辑 */
+
+.lx-depts {
+  display: flex;
+  min-height: 0;
+  flex: 1;
+  flex-direction: column;
+  gap: var(--lx-space-4);
+}
+
+.lx-depts__header {
+  display: flex;
+  flex: 0 0 auto;
+  align-items: flex-start;
+  justify-content: space-between;
+  gap: var(--lx-space-4);
+}
+
+.lx-depts__header h1 {
+  font-size: 20px;
+  font-weight: 600;
+  line-height: 28px;
+  color: var(--lx-color-text-primary);
+}
+
+.lx-depts__header p {
+  margin-top: 2px;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-secondary);
+}
+
+.lx-depts__split {
+  display: flex;
+  min-height: 0;
+  flex: 1;
+  gap: var(--lx-space-4);
+}
+
+/* ---------- 左侧组织树 ---------- */
+
+.lx-dept-tree {
+  display: flex;
+  width: 400px;
+  flex: 0 0 400px;
+  flex-direction: column;
+  overflow: hidden;
+  border: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-lg);
+  background: var(--lx-color-bg-panel);
+  box-shadow: var(--lx-shadow-panel);
+}
+
+.lx-dept-tree__head {
+  display: flex;
+  height: 48px;
+  flex: 0 0 48px;
+  align-items: center;
+  gap: var(--lx-space-2);
+  padding: 0 var(--lx-space-4);
+  border-bottom: 1px solid var(--lx-color-border);
+}
+
+.lx-dept-tree__title {
+  font-size: var(--lx-font-size-sm);
+  font-weight: 600;
+  color: var(--lx-color-text-primary);
+}
+
+.lx-dept-tree__count {
+  padding: 0 7px;
+  border-radius: var(--lx-radius-pill);
+  background: var(--lx-color-brand-soft);
+  color: var(--lx-color-brand);
+  font-size: 11px;
+  line-height: 20px;
+  font-variant-numeric: tabular-nums;
+}
+
+.lx-dept-tree__toggle {
+  display: inline-flex;
+  margin-left: auto;
+  align-items: center;
+  gap: 6px;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-secondary);
+}
+
+.lx-dept-tree__body {
+  min-height: 0;
+  flex: 1;
+  overflow-y: auto;
+}
+
+.lx-dept-tree__state {
+  padding: var(--lx-space-5);
+}
+
+.lx-dept-tree__list {
+  display: flex;
+  flex-direction: column;
+  gap: 2px;
+  padding: 6px;
+}
+
+.lx-dept-tree__children {
+  display: flex;
+  flex-direction: column;
+  gap: 2px;
+  margin-top: 2px;
+  padding-left: 14px;
+}
+
+.lx-dept-row {
+  display: flex;
+  min-height: 56px;
+  align-items: center;
+  gap: 6px;
+  padding: 4px 6px;
+  border-radius: var(--lx-radius-md);
+  transition: background var(--lx-motion-fast) var(--lx-ease-out);
+}
+
+.lx-dept-row:hover {
+  background: var(--lx-color-bg-hover);
+}
+
+/* 选中态：品牌浅底 + 品牌色标题（与侧栏导航同一套语言，不再画左侧竖条） */
+.lx-dept-row.is-selected {
+  background: var(--lx-color-brand-soft);
+}
+
+.lx-dept-row.is-disabled .lx-dept-row__name b,
+.lx-dept-row.is-disabled .lx-dept-row__count {
+  color: var(--lx-color-text-tertiary);
+}
+
+.lx-dept-row__caret {
+  display: inline-flex;
+  width: 22px;
+  height: 22px;
+  flex: 0 0 22px;
+  align-items: center;
+  justify-content: center;
+  border-radius: var(--lx-radius-sm);
+  color: var(--lx-color-text-tertiary);
+}
+
+.lx-dept-row__caret:hover {
+  background: var(--lx-color-bg-active);
+  color: var(--lx-color-brand);
+}
+
+.lx-dept-row__caret--placeholder {
+  visibility: hidden;
+}
+
+.lx-dept-row__main {
+  display: flex;
+  min-width: 0;
+  flex: 1;
+  flex-direction: column;
+  align-items: flex-start;
+  gap: 2px;
+  padding: 4px 2px;
+  text-align: left;
+}
+
+.lx-dept-row__name {
+  display: inline-flex;
+  align-items: center;
+  gap: 6px;
+}
+
+.lx-dept-row__name b {
+  font-size: var(--lx-font-size-sm);
+  font-weight: 500;
+  color: var(--lx-color-text-primary);
+}
+
+.lx-dept-row.is-selected .lx-dept-row__name b {
+  color: var(--lx-color-brand);
+  font-weight: 600;
+}
+
+.lx-dept-row__meta {
+  overflow: hidden;
+  max-width: 210px;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-tertiary);
+  text-overflow: ellipsis;
+  white-space: nowrap;
+}
+
+.lx-dept-row__count {
+  flex: 0 0 auto;
+  padding-right: 4px;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-secondary);
+  font-variant-numeric: tabular-nums;
+}
+
+/* ---------- 右侧详情 ---------- */
+
+.lx-dept-detail {
+  display: flex;
+  min-width: 0;
+  flex: 1;
+  flex-direction: column;
+  overflow: hidden;
+  border: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-lg);
+  background: var(--lx-color-bg-panel);
+  box-shadow: var(--lx-shadow-panel);
+}
+
+.lx-dept-detail__empty {
+  display: flex;
+  flex: 1;
+  align-items: center;
+  justify-content: center;
+}
+
+.lx-dept-detail__head {
+  display: flex;
+  flex: 0 0 auto;
+  align-items: center;
+  gap: var(--lx-space-4);
+  padding: var(--lx-space-4) var(--lx-space-5);
+  border-bottom: 1px solid var(--lx-color-border);
+}
+
+.lx-dept-detail__avatar {
+  display: inline-flex;
+  width: 44px;
+  height: 44px;
+  flex: 0 0 44px;
+  align-items: center;
+  justify-content: center;
+  border-radius: var(--lx-radius-md);
+  background: var(--lx-color-brand-soft);
+  color: var(--lx-color-brand);
+  font-size: var(--lx-font-size-lg);
+  font-weight: 600;
+}
+
+.lx-dept-detail__ident {
+  min-width: 0;
+  flex: 1;
+}
+
+.lx-dept-detail__name {
+  display: inline-flex;
+  align-items: center;
+  gap: var(--lx-space-2);
+}
+
+.lx-dept-detail__name h2 {
+  font-size: var(--lx-font-size-lg);
+  font-weight: 600;
+  line-height: 24px;
+  color: var(--lx-color-text-primary);
+}
+
+.lx-dept-detail__meta {
+  margin-top: 2px;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-secondary);
+  font-variant-numeric: tabular-nums;
+}
+
+.lx-dept-detail__actions {
+  display: flex;
+  flex: 0 0 auto;
+  gap: var(--lx-space-2);
+}
+
+.lx-dept-detail__readonly {
+  flex: 0 0 auto;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-tertiary);
+}
+
+.lx-dept-tag {
+  display: inline-flex;
+  height: 20px;
+  align-items: center;
+  padding: 0 6px;
+  border-radius: var(--lx-radius-sm);
+  background: var(--lx-color-bg-hover);
+  color: var(--lx-color-text-secondary);
+  font-size: 11px;
+  line-height: 20px;
+}
+
+.lx-dept-detail__body {
+  display: flex;
+  min-height: 0;
+  flex: 1;
+  flex-direction: column;
+  gap: var(--lx-space-6);
+  padding: var(--lx-space-5);
+  overflow-y: auto;
+}
+
+.lx-dept-detail__section {
+  display: flex;
+  flex-direction: column;
+  gap: var(--lx-space-3);
+}
+
+.lx-dept-detail__section-head {
+  display: flex;
+  align-items: center;
+  gap: var(--lx-space-2);
+}
+
+.lx-dept-detail__section-head > .semi-button {
+  margin-left: auto;
+}
+
+.lx-dept-detail__section-title {
+  font-size: var(--lx-font-size-sm);
+  font-weight: 600;
+  color: var(--lx-color-text-primary);
+}
+
+.lx-dept-notice {
+  padding: 9px 12px;
+  border-radius: var(--lx-radius-md);
+  background: color-mix(in srgb, var(--lx-color-warning) 10%, white);
+  color: color-mix(in srgb, var(--lx-color-warning) 78%, black);
+  font-size: var(--lx-font-size-xs);
+  line-height: 18px;
+}
+
+.lx-dept-detail__muted {
+  font-size: var(--lx-font-size-xs);
+  line-height: 18px;
+  color: var(--lx-color-text-tertiary);
+}
+
+.lx-dept-kv-grid {
+  display: grid;
+  grid-template-columns: repeat(2, minmax(0, 1fr));
+  gap: var(--lx-space-3) var(--lx-space-6);
+}
+
+.lx-dept-children {
+  display: flex;
+  flex-direction: column;
+  border: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-md);
+  overflow: hidden;
+}
+
+.lx-dept-children li + li .lx-dept-child-row {
+  border-top: 1px solid var(--lx-color-border);
+}
+
+.lx-dept-child-row {
+  display: flex;
+  width: 100%;
+  align-items: center;
+  gap: var(--lx-space-3);
+  padding: 10px var(--lx-space-4);
+  text-align: left;
+}
+
+.lx-dept-child-row:hover {
+  background: var(--lx-color-bg-hover);
+}
+
+.lx-dept-child-row__name {
+  display: inline-flex;
+  align-items: center;
+  gap: var(--lx-space-2);
+  font-size: var(--lx-font-size-sm);
+  color: var(--lx-color-text-primary);
+}
+
+.lx-dept-child-row__meta {
+  margin-left: auto;
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-tertiary);
+  font-variant-numeric: tabular-nums;
+}
+
+.lx-dept-edit__grid {
+  display: grid;
+  grid-template-columns: repeat(2, minmax(0, 1fr));
+  gap: var(--lx-space-4);
+}
+
+.lx-dept-edit__actions {
+  display: flex;
+  justify-content: flex-end;
+  gap: var(--lx-space-2);
+}
+
+.lx-dept-dialog {
+  display: flex;
+  flex-direction: column;
+  gap: var(--lx-space-3);
+}
+
+.lx-dept-dialog__context {
+  padding: 8px 12px;
+  border-radius: var(--lx-radius-md);
+  background: var(--lx-color-bg-subtle);
+  font-size: var(--lx-font-size-xs);
+  color: var(--lx-color-text-secondary);
+}
+
+.lx-dept-dialog__context b {
+  color: var(--lx-color-text-primary);
+  font-weight: 500;
+}
+
+.lx-dept-detail--loading {
+  justify-content: center;
+}
+
+/* ---------- 响应式：1280 / 1024 ---------- */
+
+@media (width <= 1280px) {
+  .lx-dept-tree {
+    width: 340px;
+    flex-basis: 340px;
+  }
+}
+
+@media (width <= 1080px) {
+  .lx-dept-tree {
+    width: 300px;
+    flex-basis: 300px;
+  }
+
+  .lx-dept-row__meta {
+    max-width: 160px;
+  }
+
+  .lx-dept-kv-grid,
+  .lx-dept-edit__grid {
+    grid-template-columns: minmax(0, 1fr);
+  }
+}

apps/web/src/styles/roles.css

@@ -21,6 +21,7 @@
   display: flex;
   flex: 0 0 auto;
   align-items: flex-start;
+  justify-content: space-between;
   gap: var(--lx-space-3);
 }
 
@@ -53,6 +54,7 @@
   flex: 0 0 auto;
   align-items: center;
   gap: var(--lx-space-2);
+  margin-left: auto;
 }
 
 .lx-roles__back {
@@ -218,8 +220,9 @@
 .lx-role-list__items {
   display: flex;
   flex-direction: column;
+  gap: 2px;
   margin: 0;
-  padding: 0;
+  padding: 6px 8px;
   list-style: none;
 }
 
@@ -227,20 +230,16 @@
   position: relative;
   display: flex;
   width: 100%;
-  min-height: 64px;
+  min-height: 60px;
   align-items: center;
   gap: 10px;
-  padding: 8px 10px 8px 14px;
+  padding: 8px 10px 8px 12px;
-  border-bottom: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-md);
   text-align: left;
   cursor: pointer;
   transition: background var(--lx-motion-fast) var(--lx-ease-out);
 }
 
-.lx-role-list__items li:last-child .lx-role-row {
-  border-bottom: none;
-}
-
 .lx-role-row:hover {
   background: var(--lx-color-bg-hover);
 }
@@ -250,9 +249,9 @@
   outline-offset: -2px;
 }
 
+/* 选中态：品牌浅底 + 品牌色标题（与侧栏导航同一套语言，不再画左侧竖条） */
 .lx-role-row.is-selected {
   background: var(--lx-color-brand-soft);
-  box-shadow: inset 2px 0 0 var(--lx-color-brand);
 }
 
 .lx-role-row__icon {
@@ -300,17 +299,16 @@
 
 .lx-role-row.is-selected .lx-role-row__name b {
   color: var(--lx-color-brand);
+  font-weight: 600;
 }
 
 .lx-role-row.is-disabled .lx-role-row__name b {
   color: var(--lx-color-text-secondary);
 }
 
+/* 块级 + ellipsis：角色编码与数据范围可能超宽，避免被侧栏裁掉半个字 */
 .lx-role-row__meta {
-  display: flex;
   overflow: hidden;
-  align-items: center;
-  gap: 4px;
   font-size: var(--lx-font-size-xs);
   line-height: 16px;
   color: var(--lx-color-text-secondary);
@@ -320,13 +318,14 @@
 }
 
 .lx-role-row__dot {
+  margin: 0 4px;
   color: var(--lx-color-border-strong);
 }
 
 .lx-role-row__side {
   display: flex;
-  width: 132px;
+  width: 112px;
-  flex: 0 0 132px;
+  flex: 0 0 112px;
   flex-direction: column;
   align-items: flex-end;
   gap: 4px;
@@ -709,25 +708,6 @@
   white-space: nowrap;
 }
 
-.lx-role-detail__foot {
-  display: flex;
-  height: 56px;
-  flex: 0 0 56px;
-  align-items: center;
-  justify-content: space-between;
-  gap: var(--lx-space-3);
-  padding: 0 18px;
-  border-top: 1px solid var(--lx-color-border);
-}
-
-.lx-role-detail__foot-note {
-  overflow: hidden;
-  font-size: var(--lx-font-size-xs);
-  color: var(--lx-color-text-tertiary);
-  text-overflow: ellipsis;
-  white-space: nowrap;
-}
-
 /* ---------- 角色模板（新建页左列） ---------- */
 
 .lx-role-templates {
@@ -773,13 +753,20 @@
   padding: var(--lx-space-4);
 }
 
+.lx-role-template-list {
+  display: flex;
+  flex-direction: column;
+  gap: 2px;
+  padding: 6px 8px;
+}
+
 .lx-role-template {
   display: flex;
   width: 100%;
   align-items: flex-start;
   gap: 10px;
-  padding: 10px 14px;
+  padding: 10px 12px;
-  border-bottom: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-md);
   text-align: left;
   transition: background var(--lx-motion-fast) var(--lx-ease-out);
 }
@@ -793,9 +780,9 @@
   outline-offset: -2px;
 }
 
+/* 选中态：品牌浅底 + 品牌色标题（与侧栏导航同一套语言，不再画左侧竖条） */
 .lx-role-template.is-active {
   background: var(--lx-color-brand-soft);
-  box-shadow: inset 2px 0 0 var(--lx-color-brand);
 }
 
 .lx-role-template__icon {
@@ -834,6 +821,7 @@
 
 .lx-role-template.is-active .lx-role-template__name {
   color: var(--lx-color-brand);
+  font-weight: 600;
 }
 
 .lx-role-template__desc {
@@ -1120,135 +1108,6 @@
   word-break: break-all;
 }
 
-/* ---------- 权限点目录抽屉 ---------- */
-
-.lx-role-catalog {
-  display: flex;
-  flex-direction: column;
-  gap: var(--lx-space-3);
-  padding-bottom: var(--lx-space-4);
-}
-
-.lx-role-catalog__sub {
-  font-size: var(--lx-font-size-xs);
-  line-height: 18px;
-  color: var(--lx-color-text-secondary);
-}
-
-.lx-role-catalog__module {
-  padding-bottom: 8px;
-  border-bottom: 1px solid var(--lx-color-border);
-}
-
-.lx-role-catalog__module:last-of-type {
-  border-bottom: none;
-}
-
-.lx-role-catalog__module-head {
-  display: flex;
-  align-items: center;
-  justify-content: space-between;
-  padding: 8px 0 4px;
-  font-size: var(--lx-font-size-sm);
-  font-weight: 600;
-  color: var(--lx-color-text-primary);
-}
-
-.lx-role-catalog__module-head span {
-  font-size: var(--lx-font-size-xs);
-  font-weight: 400;
-  color: var(--lx-color-text-tertiary);
-  font-variant-numeric: tabular-nums;
-}
-
-.lx-role-catalog__row {
-  display: flex;
-  align-items: flex-start;
-  gap: var(--lx-space-2);
-  padding: 7px 0;
-  border-bottom: 1px solid var(--lx-color-border);
-}
-
-.lx-role-catalog__row:last-child {
-  border-bottom: none;
-}
-
-.lx-role-catalog__check {
-  display: inline-flex;
-  width: 15px;
-  height: 15px;
-  flex: 0 0 15px;
-  align-items: center;
-  justify-content: center;
-  margin-top: 2px;
-  border: 1px solid var(--lx-color-border-strong);
-  border-radius: 3px;
-  color: var(--lx-color-on-brand);
-}
-
-.lx-role-catalog__row.is-granted .lx-role-catalog__check {
-  border-color: var(--lx-color-brand);
-  background: var(--lx-color-brand);
-}
-
-.lx-role-catalog__copy {
-  display: flex;
-  min-width: 0;
-  flex: 1;
-  flex-direction: column;
-  gap: 1px;
-}
-
-.lx-role-catalog__name {
-  display: flex;
-  align-items: center;
-  gap: 6px;
-  font-size: var(--lx-font-size-sm);
-  color: var(--lx-color-text-primary);
-}
-
-.lx-role-catalog__desc {
-  font-size: var(--lx-font-size-xs);
-  color: var(--lx-color-text-tertiary);
-}
-
-.lx-role-catalog__code {
-  flex: 0 0 auto;
-  padding-top: 2px;
-  font-family: var(--lx-font-mono);
-  font-size: 11px;
-  color: var(--lx-color-text-tertiary);
-  white-space: nowrap;
-}
-
-.lx-role-catalog__note {
-  display: flex;
-  align-items: flex-start;
-  gap: var(--lx-space-2);
-  padding: 10px 12px;
-  border-radius: var(--lx-radius-md);
-  background: var(--lx-color-bg-subtle);
-  font-size: var(--lx-font-size-xs);
-  line-height: 18px;
-  color: var(--lx-color-text-secondary);
-}
-
-.lx-role-catalog__foot {
-  display: flex;
-  width: 100%;
-  align-items: center;
-  justify-content: space-between;
-  font-size: var(--lx-font-size-xs);
-  color: var(--lx-color-text-tertiary);
-}
-
-.lx-role-catalog__empty {
-  padding: var(--lx-space-5);
-  font-size: var(--lx-font-size-xs);
-  color: var(--lx-color-text-tertiary);
-  text-align: center;
-}
-
 /* ---------- 响应式 ---------- */
 
 @media (width <= 1280px) {

apps/web/src/styles/users.css

@@ -1,4 +1,4 @@
-/* A1 · 用户与组织（方案 B：主从分栏 + 分屏登录） */
+/* A1 · 用户管理（方案 B：主从分栏 + 分屏登录） */
 
 /* ---------- 页面骨架 ---------- */
 
@@ -159,31 +159,29 @@
 .lx-user-list__items {
   display: flex;
   flex-direction: column;
+  gap: 2px;
+  padding: 6px 8px;
 }
 
 .lx-user-row {
   display: flex;
   width: 100%;
-  min-height: 64px;
+  min-height: 60px;
   align-items: center;
   gap: 10px;
-  padding: 8px var(--lx-space-4);
+  padding: 8px 12px;
-  border-bottom: 1px solid var(--lx-color-border);
+  border-radius: var(--lx-radius-md);
   text-align: left;
   transition: background var(--lx-motion-fast) var(--lx-ease-out);
 }
 
-.lx-user-row:last-child {
-  border-bottom: none;
-}
-
 .lx-user-row:hover {
   background: var(--lx-color-bg-hover);
 }
 
+/* 选中态：品牌浅底 + 品牌色标题（与侧栏导航同一套语言，不再画左侧竖条） */
 .lx-user-row.is-selected {
   background: var(--lx-color-brand-soft);
-  box-shadow: inset 2px 0 0 var(--lx-color-brand);
 }
 
 .lx-user-row__avatar {
@@ -224,6 +222,7 @@
 
 .lx-user-row.is-selected .lx-user-row__name {
   color: var(--lx-color-brand);
+  font-weight: 600;
 }
 
 .lx-user-row__phone {

dev.sh

@@ -8,6 +8,7 @@
 # 特性：
 #   · 启动前自动检测端口占用，占用则结束对应进程（可用 --no-kill 改为直接失败）
 #   · 后台启动 + 健康检查，返回后可用 logs/status/stop 管理
+#   · 不执行任何数据库迁移 / 种子 / 重置；已有账号密码不会被本脚本改动
 #   · 停止时按进程组结束，并兜底清理端口，避免遗留孤儿进程
 #   · api(3000) / web(5173) / worker(无端口)
 #
@@ -71,6 +72,9 @@ usage() {
   cat <<'EOF_USAGE'
 灵犀 · 开发机服务启动脚本（不启动 DB / Redis 容器）
 
+说明：本脚本只启停 api / web / worker，不执行迁移、seed 或 db:reset；
+      已有账号密码不会被改动。需要清库请显式运行 pnpm db:reset。
+
 用法：
   ./dev.sh                 启动服务并前台跟随运行日志（Ctrl+C 停止全部）
   ./dev.sh start           同上

docs/PRD/灵犀-信息流广告素材一站式生产平台PRD.md

@@ -652,13 +652,13 @@ flowchart LR
 
 #### 5.4.2　客户管理
 
-**行业与客户是资产划分的两级目录**：行业 = 客户的业务属性（电商 / 金融等），客户 = 行业下的具体服务对象。信息模块以「行业 → 客户」上下级菜单呈现，是全部资产与生产任务的根节点。
+**行业与客户是资产划分的两级目录**：行业本身为两级树（一级行业 = 业务属性，如电商 / 金融；二级行业 = 细分分类，如服饰鞋包 / 信贷），客户挂末级行业。信息模块以「行业树 → 客户」上下级菜单呈现，是全部资产与生产任务的根节点。
 
 最小集：客户名称 / 简称（**简称必填**，用于全部自动命名）、所属行业（绑定一个行业包，可申请客户级覆盖）、服务状态（在服务 / 暂停 / 结束）、内部负责人与客户侧对接人、交付偏好（命名习惯、目录结构、常用规格、素材禁忌）、客户资产包、自定义字段（分两层，见下）。
 
 - **自定义字段分两层**：基础信息字段由运营录入时自由追加键值对（如门店编号、内部产品代码），每客户 ≤ 10 个，**只用于检索与报表，永不进入生成**；需要进入生成或参与校核的字段走 5.4.9 审批（≤ 5 个）。
-- **唯一性**：行业名称全局唯一；客户名称在同一行业内唯一。
+- **唯一性**：一级行业名称全局唯一；二级行业名称在同一父级下唯一（不同一级行业下可重名）；客户名称在同一末级行业下唯一。
-- **不可跨行业移动**：客户必须归属一个行业，调整行业走「停用 + 新建」；删除行业前须校验其下无客户、无资产，否则只能停用。
+- **不可跨行业移动**：客户必须归属一个末级行业，调整行业走「停用 + 新建」；删除行业前须校验其下无子行业、无客户、无资产，否则只能停用；有启用中的子行业时禁止停用。
 - **新建客户时可套用行业资产包**：选行业 → 带出模板、场景、人物、提示词、卖点 → 替换为客户 Logo 与警示语。这是"新客户冷启动 ≤ 1 个工作日"的落地方式。
 - **客户组**：把客户按行业 / 团队 / 服务等级分组；客户组是批量授权与数据范围的最小单位，避免逐个客户分配权限（见 5.4.3）。
 - 客户暂停时只读，不能发起新生成；结束时全部只读，资产转"只读资产"。
@@ -785,9 +785,10 @@ flowchart LR
 | 脚本方向 | 口播 / 剧情 / 测评 / 种草 / 情景…，可按行业收窄 |
 | 情绪与风格 | 亲和 / 专业 / 激情 / 幽默 / 悬念 |
 | 人群标签 | 年龄 / 性别 / 身份 / 消费力，可扩展 |
-| 行业二级 | 电商 → 服饰鞋包 / 美妆个护…；金融 → 信贷 / 保险 / 理财 |
 | 素材形态 | 展示 / 口播 / 剧情 / 图文动效 / 信息图 |
 
+> 注：「行业二级」不再作为字典项，改由 `industries` 两级行业树承载（ADR-002）；其余字典口径不变。
+
 **变更规则**：字典变更**只影响新数据，历史数据保留快照**；否则改一次字典，历史统计全部失真。
 
 **通用枚举模型**：所有字典共用一张枚举表（类型 + 编码 + 名称 + 父编码 + 所属行业 + 排序 + 启用），一张表同时承载行业二级树与受控词表；编码不可改、名称可改；按行业作用域继承——查询取「本行业 + 父行业 + 通用」三层合并，行业包只覆盖差异项。
@@ -948,7 +949,7 @@ flowchart LR
 | R-17 | 超级管理员保护 | 超管角色不可删改停用；授予超管须二次确认并审计；建议 ≤ 2 人 |
 | R-18 | 职责互斥 | 生成与审核、行业包编辑与发布、字段申请与审批不可同属一个角色（超级管理员除外） |
 | R-19 | 视频方向与脚本方向边界 | 脚本方向决定"说什么"（钩子与结构），视频方向决定"怎么呈现"（口播 / 剧情 / 产品展示）；二者并列、不合并 |
-| R-20 | 行业 / 客户目录 | 行业是客户的业务属性，两级目录为全部资产的归属根节点；客户不可跨行业移动，行业名称全局唯一、客户名称同一行业内唯一 |
+| R-20 | 行业 / 客户目录 | 行业本身为两级树（一级行业 → 二级行业），客户挂末级行业；行业与客户构成资产归属的两级目录；客户不可跨行业移动，一级行业名称全局唯一、二级行业名称在同一父级下唯一、客户名称在同一末级行业下唯一 |
 | R-21 | 脚本编号唯一 | 过审入库时按 `客户编码-YYMMDD+序号` 原子分配；草稿不占号；编号一经分配不重用、不可改 |
 | R-22 | 客户审核链接安全 | 免登录链接须签名 + 有效期 + 限范围（只读 / 可改稿）；链接可随时作废；改稿保留原稿快照与操作人 |
 | R-23 | 提示词与模型配置版本化 | 保存即快照、可回滚；任务创建时记录所用版本号，事后可复现「当时为什么生成成这样」 |

docs/adr/ADR-002-两级行业目录.md

@@ -0,0 +1,126 @@
+# ADR-002　行业目录：由单层改为两级树，客户挂末级行业
+
+| 项 | 内容 |
+| --- | --- |
+| 状态 | 已接受（2026-11-03，用户确认 A3 口径） |
+| 决策人 | 产品 / 技术负责人（用户） |
+| 记录人 | 工程 Lead |
+| 关联 | 开发计划 V0.1 §6.4 A3、§7.4、§12.1 M0 DoD、附录 C；PRD V1.6 §5.4.2 / §5.4.5、R-20；技术架构 V0.4 §5.3 / §5.4.1 / §6.3.2；ADR-001 |
+| 影响范围 | `client` 模块、`industry` 模块（行业包绑定）、`catalog` / `script` / `media` / `asset` 的行业维度、数据范围与统计报表、A4 字典口径、开发计划与 PRD/架构文档 |
+
+## 背景
+
+PRD R-20 与技术架构 §5.3 均把 `industries` 描述为**单层行业目录**（「行业 = 客户的业务属性」，名称全局唯一），「行业二级（电商 → 服饰鞋包 / 美妆个护）」在 PRD §5.4.5 中作为 A4 字典项处理；开发计划 §6.4 A3-BE-01 也按单层 `industries` 描述。
+
+A3 开卡前用户确认：行业目录需要**两级树**（一级行业 → 二级行业），客户归属到末级行业。该口径与既有文档冲突，且影响客户归属、行业包匹配、数据范围、统计与 A4 字典边界，属于 AGENTS §0.4 要求先提 ADR 的决策。
+
+## 决策
+
+### D1　行业为两级树，最多两级
+
+`industries` 表增加：
+
+| 字段 | 类型 | 说明 |
+| --- | --- | --- |
+| `parent_id` | ulid FK → industries，可空 | 一级行业为空；二级行业指向一级行业 |
+| `level` | smallint | 1 / 2；由服务端按 `parent_id` 推导并校验 |
+| `sort_order` | int | 同级排序，默认 10 |
+| `status` | varchar | 启用 / 停用 |
+| `remark` | varchar(200) | 备注 |
+
+约束：
+
+- 仅允许两级；二级行业下不可再建子行业（应用层校验 + 数据库可选触发器兜底）。
+- 一级行业 `parent_id IS NULL AND level = 1`；二级行业 `parent_id NOT NULL AND level = 2`。
+- 客户只挂末级行业，详见 D2。
+
+### D2　客户挂末级行业，行业包按祖先回退
+
+- 客户 `industry_id` 指向**末级行业**：有子行业的一级行业不可被客户选择；一级行业无子行业时可直接选择。
+- 客户创建后不可跨行业移动；调整行业走「停用 + 新建」（PRD R-20 原口径不变）。
+- 行业包匹配按「精确行业 → 一级行业 → 默认」回退（B0 落地）；行业顾问/行业指南同样按「二级 → 一级 → default → 内置准则」匹配（PRD §5.4.7 / §7.x）。
+- 行业级资产包、行业级字段覆盖等按「客户所属末级行业 → 一级行业」继承。
+
+### D3　行业名称唯一性：一级全局唯一 + 二级同父唯一
+
+- 一级行业名称全局唯一。
+- 二级行业名称在同一 `parent_id` 下唯一；不同一级行业下允许重名（如「其他」）。
+- 客户名称仍在同一末级行业下唯一（`(industry_id, name)` 唯一，原口径不变）。
+
+### D4　删除与停用：只停用 + 引用保护
+
+- 删除：无子行业、无客户、无资产时才可删除；否则只能停用。
+- 停用：有启用中的子行业时禁止停用，提示先处理子级；有客户时允许停用，停用后新建客户不可选该行业，已有客户数据不受影响。
+- 停用一级行业不级联停用子级；需逐级处理，避免一次操作影响面过大。
+
+### D5　权限复用现有 30 个权限点
+
+A3 行业管理不新增权限点：
+
+- 查看：`customer:read`；写（新建 / 编辑 / 停用 / 删除）：`customer:manage`。
+- 开发计划附录 C 写的 `industry_pack:view` 在 A2 定稿的 30 个权限点中不存在，按本 ADR 回写为 `customer:read`；`industry:manage` 仍表示行业包编辑（B0）。
+
+### D6　「行业二级」从 A4 字典中移除
+
+PRD §5.4.5 的「行业二级」字典项改由 `industries` 两级树承载；A4 字典保留其他受控词表。A4-BE-01 的「三层合并（本行业 + 父行业 + 通用）」中的「行业作用域」按两级树的祖先链解释。
+
+## 备选方案
+
+| 方案 | 结论 | 原因 |
+| --- | --- | --- |
+| 保持单层行业（PRD/架构原文） | 未采用 | 用户明确要求两级；单层无法表达「电商 → 服饰鞋包」的行业分类 |
+| 单层落地 + 预留 `parent_id` | 未采用 | 本期 UI 与客户选择就要两级联动，预留字段会造成前后端口径分叉 |
+| 行业二级放 A4 字典 | 未采用 | 字典项没有行业归属/状态/引用保护，且客户 `industry_id` 无法稳定指向二级；A3 就需要行业树维护 |
+| **两级树 + 客户挂末级（本 ADR）** | 采用 | 与用户口径一致；行业包按祖先回退，保留单层时期的继承语义 |
+
+## 后果
+
+### 正面
+
+- 行业分类可表达一级/二级，客户归属更精确；行业包可在任一级配置并向下继承。
+- 行业二级不再依赖 A4 字典，A3 即可交付完整行业树维护。
+- 权限点不新增，复用 A2 定稿目录，治理成本低。
+
+### 负面 / 代价
+
+- 与 PRD R-20、技术架构 `industries`、开发计划 A3/A4/M0 DoD 的原文冲突，必须同步修订，否则文档与实现不一致。
+- 客户归属校验从「行业存在」升级为「行业存在且为末级」，A2 `CustomerDirectory` 与数据范围解析需按末级行业返回客户。
+- 行业统计、报表、行业包匹配需处理祖先链，查询复杂度上升。
+- 历史数据若已按单层行业写入（当前本地库无行业数据），需 `parent_id` 置空并标记为一级行业；A3 首次建表，不涉及存量迁移。
+
+### 迁移 / 兼容策略
+
+A3 首次创建 `industries` 表即按两级结构落地，采用 expand → migrate → contract：
+
+1. 建表含 `parent_id` / `level` / `sort_order` / `status` / `remark`；
+2. 迁移脚本对存量行业（如有）设 `parent_id = NULL, level = 1`；
+3. 应用层先写 `level`，后续若需严格约束再补触发器 / 检查约束；
+4. 回滚：删除新增列即可回到单层语义（客户 `industry_id` 仍指向原行业）。
+
+## 待办 / 回写清单
+
+| 文件 | 章节 | 需要改成什么 |
+| --- | --- | --- |
+| `docs/PRD/灵犀-信息流广告素材一站式生产平台PRD.md` | R-20 | 明确行业两级树、客户挂末级、一级全局唯一 / 二级同父唯一 |
+| 同上 | §5.4.2 | 客户所属行业改为末级行业；补充两级树与停用/删除规则 |
+| 同上 | §5.4.5 | 「行业二级」从字典表移除，注明由 `industries` 两级树承载 |
+| 同上 | §5.4.7 / §7.x 行业指南 | 明确「二级 → 一级 → default」回退 |
+| `docs/技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md` | §5.3 表清单 | `industries` 增加 `parent_id` / `level`，约束改为「最多两级、一级全局唯一、二级同父唯一」 |
+| 同上 | §5.4.1 `customers` | `industry_id` 指向末级行业；补充「客户不可挂有子行业的一级行业」 |
+| 同上 | §6.3.2 | 行业接口权限改为 `customer:read` / `customer:manage`；补充两级树与删除/停用校验 |
+| `docs/开发计划/灵犀_信息流素材生产平台_开发计划_V0.1.md` | §6.4 A3-BE-01 | 改为两级行业树；删除/停用规则按 ADR-002 D4 |
+| 同上 | §7.4 | 页面口径补充「一级/二级树、客户挂末级」 |
+| 同上 | §12.1 M0 DoD | 「行业两级」改为「行业两级树（一级 → 二级），客户挂末级」 |
+| 同上 | 附录 C | `/system/industries` 权限改为 `customer:read` / `customer:manage` |
+| `docs/开发计划/灵犀_A2角色权限与数据范围_实施报告_V0.1.md` | §5 遗留 1 | 注明 A3 接入真实客户目录时按末级行业返回客户 |
+| `README.md` / `AGENTS.md` | 文档索引 / 事实基线 | 视需要补充 ADR-002 与行业口径变更 |
+
+> 文档同步按 AGENTS §0.4「先改文档，再改代码」执行；本 ADR 先于 A3 后端实现落地。
+
+## 关联
+
+- [ADR-001 权限点目录与六类数据范围](ADR-001-权限点目录与六类数据范围.md)
+- 开发计划 V0.1 §6.4 A3、§7.4、§12.1
+- PRD V1.6 R-20、§5.4.2、§5.4.5
+- 技术架构 V0.4 §5.3、§5.4.1、§6.3.2
+- 前端原型：`design/a3-ui-v1/`（三套候选，待用户选择）

docs/adr/README.md

@@ -6,6 +6,7 @@
 | 编号 | 决策 | 状态 | 日期 | 关联 |
 | --- | --- | --- | --- | --- |
 | [ADR-001](ADR-001-权限点目录与六类数据范围.md) | 角色权限模型：权限点目录保留 `read/write` 只增不改、特殊权限五项 6 编码、SoD 三对互斥、六类数据范围全链路 + `CustomerDirectory` 端口、超管隐式全集、A2 审计先结构化日志 | 已接受 | 2026-11-03 | A2 / A3 / DP-14 |
+| [ADR-002](ADR-002-两级行业目录.md) | 行业目录由单层改为两级树（一级 → 二级），客户挂末级行业，一级全局唯一 / 二级同父唯一，只停用 + 引用保护，「行业二级」从 A4 字典移除 | 已接受 | 2026-11-03 | A3 / A4 / B0 |
 
 ## 新增流程
 

docs/工程规范/01-Git规范.md

@@ -21,7 +21,7 @@
 
 - `GIT-01` 所有提交直接基于最新 `main`；提交前先 `git pull --ff-only`，避免落后。
 - `GIT-02` 禁止创建并推送任何非 `main` 分支；确需本地验证时可临时创建，但不得推送，完成后立即删除。
-- `GIT-03` 允许直接 push `main`；推送前必须通过本地门禁（`format:check`、`lint`、`typecheck`、`test`），推送后立即确认 CI。
+- `GIT-03` 允许直接 push `main`；推送前必须通过本地门禁（`format:check`、`lint`、`typecheck`、`test`，完整链路用 `pnpm ci:local`）。**远端 Gitea 未部署 runner，线上 CI 不可用，推送后不等待远端 CI**。
 - `GIT-04` 禁止 force push `main`；禁止 Merge commit；`main` 必须保持线性。
 
 ## 2　提交信息（Conventional Commits 1.0）
@@ -134,4 +134,4 @@ export default {
 - [ ] 提交粒度单一，无无关文件
 - [ ] 无 `.env` / 密钥 / 大文件
 - [ ] 提交说明含背景 / 影响面 / 回滚方式 / 验证证据
-- [ ] 本地门禁全绿，已 push `main` 并确认 CI
+- [ ] 本地门禁全绿（必要时 `pnpm ci:local`），已 push `main`；远端无 CI，无需等待

docs/工程规范/06-测试与CI规范.md

@@ -2,10 +2,11 @@
 
 | 项 | 内容 |
 | --- | --- |
-| 文档版本 | V1.0（2026-11-02） |
+| 文档版本 | V1.1（2026-11-04） |
 | 依据 | 技术架构 §10.4（测试策略）、§4.6（CI/CD）、§4.1.1（本地环境） |
 | 适用范围 | 全仓库 |
 | 强制级别 | 强制 |
+| 远端 CI | **不启用**：Gitea 无 runner，CI 只本地执行 |
 
 ---
 
@@ -14,15 +15,15 @@
 | 层级 | 工具 | 范围 | 运行时机 |
 | --- | --- | --- | --- |
 | 单元 | Vitest | Service、工具函数、状态机、命名 / 表单引擎 | 每次提交（CI + 本地） |
-| 集成 | Vitest + Testcontainers（PG 18 / Redis 7.4 / MinIO） | Repository、队列、迁移、事务 | 每次 push `main`（CI） |
+| 集成 | Vitest + Testcontainers（PG 18 / Redis 7.4 / MinIO） | Repository、队列、迁移、事务 | 每次推送前本地 `pnpm ci:local` |
-| 契约 | OpenAPI + `oasdiff` | 接口兼容性 | 每次 push `main` |
+| 契约 | OpenAPI + `oasdiff` | 接口兼容性 | 每次推送前本地 `pnpm ci:local` |
 | E2E | Playwright | 主链路（登录 → 生成 → 预览 → 勾选 → 导出） | 主干 + 发布前 |
 | 性能 | k6 | 列表 / 任务提交 / SSE | 发布前（仅 staging） |
 | 视觉回归 | 图片像素比对 | PSD 合成产物 | 改动 `packages/render` 时 |
 
 - `TST-01` 单测与源码同目录，命名 `<name>.spec.ts`；集成 `*.int.spec.ts`；E2E 放 `e2e/`。
 - `TST-02` 关键包（`shared` / `form-engine` / `render` / `ai-sdk`）行覆盖率 **≥ 70%**；整体基线只升不降。
-- `TST-03` 禁止提交 `.skip` / `.only`；CI 检测到即失败。
+- `TST-03` 禁止提交 `.skip` / `.only`；本地 `pnpm ci:local` 检测到即失败。
 - `TST-04` 禁止依赖执行顺序；每个测试自建数据、自清理（用独立 `customer_id` 前缀）。
 
 ---
@@ -46,7 +47,7 @@
 
 ## 3　测试数据与环境
 
-- `TST-15` 禁止连接生产库 / 生产对象存储；CI 用 Testcontainers 起同版本依赖。
+- `TST-15` 禁止连接生产库 / 生产对象存储；本地 CI 用 Testcontainers / 本地容器起同版本依赖。
 - `TST-16` 测试数据用 factory 构造，禁止依赖线上导出数据。
 - `TST-17` 测试内置时钟可注入（`clock` 包），禁止 `new Date()` 直接断言时间。
 - `TST-18` AI 调用在测试中一律 mock Provider，**禁止**真实外网调用（防止费用与不稳定）。
@@ -54,7 +55,7 @@
 
 ---
 
-## 4　CI 流水线
+## 4　本地 CI 流水线（远端不跑 CI）
 
 ```
 install --frozen-lockfile
@@ -64,6 +65,11 @@ install --frozen-lockfile
   → e2e（main）→ 镜像构建 + 漏洞扫描
 ```
 
+> **强制规则（2026-11-04 确认）**：远端自建 Gitea **未部署 Actions runner，线上 CI 不可用**。所有 CI 一律在本地执行：
+> - 推送前运行 `pnpm ci:local`（完整链路）或至少 `pnpm format:check && pnpm lint && pnpm typecheck && pnpm test`；
+> - `.gitea/workflows/ci.yml` 仅供本地参考 / 手动触发，**不随 push 自动运行**；
+> - 禁止在推送后等待远端 CI、禁止以「远端 CI 会在后续跑」为由跳过本地门禁。
+
 | 阶段 | 阻断条件 |
 | --- | --- |
 | 安装 | lock 文件与 `package.json` 不一致 |
@@ -114,7 +120,7 @@ staging 部署 → 冒烟（登录 / 生成 / 预览 / 导出）
 - [ ] 端点有权限三态用例，客户隔离用例存在
 - [ ] 状态机非法迁移、幂等、成本前置已覆盖
 - [ ] 集成测试用 Testcontainers，无外网依赖
-- [ ] CI 全绿且未使用豁免
+- [ ] 本地 `pnpm ci:local` 全绿且未使用豁免（远端无 runner）
 - [ ] 迁移可回滚，staging 已演练
 - [ ] 未完成功能藏开关，开关有清理期限
 - [ ] 发布记录与回滚预案已写

docs/工程规范/07-CodeReview与PR规范.md

@@ -101,7 +101,7 @@
 
 同时满足才可推送：
 
-1. 本地门禁全绿；推送后 CI 全绿（含契约与集成），无豁免。
+1. 本地门禁全绿（含契约与集成，必要时 `pnpm ci:local`）；远端 Gitea 无 runner，不等待线上 CI，无豁免。
 2. Review 通过，blocking 意见全部解决。
 3. 文档同步：PRD 规则编号、技术架构、OpenAPI、本目录细则（如涉及）。
 4. 迁移可回滚，或在描述说明为何不可回滚与前向修复方案。
@@ -113,7 +113,7 @@
 ## 5　推送与推送后
 
 - `CR-08` 推送前完成本地门禁（`format:check` / `lint` / `typecheck` / `test`）；推送即进入主干，不再有 Squash 合并环节。
-- `CR-09` 直接 `git push origin main`；禁止 force push、禁止 Merge commit；推送后 15 分钟内确认 CI 与错误率。
+- `CR-09` 直接 `git push origin main`；禁止 force push、禁止 Merge commit；推送前确认 `pnpm ci:local` 全绿，推送后不等待远端 CI（远端无 runner）。
 - `CR-10` 推送后发现缺陷：优先以新提交前向修复；影响面大时按回滚预案执行（回滚也用新提交，不回写历史），并补一次复盘（写 `docs/releases/` 或 issue）。
 - `CR-11` 禁止「先推后补测试 / 补文档」作为常态；紧急修复须 24 小时内以新提交补齐，并在提交说明记录。
 

docs/工程规范/11-前端路由与目录规范.md

@@ -2,7 +2,7 @@
 
 | 项 | 内容 |
 | --- | --- |
-| 文档版本 | V1.0（2026-11-03） |
+| 文档版本 | V1.1（2026-11-03） |
 | 依据 | 技术架构 §6 / §10、[04 · API 与路由规范](04-API与路由规范.md) §8、`AGENTS.md` §5 |
 | 适用范围 | `apps/web` 全部页面路由、导航配置与页面目录 |
 | 强制级别 | 强制 |
@@ -63,7 +63,7 @@ apps/web/src/pages/
 ├─ assets/                    # 资产（对应 /assets）
 ├─ delivery/                  # 交付（对应 /delivery）
 ├─ system/                    # 管理中心（对应 /system）
-│  └─ users/                  # 用户与组织（对应 /system/users）
+│  └─ users/                  # 用户管理（对应 /system/users）
 │     ├─ UsersPage.tsx
 │     ├─ UserNewPage.tsx
 │     ├─ UserListPanel.tsx
@@ -116,10 +116,11 @@ apps/web/src/pages/
 | 素材 | `/material/image-compose`、`/material/video`、`/material/tasks`、`/material/quick-review`、`/material/preview` |
 | 资产 | `/assets/library`、`/assets/templates`、`/assets/pools`、`/assets/prompts` |
 | 交付 | `/delivery/export`、`/delivery/records`、`/delivery/manifests` |
-| 管理中心 | `/system/users`、`/system/roles`、`/system/customers`、`/system/industries`、`/system/dicts`、`/system/audit-logs`、`/system/ai`、`/system/settings`、`/system/industry-packs`、`/system/forms`、`/system/customer-fields`、`/system/compliance` |
+| 管理中心 | `/system/users`、`/system/departments`、`/system/roles`、`/system/customers`、`/system/industries`、`/system/dicts`、`/system/audit-logs`、`/system/ai`、`/system/settings`、`/system/industry-packs`、`/system/forms`、`/system/customer-fields`、`/system/compliance` |
 
 ## 7　修订记录
 
 | 版本 | 日期 | 变更 |
 | --- | --- | --- |
 | V1.0 | 2026-11-03 | 初版：模块表、路径语法、目录映射、路由注册、旧链重定向与检查清单；管理中心由「平台」改名，A1 用户页迁移至 `/system/users` 与 `pages/system/users/` |
+| V1.1 | 2026-11-03 | 管理中心补充部门管理 `/system/departments`（`pages/system/departments/`），作为 A1 组织架构补强 |

docs/开发计划/灵犀_A1身份认证与用户管理_实施报告_V0.1.md

@@ -19,8 +19,10 @@
 | A1-BE-03 | Jwt → Permission → SpecialPermission → Scope 守卫链、`@Audit` 与请求上下文 | ✅（Scope 骨架） |
 | A1-BE-04 | `/me` 用户 / 角色 / 权限 / 数据范围 / 可见客户；权限即时生效 | ✅（dataScope 仅 all / 本部门及下级，六类留 A2） |
 | A1-FE-01 | 登录页、token 存储刷新、登出、过期跳转、路由回跳 | ✅ |
-| A1-FE-02 | 用户列表（游标分页 / 筛选 / 排序）、新建 / 编辑、停用确认、部门树、角色多选、客户转交入口 | ✅ |
+| A1-FE-02 | 用户列表（游标分页 / 筛选 / 排序）、新建 / 编辑、停用确认、部门筛选、角色多选、客户转交入口 | ✅ |
 | A1-FE-03 | `/me` 缓存、`usePermission` / `<Can>`、路由与按钮级控制、403 页 | ✅ |
+| A1-BE-05 | 部门管理补强：树（含停用）、新建 / 改名 / 负责人 / 排序、停用 / 启用、停用拦截 | ✅（2026-11-03 补强） |
+| A1-FE-04 | 部门管理页 `/system/departments`：两级树 + 详情/编辑 + 停用启用确认 | ✅（2026-11-03 补强） |
 | A1-QA-01 | 登录 / 刷新 / 登出 / 停用 / 角色变更 / 越权 6 类用例 | ✅（接口 int + 浏览器 e2e） |
 
 口径确认（用户拍板）：初始密码由管理员设定、首次登录强制修改；手机号列表掩码、详情全号仅 `user:manage` 可见；路由按开发计划附录 C 使用 `/system/users`（2026-11-03 路由规范调整后）。
@@ -31,7 +33,7 @@
 
 ### 2.1 契约（`packages/shared`）
 
-- 新增 `src/schemas/identity.ts`（+ spec）：`UserSummary`（`phoneMasked`，永不含全号）、`UserDetail`（`phone?` 仅授权时返回）、`UserListQuery`（`cursor/limit/keyword/department_id/role_id/status/sort/order`）、`CreateUserInput`、`UpdateUserInput`、`DisableUserInput`、`TransferCustomersInput`、`LoginInput`、`RefreshInput`、`LoginResponse = tokenPair + me`、`MeResponse`、`DepartmentNode`、`RoleSummary`。
+- 新增 `src/schemas/identity.ts`（+ spec）：`UserSummary`（`phoneMasked`，永不含全号）、`UserDetail`（`phone?` 仅授权时返回）、`UserListQuery`（`cursor/limit/keyword/department_id/role_id/status/sort/order`）、`CreateUserInput`、`UpdateUserInput`、`DisableUserInput`、`TransferCustomersInput`、`LoginInput`、`RefreshInput`、`LoginResponse = tokenPair + me`、`MeResponse`、`DepartmentNode`（`status / sortOrder / memberCount / directMemberCount`）、`CreateDepartmentInput`、`UpdateDepartmentInput`、`DepartmentTreeQuery`、`RoleSummary`。
 - `permissions.ts` 新增 `USER_VIEW = 'user:view'`；保留 `USER_MANAGE`。
 - 写 body camelCase、query snake_case；写接口 `.strict()`；错误码沿用 A0 统一表。
 
@@ -41,7 +43,8 @@
 - 迁移：`prisma/migrations/20261102143519_a1_identity`（expand）：`departments`、`users`、`roles`、`user_roles`、`role_permissions`、`refresh_tokens`。
 - 种子（幂等）：8 角色 + 角色权限映射、3 个一级部门 + 6 个小组、11 个用户（`admin` 超管 + 10 位示例成员），统一初始密码 `lingxi2026`、`must_change_password=true`。
 - identity 模块（`apps/api/src/modules/identity`）：
-  - `POST /auth/login|refresh|logout|change-password`、`GET /me`、`GET/POST /users`、`GET/PATCH /users/{id}`、`POST /users/{id}/disable|enable|transfer-customers`、`GET /departments/tree`、`POST/PATCH /departments`、`GET /roles`。
+  - `POST /auth/login|refresh|logout|change-password`、`GET /me`、`GET/POST /users`、`GET/PATCH /users/{id}`、`POST /users/{id}/disable|enable|transfer-customers`、`GET /departments/tree?include_disabled=`、`POST/PATCH /departments`、`POST /departments/{id}/disable|enable`、`GET /roles`。
+  - 部门：两级组织树；新建 / 改名 / 负责人 / 排序；只停用不删除；有在职成员、启用中的下级小组或下级在职成员时禁止停用（42201 带数量）；启用时上级必须启用；负责人必须是启用用户。
   - refresh token 旋转：jti + token_hash + family，旧 token 原子吊销；重放整族吊销。
   - 登录失败 Redis 计数，达阈值锁定 15 分钟（42901）。
   - 权限每请求从 DB 解析，角色变更下一次请求生效。
@@ -57,6 +60,7 @@
 - 登录：方案 B 左右分屏（左 560 品牌 + 能力 + CSS 规格缩略，右表单卡）；真实 `POST /auth/login`；错误 / loading / 锁定态；首次登录强改在登录页内完成，成功后清会话要求用新密码重登。
 - 用户列表 / 详情：左 400 列表 + 右 760 详情（基本资料 / 角色权限 / 负责客户 / 登录与安全 / 操作记录）；搜索、部门、角色、状态、排序、游标分页；停用 / 启用 / 客户转交 / 调整角色 / 超管授予均「对象卡 → 后果 → 勾选」二次确认；编辑资料弹窗；空 / 加载 / 错误三态；1024 / 1280 适配。
 - 新建用户：单栏三段（账号信息 / 组织与角色 / 初始设置），Semi Form + 共享 Zod 同源校验，部门两级联动、角色多选、超管二次确认。
+- 部门管理（补强）：`/system/departments`，左两级组织树（人数 / 负责人 / 状态、显示已停用、`?id=` 选中）+ 右详情/内联编辑（名称、上级只读、负责人、排序、直属/含下级人数、下级小组）；新建部门/小组、停用/启用二次确认；无 `user:manage` 只读；树/表单/接口封装均有单测。
 - 样式：`--lx-*` token + Semi 组件 + `styles/users.css`；未引入其他组件库/图标库。
 
 ### 2.4 测试（`e2e`）
@@ -64,6 +68,13 @@
 - `e2e/a1-identity.spec.ts`：6 条浏览器端到端用例（`A1_E2E=1` 门控，CI 无依赖时 skip），真实 API + 真实 PG/Redis；测试数据自建自清。
 - `e2e/README.md`：运行前置、环境变量、CORS 说明。
 
+### 2.5  A1 补强：部门管理（2026-11-03）
+
+- **口径**：独立页面 `/system/departments`；只停用不删除；有在职成员 / 启用中的下级小组 / 下级在职成员时禁止停用；负责人/排序可改；上级关系创建后不可移动；权限复用 `user:view` / `user:manage`，不新增权限点。
+- **后端**：`GET /departments/tree?include_disabled`、`POST/PATCH /departments`、`POST /departments/{id}/disable|enable`；无 DELETE；`@Audit` 覆盖写操作；成员统计只算在职。
+- **前端**：管理中心新增「部门管理」；两级树 + 详情/编辑 + 新建/停用启用确认；停用前本地预判 + 服务端文案兜底。
+- **测试**：shared 契约（节点字段/新建/更新 strict）；api 单测 + int 覆盖两级/重名/负责人/三类停用拦截/启用联动/DELETE 404；web 单测覆盖树、约束、表单、接口封装；真实账号 + 真实 API 手工联调通过（新建部门/小组、改名、停用空小组、重名提示、截图 `70-departments.png`）。
+
 ---
 
 ## 3　验证结果
@@ -73,10 +84,11 @@
 | 格式 | `pnpm format:check` | ✅ |
 | Lint | `pnpm lint` | ✅ 0 warning |
 | 类型 | `pnpm typecheck` | ✅ 10/10 tasks |
-| 单测 | `pnpm test` | ✅ shared 95 / api 60 / web 55，共 210 |
+| 单测 | `pnpm test` | ✅ shared 121 / api 90 / web 120，共 331 |
-| 集成 | `pnpm test:int` | ✅ 2 files / 7 tests（真实 PG + Redis） |
+| 集成 | `pnpm test:int` | ✅ 4 files / 33 tests（真实 PG + Redis，含部门 6 例） |
-| OpenAPI | `pnpm openapi:export` | ✅ 新增 14 条 identity 路径，`apps/web/src/api/generated/openapi.d.ts` 已更新 |
+| OpenAPI | `pnpm openapi:export` | ✅ identity 路径（含部门 5 条）导出，`apps/web/src/api/generated/openapi.d.ts` 已更新 |
 | 浏览器 e2e | `A1_E2E=1 pnpm exec playwright test e2e/a1-identity.spec.ts` | ✅ 6/6（登录+强改、刷新旋转、登出、停用、角色变更、越权 403） |
+| 部门管理联调 | 真实 API + 浏览器（jiang.lan） | ✅ 新建一级/小组、改名、停用空小组、重名 40903、树/详情/停用确认均正常 |
 
 联调截图：`design/a1-ui-v1/shots/impl/`（登录、强改、用户列表、详情、角色 Tab、停用弹窗、命中真实接口）；e2e 截图：`design/a1-ui-v1/shots/impl/e2e/`。
 
@@ -86,13 +98,15 @@
 
 ```bash
 pnpm check:dev          # 确认 PG 5432 / Redis 6379
-pnpm db:reset           # 迁移 + 种子（admin / lingxi2026，首次登录须改密）
+pnpm db:init            # 首次/迁移后：migrate deploy + 幂等种子（不重置数据、不改已有密码）
-pnpm dev                # API :3000 + Web :5173
+pnpm dev                # API :3000 + Web :5173（日常启动不需要任何 DB 命令）
 # 浏览器打开 http://127.0.0.1:5173/login
 ```
 
 种子账号：`admin`（超级管理员）；示例成员 `chen.mo` / `lin.qing` / `zhou.an` / `zhao.yinuo` / `gao.cen` / `su.he` / `shen.zhiyuan` / `jiang.lan`；停用示例 `tang.jia` / `he.an`。初始密码统一 `lingxi2026`，首次登录强制修改。
 
+> 只有需要清空本地库时才执行 `ALLOW_DB_RESET=1 pnpm db:reset`（默认被拦截；会重建并恢复种子密码）。`./dev.sh` / `pnpm dev` / `pnpm db:init` 不会重置已有账号密码；e2e 会改写 actor 密码，请使用专用账号/测试库。
+
 ---
 
 ## 5　已知差异与遗留
@@ -109,6 +123,8 @@ pnpm dev                # API :3000 + Web :5173
 | 8 | CORS / e2e | API `WEB_ORIGIN` 仅允许 `http://127.0.0.1:5173`；e2e 跑在 dev 5173。若改用 preview 4173，需把该 origin 加进 `WEB_ORIGIN`。 |
 | 9 | 本地账号状态 | 联调过程中曾修改本地 admin/jiang.lan 口令并触发锁定；交付前已 `pnpm db:reset` 恢复种子（`lingxi2026`）。 |
 | 10 | 客户转交必填 | PRD 要求离职停用前必须转交名下客户；当前因 A3 未落地，停用弹窗的转交为可选项，A3 之后应收紧为有客户时必填。 |
+| 11 | 部门管理 e2e | 部门管理暂无独立浏览器 e2e，由 api int（6 例）+ web 单测 + 真实账号手工联调覆盖；后续补 e2e 时建议覆盖「有成员禁止停用」与「停用后不可再选」。 |
+| 12 | 部门删除 | 按口径不提供删除，仅停用；如后续确需删除空部门，需先补 PRD/接口口径。 |
 
 ---
 

docs/开发计划/灵犀_A2角色权限与数据范围_实施报告_V0.1.md

@@ -56,7 +56,7 @@ H1 权限门口径（用户确认）：权限点保留现有 `read/write` 编码
 
 - 路由：`/system/roles`（`role:view`，左 400 角色列表 + 右详情）、`/system/roles/:id`（编辑器，Tab：基本信息/权限点/数据范围/特殊权限 + 底部唯一保存）、`/system/roles/new`（`role:manage`，左模板 + 右表单）；导航 `/system/roles` 权限由 `ROLE_MANAGE` 调整为 `ROLE_VIEW`；面包屑补角色三页。
 - API/Query：`api/roles.ts`、`hooks/queries/use-roles.ts`、`query-keys`、`endpoints`；全部用 shared Zod schema 解析。
-- 页面能力：权限树 10 模块/30 点三态 + 搜索 + 展开；特殊权限 6 项二次确认；数据范围六类单选 + 客户组空态；模板预填（特殊不带入）；复制/停用/删除/系统角色改名；保存前影响确认；SoD 实时冲突与 40304 回填；未保存离开拦截；权限点目录抽屉；只读态；加载/空/错误态；1024 适配。
+- 页面能力：权限树 10 模块/30 点三态 + 搜索 + 展开；特殊权限 6 项二次确认；数据范围六类单选 + 客户组空态；模板预填（特殊不带入）；复制/停用/删除/系统角色改名；保存前影响确认；SoD 实时冲突与 40304 回填；未保存离开拦截；只读态；加载/空/错误态；1024 适配。
 - 样式：`styles/roles.css`、`styles/role-editor.css`，复用 `--lx-*` token 与现有 `.lx-*` 组件类；未新增依赖、未内联 SVG。
 
 ### 2.5　UI 原型与决策
@@ -74,11 +74,13 @@ H1 权限门口径（用户确认）：权限点保留现有 `read/write` 编码
 | 格式 | `pnpm format:check` | ✅ |
 | Lint | `pnpm lint` | ✅ 0 warning |
 | 类型 | `pnpm typecheck` | ✅ 10/10 tasks |
-| 单测 | `pnpm test` | ✅ shared 119 / api 85 / web 102，共 306 |
+| 单测 | `pnpm test` | ✅ shared 121 / api 90 / web 120，共 331 |
-| 集成 | `pnpm test:int` | ✅ 3 文件 / 27 条（health 1 + identity 13 + roles 13） |
+| 集成 | `pnpm test:int` | ✅ 4 文件 / 33 条（含 A2 roles 13 条） |
-| 浏览器 e2e | `A2_E2E=1 pnpm exec playwright test e2e/a2-roles.spec.ts` | ✅ 1 passed（18.9s），复跑 1 passed（19.3s） |
+| 浏览器 e2e | `A2_E2E=1 pnpm exec playwright test e2e/a2-roles.spec.ts` | ✅ 1 passed（22.1s，最终版 UI 下复跑通过） |
 | OpenAPI | `pnpm openapi:export` | ✅ 新增 `/roles`、`/roles/{id}`、`/permissions` 路径 |
 
+> 最终验收日期 2026-11-03。A2 收口后补充的 UI 调整（角色管理命名、页头主操作右对齐、编辑角色移入详情页头、移除重复的权限点目录抽屉）已随同一批提交合入，并在最终版 UI 上重跑 e2e。
+
 A2-QA-01 覆盖：6 个角色端点权限三态（200/201/204 vs 403 `40301`）、40401、40903、40302 fail-closed；SoD 三对 40304 + `details.conflicts`、失败不落库、系统角色豁免边界；特殊权限分桶与单独授予、复制不带入；同一 access token 的改权限/授特殊/停用/恢复即时生效；outbox 变更审计。
 
 ---
@@ -87,12 +89,14 @@ A2-QA-01 覆盖：6 个角色端点权限三态（200/201/204 vs 403 `40301`）
 
 ```bash
 pnpm check:dev          # 确认 PG 5432 / Redis 6379
-pnpm db:reset           # 迁移 + 种子（admin / lingxi2026，首次登录须改密）
+pnpm db:init            # 首次/迁移后：migrate deploy + 幂等种子（不重置数据、不改已有密码）
-pnpm dev                # API :3000 + Web :5173
+pnpm dev                # API :3000 + Web :5173（日常启动不需要任何 DB 命令）
-# 浏览器打开 http://127.0.0.1:5173/login → 管理中心 / 角色权限
+# 浏览器打开 http://127.0.0.1:5173/login → 管理中心 / 角色管理
 ```
 
-种子账号：`admin` 超管、`jiang.lan` 平台管理员等 11 个账号；初始密码 `lingxi2026`，首次登录强制修改。
+种子账号：`admin` 超管、`jiang.lan` 平台管理员等 11 个账号；初始密码 `lingxi2026`，首次登录强制修改（仅 `must_change_password=true` 时；改完即持久为 false）。
+
+> 只有需要清空本地库时才执行 `pnpm db:reset`：它会 `migrate reset --force` 并重新 seed，admin 回到 `lingxi2026` + 首登改密标记。`./dev.sh` / `pnpm dev` / `pnpm db:init` 都不会重置账号密码。生产部署只执行 `prisma migrate deploy`，不执行 seed / reset。
 
 ---
 

docs/开发计划/灵犀_A3客户与行业目录_实施报告_V0.1.md

@@ -0,0 +1,164 @@
+# 灵犀 A3 客户与行业目录 · 实施报告 V0.1
+
+| 项 | 内容 |
+| --- | --- |
+| 实施日期 | 2026-11-03 |
+| 批次 | A3（客户与行业目录） |
+| 状态 | 已完成，门禁通过；未推送 |
+| 依据 | 开发计划 V0.1 §6.4 / §7.4 / §12.1 / 附录 C；PRD V1.6 §5.4.2 / §5.4.9、R-07 / R-20；技术架构 V0.4 §5.3 / §5.4.1 / §6.3.2；ADR-002 |
+| 决策记录 | [ADR-002 两级行业目录](../adr/ADR-002-两级行业目录.md) |
+| 视觉基线 | A0「方向 A · 云白蓝」；A3 用户选定混搭：**行业管理 B / 客户列表 A / 客户详情 A / 新建客户 B / 客户组 B / 字段审批 A** |
+
+---
+
+## 1　范围与完成度
+
+| 任务 | 内容 | 状态 |
+| --- | --- | --- |
+| A3-BE-01 | 两级行业树（一级 → 二级）、名称唯一、停用/删除引用保护 | ✅ |
+| A3-BE-02 | 客户档案、简称必填、同末级行业唯一、状态机（在服务 / 暂停 / 结束） | ✅ |
+| A3-BE-03 | 客户组与成员，客户组作为数据范围最小单位 | ✅ |
+| A3-BE-04 | 客户级字段申请 / 审批，进入生成 ≤ 5，超限 40001 | ✅ |
+| A3-BE-05 | 客户上下文与归属校验，跨客户 404；真实 `CustomerDirectory` | ✅ |
+| A3-FE-01 | 行业管理（B：左两级树 + 右详情） | ✅ |
+| A3-FE-02 | 客户列表 / 详情（A）、四步新建（B） | ✅ |
+| A3-FE-03 | 客户组（B：左列表 + 右成员） | ✅ |
+| A3-FE-04 | 字段申请与审批（A：全宽表格 + 审批弹窗） | ✅ |
+| A3-QA-01 | 唯一性 / 状态 / 范围 / 字段上限用例 + 浏览器 e2e | ✅ |
+
+> 用户确认口径：两级行业树、客户挂末级行业、一级全局唯一 + 二级同父唯一、只停用 + 引用保护、字段双层、资产包留入口、客户转交纳入 A3、复用现有 30 个权限点。
+
+---
+
+## 2　交付物
+
+### 2.1　文档与决策
+
+- 新增 [ADR-002 两级行业目录](../adr/ADR-002-两级行业目录.md) 并登记 ADR 索引；含 PRD / 技术架构 / 开发计划回写清单。
+- 同步 PRD R-20 / §5.4.2 / §5.4.5、技术架构 §5.3 / §5.4.1 / §6.3.2、开发计划 §6.4 / §7.4 / §12.1 / 附录 C。
+- 前端原型：`design/a3-ui-v1/`（三套候选 + 独立评审 + 用户选定混搭）；实现截图：`design/a3-ui-v1/impl/`。
+
+### 2.2　共享契约（`packages/shared`）
+
+- `schemas/client.ts`：行业两级树 / 引用、客户档案与状态、客户组、客户级字段、转交、列表 query；写接口 `.strict()`。
+- 上限常量 `CUSTOMER_BASE_FIELD_LIMIT = 10`、`CUSTOMER_GEN_FIELD_LIMIT = 5`（A4 迁入 `system_configs`，R-26）。
+- `schemas/client.spec.ts`：行业 / 客户 / 客户组 / 字段契约覆盖。
+
+### 2.3　数据库与种子
+
+- 迁移 `prisma/migrations/20261103130048_a3_client_industry_customer/`（expand）：
+  - `industries`：`parent_id` / `level` / `sort_order` / `status` / `remark`；部分唯一索引（一级全局唯一、二级同父唯一）；两级 CHECK 与非自引用 CHECK；
+  - `customers`：`industry_id`、`short_name`、状态、负责人、对接人、偏好 JSONB、基础字段 JSONB、软删除；
+  - `customer_groups` / `customer_group_members`；
+  - `customer_fields`：进入生成与审批状态、申请人 / 审批人、驳回原因。
+- `prisma/seed.ts`：幂等写入 电商（服饰鞋包 / 美妆个护）、金融（信贷）、2 个客户、1 个客户组、4 条客户字段（1 条待审批）。
+- `prisma/SEED.md` 待同步（见遗留）。
+
+### 2.4　后端（`apps/api/src/modules/client`）
+
+| 接口 | 说明 |
+| --- | --- |
+| `GET/POST /industries`、`GET/PATCH/DELETE /industries/{id}`、`PATCH /industries/{id}/status` | 两级树、引用、停用/删除保护 |
+| `GET/POST /customers`、`GET/PATCH /customers/{id}`、`PATCH /customers/{id}/status` | 列表（ScopeContext 客户维度）、详情（跨客户 404）、状态机 |
+| `POST /customers/{id}/transfer`、`PUT /customers/{id}/groups`、`POST /customers/{id}/apply-industry-pack` | 转交、客户组、B0 空态 |
+| `GET/POST /customer-groups`、`GET/PATCH/DELETE /customer-groups/{id}`、`POST /customer-groups/{id}/members` | 客户组与成员幂等 |
+| `GET /customer-fields`、`POST /customer-fields/{id}/approve`、`GET/POST /customers/{id}/fields` | 审批队列、通过/驳回（驳回原因必填） |
+| `POST /users/{id}/transfer-customers` | 保留 A1 路径，由 client 模块落地批量转交 |
+
+- 真实 `PrismaCustomerDirectory` 替换 `EmptyCustomerDirectory`；六类数据范围解析接入客户 / 客户组 / 部门 / 创建人。
+- 客户上下文：所有客户读写携带 `ScopeContext`；跨客户统一 404；客户组删除前校验 `data_scopes` 引用。
+- 审计：行业 / 客户 / 客户组 / 字段 / 转交均带 `@Audit()` 结构化日志（A5 落库）。
+- 测试：`client.int.spec.ts` 6 条（行业唯一/停用停用、客户唯一/跨客户/状态机、客户组范围、字段审批/超限、转交、状态只读）。
+
+### 2.5　前端（`apps/web`）
+
+| 页面 | 路由 | 选定布局 |
+| --- | --- | --- |
+| 行业管理 | `/system/industries` | B：左两级树 + 右详情（白底卡片） |
+| 客户列表 | `/system/customers` | A：全宽表格 + 筛选条 |
+| 客户详情 | `/system/customers/:id` | A：左锚点 + 中列 + 右侧状态 |
+| 新建客户 | `/system/customers/new` | B：左侧步骤 + 右侧表单，四步可回退 |
+| 客户组 | `/system/customer-groups` | B：左列表 + 右成员 |
+| 客户字段审批 | `/system/customer-fields/approvals` | A：全宽表格 + 通过/驳回弹窗 |
+
+- 侧边栏更名：「客户」→「客户管理」、「行业树」→「行业管理」；新增「客户组」；「客户字段」指向审批页，权限 `customer_field:approve`。
+- **2026-11-03 UI 二次对齐**（用户反馈行业管理 / 新建客户与原型差距大）：
+  - 行业管理补回原型 B 的头像 + 状态/层级标签 + Tab（基本信息 / 子行业 / 引用）+ 最近变更时间线 + 子行业列表 / 引用客户列表；右栏白底卡片。
+  - 新建客户补回原型 B 的左侧「创建客户 / 共 4 步」步骤导航（标题 + 说明 + 当前/完成态）与两级行业卡片选择（一级分组、二级单选、客户数），替换原 Semi 默认 Steps + 下拉框。
+  - 客户组补成员表（客户 / 所属行业 / 状态 / 负责人 / 操作）；客户列表补表头统计；客户详情补右栏快捷操作；字段审批补分段状态与中文类型。
+  - 主操作按钮统一 `theme="solid"`；副操作保持描边。截图已重拍至 `design/a3-ui-v1/impl/`。
+  - 客户管理筛选区补白底卡片与搜索图标/占位间距，与用户管理、角色管理的筛选条口径一致（2026-11-04）。
+- 样式：`styles/client.css` 复用 `--lx-*` token；未新增依赖、未内联 SVG（图标走 `@lingxi/ui/icons`）。
+- API：`api/customers.ts` + `hooks/queries/use-client.ts`，全部用 shared Zod schema 解析。
+
+---
+
+## 3　验证结果
+
+| 门禁 | 命令 | 结果 |
+| --- | --- | --- |
+| 格式 | `pnpm format:check` | ✅ |
+| Lint | `pnpm lint` | ✅ 0 warning |
+| 类型 | `pnpm typecheck` | ✅ 10/10 tasks |
+| 单测 | `pnpm test` | ✅ shared 131 / api 90 / web 125，共 346 |
+| 集成 | `pnpm test:int` | ✅ 5 文件 / 39 条（含 A3 client 6 条） |
+| 浏览器 e2e | `A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts` | ✅ 1 passed（11.6s） |
+| 构建 | `pnpm build` | ✅ 8/8 tasks |
+| OpenAPI | `pnpm openapi:export` | ✅ 新增 industries / customers / customer-groups / customer-fields 路径 |
+
+浏览器验证（真实 API + PG + Chrome）：登录 → 行业管理树/详情 → 客户列表 → 客户详情 → 新建客户 → 客户组 → 字段审批六页均正常渲染；控制台仅 favicon 404。截图：`design/a3-ui-v1/impl/`。
+
+---
+
+## 4　关键口径与实现说明
+
+1. **两级行业**：`level` 由 `parent_id` 推导；数据库 CHECK 保证「parent 为空 ⇔ level=1」，服务层禁止二级下再建子级；名称唯一通过部分唯一索引兜底。
+2. **客户挂末级**：`assertLeafIndustry` 校验；客户更新不接收 `industryId`，跨行业移动走停用 + 新建。
+3. **状态机**：在服务 ⇄ 暂停；在服务 / 暂停 → 结束；结束不可逆。暂停 / 结束客户更新、字段申请、转交均返回 40903。
+4. **字段双层**：基础字段在 `customers.custom_fields` JSONB（≤10，免审批）；`customer_fields` 只承载结构化 / 进入生成字段，进入生成需审批，按「占用槽位」计数（含待审批、不含已驳回）。
+5. **数据范围**：`CustomerDirectory` 真实实现；客户列表按 `customerIds` 过滤；单条跨客户读统一 404；客户组数据范围用例已验证。
+6. **客户转交**：`/customers/{id}/transfer` 需 `customer:transfer`；`/users/{id}/transfer-customers` 保留 A1 路径，允许 `customer:transfer` 或 `user:manage`。
+7. **资产包**：`POST /customers/{id}/apply-industry-pack` 当前返回 42201「B0 批次提供」，前端显示空态，不伪造数据。
+
+---
+
+## 5　已知差异与遗留
+
+| 编号 | 项 | 说明 / 建议 |
+| --- | --- | --- |
+| 1 | 行业资产包套用 | 依赖 B0/B1，当前接口返回明确业务提示 + 前端空态；B0 落地后接通。 |
+| 2 | 审计落库 | A3 变更走 `@Audit()` 结构化 Pino 日志；审计表、检索、导出按 A5。 |
+| 3 | 字段上限配置 | 共享常量 `10 / 5`；A4 `system_configs` 落地后迁入，前端上限读配置接口（R-26）。 |
+| 4 | 客户级字段类型 | 仅白名单 文本 / 数字 / 日期 / 单选；选项在原型中简化，完整枚举来源随 A4 字典。 |
+| 5 | 行业资产数 | `assetCount` 固定 0；B1 资产表落地后接入。 |
+| 6 | 客户列表分页 | 前端一次拉 100 条（A3 规模）；B2 后按大数据量补游标分页 UI。 |
+| 7 | 客户详情面包屑 | 由导航派生，末级显示「客户管理」而非客户名；与 A2 角色编辑器同源问题，后续统一。 |
+| 8 | 状态截图 | 原型阶段 A/B/C 状态图已覆盖；实现截图以主态 + e2e 为准，暂停/结束状态由 API int + e2e 覆盖。 |
+| 9 | `prisma/SEED.md` | 需补 A3 行业 / 客户 / 客户组 / 字段种子说明（本次未改）。 |
+| 10 | `AppModule` 的 worker | `pnpm dev` 下 worker 因 `REDIS_URL` 缺失退出，API/Web 正常；A0 遗留，非 A3 范围。 |
+
+---
+
+## 6　回滚方式
+
+1. 代码：回滚本批 commit（client 模块、前端页面、shared schema、路由 / 导航、迁移文件、seed、ADR 与文档）。
+2. 数据库：A3 为新增表，回滚可保留表（不影响 A1/A2）；如需彻底回滚，执行 down SQL 删除 `customer_fields → customer_group_members → customer_groups → customers → industries`（先备份种子数据）。
+3. 配置：`CUSTOMER_DIRECTORY` 改回 `EmptyCustomerDirectory` 即恢复 A2 空客户集行为（需同时回滚 client 模块 provider）。
+4. 前端：回滚路由 / 导航与 `pages/system/{industries,customers,customer-groups,customer-fields}`，恢复「客户 / 行业树」旧菜单。
+
+---
+
+## 7　本地运行
+
+```bash
+pnpm check:dev
+pnpm db:init
+pnpm dev
+# 浏览器 http://127.0.0.1:5173 → 管理中心 / 行业管理、客户管理、客户组、客户字段
+```
+
+A3 e2e（需先起 `pnpm dev`）：
+
+```bash
+A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+```

docs/开发计划/灵犀_信息流素材生产平台_开发计划_V0.1.md

@@ -10,7 +10,7 @@
 | 文档名称 | 灵犀 · 信息流素材生产平台 项目开发计划 |
 | 版本 | V0.1（初稿，待评审） |
 | 日期 | 2026-11-02 |
-| 状态 | **执行中**：A0 工程骨架与契约基线已完成（2026-11-02）；A1 身份认证与用户管理已完成（2026-11-03）；A2 角色权限与数据范围已完成（2026-11-03）；下一步 A3 |
+| 状态 | **执行中**：A0 工程骨架与契约基线已完成（2026-11-02）；A1 身份认证与用户管理已完成（2026-11-03）；A2 角色权限与数据范围已完成（2026-11-03）；A3 客户与行业目录已完成（2026-11-04 最终验收）；下一步 A4 |
 | 需求基线 | PRD V1.6（[灵犀-信息流广告素材一站式生产平台PRD.md](../PRD/灵犀-信息流广告素材一站式生产平台PRD.md)） |
 | 技术基线 | 技术架构 V0.4（[灵犀_信息流素材生产平台_技术架构_V0.1.md](../技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md)）+ `AGENTS.md` V1.0 + `docs/工程规范/` V1.0 |
 | 覆盖范围 | **M0 任务级；M1–M4 迭代级 + 任务组级；M5 预研边界（不排期）** |
@@ -25,6 +25,7 @@
 | V0.1（进度回写） | 2026-11-02 | A0 工程骨架与契约基线完成：批次总览增加状态列、A0 WBS 标注完成、回写执行证据与偏差；不改变原计划范围与验收口径 |
 | V0.1（进度回写 A1） | 2026-11-03 | A1 身份认证与用户管理完成：批次总览更新 A1 状态、A1 WBS 标注完成、回写执行证据与遗留；不改变原计划范围与验收口径 |
 | V0.1（路由规范回写） | 2026-11-03 | 「平台」更名「管理中心」，前端路由统一为 `/<模块>/<功能>`（A1 用户页改为 `/system/users`）；同步附录 C 页面清单与前端目录约定，不改变功能范围与验收口径 |
+| V0.1（A1 部门管理补强） | 2026-11-03 | 补 `/system/departments` 部门管理：WBS 增 A1-BE-05 / A1-FE-04，补页面与接口清单；只停用不删除、有成员/启用子部门禁止停用；不改变其它批次范围 |
 
 ### 0.2　引用约定
 
@@ -380,7 +381,7 @@ flowchart LR
 | **A0** | ✅ 已完成 | 工程骨架与契约基线 | — | 6 | 4–5 日 | W0 | lint / typecheck / test / CI 全绿；三依赖可起；api / web / worker 可启动；OpenAPI 可导出 |
 | **A1** | ✅ 已完成 | 身份认证与用户管理 | A0 | 6 | 4–5 日 | W1 | 登录 / 刷新 / 登出；用户生命周期；路由权限；权限三态用例 |
 | **A2** | ✅ 已完成 | 角色权限与数据范围 | A1 | 5.5 | 4–5 日 | W2 | 角色可配；SoD 命中拒绝；特殊权限默认关闭；范围过滤生效 |
-| **A3** | 未开始 | 客户与行业目录 | A1 / A2 | 7 | 4–5 日 | W2 | 行业 / 客户 / 客户组可用；唯一性；状态只读；字段审批 |
+| **A3** | ✅ 已完成 | 客户与行业目录 | A1 / A2 | 7 | 4–5 日 | W2 | 行业 / 客户 / 客户组可用；唯一性；状态只读；字段审批 |
 | **A4** | 未开始 | 数据字典与系统配置 | A3 | 4 | 3–4 日 | W3 | 三层合并；编码不可改；阈值同源；配置版本 + 审计 |
 | **A5** | 未开始 | 审计与日志 | A1 / A4 | 4 | 3–4 日 | W2–W3 | 关键操作全留痕；不可篡改；导出自身审计 |
 | **A6** | 未开始 | 任务中心与队列骨架 | A0 / A1 | 6 | 4–5 日 | W2–W3 | 提交 → SSE → 完成 / 失败；幂等；取消 / 重试 |
@@ -394,9 +395,9 @@ flowchart LR
 
 > **A0 进度（2026-11-02）**：✅ 已完成。10/10 项 WBS 通过；本批门禁 `format:check / lint / typecheck / test / build / test:int / openapi:export / openapi:diff / e2e` 与本地 CI `pnpm ci:local` 全绿；`/health`、`/api/docs`、web 布局与登录壳、worker 启动均实测通过。实现记录与偏差见 [A0 实施报告](./灵犀_A0工程骨架与契约基线_实施报告_V0.1.md)。环境适配：本地 PG/Redis 复用已有 Docker、对象存储使用公网 RustFS、种子仅 `system_configs`（`Q-A0-01`）、Gitea 暂无 runner 时以 `pnpm ci:local` 为准。
 >
-> **A1 进度（2026-11-03）**：✅ 已完成。8/8 项 WBS 通过；`format:check / lint / typecheck / test` 全绿（shared 95 / api 60 / web 55），`test:int` 7 项（真实 PG / Redis），A1-QA-01 浏览器 e2e 6/6；登录 → 首次登录强改 → 用户列表 / 新建 / 详情 / 停用启用 / 角色调整 / 客户转交占位全链路实测。实现记录、口径与遗留见 [A1 实施报告](./灵犀_A1身份认证与用户管理_实施报告_V0.1.md)。已知遗留：六类数据范围（A2）、客户转交真实接口（A3）、审计落库（A5）。
+> **A1 进度（2026-11-03）**：✅ 已完成。10/10 项 WBS 通过；`format:check / lint / typecheck / test` 全绿（shared 121 / api 90 / web 120），`test:int` 33 项（真实 PG / Redis），A1-QA-01 浏览器 e2e 6/6；登录 → 首次登录强改 → 用户列表 / 新建 / 详情 / 停用启用 / 角色调整 / 客户转交占位全链路实测。**补强**：`/system/departments` 部门管理（两级组织树、负责人/排序、只停用不删除、停用拦截）已落地并联调。实现记录、口径与遗留见 [A1 实施报告](./灵犀_A1身份认证与用户管理_实施报告_V0.1.md)。已知遗留：客户转交真实接口（A3）、审计落库（A5）。
 >
-> **A2 进度（2026-11-03）**：✅ 已完成。8/8 项 WBS 通过；H1 权限门已确认并记录 [ADR-001](../adr/ADR-001-权限点目录与六类数据范围.md)；UI 门三套原型独立评审 A 8 / B 8 / C 7，用户选定 **B 主从分栏**。`format:check / lint / typecheck / test` 全绿（shared 119 / api 85 / web 102），`test:int` 27 项（真实 PG / Redis），A2-QA-01 浏览器 e2e 1/1（复跑通过）；角色可配、SoD 40304、特殊权限默认关闭、六类范围解析与 `ScopeContext` 全链路、系统角色保护、变更审计与 outbox 均实测。实现记录、口径与遗留见 [A2 实施报告](./灵犀_A2角色权限与数据范围_实施报告_V0.1.md)。已知遗留：A3 前客户目录为空集、A5 审计落库、DP-14 两项特殊权限、导航模块级权限口径。
+> **A2 进度（2026-11-03）**：✅ 已完成。8/8 项 WBS 通过；H1 权限门已确认并记录 [ADR-001](../adr/ADR-001-权限点目录与六类数据范围.md)；UI 门三套原型独立评审 A 8 / B 8 / C 7，用户选定 **B 主从分栏**。最终验收（2026-11-03）：`format:check / lint / typecheck / test` 全绿（shared 121 / api 90 / web 120，共 331），`test:int` 33 项（真实 PG / Redis），A2-QA-01 浏览器 e2e 1/1（22.1s，最终版 UI 下复跑通过）；角色可配、SoD 40304、特殊权限默认关闭、六类范围解析与 `ScopeContext` 全链路、系统角色保护、变更审计与 outbox 均实测。收口项：侧栏/页面统一为「角色管理」、列表页头主操作右对齐、角色详情「编辑角色」移入页头、移除重复的权限点目录抽屉。实现记录、口径与遗留见 [A2 实施报告](./灵犀_A2角色权限与数据范围_实施报告_V0.1.md)。已知遗留：A3 前客户目录为空集、A5 审计落库、DP-14 两项特殊权限、导航模块级权限口径。
 
 ### 5.3　批次依赖图
 
@@ -541,9 +542,11 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 | A1-BE-02 | 认证与会话 | BE | 账号密码登录（Argon2）、JWT access + refresh 旋转、`jti` 吊销、登出、失败次数限制、密码策略；SSO 适配器接口（不实现） | A0-BE-02 | 登录 → 刷新 → 登出全链路；旧 refresh 立即失效；错误码 40101 / 40102 正确 | 1.0 | ✅ |
 | A1-BE-03 | 守卫链与审计拦截 | BE | `JwtGuard` → `PermissionGuard` → `SpecialPermissionGuard` → `ScopeGuard` 骨架 → 业务校验；`@Audit()` 装饰器与请求上下文（用户、客户、trace_id） | A1-BE-02、A0-SH-01 | 无 token 401；无权限点 40301；守卫顺序可单测 | 1.0 | ✅ |
 | A1-BE-04 | `/me` 与权限上下文 | BE | 当前用户、角色、权限点集合、数据范围、可见客户集合；权限变更即时生效（不缓存旧权限） | A1-BE-03 | `/me` 与登录返回一致；角色变更后下一次请求生效 | 0.5 | ✅ |
+| A1-BE-05 | 部门管理补强 | BE | `GET /departments/tree?include_disabled`、`POST/PATCH /departments`、`POST /departments/{id}/disable|enable`；负责人/排序；只停用不删除；有在职成员或启用子部门禁止停用 | A1-BE-01 | 两级/超两级/重名/负责人校验；停用三类拦截；无 DELETE | 0.5 | ✅ |
 | A1-FE-01 | 登录与会话 | FE | 登录页、token 存储与刷新、登出、会话过期跳转、路由回跳 | A0-FE-03 | 登录 → 刷新页面仍在线；token 过期自动刷新一次；刷新失败回登录 | 0.5 | ✅ |
-| A1-FE-02 | 用户管理页 | FE | 用户列表（游标分页 / 筛选）、新建 / 编辑、停用确认、部门树、角色多选、客户转交入口 | A0-FE-02 | 列表可分页筛选；停用需二次确认；页面按 `user:manage` 隐藏写操作 | 1.0 | ✅ |
+| A1-FE-02 | 用户管理页 | FE | 用户列表（游标分页 / 筛选）、新建 / 编辑、停用确认、部门筛选、角色多选、客户转交入口 | A0-FE-02 | 列表可分页筛选；停用需二次确认；页面按 `user:manage` 隐藏写操作 | 1.0 | ✅ |
 | A1-FE-03 | 权限上下文与路由守卫 | FE | `/me` 全局缓存、权限点 Hook（`usePermission`）、路由级与按钮级控制、403 页 | A1-FE-01 | 无权限路由被拦截；按钮级无权限不渲染（非 `removeChild` 式隐藏） | 0.5 | ✅ |
+| A1-FE-04 | 部门管理页 | FE | `/system/departments` 两级组织树 + 详情/内联编辑 + 新建部门/小组 + 停用/启用二次确认；显示已停用、`?id=` 选中可恢复 | A1-FE-01、A1-FE-03 | 无 `user:manage` 只读；停用被拒有明确提示；刷新恢复选中 | 0.5 | ✅ |
 | A1-QA-01 | 账号生命周期用例 | QA | 登录 / 刷新 / 登出 / 停用 / 角色变更 / 越权 6 类用例 | A1-BE-04 | 用例全部通过并进 CI | 0.5 | ✅ |
 
 **本批门禁**：登录闭环；用户生命周期可演示；权限有 / 无用例通过（范围外 ScopeContext 随 A2 补齐）；审计已记录登录与用户变更（当前为结构化日志，落库随 A5）。
@@ -563,29 +566,33 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 | A2-FE-02 | 复制 / 模板 / 停用 | FE | 从角色或示例模板复制；停用倒计时与在线用户提示；角色详情展示绑定用户 | A2-FE-01 | 复制后可独立编辑；停用后在线用户下次请求失效 | 1.0 |
 | A2-QA-01 | 权限三态与 SoD 用例 | QA | 每个角色相关端点 3 类用例（有 / 无 / 范围外）+ 3 对 SoD 用例；权限变更即时生效 | A2-BE-05 | 用例全部通过；越权访问有审计记录 | 0.5 |
 
-> **A2 完成情况（2026-11-03）**：8/8 项 WBS 完成。H1 权限门确认：30 权限点 / 10 模块（保留 `read/write` 只补缺）、特殊权限五项 6 编码、SoD 三对、六类数据范围全链路、超管隐式全集、A2 审计先结构化日志；见 [ADR-001](../adr/ADR-001-权限点目录与六类数据范围.md)。UI 三套原型评审 A 8 / B 8 / C 7，用户选定 B 主从分栏。`test:int` 27 项、A2 e2e 1/1，门禁全绿；实现与遗留见 [A2 实施报告](./灵犀_A2角色权限与数据范围_实施报告_V0.1.md)。
+> **A2 完成情况（2026-11-03，最终验收）**：8/8 项 WBS 完成；A2-BE-01~05、A2-FE-01/02、A2-QA-01 全部验收通过，计划状态置为 ✅ 已完成。H1 权限门确认：30 权限点 / 10 模块（保留 `read/write` 只补缺）、特殊权限五项 6 编码、SoD 三对、六类数据范围全链路、超管隐式全集、A2 审计先结构化日志；见 [ADR-001](../adr/ADR-001-权限点目录与六类数据范围.md)。UI 三套原型评审 A 8 / B 8 / C 7，用户选定 B 主从分栏。最终门禁：`test` 331 项全绿（shared 121 / api 90 / web 120），`test:int` 33 项，A2 e2e 1/1（22.1s）；实现与遗留见 [A2 实施报告](./灵犀_A2角色权限与数据范围_实施报告_V0.1.md)。
 
 **本批门禁**：角色可配、范围可解析、SoD 可拦截；权限三态用例全绿；特殊权限默认关闭；人类完成 **H1 权限门**（§3.4）。
 
 ### 6.4　A3 客户与行业目录
 
+> **执行状态：✅ 已完成（2026-11-03 开发完成，2026-11-04 UI 对齐 / 本地 CI 最终验收）**。以下 9 项 WBS 全部交付并实测；实现记录、验收证据与遗留见 [A3 实施报告](./灵犀_A3客户与行业目录_实施报告_V0.1.md)。
+
 **目标**：行业 / 客户 / 客户组 / 客户字段四件事立住，作为全部资产的根节点。**对应**：P-04 / P-05 / P-17、PRD §5.4.2 / §5.4.9；`R-20` / `R-04`；架构 §6.3.2。
 
-| 编号 | 任务 | 端 | 内容与产出 | 依赖 | 验收要点 | EPD |
+| 编号 | 任务 | 端 | 内容与产出 | 依赖 | 验收要点 | EPD | 状态 |
-| --- | --- | --- | --- | --- | --- | --- |
+| --- | --- | --- | --- | --- | --- | --- | --- |
-| A3-BE-01 | 行业目录 | BE | `industries`；名称全局唯一；删除前校验无客户 / 无资产，否则只能停用；行业不可跨行业移动校验 | A2-BE-04 | 重名 40902；有客户时删除被拒；停用后新建客户不可选 | 0.5 |
+| A3-BE-01 | 行业目录（两级） | BE | `industries`；一级 → 二级最多两级；一级名称全局唯一、二级同父唯一；客户只挂末级行业；删除前校验无子行业 / 客户 / 资产，否则只能停用；有启用子行业时禁止停用 | A2-BE-04 | 重名 40902；有子行业 / 客户时删除被拒；有启用子行业停用被拒；停用后新建客户不可选 | 0.5 | ✅ |
-| A3-BE-02 | 客户档案与状态机 | BE | `customers`；简称必填、`(industry_id, name)` 唯一；服务状态（在服务 / 暂停 / 结束）；负责人 / 对接人；交付偏好；套用行业资产包入口 | A3-BE-01 | 简称缺失 42201；暂停只读、不能发起新任务；结束全只读 | 1.0 |
+| A3-BE-02 | 客户档案与状态机 | BE | `customers`；简称必填、`(industry_id, name)` 唯一；服务状态（在服务 / 暂停 / 结束）；负责人 / 对接人；交付偏好；套用行业资产包入口 | A3-BE-01 | 简称缺失 42201；暂停只读、不能发起新任务；结束全只读 | 1.0 | ✅ |
-| A3-BE-03 | 客户组 | BE | `customer_groups` + `customer_group_members`；客户组作为授权与数据范围最小单位 | A3-BE-02 | 成员增删幂等；数据范围引用客户组后可见集合正确 | 0.5 |
+| A3-BE-03 | 客户组 | BE | `customer_groups` + `customer_group_members`；客户组作为授权与数据范围最小单位 | A3-BE-02 | 成员增删幂等；数据范围引用客户组后可见集合正确 | 0.5 | ✅ |
-| A3-BE-04 | 客户级字段申请与审批 | BE | `customer_fields`；申请（定义 + 用途 + 是否进入生成）→ 审批 → 生效；每客户 ≤ 5 个进入生成字段、基础字段 ≤ 10 | A3-BE-02 | 超限 40001（字段校验失败）；未审批字段不进入生成；审批与变更进审计 | 1.0 |
+| A3-BE-04 | 客户级字段申请与审批 | BE | `customer_fields`；申请（定义 + 用途 + 是否进入生成）→ 审批 → 生效；每客户 ≤ 5 个进入生成字段、基础字段 ≤ 10 | A3-BE-02 | 超限 40001（字段校验失败）；未审批字段不进入生成；审批与变更进审计 | 1.0 | ✅ |
-| A3-BE-05 | 客户上下文与归属校验 | BE | 客户上下文中间件；资产 / 任务归属校验函数；跨客户访问统一 404（不暴露存在性） | A2-BE-04、A3-BE-02 | 跨客户访问返回 40401；所有查询带 `customer_id` | 0.5 |
+| A3-BE-05 | 客户上下文与归属校验 | BE | 客户上下文中间件；资产 / 任务归属校验函数；跨客户访问统一 404（不暴露存在性） | A2-BE-04、A3-BE-02 | 跨客户访问返回 40401；所有查询带 `customer_id` | 0.5 | ✅ |
-| A3-FE-01 | 行业管理页 | FE | 行业列表 / 新建 / 编辑 / 停用；删除前引用提示 | A0-FE-02 | 重名与有客户时的错误可读；停用状态清晰 | 0.5 |
+| A3-FE-01 | 行业管理页 | FE | 行业列表 / 新建 / 编辑 / 停用；删除前引用提示 | A0-FE-02 | 重名与有客户时的错误可读；停用状态清晰 | 0.5 | ✅ |
-| A3-FE-02 | 客户列表与档案 | FE | 列表（行业 / 状态 / 负责人筛选）、详情、分步新建（行业 → 基础信息 → 交付偏好 → 资产包）、简称必填校验 | A3-FE-01 | 分步表单可回退；暂停 / 结束状态只读并提示 | 1.5 |
+| A3-FE-02 | 客户列表与档案 | FE | 列表（行业 / 状态 / 负责人筛选）、详情、分步新建（行业 → 基础信息 → 交付偏好 → 资产包）、简称必填校验 | A3-FE-01 | 分步表单可回退；暂停 / 结束状态只读并提示 | 1.5 | ✅ |
-| A3-FE-03 | 客户组管理 | FE | 客户组列表、成员批量添加 / 移除、按客户组授权提示 | A3-FE-02 | 批量操作有确认与结果反馈 | 0.5 |
+| A3-FE-03 | 客户组管理 | FE | 客户组列表、成员批量添加 / 移除、按客户组授权提示 | A3-FE-02 | 批量操作有确认与结果反馈 | 0.5 | ✅ |
-| A3-FE-04 | 字段申请与审批 | FE | 字段定义表单、用途说明、是否进入生成、审批列表、超限提示 | A3-FE-02 | 申请 / 审批状态可追踪；超限给出明确文案 | 0.5 |
+| A3-FE-04 | 字段申请与审批 | FE | 字段定义表单、用途说明、是否进入生成、审批列表、超限提示 | A3-FE-02 | 申请 / 审批状态可追踪；超限给出明确文案 | 0.5 | ✅ |
-| A3-QA-01 | 唯一性 / 状态 / 范围用例 | QA | 行业与客户唯一性、状态只读、跨客户越权、字段上限 | A3-BE-05 | 用例全绿；越权访问有审计 | 0.5 |
+| A3-QA-01 | 唯一性 / 状态 / 范围用例 | QA | 行业与客户唯一性、状态只读、跨客户越权、字段上限 | A3-BE-05 | 用例全绿；越权访问有审计 | 0.5 | ✅ |
 
 **本批门禁**：可建行业 → 客户 → 客户组；唯一性与状态机生效；客户字段审批可用；所有查询带客户维度。
 
+> **A3 完成情况（2026-11-03 开发完成 / 2026-11-04 最终验收）**：9/9 项 WBS 全部 ✅。两级行业树（ADR-002）、客户档案与状态机、客户组、客户级字段双层与审批、客户转交、真实 `CustomerDirectory`、客户上下文与跨客户 404 全部落地；前端按用户选定混搭实现（行业 B / 客户列表 A / 客户详情 A / 新建 B / 客户组 B / 字段 A），侧栏更名「客户管理」「行业管理」并新增「客户组」。门禁：`format:check / lint / typecheck / test` 全绿（shared 131 / api 90 / web 125，共 346），`test:int` 39 项（5 文件，含 A3 client 6 条），A3 浏览器 e2e 1/1（11.6s），`build` 8/8；实现记录、截图与遗留见 [A3 实施报告](./灵犀_A3客户与行业目录_实施报告_V0.1.md)。已知遗留：B0 行业资产包套用、A5 审计落库、A4 字段上限配置、客户详情面包屑末级名称。
+
 ### 6.5　A4 数据字典与系统配置
 
 **目标**：字典与配置成为唯一来源，杜绝前后端硬编码。**对应**：P-06、P-13（部分）、PRD §5.4.5；`R-10` / `R-01` / `R-26`；架构 §5.3 / §5.7。
@@ -917,8 +924,8 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 
 | 项 | 内容 |
 | --- | --- |
-| 页面 | `/login`、`/system/users`、`/system/users/new`、`/system/users/:id`、部门树（内嵌用户页） |
+| 页面 | `/login`、`/system/users`、`/system/users/new`、`/system/users/:id`、`/system/departments`（部门管理） |
-| 接口 | `POST /auth/login`、`/auth/refresh`、`/auth/logout`、`GET /me`、`GET /users`、`POST /users`、`PATCH /users/{id}`（含角色分配）、`POST /users/{id}/transfer-customers` |
+| 接口 | `POST /auth/login`、`/auth/refresh`、`/auth/logout`、`GET /me`、`GET /users`、`POST /users`、`PATCH /users/{id}`（含角色分配）、`POST /users/{id}/transfer-customers`；`GET /departments/tree`、`POST/PATCH /departments`、`POST /departments/{id}/disable`、`/enable`（不提供删除） |
 | 关键规则 | 部门最多两级；手机号唯一；一人可多角色；离职**停用不删**，名下客户必须转交；超管建议 ≤ 2 人、授予二次确认并审计；停用即时生效 |
 | 页面状态 | 空态（无用户 / 无搜索结果）、加载骨架、错误重试、无权限 403；停用用户列表默认隐藏、可筛选查看 |
 | 验收 | ① 新建用户 → 分配角色 → 登录成功；② 停用后无法登录且在线会话失效；③ 删除按钮不存在，只有停用；④ 部门超两级被拒；⑤ 用户变更进审计 |
@@ -949,7 +956,7 @@ PRD §7 把 **M-27（素材元素级拆解）** 与「自动字幕 → TTS 配
 | --- | --- |
 | 页面 | `/industries`、`/customers`、`/customers/new`（分步）、`/customers/:id`、`/customer-groups`、`/customer-fields/approvals` |
 | 接口 | `GET/POST/PATCH /industries`、`GET/POST/PATCH /customers`、`/customer-groups`、`/customers/{id}/fields`、`/customer-fields/{id}/approve`、`POST /customers/{id}/apply-industry-pack` |
-| 关键规则 | 行业名称全局唯一；客户名称同行业内唯一；**简称必填**（用于全部自动命名）；客户必须归属一个行业、不可跨行业移动；暂停只读、结束只读归档（`R-07`）；基础字段 ≤ 10 且永不进入生成，进入生成字段 ≤ 5 且必须审批 |
+| 关键规则 | 行业两级树；一级名称全局唯一、二级同父唯一；客户名称同末级行业唯一；**简称必填**（用于全部自动命名）；客户必须归属末级行业、不可跨行业移动；暂停只读、结束只读归档（`R-07`）；基础字段 ≤ 10 且永不进入生成，进入生成字段 ≤ 5 且必须审批 |
 | 交互要点 | 新建客户为分步表单（行业 → 档案 → 交付偏好 → 资产包），可回退；状态为暂停 / 结束时顶部只读横幅；客户组作为授权单位，批量授权入口清晰 |
 | 验收 | ① 重名返回 40902；② 简称缺失 42201；③ 暂停客户不能提交新任务；④ 客户组授权后范围正确；⑤ 字段超限 40001、未审批字段不进入生成 |
 
@@ -1229,7 +1236,7 @@ infra/：compose、Nginx、监控、备份脚本占位
 - [ ] 超管首登强制改密；用户 / 角色 / 部门可用；
 - [ ] 自定义角色 + 权限点 + 六类数据范围 + 特殊权限可用；
 - [ ] SoD 三对规则生效且有拒绝用例；
-- [ ] 行业两级、客户 / 客户组 / 客户端字段审批可用；
+- [ ] 行业两级树（一级 → 二级，客户挂末级）、客户 / 客户组 / 客户端字段审批可用；
 - [ ] 通用字典三层合并、编码不可改、历史快照可用；
 - [ ] 审计七类关键动作留痕、只读、导出留痕；
 - [ ] AI 四层配置 + Mock 全链路 + 密钥不回显；
@@ -1374,8 +1381,9 @@ infra/：compose、Nginx、监控、备份脚本占位
 | --- | --- | --- | --- |
 | `/login` | 登录 | 公开 | A1 |
 | `/system/users`、`/system/users/new`、`/system/users/:id` | 用户与部门 | `user:view` / `user:manage` | A1 |
-| `/system/roles`、`/system/roles/:id` | 角色与权限 | `role:view` / `role:manage` | A2 |
+| `/system/departments` | 部门管理（两级组织树、停用/启用） | `user:view` / `user:manage` | A1 |
-| `/system/industries` | 行业管理 | `industry_pack:view` / `customer:manage` | A3 |
+| `/system/roles`、`/system/roles/:id` | 角色管理 | `role:view` / `role:manage` | A2 |
+| `/system/industries` | 行业管理 | `customer:read` / `customer:manage` | A3 |
 | `/system/customers`、`/system/customers/new`、`/system/customers/:id` | 客户管理 | `customer:view` / `customer:manage` | A3 |
 | `/system/customer-groups` | 客户组 | `customer_group:manage` | A3 |
 | `/system/customer-fields/approvals` | 字段审批 | `customer_field:approve` | A3 |

docs/技术架构/灵犀_信息流素材生产平台_技术架构_V0.1.md

@@ -830,7 +830,7 @@ erDiagram
 | 组织权限 | `role_permissions` | 角色 → 权限点 | 复合主键 |
 | 组织权限 | `user_roles` | 用户 → 角色（可多） | 复合主键 |
 | 组织权限 | `data_scopes` | 角色数据范围 | `scope_type` + 目标 ID |
-| 客户与行业 | `industries` | 行业目录（业务属性） | 名称全局唯一 |
+| 客户与行业 | `industries` | 行业目录（两级树：一级 → 二级） | 一级名称全局唯一；二级同一父级下唯一；最多两级 |
 | 客户与行业 | `customers` | 客户 | `(industry_id, name)` 唯一；`short_name` 必填 |
 | 客户与行业 | `customer_groups` | 客户组 | 授权与范围最小单位 |
 | 客户与行业 | `customer_group_members` | 客户组 ↔ 客户 | 复合主键 |
@@ -900,7 +900,7 @@ erDiagram
 | **字段** | **类型** | **说明** |
 | --- | --- | --- |
 | `id` | ulid PK | — |
-| `industry_id` | ulid FK → industries | 不可为空；跨行业移动禁止（应用层 + 触发器可选） |
+| `industry_id` | ulid FK → industries | 不可为空；必须指向**末级行业**（有子行业的一级行业不可选）；跨行业移动禁止（应用层 + 触发器可选） |
 | `name` | text | 同行业内唯一 |
 | `short_name` | text | **必填**，用于自动命名，需满足通用字符规则 |
 | `status` | enum | 在服务 / 暂停 / 结束 |
@@ -1102,7 +1102,7 @@ sequenceDiagram
 
 | **方法** | **路径** | **权限点** | **说明** |
 | --- | --- | --- | --- |
-| GET/POST/PATCH | `/industries`、`/industries/{id}` | `industry_pack:view` / `customer:manage` | 行业目录；删除前校验 |
+| GET/POST/PATCH | `/industries`、`/industries/{id}` | `customer:read` / `customer:manage` | 两级行业树；删除前校验无子行业 / 客户 / 资产；有启用子行业禁止停用 |
 | GET/POST/PATCH | `/customers`、`/customers/{id}` | `customer:view` / `customer:manage` | 客户；`short_name` 必填 |
 | GET/POST | `/customer-groups`、`/customer-groups/{id}/members` | `customer_group:manage` | 客户组与成员 |
 | POST | `/customers/{id}/apply-industry-pack` | `customer:manage` | 套用行业资产包（冷启动） |

e2e/README.md

@@ -7,6 +7,7 @@
 | `smoke.spec.ts`       | A0 冒烟：登录、模块切换、403 / 404            | 是                |
 | `a1-identity.spec.ts` | A1-QA-01 账号生命周期（①–⑥）                  | 否，需 `A1_E2E=1` |
 | `a2-roles.spec.ts`    | A2-QA-01 角色管理 / 权限三态 / SoD / 即时生效 | 否，需 `A2_E2E=1` |
+| `a3-client.spec.ts`   | A3-QA-01 客户与行业六页可访问 / 数据加载      | 否，需 `A3_E2E=1` |
 
 ## A1 账号生命周期用例
 
@@ -14,11 +15,12 @@
 
 ### 前置
 
-1. API：`pnpm --filter @lingxi/api dev`（`http://127.0.0.1:3000/api/v1`，真实 PG + Redis，已 `db:reset` + seed）。
+1. API：`pnpm --filter @lingxi/api dev`（`http://127.0.0.1:3000/api/v1`，真实 PG + Redis，已 `pnpm db:init`；**不要执行 `db:reset`**，会清空本地账号密码）。
 2. Web：`pnpm --filter @lingxi/web dev`（`http://127.0.0.1:5173`，需 `VITE_PUBLIC_DEMO_SESSION=false`，否则登录走演示会话）。
 3. 管理员 actor：默认用种子超管 `jiang.lan`（首登会把初始密码 `lingxi2026` 改成 `QaE2eAdmin2026`，之后复用）。
    若本地已改密或想换账号，覆盖：`A1_E2E_ACTOR_ACCOUNT` / `A1_E2E_ACTOR_PASSWORD`。
    ⚠️ 不要用 `admin`：本地 `admin` 密码可能已被人工修改或触发登录锁定。
+   ⚠️ e2e 会把 actor 密码改成 `QaE2eAdmin2026`（之后复用），请用专用测试账号/测试库，不要指向日常在用的账号。
 
 ### 运行
 
@@ -49,7 +51,7 @@ A1_E2E=1 pnpm exec playwright test e2e/a1-identity.spec.ts --reporter=list
 
 ### 前置与运行
 
-前置与 A1 相同（API `http://127.0.0.1:3000/api/v1`、Web `http://127.0.0.1:5173` 非 demo 会话、已 `db:reset` + seed）：
+前置与 A1 相同（API `http://127.0.0.1:3000/api/v1`、Web `http://127.0.0.1:5173` 非 demo 会话、已 `pnpm db:init`）：
 
 ```bash
 A2_E2E=1 pnpm exec playwright test e2e/a2-roles.spec.ts --reporter=list
@@ -59,3 +61,19 @@ A2_E2E=1 pnpm exec playwright test e2e/a2-roles.spec.ts --reporter=list
 - 可选覆盖：`A2_E2E_BASE_URL`（缺省 `http://127.0.0.1:5173`）、`A2_E2E_API_BASE_URL`（缺省 `http://127.0.0.1:3000/api/v1`）、`A2_E2E_ACTOR_ACCOUNT` / `A2_E2E_ACTOR_PASSWORD`（缺省 `jiang.lan` / `QaE2eAdmin2026`，首跑用种子口令 `lingxi2026` 自动完成首登改密）。
 - 截图：`design/a2-ui-v1/shots/impl/e2e/`（`01-roles-list` … `11-roles-list-disabled`，共 11 张 1440×900）。
 - 说明：用户按 A1 口径只停用不删除（用户不可删）；角色在解绑后删除，可重复运行。
+
+## A3 客户与行业用例（A3-QA-01）
+
+覆盖：登录注入 → 行业管理 / 客户列表 / 新建客户 / 客户组 / 字段审批五页标题 → 客户列表有数据 → 点击行进入客户详情深链。
+
+### 前置与运行
+
+1. API 3000 + Web 5173（`pnpm dev`，真实 PG；已执行 `pnpm db:init`）。
+2. 用例自建临时超管 `qa3.e2e`（Prisma 写入，结束后删除），不依赖本地账号密码。
+
+```bash
+A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+```
+
+- 可选覆盖：`A3_E2E_BASE_URL`（缺省 `http://127.0.0.1:5173`）、`A3_E2E_API_BASE_URL`（缺省 `http://127.0.0.1:3000/api/v1`）。
+- 截图：`design/a3-ui-v1/impl/`（实施报告引用）。

e2e/a1-identity.spec.ts

@@ -408,7 +408,7 @@ async function submitLogin(page: Page): Promise<void> {
 
 async function expectUsersPage(page: Page): Promise<void> {
   await expect(page.getByTestId('app-shell')).toBeVisible();
-  await expect(page.getByRole('heading', { name: '用户与组织' })).toBeVisible();
+  await expect(page.getByRole('heading', { name: '用户管理' })).toBeVisible();
 }
 
 async function readSession(page: Page): Promise<SessionSnapshot> {
@@ -641,7 +641,7 @@ test('④ 停用后旧会话被拒（40301），再登录提示「账号已停
   await page.goto('/system/users');
   await expect(page).toHaveURL(/\/login/);
   await expect(page.locator('.lx-login__notice')).toContainText('账号已被停用');
-  await expect(page.getByRole('heading', { name: '用户与组织' })).toHaveCount(0);
+  await expect(page.getByRole('heading', { name: '用户管理' })).toHaveCount(0);
   await expect
     .poll(
       async () =>

e2e/a2-roles.spec.ts

@@ -533,7 +533,7 @@ test('角色管理：新建 → 编辑器 → SoD 拦截 → 特殊权限二次
   // ① 管理员登录 → /system/roles
   await loginAsAdmin(page);
   await page.goto('/system/roles');
-  await expect(page.getByRole('heading', { name: '角色权限' })).toBeVisible();
+  await expect(page.getByRole('heading', { name: '角色管理' })).toBeVisible();
   await expect(page.getByTestId('app-shell')).toBeVisible();
   await screenshot(page, '01-roles-list');
 
@@ -699,7 +699,7 @@ test('角色管理：新建 → 编辑器 → SoD 拦截 → 特殊权限二次
 
   // ⑥ 列表状态变化：停用筛选下可见该角色，且行内标记「停用」
   await page.goto('/system/roles');
-  await expect(page.getByRole('heading', { name: '角色权限' })).toBeVisible();
+  await expect(page.getByRole('heading', { name: '角色管理' })).toBeVisible();
   const disabledSeg = page
     .getByRole('group', { name: '角色状态' })
     .getByRole('button', { name: /^停用/ });

e2e/a3-client.spec.ts

@@ -0,0 +1,120 @@
+/// <reference lib="dom" />
+/**
+ * A3-QA-01 · 客户与行业目录端到端用例（真实 API + 真实 PG + 真实浏览器）
+ *
+ * 覆盖：登录 → 行业管理树/详情 → 客户列表 → 客户详情 → 新建客户向导 → 客户组 → 字段审批。
+ * 门控：仅 A3_E2E=1 时执行；默认不跑，避免影响 CI / smoke。
+ *
+ * 前置：API 3000、Web 5173（`pnpm dev`）；用例自建 `qa3.e2e` 超管账号并在结束后删除。
+ * 运行：A3_E2E=1 pnpm exec playwright test e2e/a3-client.spec.ts --reporter=list
+ */
+import { randomBytes } from 'node:crypto';
+
+import { expect, test } from '@playwright/test';
+import { PrismaClient } from '@prisma/client';
+
+const API_BASE = process.env.A3_E2E_API_BASE_URL ?? 'http://127.0.0.1:3000/api/v1';
+const WEB_BASE = process.env.A3_E2E_BASE_URL ?? 'http://127.0.0.1:5173';
+const ENABLED = process.env.A3_E2E === '1';
+const PASSWORD = 'lingxi2026';
+const PASSWORD_HASH =
+  '$argon2id$v=19$m=65536,p=4,t=3$Osdgg3Fz53AwcoC2kyGiGg$QVbxW7Ok/SlCNbML95go2J/6GMSfE1EG3jBTJgR4zO4';
+const ACCOUNT = 'qa3.e2e';
+const ENCODING = '0123456789ABCDEFGHJKMNPQRSTVWXYZ';
+
+const prisma = new PrismaClient();
+
+function ulid(): string {
+  let time = Date.now();
+  const timeChars = new Array<string>(10);
+  for (let index = 9; index >= 0; index -= 1) {
+    timeChars[index] = ENCODING[time % 32] ?? '0';
+    time = Math.floor(time / 32);
+  }
+  const random = randomBytes(16);
+  return `${timeChars.join('')}${Array.from(random, (byte) => ENCODING[byte & 31] ?? '0').join('')}`;
+}
+
+test.describe('A3 客户与行业目录', () => {
+  test.skip(!ENABLED, 'A3_E2E=1 时执行；需要 API 3000 + Web 5173');
+
+  test.beforeAll(async () => {
+    const [role, department] = await Promise.all([
+      prisma.role.findUniqueOrThrow({ where: { code: 'super_admin' } }),
+      prisma.department.findUniqueOrThrow({ where: { code: 'content-g1' } }),
+    ]);
+    await prisma.user.deleteMany({ where: { account: ACCOUNT } });
+    await prisma.user.create({
+      data: {
+        id: ulid(),
+        name: 'A3 端到端',
+        account: ACCOUNT,
+        email: `${ACCOUNT}@lingxi.cn`,
+        phone: '13500008888',
+        passwordHash: PASSWORD_HASH,
+        departmentId: department.id,
+        mustChangePassword: false,
+        roles: { create: [{ roleId: role.id }] },
+      },
+    });
+  });
+
+  test.afterAll(async () => {
+    await prisma.user.deleteMany({ where: { account: ACCOUNT } });
+    await prisma.$disconnect();
+  });
+
+  test('行业 / 客户 / 客户组 / 字段审批六页可访问且数据加载', async ({ page, request }) => {
+    const login = await request.post(`${API_BASE}/auth/login`, {
+      data: { account: ACCOUNT, password: PASSWORD },
+    });
+    expect(login.ok()).toBe(true);
+    const session = (await login.json()) as { accessToken: string; refreshToken: string };
+    const meResponse = await request.get(`${API_BASE}/me`, {
+      headers: { authorization: `Bearer ${session.accessToken}` },
+    });
+    expect(meResponse.ok()).toBe(true);
+    const me = (await meResponse.json()) as {
+      user: { id: string; name: string; account: string };
+      roles: { name: string }[];
+      permissions: string[];
+    };
+    await page.addInitScript(
+      (value) => {
+        window.localStorage.setItem('lingxi.auth.session', JSON.stringify(value));
+      },
+      {
+        accessToken: session.accessToken,
+        refreshToken: session.refreshToken,
+        user: {
+          id: me.user.id,
+          name: me.user.name,
+          account: me.user.account,
+          roleName: me.roles[0]?.name,
+        },
+        permissions: me.permissions,
+        mustChangePassword: false,
+      },
+    );
+
+    const pages = [
+      { path: '/system/industries', title: '行业管理' },
+      { path: '/system/customers', title: '客户管理' },
+      { path: '/system/customers/new', title: '新建客户' },
+      { path: '/system/customer-groups', title: '客户组' },
+      { path: '/system/customer-fields/approvals', title: '客户字段审批' },
+    ];
+    for (const item of pages) {
+      await page.goto(`${WEB_BASE}${item.path}`, { waitUntil: 'networkidle' });
+      await expect(page.locator('h1').first()).toHaveText(item.title);
+    }
+
+    await page.goto(`${WEB_BASE}/system/customers`, { waitUntil: 'networkidle' });
+    const customerRows = page.locator('.lx-client-table tbody tr');
+    const count = await customerRows.count();
+    expect(count).toBeGreaterThan(0);
+    await customerRows.first().click();
+    await expect(page).toHaveURL(/\/system\/customers\/[A-Z0-9]+$/);
+    await expect(page.locator('h1').first()).toBeVisible();
+  });
+});

e2e/smoke.spec.ts

@@ -2,7 +2,7 @@ import { expect, type Page, test } from '@playwright/test';
 
 async function signIn(page: Page): Promise<void> {
   await page.goto('/login');
-  await page.getByPlaceholder('请输入账号或邮箱').fill('admin');
+  await page.getByPlaceholder('请输入账号或手机号').fill('admin');
   await page.getByPlaceholder('请输入密码').fill('demo1234');
   await page.getByTestId('login-submit').click();
   await expect(page.getByTestId('app-shell')).toBeVisible();
@@ -12,6 +12,9 @@ test('登录页打开并进入工作台', async ({ page }) => {
   await page.goto('/login');
   await expect(page.getByRole('heading', { name: '登录灵犀' })).toBeVisible();
   await signIn(page);
+  // A1 起登录默认落地 /system/users，再从顶部模块导航进入工作台
+  await expect(page).toHaveURL(/\/system\/users/);
+  await page.getByRole('button', { name: '工作台', exact: true }).click();
   await expect(page).toHaveURL('/');
   await expect(page.getByRole('heading', { name: '工作台', exact: true })).toBeVisible();
   await expect(page.getByRole('navigation', { name: '模块导航' })).toBeVisible();

openapi/lingxi.openapi.json

@@ -203,31 +203,24 @@
         ]
       }
     },
-    "/api/v1/users/{id}/transfer-customers": {
-      "post": {
-        "description": "A3 客户模块落地前返回 42201",
-        "operationId": "UsersController_transferCustomers",
-        "parameters": [],
-        "responses": {
-          "200": {
-            "description": ""
-          }
-        },
-        "security": [
-          {
-            "bearer": []
-          }
-        ],
-        "summary": "客户转交（占位）",
-        "tags": [
-          "identity-users"
-        ]
-      }
-    },
     "/api/v1/departments/tree": {
       "get": {
+        "description": "memberCount 含下级成员、directMemberCount 仅本部门直属成员；默认只返回启用部门，管理页传 include_disabled=true",
         "operationId": "DepartmentsController_tree",
-        "parameters": [],
+        "parameters": [
+          {
+            "name": "include_disabled",
+            "required": false,
+            "in": "query",
+            "schema": {
+              "enum": [
+                "true",
+                "false"
+              ],
+              "type": "string"
+            }
+          }
+        ],
         "responses": {
           "200": {
             "description": ""
@@ -238,7 +231,7 @@
             "bearer": []
           }
         ],
-        "summary": "部门树（两级，含成员数与负责人）",
+        "summary": "部门树（两级）",
         "tags": [
           "identity-departments"
         ]
@@ -246,7 +239,7 @@
     },
     "/api/v1/departments": {
       "post": {
-        "description": "最多两级，在小组下新建返回 42201",
+        "description": "最多两级；父级必须启用；负责人必须是启用用户；同级重名返回 40903",
         "operationId": "DepartmentsController_create",
         "parameters": [],
         "responses": {
@@ -267,7 +260,8 @@
     },
     "/api/v1/departments/{id}": {
       "patch": {
-        "operationId": "DepartmentsController_rename",
+        "description": "上级关系创建后不可移动；负责人必须是启用用户",
+        "operationId": "DepartmentsController_update",
         "parameters": [],
         "responses": {
           "200": {
@@ -279,7 +273,49 @@
             "bearer": []
           }
         ],
-        "summary": "部门改名",
+        "summary": "更新部门（名称 / 负责人 / 排序）",
+        "tags": [
+          "identity-departments"
+        ]
+      }
+    },
+    "/api/v1/departments/{id}/disable": {
+      "post": {
+        "description": "本部门仍有在职成员、或一级部门存在启用中的下级小组 / 下级在职成员时返回 42201；已停用返回 40903",
+        "operationId": "DepartmentsController_disable",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "停用部门",
+        "tags": [
+          "identity-departments"
+        ]
+      }
+    },
+    "/api/v1/departments/{id}/enable": {
+      "post": {
+        "description": "上级必须启用；已启用返回 40903",
+        "operationId": "DepartmentsController_enable",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "启用部门",
         "tags": [
           "identity-departments"
         ]
@@ -404,6 +440,488 @@
         ]
       }
     },
+    "/api/v1/industries": {
+      "get": {
+        "operationId": "IndustriesController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "两级行业树（一级 → 二级）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "post": {
+        "operationId": "IndustriesController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建一级 / 二级行业",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/industries/{id}": {
+      "get": {
+        "operationId": "IndustriesController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "行业详情与引用（子行业 / 客户 / 资产）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "patch": {
+        "operationId": "IndustriesController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新行业名称 / 排序 / 备注（层级与上级不可变）",
+        "tags": [
+          "client-industries"
+        ]
+      },
+      "delete": {
+        "operationId": "IndustriesController_remove",
+        "parameters": [],
+        "responses": {
+          "204": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "删除行业（仅无子行业 / 客户 / 资产时）",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/industries/{id}/status": {
+      "patch": {
+        "operationId": "IndustriesController_setStatus",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "停用 / 启用行业（有启用子行业时禁止停用）",
+        "tags": [
+          "client-industries"
+        ]
+      }
+    },
+    "/api/v1/customers": {
+      "get": {
+        "operationId": "CustomersController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户列表（游标分页 + 行业 / 状态 / 负责人 / 客户组筛选）",
+        "tags": [
+          "client-customers"
+        ]
+      },
+      "post": {
+        "operationId": "CustomersController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建客户（简称必填；行业必须为末级行业）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}": {
+      "get": {
+        "operationId": "CustomersController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户详情（跨客户访问统一 404）",
+        "tags": [
+          "client-customers"
+        ]
+      },
+      "patch": {
+        "operationId": "CustomersController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新客户档案（所属行业不可改；暂停 / 结束只读）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/status": {
+      "patch": {
+        "operationId": "CustomersController_setStatus",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户状态：在服务 ⇄ 暂停 → 结束（结束不可逆）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/transfer": {
+      "post": {
+        "operationId": "CustomersController_transfer",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "变更客户负责人（写审计）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/groups": {
+      "put": {
+        "operationId": "CustomersController_setGroups",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "设置客户所属客户组（覆盖式）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/apply-industry-pack": {
+      "post": {
+        "operationId": "CustomersController_applyIndustryPack",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "套用行业资产包（B0 批次提供；当前返回业务提示）",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/users/{id}/transfer-customers": {
+      "post": {
+        "operationId": "CustomerTransferController_transfer",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "把用户名下客户转交给另一负责人",
+        "tags": [
+          "client-customers"
+        ]
+      }
+    },
+    "/api/v1/customer-groups": {
+      "get": {
+        "operationId": "CustomerGroupsController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户组列表（授权与数据范围最小单位）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "post": {
+        "operationId": "CustomerGroupsController_create",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "新建客户组",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-groups/{id}": {
+      "get": {
+        "operationId": "CustomerGroupsController_detail",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户组详情与成员",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "patch": {
+        "operationId": "CustomerGroupsController_update",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "更新客户组名称 / 说明",
+        "tags": [
+          "client-customer-groups"
+        ]
+      },
+      "delete": {
+        "operationId": "CustomerGroupsController_remove",
+        "parameters": [],
+        "responses": {
+          "204": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "删除客户组（被角色数据范围引用时拒绝）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-groups/{id}/members": {
+      "post": {
+        "operationId": "CustomerGroupsController_updateMembers",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "批量添加 / 移除成员（幂等）",
+        "tags": [
+          "client-customer-groups"
+        ]
+      }
+    },
+    "/api/v1/customer-fields": {
+      "get": {
+        "operationId": "CustomerFieldsController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "字段审批队列（待审批 / 已生效 / 已驳回）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
+    "/api/v1/customer-fields/{id}/approve": {
+      "post": {
+        "operationId": "CustomerFieldsController_approve",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "审批客户级字段（通过 / 驳回；驳回原因必填）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
+    "/api/v1/customers/{id}/fields": {
+      "get": {
+        "operationId": "CustomerFieldsOfCustomerController_list",
+        "parameters": [],
+        "responses": {
+          "200": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "客户级字段列表（基础字段在 customers.custom_fields）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      },
+      "post": {
+        "operationId": "CustomerFieldsOfCustomerController_apply",
+        "parameters": [],
+        "responses": {
+          "201": {
+            "description": ""
+          }
+        },
+        "security": [
+          {
+            "bearer": []
+          }
+        ],
+        "summary": "申请客户级字段（进入生成字段需审批；每客户 ≤ 5）",
+        "tags": [
+          "client-customer-fields"
+        ]
+      }
+    },
     "/health": {
       "get": {
         "description": "真实检查 PostgreSQL 与 Redis；任一不可用返回 503 与统一错误体。",

package.json

@@ -25,7 +25,8 @@
     "ci:local": "node scripts/ci-local.mjs",
     "db:generate": "prisma generate",
     "db:migrate": "prisma migrate dev",
-    "db:reset": "prisma migrate reset --force",
+    "db:init": "prisma migrate deploy && pnpm db:seed",
+    "db:reset": "node scripts/db-reset.mjs",
     "db:seed": "tsx prisma/seed.ts",
     "openapi:export": "tsx --tsconfig apps/api/tsconfig.json apps/api/src/scripts/export-openapi.ts && openapi-typescript openapi/lingxi.openapi.json -o apps/web/src/api/generated/openapi.d.ts && prettier --write apps/web/src/api/generated/openapi.d.ts",
     "openapi:diff": "node scripts/openapi-diff.mjs",

packages/shared/src/index.ts

@@ -4,6 +4,7 @@ export * from './errors/codes.js';
 export * from './naming.js';
 export * from './permissions.js';
 export * from './schemas/api.js';
+export * from './schemas/client.js';
 export * from './schemas/common.js';
 export * from './schemas/identity.js';
 export * from './schemas/roles.js';

packages/shared/src/schemas/client.spec.ts

@@ -0,0 +1,192 @@
+import { describe, expect, it } from 'vitest';
+
+import {
+  applyCustomerFieldInputSchema,
+  approveCustomerFieldInputSchema,
+  createCustomerGroupInputSchema,
+  createCustomerInputSchema,
+  createIndustryInputSchema,
+  customerFieldCodeSchema,
+  customerFieldListQuerySchema,
+  customerGroupListQuerySchema,
+  customerListQuerySchema,
+  customerNameSchema,
+  customerShortNameSchema,
+  industryListQuerySchema,
+  setCustomerGroupsInputSchema,
+  setCustomerStatusInputSchema,
+  setIndustryStatusInputSchema,
+  transferCustomerInputSchema,
+  updateCustomerGroupInputSchema,
+  updateCustomerGroupMembersInputSchema,
+  updateCustomerInputSchema,
+  updateIndustryInputSchema,
+} from './client.js';
+
+const ULID = '01HZZZZZZZZZZZZZZZZZZZZZZ1';
+const ULID2 = '01HZZZZZZZZZZZZZZZZZZZZZZ2';
+
+describe('行业契约', () => {
+  it('新建：一级 parentId 缺省、默认排序；二级必须带 parentId', () => {
+    expect(createIndustryInputSchema.parse({ name: '电商' })).toEqual({
+      name: '电商',
+      sortOrder: 10,
+      remark: '',
+    });
+    expect(createIndustryInputSchema.parse({ name: '服饰', parentId: ULID })).toMatchObject({
+      parentId: ULID,
+    });
+    expect(createIndustryInputSchema.safeParse({ name: '电' }).success).toBe(false);
+    expect(createIndustryInputSchema.safeParse({ name: '电商', unknown: 1 }).success).toBe(false);
+  });
+
+  it('更新 / 状态 / 列表查询：层级与上级不可改，状态枚举与默认分页', () => {
+    expect(updateIndustryInputSchema.safeParse({ parentId: ULID }).success).toBe(false);
+    expect(
+      updateIndustryInputSchema.parse({ name: '电商2', sortOrder: 20, remark: '说明' }),
+    ).toEqual({
+      name: '电商2',
+      sortOrder: 20,
+      remark: '说明',
+    });
+    expect(setIndustryStatusInputSchema.safeParse({ status: 'disabled' }).success).toBe(true);
+    expect(setIndustryStatusInputSchema.safeParse({ status: 'deleted' }).success).toBe(false);
+    expect(industryListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+  });
+});
+
+describe('客户契约', () => {
+  it('名称 / 简称：简称必填且限制字符', () => {
+    expect(customerNameSchema.safeParse('  ').success).toBe(false);
+    expect(customerShortNameSchema.safeParse('HJ').success).toBe(true);
+    expect(customerShortNameSchema.safeParse('花间集').success).toBe(true);
+    expect(customerShortNameSchema.safeParse('H').success).toBe(false);
+    expect(customerShortNameSchema.safeParse('HJ!').success).toBe(false);
+  });
+
+  it('新建：默认不写偏好与基础字段，未知字段拒绝', () => {
+    const parsed = createCustomerInputSchema.parse({
+      industryId: ULID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ULID2,
+    });
+    expect(parsed.preferences).toBeUndefined();
+    expect(parsed.baseFields).toBeUndefined();
+    expect(
+      createCustomerInputSchema.safeParse({
+        industryId: ULID,
+        name: '花间集',
+        shortName: 'HJ',
+        ownerUserId: ULID2,
+        extra: true,
+      }).success,
+    ).toBe(false);
+  });
+
+  it('新建：基础字段 ≤ 10，接受完整偏好', () => {
+    const baseFields = Array.from({ length: 11 }, (_, index) => ({
+      key: `k${index}`,
+      value: `v${index}`,
+    }));
+    expect(
+      createCustomerInputSchema.safeParse({
+        industryId: ULID,
+        name: '花间集',
+        shortName: 'HJ',
+        ownerUserId: ULID2,
+        baseFields,
+      }).success,
+    ).toBe(false);
+    const parsed = createCustomerInputSchema.parse({
+      industryId: ULID,
+      name: '花间集',
+      shortName: 'HJ',
+      ownerUserId: ULID2,
+      preferences: { naming: 'n', directory: 'd', specs: ['1080×1920'], taboo: ['绝对化用语'] },
+      baseFields: [{ key: '门店', value: '沪-001' }],
+    });
+    expect(parsed.preferences?.specs).toHaveLength(1);
+  });
+
+  it('更新不接受所属行业；状态 / 转交 / 组 / 列表查询口径', () => {
+    expect(updateCustomerInputSchema.safeParse({ industryId: ULID }).success).toBe(false);
+    expect(updateCustomerInputSchema.parse({ shortName: 'HJ2' })).toEqual({ shortName: 'HJ2' });
+    expect(setCustomerStatusInputSchema.safeParse({ status: 'paused' }).success).toBe(true);
+    expect(setCustomerStatusInputSchema.safeParse({ status: 'deleted' }).success).toBe(false);
+    expect(transferCustomerInputSchema.parse({ ownerUserId: ULID })).toEqual({ ownerUserId: ULID });
+    expect(setCustomerGroupsInputSchema.parse({ groupIds: [ULID] })).toEqual({ groupIds: [ULID] });
+    expect(customerListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+    expect(customerListQuerySchema.parse({ status: 'ended', industry_id: ULID })).toMatchObject({
+      status: 'ended',
+      industry_id: ULID,
+    });
+  });
+});
+
+describe('客户组契约', () => {
+  it('名称 / 说明 / 成员批量操作 / 列表查询', () => {
+    expect(createCustomerGroupInputSchema.parse({ name: '电商核心组' })).toEqual({
+      name: '电商核心组',
+    });
+    expect(createCustomerGroupInputSchema.safeParse({ name: '组' }).success).toBe(false);
+    expect(updateCustomerGroupInputSchema.parse({ description: '说明' })).toEqual({
+      description: '说明',
+    });
+    expect(updateCustomerGroupMembersInputSchema.parse({ addCustomerIds: [ULID] })).toEqual({
+      addCustomerIds: [ULID],
+      removeCustomerIds: [],
+    });
+    expect(customerGroupListQuerySchema.parse({})).toEqual({ limit: 20 });
+  });
+});
+
+describe('客户字段契约', () => {
+  it('编码格式：小写字母开头，字母数字下划线', () => {
+    expect(customerFieldCodeSchema.parse('campaign_code')).toBe('campaign_code');
+    expect(customerFieldCodeSchema.safeParse('Campaign').success).toBe(false);
+    expect(customerFieldCodeSchema.safeParse('1abc').success).toBe(false);
+    expect(customerFieldCodeSchema.safeParse('a').success).toBe(false);
+  });
+
+  it('申请：单选必须有选项，进入生成默认 false', () => {
+    const parsed = applyCustomerFieldInputSchema.parse({
+      name: '活动编码',
+      code: 'campaign_code',
+      type: 'text',
+      purpose: '检索',
+    });
+    expect(parsed.entersGeneration).toBe(false);
+    expect(parsed.options).toEqual([]);
+    expect(
+      applyCustomerFieldInputSchema.safeParse({
+        name: '系列',
+        code: 'series',
+        type: 'select',
+        purpose: '检索',
+      }).success,
+    ).toBe(false);
+    expect(
+      applyCustomerFieldInputSchema.parse({
+        name: '系列',
+        code: 'series',
+        type: 'select',
+        options: ['秋冬'],
+        purpose: '检索',
+        entersGeneration: true,
+      }).entersGeneration,
+    ).toBe(true);
+  });
+
+  it('审批：驳回必须带原因；列表状态枚举', () => {
+    expect(approveCustomerFieldInputSchema.safeParse({ decision: 'reject' }).success).toBe(false);
+    expect(approveCustomerFieldInputSchema.parse({ decision: 'reject', reason: '重复' })).toEqual({
+      decision: 'reject',
+      reason: '重复',
+    });
+    expect(approveCustomerFieldInputSchema.parse({ decision: 'approve' })).toEqual({
+      decision: 'approve',
+    });
+    expect(customerFieldListQuerySchema.parse({})).toEqual({ limit: 20, status: 'all' });
+  });
+});

packages/shared/src/schemas/client.ts

@@ -0,0 +1,437 @@
+/**
+ * 客户与行业共享契约（A3：两级行业、客户档案与状态机、客户组、客户级字段）
+ * 依据：PRD R-20 / R-07、§5.4.2 / §5.4.9；技术架构 §5.3 / §5.4.1 / §6.3.2；ADR-002。
+ *
+ * 约定：
+ * - query 用 snake_case；写 body 用 camelCase 且 `.strict()`；
+ * - 行业最多两级；一级 parentId 为空，二级 parentId 指向一级；
+ * - 客户 `industryId` 必须指向末级行业；客户不可跨行业移动（update 不接收 industryId）；
+ * - 基础字段 ≤ 10（JSONB 键值）；进入生成字段 ≤ 5（审批通过后生效）；
+ * - 客户状态 active 在服务 / paused 暂停 / ended 结束（结束不可逆）。
+ */
+import { z } from 'zod';
+
+import { cursorPaginationQuerySchema } from './api.js';
+import { isoDateTimeSchema, ulidSchema } from './common.js';
+
+// ---------------------------------------------------------------------------
+// 枚举
+// ---------------------------------------------------------------------------
+
+export const INDUSTRY_STATUSES = ['active', 'disabled'] as const;
+export const industryStatusSchema = z.enum(INDUSTRY_STATUSES);
+export type IndustryStatus = z.infer<typeof industryStatusSchema>;
+
+export const industryLevelSchema = z.union([z.literal(1), z.literal(2)]);
+export type IndustryLevel = z.infer<typeof industryLevelSchema>;
+
+export const CUSTOMER_STATUSES = ['active', 'paused', 'ended'] as const;
+export const customerStatusSchema = z.enum(CUSTOMER_STATUSES);
+export type CustomerStatus = z.infer<typeof customerStatusSchema>;
+
+export const CUSTOMER_FIELD_TYPES = ['text', 'number', 'date', 'select'] as const;
+export const customerFieldTypeSchema = z.enum(CUSTOMER_FIELD_TYPES);
+export type CustomerFieldType = z.infer<typeof customerFieldTypeSchema>;
+
+export const CUSTOMER_FIELD_STATUSES = ['pending', 'active', 'rejected', 'disabled'] as const;
+export const customerFieldStatusSchema = z.enum(CUSTOMER_FIELD_STATUSES);
+export type CustomerFieldStatus = z.infer<typeof customerFieldStatusSchema>;
+
+/** 上限：只存系统配置前的共享常量（A4 迁入 system_configs，R-26） */
+export const CUSTOMER_BASE_FIELD_LIMIT = 10;
+export const CUSTOMER_GEN_FIELD_LIMIT = 5;
+
+// ---------------------------------------------------------------------------
+// 行业
+// ---------------------------------------------------------------------------
+
+export const industryNameSchema = z
+  .string()
+  .trim()
+  .min(2, '行业名称至少 2 个字符')
+  .max(20, '行业名称最多 20 个字符');
+
+export const industrySortSchema = z.coerce.number().int().min(0).max(9999);
+
+export const industryRemarkSchema = z.string().trim().max(200, '备注最多 200 个字符');
+
+export const industryNodeSchema = z.object({
+  id: ulidSchema,
+  parentId: ulidSchema.nullable(),
+  level: industryLevelSchema,
+  name: z.string().min(1),
+  sortOrder: z.number().int(),
+  status: industryStatusSchema,
+  remark: z.string(),
+  customerCount: z.number().int().nonnegative(),
+  assetCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type IndustryNode = z.infer<typeof industryNodeSchema>;
+
+export const industryTreeItemSchema = industryNodeSchema.extend({
+  children: z.array(industryNodeSchema),
+});
+
+export type IndustryTreeItem = z.infer<typeof industryTreeItemSchema>;
+
+/** 行业引用信息：删除 / 停用前的引用清单 */
+export const industryReferencesSchema = z.object({
+  childCount: z.number().int().nonnegative(),
+  activeChildCount: z.number().int().nonnegative(),
+  customerCount: z.number().int().nonnegative(),
+  customers: z.array(z.object({ id: ulidSchema, name: z.string(), status: customerStatusSchema })),
+  assetCount: z.number().int().nonnegative(),
+});
+
+export type IndustryReferences = z.infer<typeof industryReferencesSchema>;
+
+export const industryDetailSchema = industryNodeSchema.extend({
+  parentName: z.string().nullable(),
+  references: industryReferencesSchema,
+});
+
+export type IndustryDetail = z.infer<typeof industryDetailSchema>;
+
+export const industryListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+  status: z.enum(['all', 'active', 'disabled']).default('all'),
+  parent_id: ulidSchema.optional(),
+});
+
+export type IndustryListQuery = z.infer<typeof industryListQuerySchema>;
+
+export const createIndustryInputSchema = z
+  .object({
+    name: industryNameSchema,
+    parentId: ulidSchema.nullable().optional(),
+    sortOrder: industrySortSchema.default(10),
+    remark: industryRemarkSchema.default(''),
+  })
+  .strict();
+
+export type CreateIndustryInput = z.infer<typeof createIndustryInputSchema>;
+
+/** 行业层级与上级不可变；名称 / 排序 / 备注可改（状态走独立接口） */
+export const updateIndustryInputSchema = z
+  .object({
+    name: industryNameSchema.optional(),
+    sortOrder: industrySortSchema.optional(),
+    remark: industryRemarkSchema.optional(),
+  })
+  .strict();
+
+export type UpdateIndustryInput = z.infer<typeof updateIndustryInputSchema>;
+
+export const setIndustryStatusInputSchema = z
+  .object({
+    status: industryStatusSchema,
+  })
+  .strict();
+
+export type SetIndustryStatusInput = z.infer<typeof setIndustryStatusInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户
+// ---------------------------------------------------------------------------
+
+export const customerNameSchema = z
+  .string()
+  .trim()
+  .min(1, '请输入客户名称')
+  .max(128, '客户名称最多 128 个字符');
+
+/** 简称用于全部自动命名：中文 / 字母 / 数字 / 下划线 / 短横线，2–20 字符 */
+export const customerShortNameSchema = z
+  .string()
+  .trim()
+  .min(2, '客户简称至少 2 个字符')
+  .max(20, '客户简称最多 20 个字符')
+  .regex(/^[\u4e00-\u9fa5A-Za-z0-9_-]+$/, '客户简称只能包含中文、字母、数字、下划线或短横线');
+
+export const customerContactNameSchema = z.string().trim().max(32).optional();
+export const customerContactPhoneSchema = z.string().trim().max(32).optional();
+export const customerRemarkSchema = z.string().trim().max(500).optional();
+
+export const customerPreferencesSchema = z
+  .object({
+    naming: z.string().trim().max(120).default(''),
+    directory: z.string().trim().max(200).default(''),
+    specs: z.array(z.string().trim().max(32)).max(10).default([]),
+    taboo: z.array(z.string().trim().max(32)).max(20).default([]),
+  })
+  .strict();
+
+export type CustomerPreferences = z.infer<typeof customerPreferencesSchema>;
+
+export const baseFieldSchema = z
+  .object({
+    key: z.string().trim().min(1, '字段键不能为空').max(32),
+    value: z.string().trim().max(200),
+  })
+  .strict();
+
+export type BaseField = z.infer<typeof baseFieldSchema>;
+
+export const customerGroupRefSchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+});
+
+export type CustomerGroupRef = z.infer<typeof customerGroupRefSchema>;
+
+export const customerFieldSchema = z.object({
+  id: ulidSchema,
+  customerId: ulidSchema,
+  name: z.string().min(1),
+  code: z.string().min(1),
+  type: customerFieldTypeSchema,
+  options: z.array(z.string()).default([]),
+  purpose: z.string(),
+  entersGeneration: z.boolean(),
+  status: customerFieldStatusSchema,
+  applicantName: z.string(),
+  approverName: z.string().nullable(),
+  appliedAt: isoDateTimeSchema,
+  approvedAt: isoDateTimeSchema.nullable(),
+  rejectReason: z.string().nullable(),
+});
+
+export type CustomerField = z.infer<typeof customerFieldSchema>;
+
+/** 审批队列列表项：附带客户上下文，避免前端再逐条查客户 */
+export const customerFieldListItemSchema = customerFieldSchema.extend({
+  customerName: z.string().min(1),
+  customerShortName: z.string().min(1),
+  industryPath: z.string().min(1),
+});
+
+export type CustomerFieldListItem = z.infer<typeof customerFieldListItemSchema>;
+
+export const customerSummarySchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+  shortName: z.string().min(1),
+  industryId: ulidSchema,
+  industryName: z.string().min(1),
+  industryPath: z.string().min(1),
+  status: customerStatusSchema,
+  ownerUserId: ulidSchema,
+  ownerName: z.string().min(1),
+  groups: z.array(customerGroupRefSchema),
+  baseFieldCount: z.number().int().nonnegative(),
+  genFieldCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type CustomerSummary = z.infer<typeof customerSummarySchema>;
+
+export const customerDetailSchema = customerSummarySchema.extend({
+  contactName: z.string().nullable(),
+  contactPhone: z.string().nullable(),
+  preferences: customerPreferencesSchema,
+  baseFields: z.array(baseFieldSchema),
+  fields: z.array(customerFieldSchema),
+  remark: z.string().nullable(),
+  createdAt: isoDateTimeSchema,
+});
+
+export type CustomerDetail = z.infer<typeof customerDetailSchema>;
+
+export const customerListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+  industry_id: ulidSchema.optional(),
+  status: z.enum(['all', 'active', 'paused', 'ended']).default('all'),
+  owner_user_id: ulidSchema.optional(),
+  group_id: ulidSchema.optional(),
+});
+
+export type CustomerListQuery = z.infer<typeof customerListQuerySchema>;
+
+export const createCustomerInputSchema = z
+  .object({
+    industryId: ulidSchema,
+    name: customerNameSchema,
+    shortName: customerShortNameSchema,
+    ownerUserId: ulidSchema,
+    contactName: customerContactNameSchema,
+    contactPhone: customerContactPhoneSchema,
+    preferences: customerPreferencesSchema.optional(),
+    baseFields: z.array(baseFieldSchema).max(CUSTOMER_BASE_FIELD_LIMIT).optional(),
+    remark: customerRemarkSchema,
+  })
+  .strict();
+
+export type CreateCustomerInput = z.infer<typeof createCustomerInputSchema>;
+
+/** 所属行业不可修改（客户不可跨行业移动），状态走独立接口 */
+export const updateCustomerInputSchema = z
+  .object({
+    name: customerNameSchema.optional(),
+    shortName: customerShortNameSchema.optional(),
+    ownerUserId: ulidSchema.optional(),
+    contactName: customerContactNameSchema,
+    contactPhone: customerContactPhoneSchema,
+    preferences: customerPreferencesSchema.optional(),
+    baseFields: z.array(baseFieldSchema).max(CUSTOMER_BASE_FIELD_LIMIT).optional(),
+    remark: customerRemarkSchema,
+  })
+  .strict();
+
+export type UpdateCustomerInput = z.infer<typeof updateCustomerInputSchema>;
+
+export const setCustomerStatusInputSchema = z
+  .object({
+    status: customerStatusSchema,
+  })
+  .strict();
+
+export type SetCustomerStatusInput = z.infer<typeof setCustomerStatusInputSchema>;
+
+export const transferCustomerInputSchema = z
+  .object({
+    ownerUserId: ulidSchema,
+  })
+  .strict();
+
+export type TransferCustomerInput = z.infer<typeof transferCustomerInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户组
+// ---------------------------------------------------------------------------
+
+export const customerGroupNameSchema = z
+  .string()
+  .trim()
+  .min(2, '客户组名称至少 2 个字符')
+  .max(64, '客户组名称最多 64 个字符');
+
+export const customerGroupDescSchema = z.string().trim().max(255).default('');
+
+export const customerGroupSummarySchema = z.object({
+  id: ulidSchema,
+  name: z.string().min(1),
+  description: z.string(),
+  memberCount: z.number().int().nonnegative(),
+  updatedAt: isoDateTimeSchema,
+});
+
+export type CustomerGroupSummary = z.infer<typeof customerGroupSummarySchema>;
+
+export const customerGroupDetailSchema = customerGroupSummarySchema.extend({
+  members: z.array(
+    z.object({
+      id: ulidSchema,
+      name: z.string(),
+      shortName: z.string(),
+      industryPath: z.string(),
+      status: customerStatusSchema,
+      ownerName: z.string(),
+    }),
+  ),
+});
+
+export type CustomerGroupDetail = z.infer<typeof customerGroupDetailSchema>;
+
+export const customerGroupListQuerySchema = cursorPaginationQuerySchema.extend({
+  keyword: z.string().trim().max(64).optional(),
+});
+
+export type CustomerGroupListQuery = z.infer<typeof customerGroupListQuerySchema>;
+
+export const createCustomerGroupInputSchema = z
+  .object({
+    name: customerGroupNameSchema,
+    description: customerGroupDescSchema.optional(),
+    customerIds: z.array(ulidSchema).max(500).optional(),
+  })
+  .strict();
+
+export type CreateCustomerGroupInput = z.infer<typeof createCustomerGroupInputSchema>;
+
+export const updateCustomerGroupInputSchema = z
+  .object({
+    name: customerGroupNameSchema.optional(),
+    description: customerGroupDescSchema.optional(),
+  })
+  .strict();
+
+export type UpdateCustomerGroupInput = z.infer<typeof updateCustomerGroupInputSchema>;
+
+export const updateCustomerGroupMembersInputSchema = z
+  .object({
+    addCustomerIds: z.array(ulidSchema).max(500).default([]),
+    removeCustomerIds: z.array(ulidSchema).max(500).default([]),
+  })
+  .strict();
+
+export type UpdateCustomerGroupMembersInput = z.infer<typeof updateCustomerGroupMembersInputSchema>;
+
+export const setCustomerGroupsInputSchema = z
+  .object({
+    groupIds: z.array(ulidSchema).max(50),
+  })
+  .strict();
+
+export type SetCustomerGroupsInput = z.infer<typeof setCustomerGroupsInputSchema>;
+
+// ---------------------------------------------------------------------------
+// 客户级字段
+// ---------------------------------------------------------------------------
+
+export const customerFieldCodeSchema = z
+  .string()
+  .trim()
+  .min(2, '字段编码至少 2 个字符')
+  .max(32, '字段编码最多 32 个字符')
+  .regex(/^[a-z][a-z0-9_]{1,31}$/, '字段编码需小写字母开头，只能包含小写字母、数字与下划线');
+
+export const customerFieldNameSchema = z
+  .string()
+  .trim()
+  .min(1, '请输入字段名称')
+  .max(32, '字段名称最多 32 个字符');
+
+export const customerFieldPurposeSchema = z
+  .string()
+  .trim()
+  .min(1, '请填写用途说明')
+  .max(200, '用途说明最多 200 个字符');
+
+export const applyCustomerFieldInputSchema = z
+  .object({
+    name: customerFieldNameSchema,
+    code: customerFieldCodeSchema,
+    type: customerFieldTypeSchema,
+    options: z.array(z.string().trim().min(1).max(32)).max(20).default([]),
+    purpose: customerFieldPurposeSchema,
+    entersGeneration: z.boolean().default(false),
+  })
+  .strict()
+  .refine((input) => input.type !== 'select' || input.options.length > 0, {
+    message: '单选字段至少提供一个选项',
+    path: ['options'],
+  });
+
+export type ApplyCustomerFieldInput = z.infer<typeof applyCustomerFieldInputSchema>;
+
+export const approveCustomerFieldInputSchema = z
+  .object({
+    decision: z.enum(['approve', 'reject']),
+    reason: z.string().trim().max(200).optional(),
+  })
+  .strict()
+  .refine((input) => input.decision !== 'reject' || (input.reason ?? '').length > 0, {
+    message: '驳回时必须填写原因',
+    path: ['reason'],
+  });
+
+export type ApproveCustomerFieldInput = z.infer<typeof approveCustomerFieldInputSchema>;
+
+export const customerFieldListQuerySchema = cursorPaginationQuerySchema.extend({
+  customer_id: ulidSchema.optional(),
+  status: z.enum(['all', 'pending', 'active', 'rejected', 'disabled']).default('all'),
+});
+
+export type CustomerFieldListQuery = z.infer<typeof customerFieldListQuerySchema>;

packages/shared/src/schemas/identity.spec.ts

@@ -4,6 +4,7 @@ import { ulid } from '../ulid.js';
 import {
   accountSchema,
   changePasswordInputSchema,
+  createDepartmentInputSchema,
   createUserInputSchema,
   DATA_SCOPE_TYPES,
   dataScopeSchema,
@@ -22,6 +23,7 @@ import {
   roleSummarySchema,
   tokenPairSchema,
   transferCustomersInputSchema,
+  updateDepartmentInputSchema,
   updateUserInputSchema,
   USER_LIST_SORTS,
   USER_LIST_STATUSES,
@@ -183,7 +185,10 @@ describe('departmentNodeSchema', () => {
       name: '运营中心',
       parentId: null,
       leader: null,
+      status: 'active',
+      sortOrder: 0,
       memberCount: 0,
+      directMemberCount: 0,
       createdAt: ISO,
     });
     expect(parsed.parentId).toBeNull();
@@ -196,19 +201,25 @@ describe('departmentNodeSchema', () => {
       name: '投放一组',
       parentId: ulid(),
       leader: { id: ulid(), name: '王五' },
+      status: 'active',
+      sortOrder: 1,
       memberCount: 12,
+      directMemberCount: 12,
       createdAt: ISO,
     });
     expect(parsed.leader?.name).toBe('王五');
   });
 
-  it('拒绝负数 / 非整数人数、非法 parentId、负责人缺姓名', () => {
+  it('拒绝负数 / 非整数人数、非法 parentId、负责人缺姓名、非法状态', () => {
     const base = {
       id: ulid(),
       name: '运营中心',
       parentId: null,
       leader: null,
+      status: 'active',
+      sortOrder: 0,
       memberCount: 3,
+      directMemberCount: 3,
       createdAt: ISO,
     };
     expect(() => departmentNodeSchema.parse({ ...base, memberCount: -1 })).toThrow();
@@ -217,6 +228,26 @@ describe('departmentNodeSchema', () => {
     expect(() =>
       departmentNodeSchema.parse({ ...base, leader: { id: ulid(), name: '' } }),
     ).toThrow();
+    expect(() => departmentNodeSchema.parse({ ...base, status: 'offline' })).toThrow();
+  });
+});
+
+describe('部门写接口契约', () => {
+  it('新建部门：名称必填、parentId 可空、排序与负责人可选', () => {
+    const parsed = createDepartmentInputSchema.parse({ name: '运营中心' });
+    expect(parsed.parentId).toBeNull();
+    expect(() => createDepartmentInputSchema.parse({ name: '' })).toThrow();
+    expect(() =>
+      createDepartmentInputSchema.parse({ name: '运营中心', parentId: 'bad' }),
+    ).toThrow();
+    expect(() => createDepartmentInputSchema.parse({ name: '运营中心', unknown: true })).toThrow();
+  });
+
+  it('更新部门：只允许名称 / 负责人 / 排序，未知字段拒绝', () => {
+    const parsed = updateDepartmentInputSchema.parse({ name: '运营中心', sortOrder: 2 });
+    expect(parsed.sortOrder).toBe(2);
+    expect(() => updateDepartmentInputSchema.parse({ parentId: ulid() })).toThrow();
+    expect(() => updateDepartmentInputSchema.parse({ sortOrder: -1 })).toThrow();
   });
 });
 

packages/shared/src/schemas/identity.ts

@@ -82,7 +82,26 @@ export type RoleSummary = z.infer<typeof roleSummarySchema>;
 // 部门
 // ---------------------------------------------------------------------------
 
-/** 部门 / 小组节点；parentId 为 null 表示一级部门（最多两级，见 MAX_DEPARTMENT_DEPTH） */
+/** 部门状态：停用后不出现在新建 / 编辑用户的部门选择中，历史数据保留 */
+export const DEPARTMENT_STATUSES = ['active', 'disabled'] as const;
+
+export const departmentStatusSchema = z.enum(DEPARTMENT_STATUSES, {
+  errorMap: () => ({ message: '部门状态只能是 active 或 disabled' }),
+});
+
+export type DepartmentStatus = z.infer<typeof departmentStatusSchema>;
+
+/** 部门名称：1–20 个字符（同级唯一由服务端校验） */
+export const departmentNameSchema = z
+  .string()
+  .trim()
+  .min(1, '请输入部门名称')
+  .max(20, '部门名称最多 20 个字符');
+
+/**
+ * 部门 / 小组节点；parentId 为 null 表示一级部门（最多两级，见 MAX_DEPARTMENT_DEPTH）。
+ * memberCount 含下级成员，directMemberCount 仅本部门直属成员。
+ */
 export const departmentNodeSchema = z.object({
   id: ulidSchema,
   name: z.string().min(1, '部门名称不能为空'),
@@ -93,12 +112,48 @@ export const departmentNodeSchema = z.object({
       name: z.string().min(1, '负责人姓名不能为空'),
     })
     .nullable(),
+  status: departmentStatusSchema,
+  sortOrder: z.number().int('排序必须是整数').min(0, '排序不能为负数'),
   memberCount: z.number().int('部门人数必须是整数').nonnegative('部门人数不能为负数'),
+  directMemberCount: z.number().int('直属人数必须是整数').nonnegative('直属人数不能为负数'),
   createdAt: isoDateTimeSchema,
 });
 
 export type DepartmentNode = z.infer<typeof departmentNodeSchema>;
 
+/** 新建部门 / 小组：parentId 为 null 建一级部门，否则在该部门下建小组 */
+export const createDepartmentInputSchema = z
+  .object({
+    name: departmentNameSchema,
+    parentId: ulidSchema.nullable().default(null),
+    leaderUserId: ulidSchema.nullable().optional(),
+    sortOrder: z.number().int().min(0).max(9999).optional(),
+  })
+  .strict();
+
+export type CreateDepartmentInput = z.infer<typeof createDepartmentInputSchema>;
+
+/** 更新部门：只允许改名称 / 负责人 / 排序；上级关系创建后不可移动 */
+export const updateDepartmentInputSchema = z
+  .object({
+    name: departmentNameSchema.optional(),
+    leaderUserId: ulidSchema.nullable().optional(),
+    sortOrder: z.number().int().min(0).max(9999).optional(),
+  })
+  .strict();
+
+export type UpdateDepartmentInput = z.infer<typeof updateDepartmentInputSchema>;
+
+/** 部门树查询：管理页需要包含已停用部门，普通选择器默认只看启用 */
+export const departmentTreeQuerySchema = z.object({
+  include_disabled: z
+    .enum(['true', 'false'])
+    .default('false')
+    .transform((value) => value === 'true'),
+});
+
+export type DepartmentTreeQuery = z.infer<typeof departmentTreeQuerySchema>;
+
 // ---------------------------------------------------------------------------
 // 用户
 // ---------------------------------------------------------------------------

prisma/SEED.md

@@ -37,21 +37,26 @@ A0 只 seed「已建表」的 `system_configs`；A1 补齐组织、账号与角
 ## 使用
 
 ```bash
-pnpm db:migrate   # 应用 a2_role_permissions_data_scopes 迁移（expand：permissions / data_scopes 两张新表）
+pnpm db:init      # 推荐：migrate deploy + 幂等 seed（不重置数据、不覆盖已有密码）
-pnpm db:seed      # 幂等写入上述种子（可重复执行；空库与存量库均已验证）
+pnpm db:migrate   # 开发期新增迁移时使用（prisma migrate dev）
-# 本地重置：pnpm db:reset（会重新执行全部迁移与 seed）
+pnpm db:seed      # 只跑种子；幂等，不覆盖已有密码
+# 本地清库：pnpm db:reset（会重建全部表并重新 seed，账号回到初始密码 + 首登改密标记）
 ```
 
+> **密码何时会被重置**：只有执行 `db:reset` / `prisma migrate reset` / 手工删库或重建 PG 数据卷时，种子账号才会回到 `lingxi2026` 且 `must_change_password=true`。
+> `dev.sh`、`pnpm dev`、`pnpm db:init`、`pnpm db:seed` 都不会覆盖已有用户密码；`must_change_password` 在用户成功改密后写为 `false`，之后登录不再要求改密。
+
 ## 与 A1 / A2 遗留的关系
 
 - A1 记录的角色 / 用户种子已延续；A2 在其上补齐权限点目录、特殊权限口径（默认关闭、显式授予）与六类数据范围。
 - 角色权限数按原型 `design/a2-ui-v1/brief.md` 对齐（12/9/4/2/4/3/5/4/5，特殊授予 8 项）；用户仍为 A1 的 11 个示例账号，原型「绑定用户 28 名」属 UI 示例数据，未扩种用户。
-- 字典（A4）、客户 / 客户组（A3）、行业包（A3）仍留待后续批次建表，不在本种子内。
+- A3 起新增客户与行业种子：两级行业「电商（服饰鞋包 / 美妆个护）」「金融（信贷）」、客户「花间集 / 素研」、客户组「电商核心组」、4 条客户级字段（1 条待审批）；按业务唯一键幂等写入，不覆盖人工调整。
-- `data_scopes` 只存角色声明的范围与授权对象；解析后的可见客户集合由 `CustomerDirectory` 端口在请求期计算，A3 前为空集（种子不写客户 id）。
+- 字典（A4）、行业包（B0）仍留待后续批次建表，不在本种子内。
+- `data_scopes` 只存角色声明的范围与授权对象；A3 起由真实 `CustomerDirectory` 在请求期解析（客户负责人 / 客户组 / 部门 / 创建人），种子不写解析结果。
 - 原有的 `Q-A0-01`（种子验收与建表顺序冲突）已随 A1 建表解除。
 
 ## 已知限制
 
-- 客户数据（客户、客户组）属 A3，客户转交接口当前返回占位错误 `42201`（`客户转交将在客户模块（A3）提供`），种子不含客户；`customer_groups` 范围暂无可指向的客户组。
+- 客户转交已由 A3 client 模块落地（`/customers/{id}/transfer` 与 `/users/{id}/transfer-customers`），不再返回占位错误；客户组范围可指向种子客户组。
 - 审计表属 A5，`@Audit` 当前写结构化日志（含前后值与影响用户数）；A5 落库后在此扩展日志 + 审计表双写。
 - `outbox_events` 已写入 `role.permissions.changed` 占位事件（角色新建 / 更新 / 停用 / 删除），通知投递随 A5 / 任务中心接入。